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Small/Medium Business and Enterprises.
GuardsPro is designed to serve small to medium size security guard companies.
Kisi has some great documentation online to help install anytime of lock or accessory that you have. Their support service is great too, the team is very helpful and respond quickly if you need them.
Sometimes it’s the reader, other times it’s the controller. There is no alert that informs me of the crash other than upset clients.
Kisi has created a sleek, pseudo-sexy model that is beautifully enigmatic in our entryway. We especially love the RFID capabilities and that our phones can be our access keys.
If your internet connection is bad on your phone, it can take longer to enter into the building or a room.
The reps from Kisi were wonderful and provided excellent customer service. Had we gone with them from the beginning, we could have saved thousands of dollars and a lot of headaches.
Overall I am extremely disappointed. After purchasing all the items needed, paying for installation, I do not have a working product.
I had heard about Kisi's reputation for quality products and outstanding customer care - after our initial consultation and conversation, I was sold.
The only problem we had with Kisi is when the internet would go down. I think it automatically locks the doors at that point.
The most important benefit we get is that we are able to move from paper based reporting to web reporting system. Our guards and clients love it.
While still having remaining days on my current subscription that were paid, after canceling. Subscription I was denied access to my site.
I like the fact that it is really cost effective compared to another system. I like the modern design that is easy to use for my staff and the guard.
You have to wait for response in an email. The text is an AI robot, which is worthless.
Love how customizable the software is. Everything can be done yourself without having to reach out to anyone buttttt.
Hard to use & cumbersome for non technical users. Layout & order in which you have to do on mobile app doesn't make sense.
I highly recommend Guardso to any security guard company that want to improve their security guard company oprations.
WORST customer service I've experienced in a long time. Had a couple billing issues that were never resolved.
Kisi
Top FeaturesGuardsPro
Kisi
GuardsPro
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