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HCSS Dispatcher vs Rilla: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 1,595 reviews from Service Dispatch users.
% Fit
Missing features
Not enough reviews
Feature ratings
Scheduling
--
Mobile Access
NA
Billing & Invoicing
NA
Calendar Management
NA
Customer Database
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Scheduling
NA
Mobile Access
4.8
Billing & Invoicing
4.8
Calendar Management
5.0
Customer Database
4.8
User satisfaction
4.3
User reviews14
Ease of use
4.2
Functionality
4.5
Value for money
4.0
Customer support
4.8
4.8
User reviews235
Ease of use
4.8
Functionality
4.7
Value for money
4.8
Customer support
4.9
Price starts from
One-time payment
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Civil, heavy/civil, oil & gas, and mining companies. Companies with crews, as well as those that operate and maintain heavy equipment, yellow iron, support vehicles and light pickups.

Home Remodeling Bathrooms Remodeling Solar Home Services Electrical Services HVAC Plumbing Garage Door Service Dispatch Locksmith Pest Control

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
147712
5 screenshots
10016798
3 screenshots

HCSS Dispatcher

10/47
  • Accounting Integration
  • API
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Drag & Drop
  • Driver ETA
  • Electronic Payments
  • Electronic Signature
  • GPS
  • Historical Reporting
  • Inventory Management
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Performance Metrics
  • Project Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Updates
  • Reminders
  • Route Optimization
  • Routing
  • Service History
  • Status Tracking
  • Third-Party Integrations
  • Time Tracking
  • Work Order Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Technician Management
See All features
Hide Service Dispatch Software Features -

Rilla

Top Features
35/47
Show Service Dispatch Software Features +

HCSS Dispatcher

--

Rilla

--

HCSS Dispatcher
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Rilla
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HCSS Dispatcher
  • By HCSS
  • Located in United States
  • Founded in 1986
Rilla
  • By Rilla
  • Located in United States
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