---
title: "Compare monday.com AI Work Platform vs Document360 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare monday.com AI Work Platform and Document360 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/147657-177031/monday-com-vs-Document360"
page_type: "comparison"
language: "en"
---

# monday.com AI Work Platform vs Document360 Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

monday.com AI Work PlatformDocument3602/4 selected

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

[Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

[## monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [6,117 reviews](#user-reviews)

Positive

5,721

Neutral

320

Negative

76

[## Document360](https://www.capterra.com/p/177031/Document360/)[4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [292 reviews](#user-reviews)

Positive

285

Neutral

5

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 6,508 reviews from collaboration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Secure Data Storage

4.6

Assignment Management

4.6

File Management

4.2

Chat/Messaging

4.0

Workflow Management

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Secure Data Storage

NA

Assignment Management

NA

File Management

NA

Chat/Messaging

NA

Workflow Management

\--

User satisfaction

User satisfaction

4.6

User reviews[6,117](https://www.capterra.com/p/147657/monday-com/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.3

Customer support

4.4

User satisfaction

4.7

User reviews[292](https://www.capterra.com/p/177031/Document360/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$9Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

Best for

Businesses of all sizes across SaaS, IT consulting, financial services, manufacturing, healthcare, and customer support industries.

## User reviews

Pros & cons

LK

Lokesh K.

Application Developer

> "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142007)

SZK

Samara Zuri K.

Director of Project Controls and Finance

> "Monday.com lacks a native functionality for tracking overhead allocation, depreciation schedules, complex billing and earned value management ."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777)

CH

Corey H.

Senior Manager

> "Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139801)

CG

Ciaran G.

Operations Manager

> "Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141849)

ZB

Zion B.

Commercialization Sr. Associate

> "The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

AB

Andreja B.

Senior Platform Engineer

> "At first, I spent way too much time tweaking colors and columns instead of actually working. Plus, their "seat-package" pricing system (where you must pay for a minimum of 3, 5, or 10..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164335)

AH

Amber H.

CEO Owner

> "As someone who builds automated operational systems for various service trades, I find the ability to customize boards for everything from high-level project management to granular lead..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ES

Eden S.

Brand Manager

> "In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141605)

MD

Megha D.

Sr. Project Manager

> "The platform is user-friendly, visually intuitive, and adaptable to different workflows, which makes it easy to manage multiple projects efficiently. While there are some limitations in..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140787)

YS

Yashraj S.

Senior specialist

> "Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

AW

Ashley W.

Property

> "The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139794)

AM

Aqiral M.

Project Management Solution for Growing

> "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168)

DH

Daniel H.

Senior Lecturer

> "monday.com provides us with superb digital work planning and organization features which enables us to lay proper plans for all operations in our institution, allowing us to keep all..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

JP

Jonathan P.

Digital Content Specialist

> "I wish the reporting can be more in depth which I need for complex business and while handling large dataset the performance gets a bit compromised."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7160359)

KW

Keye W.

Chief of Staff

> "Overall, monday.com has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7145848)

LD

Lochlan D.

Director

> "Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142332)

LT

Luciano T.

Customer Management

> "The platform offers a high level of customisation, allowing teams to tailor workflows to their specific needs, which enhances productivity and collaboration."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148415)

YS

Yashraj S.

Senior specialist

> "Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings.""

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

DH

Daniel H.

Senior Lecturer

> "Having monday.com has made collaboration on all our institution operations become a reality and has also made it easy for us to monitor the real-time status of all operations making it..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

KV

Kerri V.

Social Media Coordinator

> "If the number of active workspace is great than the notifications gets overwhelm to handle and the large board become bit hard to navigate through the project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7163012)

PH

Paul H.

Creative Director

> "monday.com has also been a very useful link up point for our departments and teams allowing us to have a central workstation where we can collaborate on our operations easily to ensure..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7168473)

JT

Jody T.

Communications and Development

> "We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139875)

AF

Andreia F.

Head of Operations and Growth

> "What I like most about monday.com is the integration between CRM and work management — when a deal closes, the information automatically flows from one side to the other, which saves time,..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144053)

CH

Colton H.

Director of Product Development

> "That said, the cost feels high relative to how we use it—particularly for sales staff who primarily rely on it just to submit order forms, rather than leveraging its full capabilities."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139487)

AH

Amber H.

CEO Owner

> "The automation engine is a game-changer; it allows me to create "hands-off" workflows that ensure nothing falls through the cracks, which is vital when managing multiple business entities..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ZB

Zion B.

Commercialization Sr. Associate

> "For example, layered automations are not a thing, which can be very limiting, and the inability to automate based on formulas and text is frustrating."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

Diego G.

Project Manager

> "For a roll-out project involving multiple locations, the ability to automate status changes and instant notifications is invaluable; it significantly reduces manual work and ensures all..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140495)

LS

Leigh S.

Legal Services Manager

> "The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

JS

Justin S.

Digital Marketing and Content Executive

> "I enjoy collaborating across Monday.com because it allows me to work in a way to work best with each stakeholder, with every user having a tailored experience and only have the relevant..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139706)

AL

Ashley L.

HR and Systems Manager

> "Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140768)

RS

Radha S.

Legal Assistant

> "Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7135547)

LS

Ludmila S.

Manager

> "Monday's per-seat pricing model gets expensive fast — especially when you want to bring in cross-functional contributors (design, sales, support) who only need occasional access."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

DH

Daniel H.

Senior Lecturer

> "It provides us with great visual dashboards which allows us to monitor the status and progress of our operations in real time."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

CL

Chantel L.

Head of PMO

> "People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139919)

Enish S.

Operations

> "Task management is where it really shines; assigning owners, setting deadlines, and leaving update threads directly on tasks means we've cut our email back-and-forth by a lot."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7152385)

GB

Giselle B.

Product Manager

> "Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139404)

Joylyn O.

Senior Content Marketing Manager

> "I love the amount of customization on monday.com because I can color-code tasks, automate tasks, and organize the information in the best way for my brain."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7185752)

AA

Anja A.

Head of Support

> "I wish I could sort it by groups and have a calendar with all my tasks next to it so I can move it to the right time. But thats not a big relevant thing."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140355)

TK

Tim K.

Assistant Professor Emeritus

> "It offers a great flexibility in term of customization in workflows which fits in different team needs also the interface is my favorite which feels modern and colorful."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7167775)

JR

Jemma R.

Admin

> "The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139828)

Don M.

Asst. Manager

> "What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7125727)

JL

Joe L.

IT Administrator

> "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635)

VR

Verified Reviewer

Operations Manager

> "Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122678)

DC

Daphnie C.

Operations Manager

> "Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139347)

JPR

John Paul R.

Operations Support Manager

> "The versatility of the boards allows us to customize our operations exactly how we need them, making it a very powerful tool for business management."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139394)

CE

Conor E.

IT Manager

> "Sometimes it becomes clear that the system has sections in Beta mode, and as a result you may notice slowing or crashing, or the AI just not working as it should."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142069)

CS

Crystal S.

Chief Operating Officer

> "The ability to see the status of multiple tasks or projects at once is really helpful, and now they have expanded their templates and integrated AI so it is even easier and more effective..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139410)

NK

Nathan K.

Owner

> "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147)

AV

Alyssa V.

Office Manager and Project Coordinator

> "The automation features significantly reduce manual follow-up, and the platform integrates well with our daily task tracking and accountability systems."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297)

AS

Abby S.

Marketing Manager

> "The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140027)

VR

Verified Reviewer

Solution Deployment Manager

> "The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144326)

BK

Blerta K.

Language Instructor

> "There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7138878)

GP

Gissett P.

Project Manager - Admin

> "Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139321)

VR

Verified Reviewer

Founder

> "I think that monday.com is a platform that is behind the times, and showing that they recently cut over 20% of their staff shows that they are potentially seeing a decent amount of..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7189740)

DH

Daniel H.

Senior Lecturer

> "Having monday.com in place has also allowed us to keep all our teams and departments connected, aligned and working together towards delivering exceptional learning and institution..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

VR

Verified Reviewer

Director marketing and communications Student Housing and Dining Srevices

> "Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134475)

PC

Patrick C.

VP Strategy

> "I've used Monday.com to help manage several marketing projects and it is a very modern looking way to track progress, store vital information, and work togehter."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7151920)

RM

Rachelle M.

Manager

> "The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139691)

LS

Ludmila S.

Manager

> "From auto-generating task summaries to writing update drafts and surfacing blockers, the AI integration feels purposeful rather than bolted on — which is rare in this category."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

AM

Account M.

Account manager

> "Not very flexible for more complex or specific needs, and it often feels like you need to upgrade or pay more to unlock basic functionality."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077)

GT

Giulia T.

Marketing and communication coordinator

> "I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972)

KJD

Klaas Jan D.

ceo

> "One significant drawback is that automatic email sending through Outlook is not available when using a personal Microsoft account."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139393)

VR

Verified Reviewer

DISTRIBUTION CENTER MANAGER

> "As someone with a background in logistics management, the ability to customize boards to track complex supply chain workflows is a game-changer."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148068)

ES

Emily S.

Executive Assistant

> "A bit overwhelming to start due to the large number of options/custom fields if you're just starting out with a CRM/project management software."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139434)

LS

Leigh S.

Legal Services Manager

> "From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

KT

Kelli T.

Director of Marketing

> "I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139433)

TR

Tuya R.

Senior Project Manager

> "It’s a powerful tool for managing workflows and staying aligned, especially for cross-functional teams. While there are some limitations and cost considerations, the benefits in efficiency..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140812)

VR

Verified Reviewer

VP Marketing

> "Monday.com is a bit overwhelming with its features and almost offers too much in terms of workflow and templates."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7179405)

Joylyn O.

Senior Content Marketing Manager

> "This platform makes it easy for me to keep track of project details, communicate with my team, and maintain visibility on project progress."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7185752)

MP

Mel P.

Project Manager

> "Updates seem to be mainly focused on AI at the moment, which can be frustrating, especially when features the community has been asking for for a long time continue to get pushed."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139885)

PW

Pari W.

CRC

> "It makes project tracking straightforward with customizable boards, timelines, and automation features that reduce manual work"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139401)

PL

Pam L.

Design Director

> "Reporting across multiple projects that are not of the same template can get a bit complicated"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141882)

NN

Nicholas N.

Quality Assurance Manager

> "It simplifies task management and subsequent tracking of progress during projects plus it has some templates that needed very little alterations to use"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7143269)

MB

Matt B.

Founder

> "Sometimes the AI offers you solutions it can't live up to, for example scraping your emails for actions."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142507)

AL

Amanda L.

Advancement Lead

> "We’ve used it for intake processes, project tracking, and internal coordination, and it has significantly improved efficiency."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139676)

BK

Babs K.

Administration

> "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312)

SZK

Samara Zuri K.

Director of Project Controls and Finance

> "As a Director of Project Controls and Finance managing IT Services projects, monday.com has become one of the platforms that keeps both delivery and financial oversight moving in the same..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777)

MR

Madelyn R.

Systems Manager

> "Limitations on # of boards for reporting, tech support not available on all levels of system. "

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139481)

PM

Pablo M.

QA engineer

> "It helped improve organization, collaboration, and visibility across the team. While some advanced features required a bit of time to learn, the overall benefits outweighed the learning..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164150)

YS

Yashraj S.

Senior specialist

> "While the platform is powerful, the pricing structure and feature gating can be frustrating for smaller teams."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

Graham B.

HSEQ Lead Auditor

> "The easier and smoother interactions with information and data inputs once the web pages content has been built and ready for user input."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140886)

MC

Mathis C.

Senior Software Engineer

> "The user experience is not intuitive, making the learning curve steep and requiring substantial time investment."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7025915)

DS

Damaris S.

Internal Communication Specialist

> "The platform is intuitive, powerful, and helps improve order and productivity."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139339)

Shushanta P.

AI Team Lead

> "The user interface is a little bit complicated. If you have to see tutorials to use a tool that's not appropriate"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6777118)

VR

Verified Reviewer

Product Manager

> "Intuitive user interface that provides the end user with a lot of information at a first glance."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122799)

LL

Lee L.

Owner

> "Overall, it wasn’t as streamlined or intuitive as I needed day-to-day."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7046753)

PF

Ping F.

Operations Analyst

> "It allows users to have a quick easy view on the tasks."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134530)

Morgan S.

co-founder

> "Not as user intuitive as other programs"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6603607)

VR

Verified Reviewer

Marketing Generalist

> "I love the fact that you can build in dependencies and it integrates with several other softwares such as Zoom, Gmail, and Slack (to name a few)."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156)

NK

Nathan K.

Owner

> "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147)

LR

Luis R.

IT manager

> "Integration with other tools is also a strong advantage."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140878)

BK

Babs K.

Administration

> "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312)

VR

Verified Reviewer

Assoc Director AI

> "Monday.com is an excellent platform that integrates well and is extensible through their solid API."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7058602)

IL

Ilaria L.

Assistant Reservations Manager

> "What is not the ideal about this platform is that everything has to be inserted manually and it was not integrating with our main booking platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7049452)

FM

Fernando M.

Partner

> "You can even use the software as your ERP since it allows you to have integrations with Excel, Hubspot, and other software you use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6050256)

SG

Shannon G.

Chief Operating Officer

> "The form feature in monday.com also is not great, but the integration with jotform makes up for this"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6573801)

AM

Angelica M.

VP of Operations

> "Being able to imagine a setup and have something like the app builder create it for me is such a blessing."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139636)

KE

Katie E.

Director of Operations

> "The set up is a little cumbersome."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139648)

HT

Hans T.

Operation Manager

> "I have been working for years with Monday, creating Board, creating Dashboard and nowadays it is more easy to use, specially for Project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142311)

JL

Jessica L.

President

> "What I like least is some times the program is very difficult to use and figure out which apps to use with it."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7084802)

HP

Helena P.

Producer

> "Very easy to use, you can adjust it to your needs and the needs of your company."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140008)

SA

Sami A.

Client manager

> "sometimes it's complicated to use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140035)

CB

Cassity B.

Director of Marketing

> "Overall I think its a pretty easy to use system and their knowledge base is helpful to figure out how to do things."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139379)

VR

Verified Reviewer

Marketing Generalist

> "The login situation is a little tricky."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156)

GT

Giulia T.

Marketing and communication coordinator

> "I also appreciate how responsive and helpful the customer support is when I need it. While I’ve encountered a few minor bugs here and there, they’ve never been a major issue and usually..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972)

AM

Account M.

Account manager

> "Smaller clients don’t get account management, so you’re left handling onboarding and support mostly through bots."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077)

TF

Tripp F.

VP of Ops

> "The customer service is helpful and the system is a huge time saver."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139789)

VR

Verified Reviewer

Founder

> "It wouldn't surprise me if they had a major outage once a week that left monday.com completely unusable for a good portion of the work day."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7189740)

JB

Jared B.

Executive Director

> "Was able to get personalized support when needed."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139348)

ES

Ernesto S.

CEO

> "They have an automatized customer assistance but is not always accurate or very helpful"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139453)

KH

Kayla H.

Chair

> "Ease of use, templates, the program was easy to follow and was easy to use as well which is good cause customer support is not"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139374)

ZJ

Zandile J.

Project Manager

> "Currently the Al credits are a bit tricky to explain to our clients, as partners."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139345)

[View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/)

SP

Sumukh P.

Assistant Manager

> "Its powerful search, category management, version control, and analytics features help maintain documentation efficiently while improving the..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762)

VS

Vignesh S.

Sr Manager

> "One challenge is the lack of consolidated analytics across workspaces, as reporting is currently available only at the individual workspace level,..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193)

VS

Vignesh S.

Sr Manager

> "We’ve been using Document360 as our knowledge base and documentation platform, and it has significantly improved how we manage and deliver product..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193)

VS

Vignesh S.

Sr Manager

> "Additionally, MCOP integration for analytics data is not yet available, limiting deeper reporting capabilities."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193)

VR

Verified Reviewer

Technical Writer

> "In summary, Document360 is effective for structured documentation and day-to-day content management, with some limitations when it comes to..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

SP

Sumukh P.

Assistant Manager

> "At times, the editor can also feel slightly laggy or fiddly when working with complex tables or large documentation projects."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7146762)

VR

Verified Reviewer

Senior Content Specialist

> "The tools provided by Document360, such as bulk management of articles and built-in AI tools, help us scale our operations and get rid of repetitive..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016549)

MS

MOHAMED S.

Data Analyst

> "Additionally, the platform lacks robust mobile optimization, which impacts accessibility for team members who need to quickly access information on..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473)

VR

Verified Reviewer

Technical Writer

> "It supports clear organization of content through categories and articles, which helps maintain consistency as documentation grows."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

PK

Punit K.

Technical Content Writer

> "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858)

VR

Verified Reviewer

Technical Writer

> "They allow you to track changes, restore previous versions, and work confidently without worrying about losing content."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

LB

Lorren B.

Product Manager

> "Certain layouts don’t always carry over as expected, which means extra cleanup work. While not a dealbreaker, it can slow down the documentation..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

VR

Verified Reviewer

Technical Writer

> "The editor strikes a good balance between simplicity and control—you can create well-formatted technical content quickly without needing heavy..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

SB

Sofi B.

Technical writer

> "I need to then copy and paste line by line, which is also pretty hideous to insert it inside the callout."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883184)

MS

MOHAMED S.

Data Analyst

> "The ability to create customizable workflows helps us streamline the review process with Subject Matter Experts (SMEs)."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7060473)

JC

Jordan C.

Education Coordinator

> "This can slow progress on articles or create design issues when it comes to an article's layout."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601)

VR

Verified Reviewer

Technical Writer

> "What stands out most about Document360 is how well it supports structured, scalable documentation without adding unnecessary complexity."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

LB

Lorren B.

Product Manager

> "The formatting options can be inconsistent at times, especially when importing or editing longer documents."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

NG

Naman G.

Principal Product Manager

> "It’s been a reliable knowledge management platform for scaling technical documentation, balancing ease of use with advanced collaboration features...."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105)

KN

Kevin N.

Software Engineer

> "Reviewing, assignment and publish process was not that intuitive."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929)

CS

Cookie S.

Technical Writer

> "The platform’s rich analytics provide valuable insights into user behavior, helping us understand what information our users are searching for and..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6503753)

PP

Prakruti P.

Product Documentation Lead

> "The costing and pricing structure is revised too frequently."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473)

SC

Shaunna C.

Creative Comms and Knowledge Base Admin

> "Page Creation & management, ease of use for non-HTML editors, flexibility & customization, pricing is fair, customer support was great, and simple..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883312)

VR

Verified Reviewer

Support Enablement Manager

> "Some of the templates feel a little basic, and advanced features take a bit of time to figure out."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242)

LB

Lorren B.

Product Manager

> "Doc360 is a solid documentation platform with a clean interface and powerful search capabilities that make it easy for teams to find and manage..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

Brianne B.

Technical Writer

> "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297)

Atul B.

Documentation Writer Sr.

> "Also, it has a self-sign facility which helps our end users sign up and easily we can map their domains to specific parts of the documentation..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6849769)

BS

Britnie S.

Operations manager

> "Also, can't copy and paste the formatting from other software/ text."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283)

VR

Verified Reviewer

Documentation Manager

> "Outstanding customer support, quick and straightforward setup, clean and intuitive interface, and robust built-in analytics make it easy to manage..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6819764)

VR

Verified Reviewer

Support Enablement Manager

> "I’ve also run into the occasional bug or slow load when working with big docs."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883242)

VR

Verified Reviewer

Technical Director

> "It offers wide range of features including version control and collaborative editing which enhance our documentation process."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810)

CI

Clio I.

Marketing

> "can be a little user unfriendly when setting up so training is required if you want to set up your portal correctly"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6817487)

RAJARAMAN R.

Technical Writer

> "The Version history, draft/publish states, and contributor roles help keep the workflow clean when multiple writers are working in the same space."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238)

AY

Assya Y.

Senior Product Content Writer

> "I've had instances where there was a system update I was not aware of, and it screwed up my site."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7005420)

VS

Vignesh S.

Sr Manager

> "Overall, Document360 has been a reliable platform for creating and maintaining a modern, professional knowledge base."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7156193)

ZG

Zoe G.

Lead Product Writer

> "Sometimes my questions took a while to get a response."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812)

RP

Rohit P.

Associate Product Management

> "It has streamlined our documentation process, improved collaboration across the team, and made it much easier for users to access the right..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884733)

LH

Lara H.

Business Development

> "Everything is divided only by categories and articles, which makes navigation cumbersome."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885701)

AP

Alison P.

Head of Delivery Methodology

> "It has helped our team with defining processes for the business and being able to refer back to them when people are stuck."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7016086)

VR

Verified Reviewer

Knowledge Manager

> "Some features that our organization needs are not available."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263)

NG

Naman G.

Principal Product Manager

> "Page creation, categorization, and version control make it easy for multiple PMs and engineers to collaborate on documentation without stepping on..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6885105)

Michael F.

Standards and Compliance Lead

> "The only minor downside I've encountered is the occasional slow loading time for very large documents. While this isn't a frequent issue, it can be..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6420004)

LB

Lorren B.

Product Manager

> "The collaboration features are intuitive, and the ability to version and categorize documents has been a big help in keeping our knowledge base..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883239)

BS

Britnie S.

Operations manager

> "The page formatting takes forever."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283)

PK

Punit K.

Technical Content Writer

> "It helps me create and share information easily, keeps everything organized, and makes finding things quick."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858)

VR

Verified Reviewer

Knowledge Manager

> "A bit buggy sometimes."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883263)

PP

Prakruti P.

Product Documentation Lead

> "I appreciate the ability to make documentation privately enabled or publicly accessible, giving us flexibility and control."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473)

CS

Christopher S.

Business Operations Analyst

> "Adjusting these requires specific custom coding.-Changes to the custom code don't automatically save and require you to manually do it each..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4993595)

VR

Verified Reviewer

Technical Writer

> "Overall, the experience with Document360 has been positive, especially for building and managing a structured knowledge base from scratch."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7138973)

Elliot N.

Technical Author

> "The Broken link analyser never updated meaning fixed links were still recorded as broken."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6109281)

RR

Rachael R.

Content Designer

> "I also like that I have the option to edit the code of an article if I can't achieve what I want to using the normal editor."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6630834)

DP

Danyel P.

Director Customer Operations

> "The editing features are not always user friendly."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883376)

KN

Kevin N.

Software Engineer

> "The rendered layout for the docs and interaction with pictures seem to be pretty smooth."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7015929)

CY

Callum Y.

Customer Success Manager

> "The text editor isn't the most intuitive to use and lacks features compared to competitors in the market."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6012315)

PP

Prakruti P.

Product Documentation Lead

> "Overall it meets our needs with features like versioning, category management, AI assistance."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7031473)

VR

Verified Reviewer

Product Specialist

> "Our IT department had a lot of questions about security of the data, it was challenging to get all of the required answers"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6119586)

RN

Ricardo N.

IT Specialist

> "Document360 offers an excellent platform for managing and publishing a knowledge base."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7039026)

VR

Verified Reviewer

Help Center Generalist

> "Not sure how it can be scaled; the overall page load speed and admin panel load speed is slow on older devices; poor main page configuration..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4617527)

VR

Verified Reviewer

Procurement Analyst

> "Document360 is a comprehensive and flexible knowledge base platform known for its intuitive interface and robust feature set."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6499845)

ED

Emma D.

People and Engagement Support Officer

> "The search system is not the best, doesn't always pick up what I need."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6214046)

RAJARAMAN R.

Technical Writer

> "I like most about Document360 is how well it balances structured content management with a clean, distraction-free editing experience."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6871238)

ZC

Zea C.

SEO senior writer

> "For example, changing the folders icons is difficult because it does not always work, and you need to refresh, delete cookies and cache or just wait."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4284666)

VR

Verified Reviewer

Technical Director

> "Document360 integrates well with our existing tools streamlining our workflows and enhancing productivity."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810)

YB

Yevstakhii B.

Teacher

> "For example, I have felt restricted by the limited design options available on the platform, particularly in terms of image placement and article..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833)

TT

Tory T.

Physician

> "So, it is more efficient, highly effective, but still allows you to put your own touch and spin on things to allow your work to reflect you."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6824734)

ES

Emmalee S.

Director of Operations

> "Sometimes the editing workflows are not always easy to work and navigating and organizing articles versus categories versus folders in the..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3852388)

SH

Sam H.

Marketing Communications Manager

> "Customer services and support are very good - page creation and formatting can be difficult but overall I would recommend the product as a potential..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6884809)

HP

Hari P.

Legal Executive

> "Session expiry which happens often is what i found to be a drawback of this application. And some other complications in content editing."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4527891)

VR

Verified Reviewer

Technical Director

> "The ability to customize the knowledge base to fit our brands and needs is a significant advantage."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810)

AC

Abigail C.

Technical Writer

> "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087)

Sabitha A.

Business Presentation Specialist

> "Document360 centralized it, helping us build a single source of truth."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131)

BF

Bryn F.

Scientific and Technical Writer

> "It's a powerful system, but it doesn't seem to be possible to create internal knowledge bases alongside client-facing knowledge bases."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4361085)

BrB

Björn B.

Lead Technical Writer

> "It’s user-friendly, reliable, and has made managing our documentation much simpler, both for our documentation team and our readers."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6842317)

JK

Jessika K.

Senior Technical Writer

> "I'd like to note that this bug is inconsistent. Whenever I run into a bug, I email the support team and receive an immediate response (within an..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3906090)

AT

Agnesa T.

Team lead

> "we started with transferring existing manuals on pdf and word, after our company succeed with knowledge base start."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7003850)

Michael C.

CTSO

> "Pricing seems a little more expensive compared to other alternatives we've looked at."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6185133)

AM

Anna M.

Technical Content Developer

> "A multitude of features is offered for the Knowledge Base, including many organizational options, a great localization functionality, article..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6393957)

YB

Yevstakhii B.

Teacher

> "Limited integrations: I have noticed that Document360's integrations with other tools and platforms can be limited."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833)

Sabitha A.

Business Presentation Specialist

> "Document360 strikes a perfect balance between simplicity and enterprise-grade features."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7062131)

YB

Yevstakhii B.

Teacher

> "This can be particularly challenging for organizations that are new to creating a knowledge base and may not have the resources to dedicate to..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4781833)

JC

Jordan C.

Education Coordinator

> "The system is very intuitive for our readers and is one of our top priorities as an organization."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6570601)

AC

Abigail C.

Technical Writer

> "For example, we have found we cannot track all the events we would like via Document360's Google Analytics integration."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4979087)

Brianne B.

Technical Writer

> "I love how easy and intuitive the interface is to use."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297)

PK

Punit K.

Technical Content Writer

> "I didn’t like that sometimes the interface feels a bit complicated at first, and it can take time to learn all the features."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7022858)

VR

Verified Reviewer

Technical Director

> "Document360 integrates well with our existing tools streamlining our workflows and enhancing productivity."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6502810)

Brianne B.

Technical Writer

> "Our main pain points with our previous documentation method, docs as code, were the lack of authoring features, the time spent on maintaining the..."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6283297)

AK

Adam K.

Technical Writer

> "Has a lot of functionality to develop your sites."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6825449)

ZG

Zoe G.

Lead Product Writer

> "Sometimes my questions took a while to get a response."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___7017812)

BS

Britnie S.

Operations manager

> "Direct integration into our software is also nice"

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283)

SC

Sharyl C.

Release Manager

> "Many of us are self starters who don't like to reach out to support."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___4633198)

BS

Britnie S.

Operations manager

> "The integration with our software is nice as well."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___6883283)

NM

Neil M.

Business Architect

> "In particular, it is not possible to reply to or resolve individual comments."

[See full review](https://www.capterra.com/p/177031/Document360/#Capterra___3580248)

[View Reviews](https://www.capterra.com/p/177031/Document360/reviews/)

## User interface

4.57 (6,117)

4.66 (292)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

monday.com AI Work Platform

Top features

43/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/147657/monday-com/#features)

Document360

20/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/177031/Document360/#features)

### Recognition

No recognitions have been awarded to monday.com AI Work Platform

Document360 is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

monday.com AI Work Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Document360

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

monday.com AI Work Platform

-   By monday.com
-   Located in United States
-   Founded in 2014

Document360

-   By Kovai Limited
-   Located in United States
-   Founded in 2017

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