GUIDEcx vs monday.com: Which is a better fit?

Sam W.: My name is Sam. I am a client success manager. My company does a software-as-a-service in the industrial sector, and I give GUIDEcx a five out of five. So we were looking at Teamwork, and I think that was the only software at the time that we were looking at. We didn't have any other processes or softwares in place, so we were starting from scratch and we didn't find all of the features that we were looking for there. We ended up choosing GUIDEcx specifically due to the dynamic date range feature. That was really important to us, as our projects tend to ebb and flow quite a bit, and we wanted that flexibility of still having a task with a certain amount of time on it, but as that date range changes, the end date of the project and the specific timing of those tasks would be dynamic. Getting started with GUIDEcx was probably, of the many softwares I've used, particularly point solution softwares, probably one of the easiest I've ever jumped into. It was immediately apparent how the software worked and what needed to be done from it. Just from the demo that we had received from our sales rep, we were able to get in, build out milestones really quick, look at the tasks without any issues, build out templates. A lot of it was very self-explanatory, and we were really impressed. We did have an implementation manager reach out to us and walk us through some of the processes, but honestly, the software was so naturally intuitive that we stopped meeting with their implementation manager because we didn't feel like he was providing very much value, particularly in the context of our company, because the software was just incredibly intuitive. My recommendation for anyone looking to use GUIDEcx for their business, things to look out for and consider particularly, is the reporting metrics that they can pull out from the projects. They're very robust and there's a lot of different ways that they're able to slice and dice that data. The task management where you can add multiple parties, where you can have your customer see the tasks in the project overall with just a few clicks, how they can be added to it, how you can assign tasks to them, how you can have dependencies on those tasks, how you can sign dollar values to milestones, tasks and projects. And other things that I would say you should consider as you're looking at this software is just how solid it is. There's very few bugs that we've come across compared to other softwares that we've used. It's always up. I've never come across a downtime event with GUIDEcx. And their support staff particularly, too, is something to take into consideration. I've never not gotten an answer within five minutes from one of their support staff, and then had someone follow up time and time again. After I've said, "Hey, I'm good." They'll go and dig into an issue deeper than normal. So I'd say the quality of their support is also a five out of five. So that's something to consider and look at, but I mean, obviously I believe that it's one of the best that I've come across, and that's not just for onboarding softwares, but across almost any software that I've had to encounter. And that's coming from a software guy.

Amber: My name is Amber. I'm an IT project manager for a healthcare company. The company size is about 5,000. Also, the product for Monday, I would rate it a five. So I was using Asana prior to monday.com and the reason why that wasn't really working, lack of features. So that product didn't allow a lot of implementations as monday.com allows. Meaning when I'm working with a team, I'm able to just go ahead and put in all of their resources. So the resource management was really great. If there were any files, like large files, it was easier to share out with the team using monday.com so everyone could have access to it. Asana, unfortunately, it just allowed me to track task, but working with a larger sized team and a bigger company, monday.com was perfect for that. I chose monday.com basically for my team and my team's size. So I was able to allow my team to get acquainted with the monday.com product. A lot of them were used to using Asana. A lot of them were used to me tagging them in their task, but I showed them that that tool for monday.com allowed me to go a deeper depth with them and dive into really what their assigned tasks were individually for the team. So they were able to keep track of that. Also, I was managing about four plus projects at the same time, so it was a lot easier for me to go ahead and create different tasks per project for team members. So I worked with the digital team, I worked with creative, I worked with the real estate team. So all of that was just easier to keep separate and just allow those teams to really go in and own their task and own their individual projects that they were doing. When getting set up with monday.com, it really didn't take very long because as a project manager, I am trained to use a lot of different resources and tools. I liked the layout of it a lot better, again, than a lot of the other project management tools that I've used in the past, like Asana and Jira. monday.com just had a very simple design and layout, so it was very easy for me to go ahead if I needed to add anything into projects. Like again, the file sizes were very large for our teams, because they were very large projects. So getting set up took about, I'd say a couple of weeks, but first off the first week was training the team members on using that tool. So they were really happy with the training that we provided for them for that week-long training. Then the second week was just going ahead and doing the trial run with the team to see how again, the team liked the product. They did find it a lot easier to work with again, because when you're managing four different projects and there's about 12 people per team, they like the simplicity of being able to own their task and be able to go in and make their own edits and share their files, sizes, however large, throughout the team. So it took about a couple of weeks, but the team definitely was appreciative of me implementing that tool. So the advice I would give to anyone interested in trying out monday.com, first off the pricing, depends again on what you're looking for. The product is great, so I recommend doing the trial run with your team. I know a lot of people from different companies might have smaller companies, and they're used to using that product like Asana. Our company was much smaller and we really didn't have the funds to try to venture out and try a bunch of different products, but monday.com was recommended to us, so we decided to give that a trial run. Based on the pricing, we were able to afford it. So if you're interested in using that product, do your research, find out what you're looking for specifically. You might not need as many resources as a larger company does, but it is nice to have that benefit for your team members so that they're able to just complete their task on time, keeping track of their own individual projects. They can own that. So yes, just definitely go ahead and do your research. It depends on what company, again, you are. I was healthcare, so for us, our healthcare team was a much larger size, and that product just fit with our team.