# Compare monday.com vs Salesforce Marketing Cloud 2026 | Capterra > Unsure of what to choose? Check Capterra to compare monday.com and Salesforce Marketing Cloud based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/147657-248536/monday-com-vs-Salesforce-Marketing-Cloud --- # monday.com vs Salesforce Marketing Cloud Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: monday.comSalesforce Marketing Cloud2/4 selected [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.2 (529)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) [## monday.com](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $9.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [6,028 reviews](#user-reviews) Positive 5,642 Neutral 315 Negative 71 [## Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.2 (529)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting Price $25.00/month Value-for-Money 3.8 Functionality 4.3 Ease of Use 3.8 Customer Service 3.9 Reviews Sentiment Based on [529 reviews](#user-reviews) Positive 441 Neutral 65 Negative 23 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,491 reviews from dashboard software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings Real-Time Data 4.5 Workflow Management 4.6 Multiple Data Sources NA Customizable Reports 4.2 Reporting/Analytics 4.4 72%Fit Missing features Feature ratings Real-Time Data 4.5 Workflow Management 4.5 Multiple Data Sources NA Customizable Reports 4.7 Reporting/Analytics 4.5 User satisfaction User satisfaction 4.6 User reviews[6,028](https://www.capterra.com/p/147657/monday-com/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.3 Customer support 4.4 User satisfaction 4.2 User reviews[529](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Ease of use 3.8 Functionality 4.3 Value for money 3.8 Customer support 3.9 Price starts from Price starts from $9Per User, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business. Best for Designed for small and midsize businesses in various industries. ## User reviews Pros & cons LK Lokesh K. Application Developer > "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly compressed our project..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142007) AM Aqiral M. Project Management Solution for Growing > "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in higher-paid plans —..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168) CH Corey H. Senior Manager > "Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes in one platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139801) CG Ciaran G. Operations Manager > "Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or external tools." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141849) ZB Zion B. Commercialization Sr. Associate > "The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow management." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316) ES Eden S. Brand Manager > "In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to connect boards, it..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141605) MD Megha D. Sr. Project Manager > "The platform is user-friendly, visually intuitive, and adaptable to different workflows, which makes it easy to manage multiple projects efficiently. While there are some limitations in terms of pricing and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140787) YS Yashraj S. Senior specialist > "Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) AW Ashley W. Property > "The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139794) LD Lochlan D. Director > "Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just want to get on with..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142332) JC Jack C. Manager > "Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680) YS Yashraj S. Senior specialist > "Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings."" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) KW Keye W. Chief of Staff > "Overall, monday.com has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with other systems, it is..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7145848) JT Jody T. Communications and Development > "We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to step back to the..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139875) AF Andreia F. Head of Operations and Growth > "What I like most about monday.com is the integration between CRM and work management — when a deal closes, the information automatically flows from one side to the other, which saves time, reduces manual work,..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144053) MH Michael H. Sales and Support > "Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7099759) Diego G. Project Manager > "For a roll-out project involving multiple locations, the ability to automate status changes and instant notifications is invaluable; it significantly reduces manual work and ensures all stakeholders are..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140495) VR Verified Reviewer Area Sales Manager > "Monday com interface is very much cluttered and there is too many active boards and sometimes it gets difficult to find a item during a busy period or when you're under pressure to get something done." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7071680) JC Jack C. Manager > "It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680) CH Colton H. Director of Product Development > "That said, the cost feels high relative to how we use it—particularly for sales staff who primarily rely on it just to submit order forms, rather than leveraging its full capabilities." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139487) JS Justin S. Digital Marketing and Content Executive > "I enjoy collaborating across Monday.com because it allows me to work in a way to work best with each stakeholder, with every user having a tailored experience and only have the relevant information to them, in..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139706) ZB Zion B. Commercialization Sr. Associate > "For example, layered automations are not a thing, which can be very limiting, and the inability to automate based on formulas and text is frustrating." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316) RS Radha S. Legal Assistant > "Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to the many customization..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7135547) LS Leigh S. Legal Services Manager > "The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034) Rene M. IT Manager > "Integrations with tools like Slack, Google Drive, and GitHub, along with robust automation, make it ideal for remote and offshore teams." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7067346) IL Ilaria L. Assistant Reservations Manager > "What is not the ideal about this platform is that everything has to be inserted manually and it was not integrating with our main booking platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7049452) Don M. Asst. Manager > "What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate efficiently." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7125727) AL Ashley L. HR and Systems Manager > "Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which doesn't make things..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140768) VR Verified Reviewer Operations Manager > "Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122678) LS Ludmila S. Manager > "Monday's per-seat pricing model gets expensive fast — especially when you want to bring in cross-functional contributors (design, sales, support) who only need occasional access." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503) JPR John Paul R. Operations Support Manager > "The versatility of the boards allows us to customize our operations exactly how we need them, making it a very powerful tool for business management." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139394) CL Chantel L. Head of PMO > "People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel overwhelming, and teams end up..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139919) CS Crystal S. Chief Operating Officer > "The ability to see the status of multiple tasks or projects at once is really helpful, and now they have expanded their templates and integrated AI so it is even easier and more effective for basic users" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139410) RK Rob K. Owner and Chiropractor > "per month seems like overkill for something that does what other systems like a google document, shared apple notes, skylight, etc" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7095419) VR Verified Reviewer Accountant > "You can customize Monday.com however you want allowing for automizations and systems to be utilized according to your needs making it very powerful." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7085297) GB Giselle B. Product Manager > "Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139404) AV Alyssa V. Office Manager and Project Coordinator > "The automation features significantly reduce manual follow-up, and the platform integrates well with our daily task tracking and accountability systems." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297) AA Anja A. Head of Support > "I wish I could sort it by groups and have a calendar with all my tasks next to it so I can move it to the right time. But thats not a big relevant thing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140355) VR Verified Reviewer Solution Deployment Manager > "The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144326) JR Jemma R. Admin > "The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139828) GP Gissett P. Project Manager - Admin > "Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139321) JL Joe L. IT Administrator > "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635) LS Ludmila S. Manager > "From auto-generating task summaries to writing update drafts and surfacing blockers, the AI integration feels purposeful rather than bolted on — which is rare in this category." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503) DC Daphnie C. Operations Manager > "Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139347) David F. Business Manager > "I like that it allows enough customization to track projects in detail, along with owners of each task with a project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7092823) CE Conor E. IT Manager > "Sometimes it becomes clear that the system has sections in Beta mode, and as a result you may notice slowing or crashing, or the AI just not working as it should." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142069) GT Giulia T. Marketing and communication coordinator > "I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay organized and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972) NK Nathan K. Owner > "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147) LS Leigh S. Legal Services Manager > "From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034) AS Abby S. Marketing Manager > "The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140027) TR Tuya R. Senior Project Manager > "It’s a powerful tool for managing workflows and staying aligned, especially for cross-functional teams. While there are some limitations and cost considerations, the benefits in efficiency and collaboration..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140812) VR Verified Reviewer Digital Marketing Manager > "However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856) PW Pari W. CRC > "It makes project tracking straightforward with customizable boards, timelines, and automation features that reduce manual work" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139401) BK Blerta K. Language Instructor > "There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7138878) NN Nicholas N. Quality Assurance Manager > "It simplifies task management and subsequent tracking of progress during projects plus it has some templates that needed very little alterations to use" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7143269) AF Alex F. Marketing Specialist > "I don't like how it's not automatic to have an item's properties visible once you click on it - you have to add this via customisation and add "item card" and "subitem" widgets." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865576) AL Amanda L. Advancement Lead > "We’ve used it for intake processes, project tracking, and internal coordination, and it has significantly improved efficiency." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139676) VR Verified Reviewer Director marketing and communications Student Housing and Dining Srevices > "Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is currently working but..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134475) TK Tyler K. Marketing Manager, Growth And Operations > "You can create custom dashboards that integrate with automated workflows to display your data in real time." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139361) RM Rachelle M. Manager > "The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139691) YS Yashraj S. Senior specialist > "Centralized Communication: It effectively eliminates "email silos" by keeping all task-related discussions, files, and updates in one centralized location." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317) AM Account M. Account manager > "Not very flexible for more complex or specific needs, and it often feels like you need to upgrade or pay more to unlock basic functionality." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077) Elena T. Email Marketer > "What I liked the most about Monday.com is that I can open different spaces for different clients and use It as my main operacional tool (Content plan, feedback,...)." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7105147) DS David S. VP of Technology > "Discounted one star as sometime the interface feels too dumbed down and it takes some time to figure out where to see/find/add an option we need for a particular project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7063837) LK Laura K. JFC > "The automations help ensure nothing drops through the cracks - which is huge in a fast-paced work environment where a large part of our admin works remotely." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139384) KJD Klaas Jan D. ceo > "One significant drawback is that automatic email sending through Outlook is not available when using a personal Microsoft account." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139393) VR Verified Reviewer Digital Marketing Manager > "The colors, branding, interface, and instructional information provided within the interface are very inviting and non-intimidating for non-technical people." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856) ES Emily S. Executive Assistant > "A bit overwhelming to start due to the large number of options/custom fields if you're just starting out with a CRM/project management software." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139434) MB Madison B. PRESIDENT > "Monday.com is highly flexible and intuitive, which made it easy for our team to stand up a CRM structure across multiple business lines (nightlife, private events, brand partnerships)." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139416) KT Kelli T. Director of Marketing > "I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139433) AV Alyssa V. Office Manager and Project Coordinator > "It allows us to manage multiple projects simultaneously while maintaining visibility, accountability, and structure across the team." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297) Rene M. IT Manager > "Some advanced capabilities are restricted to higher pricing tiers, and boards can become cluttered if not organized carefully." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7067346) AS Adrian S. Director > "Even we don’t have a specialized tech department in our company, with little research we were able to build quite useful workflows, dashboards and forms" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140530) MP Mel P. Project Manager > "Updates seem to be mainly focused on AI at the moment, which can be frustrating, especially when features the community has been asking for for a long time continue to get pushed." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139885) JW Jennifer W. Community Engagement and Operations Manager > "Monday.com is set up with incredible flexibility, allowing us to customize workflows to fit our specific team needs." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7124049) PL Pam L. Design Director > "Reporting across multiple projects that are not of the same template can get a bit complicated" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141882) SM Samantha M. Account Executive > "It helps me stay organized and keep track of my accounts, client contacts, outreach, and follow-ups in one place." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139420) MB Matt B. Founder > "Sometimes the AI offers you solutions it can't live up to, for example scraping your emails for actions." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142507) VR Verified Reviewer Proprietor > "Features such as the ability to view projects and tasks in multiple views (table, Kanban and calendar for example), and the automations are amazing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6882552) BK Babs K. Administration > "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312) [View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/) VR Verified Reviewer Sales > "Overall, Salesforce Marketing Cloud has been a mixed but workable experience — it delivers strong email management and template capabilities with a..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___7135401) VR Verified Reviewer Sales > "The steep learning curve makes ease of use a challenge for new users, performance and speed can lag during heavy campaigns, customer support response..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___7135401) Taylor O. Digital Marketing Manager > "Its send speed is unmatched, even on multi-step automations across different channels." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___7134546) AD Amanda D. VP - Marketing > "I've used many different marketing automation solutionsbefore, and each have their pro's and con's, but anytime I'm working within a Salesforce..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6651467) JS John S. Manager > "What I liked most about Salesforce Marketing Cloud is the ability to manage email, social media, and text messaging from one platform." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6638589) JC Jeffrey C. Enrollment Systems Administrator > "The Marketing Cloud user interface seems disjointed." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___7136105) Taylor O. Digital Marketing Manager > "Larger orgs and multi-brand enterprises are definitely the target market for this tool, not small nonprofits like my employer." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___7134546) SK Sarah K. Content Marketing Manager > "Navigating through its interface and setting up campaigns can be time-consuming, especially without prior experience or adequate training." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6473423) Taylor O. Digital Marketing Manager > "Salesforce Marketing Cloud is the most powerful marketing automation platform I've used in my ten year career." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___7134546) MK Matt K. Direct Marketing Lead > "It was clunky like 2003 have just called and ask to return it back." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6556987) IS Ilayda S. Marketing Director > "I especially love the robust segmentation tools we are able to customize promotions for our customers based on how they shop." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6794413) VR Verified Reviewer Marketing Manager > "The other feature that tends to be frustrating is the speed or actions when having multiple splits in their journey builder." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___5078217) Kenidra S. Sales Representative > "What I like most about Salesforce is how the customer's information populates." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___7095244) Jana F. Senior Director Of Marketing > "It is always frustrating how long it takes for an email activity to load in Journey Builder." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4962795) Rachid K. Sales Executive > "Salesforce marketing cloud is one of the best way to maintain such as a strong relationships with customers and grow your business." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6619406) MR Maggie R. Content Manager > "One of our campaigns bugged and contacts received duplicate emails. When I tried to contact customer service, it was almost impossible to get in touch..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3995927) EC Ellese C. Sales Consultant > "With Salesforce Marketing Cloud, I am able to create and customize AI-powered campaigns." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6515006) VR Verified Reviewer Marketing Manager > "The speed for SFMC can sometimes be questionable." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___5078217) JS John S. Manager > "Our overall experience with Salesforce Marketing Cloud has been mixed. While implementation, cost, and learning curve were issues, once we knew what..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6638589) GL Gitte L. Business Owner > "The cost is the main issue with this tool as well as getting it implemented and set up because of the vast number of features and customization..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4705885) SS Sarah S. Assistant Head of Company > "I have enjoyed Salesforce as a way to stay organized with several parts of information within my company and disperse it to other employees easily." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6573176) RB Rilwan B. Product Designer > "The only con will be the pricing as it is a bit on the hefty side." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___5100928) SB Sunil B. Connect Partner > "Very customisable to businesses of varied needs and requirements fostering a more inclusive environment!" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6822895) Ipek Nil B. Sales Marketing Specialits > "This tool unfortunately comes with a huge cost, not only to buy but also to maintain." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6293653) SS Samantha S. Program Manager > "It is a great CRM solution and one that we use to manage Customer relationships and worldwide questions received." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6523286) Richard G. Communication and Media Analyst > "Although bugs occur infrequently, they can temporarily disrupt work because they are irreplaceable and essential tools for the business." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4714748) Jennifer W. Human Resources Generalist > "Through the use of granular criteria and personalization, we have increased user engagement across all modes of communication, including Email, SMS,..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4993968) NE Noel E. Computer Specialist > "Limited Reporting: Some users have also reported limited reporting and analytics capabilities compared to other marketing automation platforms." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) AD Amanda D. VP - Marketing > "No other marketing automation system that I've used works as smoothly with Salesforce CRM as Salesforce Marketing Cloud." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6651467) HQ Hernesto Q. Mfr systems admin > "The pricing is a bit costly compared to other companies." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6013200) MLV Maria Lourdes V. Lead Associate > "provides different reports in an instant which help analyze team perfomance" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6429481) VR Verified Reviewer CEO > "This can be costly for smaller companies and can offer many features that may never be used if not implanted or trained properly." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3988386) SL Stephanie L. Web Manager > "Salesforce Marketing Cloud is critical to managing our Marketo forms and making sure they turn into actionable next steps for our CX team that we can..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4884658) KC Kyle C. Manager, Application Support > "In terms of using marketing cloud for marketing communication, or any kind of communication, it really falls short. " [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4586280) KJ Kurt J. LNAM-LTC > "The way it is excellent for identifying leads, and hopefully acquaints these leads with services, etc.." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6473589) NE Noel E. Computer Specialist > "Salesforce Marketing Cloud can be expensive, particularly for small and medium-sized businesses." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) RF Rebecca F. Customer support > "I like how you can see the date & time as well as how often someone opens an email." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6774073) ML Makayla L. Sales Manger > "Some of the key words that are used don't always bring up the right information you're looking for at that exact moment." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4133304) EJ Elli J. Customer Marketing Manager > "We use the Marketing cloud every day for our email marketing efforts." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6320004) VP Vishal P. inside sales evangelist > "sometimes for new user it is difficult to manage and it takes time to apply the filters" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4667409) Jacob P. CRM Director > "If your company has the resources to implement SFMC, it has the ability to do everything you need it to do with email, marketing automation and..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4872614) AFT Ali Furkan T. Junior Software Developer > "Additionally, the platform can be difficult to learn and requires a lot of time and effort to master all its features." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4327005) Rachid K. Sales Executive > "The system provide many ways to grow the business you have." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6619406) VR Verified Reviewer CTO > "the solution is quite expensive, the reporting is a bit limited" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4282606) JM Jayson M. Founder > "I love how many options it provides and how I can use Trailhead to learn. " [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6336190) NE Noel E. Computer Specialist > "Support: Some of us have reported difficulty in getting timely and effective support from Salesforce's customer service team." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) Jana F. Senior Director Of Marketing > "It is an extremely adaptable and comprehensive application that provides everything you need to efficiently manage your connections with customers." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4962795) Sullivan B. Marketing Specialist > "Requires a dedicated platform expert, and their tech support is lacking; too many tickets need escalation … and there are expensive upgrades and..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2887015) VR Verified Reviewer Marketing Manager > "The best features of SFMC is the integration with SFDC and the flexibility in creating audiences." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___5078217) Mory M. Business Analyst > "Sometimes difficult to use on the browser of some of my phones" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4633644) Jana F. Senior Director Of Marketing > "In conclusion, if you're wanting to simplify your sales and marketing operations in a strong and user-friendly method, this CRM system is what you..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4962795) CM Cat M. VP of Operations > "Ultimately we are switching from Marketing Cloud because the price is too high for all the headaches and because we use a limited amount of the..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2965622) SS Samantha S. Program Manager > "The cost can be high for small businesses but so far we have made it work" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6523286) VR Verified Reviewer Marketing Director > "My small team had to spend hundreds of hours troubleshooting significant, bottom-line impacting issues caused by the platform with little to no help..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#GetApp___3342920) Gamze T. Data Scientist > "Overall, one of the greatest tools to manage our leads." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6315608) NE Noel E. Computer Specialist > "For this Salesforce Marketing Cloud product, here are just some of the some issues i and a few others have." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) MB Mark B. Founder and CEO > "Great storage of data." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6467879) Melina S. Sales Executive > "Although it is more expensive, onboarding the entire team is a significant cost for us." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4631355) JM Jayson M. Founder > "I love most of the elements of this product but it can definitely stump me sometimes. " [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6336190) VR Verified Reviewer Marketing Director > "error on SFMCs part caused high SPAM rating on our account, so very few emails on our list were receiving messages" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#GetApp___3342920) Niel Winston T. Scale Annotators > "Discount i like the discount that given to the costumer i really do like this site" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___6329519) QW Quinn W. Sales and Marketing Specialist > "Although the platform is quite expensive, I do not believe my company is adequately compensated for it." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4713739) MS Madhusudan S. Software Engineer > "With the help of the powerful CRM SalesForce, corporate firms can use account and customer information to enhance customer relationships, boost..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4616726) SrP Sérgio P. partner > "Not that easy to implement, to many customizations required." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4210336) NE Noel E. Computer Specialist > "For me Salesforce Marketing Cloud has wide range of features and capabilities, including:Email Marketing: enables businesses to create, send, and..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) Kelly W. Account Executive > "It does a lot of things so if it is not customized properly you likely will struggle with processes and workflows." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2977818) Richard G. Communication and Media Analyst > "At first, getting members to enter data is difficult, but as the number of items entered correctly increases, each salesperson's activities become..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4714748) DS David S. Sr Manager Marketing > "It is somewhat challenging to get onboarded to employees." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3750312) VR Verified Reviewer CEO > "It is a brilliant software for email marketing, email automation, social media marketing, leads generation, email management and for effective..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3831046) AG Ahmed G. Freelancer > "Sometimes it is slow to use" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3792550) NE Noel E. Computer Specialist > "Advertising: enables businesses to create and manage advertising campaigns across multiple channels, including social media, search engines, and..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4777884) Slavi S. CRM Campaign Executive > "Forcing you to switch to "premium support" like you already didn't pay enough for the product that is not cheap at all." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3175568) FZ Fakhar Z. HlR Assistant > "This software is a great tool to publish a newsletter of your company or creating Marketing Emails for your costumers. Once you have you template set..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4598271) Naomi B. Owner > "Huge strike against them and their brand if it is a company on a new and strict budget!" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2952553) Ashfaque S. digital marketer > "Its personalization and analytics features, integration capabilities, and collaboration tools make it ideal for businesses looking to enhance their..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4619233) VR Verified Reviewer Data Scientist > "This tool is expensive, so anything extra comes at a huge cost if funding is reduced." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2984090) VP Vishal P. inside sales evangelist > "Salesforce Marketing Cloud is a powerful tool for businesses looking to create personalized, targeted, and engaging marketing campaigns across..." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4667409) FT Farhan T. IT Business System Analyst > "Salesforce customer support also is not ideal" [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___3076208) AFT Ali Furkan T. Junior Software Developer > "The platform integrates a variety of marketing channels, including email, SMS, social media, and web, making it easy to create and track campaigns." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___4327005) VR Verified Reviewer Product Management Director > "It's 2020 and this product has the UX of the 2000's and a backlog of tech debt and bugs for a premium price." [See full review](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#Capterra___2304967) [View Reviews](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) ## User interface 4.57 (6,028) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) 4.20 (529) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important Ad hoc Reporting 120 Important monday.com Top features 30/42 - Access Controls/Permissions - Activity Tracking - Ad hoc Reporting - AI Copilot - Alerts/Notifications - API - Collaboration Tools - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard Creation - Data Aggregation - Data Connectors - Data Import/Export - Data Synchronization - Data Visualization - Drag & Drop - Forecasting - Functions/Calculations - Generative AI - Interactive Elements - KPI Monitoring - Mobile Dashboards - Multiple Data Sources - Natural Language Search - Performance Metrics - Predictive Analytics - Private Dashboards - Public Dashboards - Real-Time Data - Real-Time Notifications - Reporting/Analytics - Scheduled/Automated Reports - Scorecards - Search/Filter - Secure Data Storage - Single Page View - Single Sign On - Third-Party Integrations - Trend Analysis - Widgets - Workflow Management [See all features](https://www.capterra.com/p/147657/monday-com/#features) Salesforce Marketing Cloud 25/42 - Access Controls/Permissions - Activity Tracking - Ad hoc Reporting - AI Copilot - Alerts/Notifications - API - Collaboration Tools - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard Creation - Data Aggregation - Data Connectors - Data Import/Export - Data Synchronization - Data Visualization - Drag & Drop - Forecasting - Functions/Calculations - Generative AI - Interactive Elements - KPI Monitoring - Mobile Dashboards - Multiple Data Sources - Natural Language Search - Performance Metrics - Predictive Analytics - Private Dashboards - Public Dashboards - Real-Time Data - Real-Time Notifications - Reporting/Analytics - Scheduled/Automated Reports - Scorecards - Search/Filter - Secure Data Storage - Single Page View - Single Sign On - Third-Party Integrations - Trend Analysis - Widgets - Workflow Management [See all features](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#features) ### Recognition monday.com is recognized as a top-rated tool in 5 Capterra Shortlist reports Salesforce Marketing Cloud is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support monday.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Marketing Cloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details monday.com - By monday.com - Located in Israel - Founded in 2014 Salesforce Marketing Cloud - By Salesforce - Located in United States - Founded in 2003 ## Popular Comparisons [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,241)](https://www.capterra.com/p/169607/Clockify/reviews/) $9/month Price $4.99/month 4.5 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147657-169607/monday-com-vs-Clockify) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[4.20 (529)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 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