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Small/Medium Business and Enterprises.
Organizations with intricate business needs or multiple site locations necessitate highly customizable visitor, compliance, and workspace solutions.
Kisi has some great documentation online to help install anytime of lock or accessory that you have. Their support service is great too, the team is very helpful and respond quickly if you need them.
Sometimes it’s the reader, other times it’s the controller. There is no alert that informs me of the crash other than upset clients.
Kisi has created a sleek, pseudo-sexy model that is beautifully enigmatic in our entryway. We especially love the RFID capabilities and that our phones can be our access keys.
If your internet connection is bad on your phone, it can take longer to enter into the building or a room.
The reps from Kisi were wonderful and provided excellent customer service. Had we gone with them from the beginning, we could have saved thousands of dollars and a lot of headaches.
Overall I am extremely disappointed. After purchasing all the items needed, paying for installation, I do not have a working product.
I had heard about Kisi's reputation for quality products and outstanding customer care - after our initial consultation and conversation, I was sold.
The only problem we had with Kisi is when the internet would go down. I think it automatically locks the doors at that point.
It's been really easy to implement and use, has come with a great set of features, and their staff has always been a pleasure to work with.
Short interruption to user experience when changes and update occur. For example, the new sign out experience was confusing for a few guests.
The features and options are better than any other solution we tested and there is a lot of potential on the road map. The support team has been very responsive and easy to work with.
We have had multiple instances where the printing machine and iPad with traction does not link up and creates an error in the printing process.
It is probably the best visitors management system that I have come across and the implementation team and support staff are polite, professional and awesome to work with.
Inability for hosts to respond to text messages and acknowledge guest arrival.
Very easy to get up and running. Very easy to customize to my requirements - the best of all the other solutions I reviewed.
Having to refresh the iPad when making some minor changes. The administration part of this is done offsite so sometimes it is difficult to get someone to refresh the iPad.
Kisi
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