# Compare Kisi vs Brivo Access 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Kisi and Brivo Access based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/147727-234450/Keyless-Door-Access-vs-Brivo-Access --- # Kisi vs Brivo Access Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: KisiBrivo Access2/4 selected [Kisi](https://www.capterra.com/p/147727/Keyless-Door-Access/)[4.2 (57)](https://www.capterra.com/p/147727/Keyless-Door-Access/reviews/) [Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/)[4.3 (54)](https://www.capterra.com/p/234450/Brivo-Access/reviews/) [## Kisi](https://www.capterra.com/p/147727/Keyless-Door-Access/)[4.2 (57)](https://www.capterra.com/p/147727/Keyless-Door-Access/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 4.6 Customer Service 4.1 Reviews Sentiment Based on [57 reviews](#user-reviews) Positive 47 Neutral 1 Negative 9 [## Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/)[4.3 (54)](https://www.capterra.com/p/234450/Brivo-Access/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment TI Based on [54 reviews](#user-reviews) Positive 44 Neutral 8 Negative 2 ## Not a match? 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Best for Enterprise Business, Commercial Real Estate, Multifamily Residential, Commercial Offices, Healthcare & Gyms, Manufacturing, Distribution, Faith-based Orgs, Financial Institutions, Education & Schools ## User reviews Pros & cons Adam M. Owner > "Our new reader is beautiful and has facial recognition, per-user pin options, NFC, and mobile NFC." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___7076298) LP Luke P. Manager > "I manage multiple properties that use Kisi, and we were having some critical issues with it, and the..." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6619865) Adam M. Owner > "It has a screen and camera so we were also able to replace our smart doorbell with our beautiful new..." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___7076298) Adam M. Owner > "They did not look out for their customer at all." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___7076298) David A. S. Physical Security Consultant > "Its user-friendly interface and extensive features, like granular access control and real-time alerts, have..." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6177823) Tom B. Founder > "Gutted that we're so invested now it would be very expensive to replace." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6868569) SD Steve D. Owner > "good reporting for most needs" [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6798176) JW Jason W. Owner > "The businesses that helped build this company were punished for their loyalty" [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6797890) DK Delrae K. Gym Owner > "It had been great, support tries to help the best they can although sometimes a phone call over email would..." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6140424) Tom B. Founder > "Support and customer services is terrible." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6868569) ED Emily D. HRBP > "We used it for office security (a necessity for our type of business) and it worked really well with Eden,..." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3774860) DK Delrae K. Gym Owner > "It decided to have a bug last week (less than 6 months old) where it needed a power reset." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6140424) DS Deena S. CEO > "The reps from Kisi were wonderful and provided excellent customer service." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6201853) JW Jason W. Owner > "Kisi will price gouge you" [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6797890) VR Verified Reviewer IT Technician > "When we rolled it out around 4y ago they've been only "good" provider will fully cloud features" [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3761456) DS Deena S. CEO > "The digital locks for individual office doors are more expensive than I would like." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6201853) KO Kris O. Director of Business Ops > "This is great for contractors or external staff who need access to your space but don't necessarily want or..." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3263951) JS Jodi S. Owner > "Pretty sure that's not legal." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6812205) SH Susan H. IT Specialist > "Provisioning and deprovisioning can be done within seconds." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3325939) CC Crystal C. Owner > "The controller is always going offline, and my clients arent getting 24/7 access." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___6038249) ML Michael L. President > "I absolutely love Kisi and recommend it to all of my customers. " [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3593562) ML Michael L. President > "They currently do not have a long range reader available. " [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3593562) ML Michael L. President > "It's super intuitive and extremely easy to teach customer's how to use. " [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3593562) CO Carlo O. Director > "It was a little complicated to explain to our electrician who helped install it." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3326388) WT Wojciech T. Lead IT Administrator > "They keep adding features and improve on the existing ones." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3225648) FL Frank L. IT Manager > "Another app that IT does not need to babysit or watch 24/7." [See full review](https://www.capterra.com/p/147727/Keyless-Door-Access/#Capterra___3325963) [View Reviews](https://www.capterra.com/p/147727/Keyless-Door-Access/reviews/) VR Verified Reviewer Owner > "We used Brivo Access when we first opened our gym in 2015 - They are so reliable, and the system..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___7056869) PZ Peter Z. President > "Seems like a predatory business practice to charge you a large sum for an upgrade that is required..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___7083158) JD Jake D. Controller > "It helps us keep our office secure and provides visibility to everything going on around the..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___6764676) PZ Peter Z. President > "I certainly did not get a 30% enhancement of services. When I complained online to their customer..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___7083158) JD Jake D. Controller > "It delivers the product we need to manage our office security." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___6764676) JD Jake D. Controller > "It can be a bit clunky at times and difficult to manage without a consultant." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___6764676) JN Jenny N. senior workplace manager > "Our low voltage vendor installed the physical hardware and helped created doors/etc on the..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3978530) Gary B. R. President > "It is the worst customer service. If you don't mind, taking 3-4 days to resolve an issue, then..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___6039806) EG Erica G. Director of Operations > "It is easy to set up users, easy to use and manage." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___6050242) Gary B. R. President > "The worst part about this product is the customer service." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___6039806) AY Alex Y. Property Manager > "The best features are being able to remotely provide access to workers or servicemen I have coming..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425005) Gary B. R. President > "It would take me 3-4 days to get anyone on the phone." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___6039806) KN Krystal N. HR Manager > "The use of both platforms to see user activity and groups makes htings easier." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3417833) Gary B. R. President > "It is very difficult to understand the person on the phone." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___6039806) CV Carolina V. IT manager > "The app provided a great solution for the end of physical keycards." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3216987) Gary B. R. President > "I inherited this system." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___6039806) JS Jeffrey S. Cloud Services Administrator > "All features classic On-Air have been expanded into a more comprehensive user interface." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3438274) JH Joshua H. Owner > "The blame gets shifted on the staff when it does. If there was a way to manage the issues that..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425691) AR Alessia R. Sr. HR Generalist > "I like that we can deactivate badges down to the hour." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3417796) JN Jenny N. senior workplace manager > "too many apps, why is there a badge app/admin app?" [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3978530) JV Jamie V. Assistant Director of Safety and Security > "Badge access is also great because it is easier to control than using a physical key. " [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3431497) SK Spencer K. System Administrator > "My main complaint is that card numbers do not sync from Active Directory. " [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425039) GK Gary K. VP IT > "Ease of use, Simple user interface, Ability to manage from anywhere and any device" [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3418092) JA James A. President / Owner > "Also, the labelling in the program side is very inconsistent and if you did not use the system..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425393) AY Alex Y. Property Manager > "I also like that I am able to see what's going on in real time." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425005) CS Cam S. Technical Operations > "There is no way to do this quickly anymore, and now instead of taking me 30 seconds to create..." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3420043) EM Eric M. Chief Security Officer > "Ease of access across multiple platforms" [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3420084) RV Robert V. CEO > "Constant failure on the Boards, Tech Support is Horrible and Product Fails too much" [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425022) JH Jennifer H. Administrative Services Coordinator > "It is also very easy to make changes, updates, etc." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425509) HR Hillel R. CTO > "The reporting interface also needs to be redone as it's not very user-friendly." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425438) BJ Ben J. Managing Director > "It is easy to use and the UI works well." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3417627) MB Mary B. Executive Assistant/Facilities Coordinator > "Some of the features are a bit clunky, but that comes with any software. " [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3418120) DF Donna F. Receptionist > "The fact that although I have not been properly trained, it is easy to navigate." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3417662) JS Johnny S. Systems Admin > "Occasionally we do have problems with the Brivo system recognizing recent changes. " [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3417892) SK Spencer K. System Administrator > "All of this and more has been very helpful to our organization." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425039) JK Jung K. IT System administrator > "There aren't any apps for admins." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3417641) RP Remo P. Managing Partner > "Product is easy to use, feature rich and easy to deploy." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3425289) MK Missy K. Franchise owner > "Members struggle with the app daily." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3437666) HP Holly P. Property Manager > "Ease of use and login to software is extremely useful to us" [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3417710) SO Sandra O. Assistant Property Manager > "It could look better, the looks isnt that great" [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3419775) SB Sherri B. Receptionist > "For the most part, the product is easy to use." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3437851) JH Joanne H. Residen Services Coordinator > "This is not helpful." [See full review](https://www.capterra.com/p/234450/Brivo-Access/#Capterra___3431470) [View Reviews](https://www.capterra.com/p/234450/Brivo-Access/reviews/) ## User interface [Kisi](https://www.capterra.com/p/147727/Keyless-Door-Access/) 4.19 (57) [Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/) 4.30 (54) ### Features Kisi 17/42 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alarm Management - Alerts/Notifications - API - Attendance Tracking - Audit Management - Audit Trail - Authentication - Badge Management - Collaboration Tools - Compliance Management - Customizable Forms - Customizable Reports - Data Import/Export - Employee Management - Event Logs - Event Management - Generative AI - Historical Reporting - Investigation Management - Location Tracking - Multi-Location - Occupancy Management - Real-Time Data - Real-Time Monitoring - Registration Management - Remote Access & Monitoring - Reporting & Statistics - Risk Assessment - Safety Incident Management - Security Management - Self Service Portal - Single Sign On - Task Scheduling - Third-Party Integrations - User Profiles - Video Capture - Visitor Management - Visitor Tracking - Workflow Management [See all features](https://www.capterra.com/p/147727/Keyless-Door-Access/#features) Brivo Access Top features 26/42 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alarm Management - Alerts/Notifications - API - Attendance Tracking - Audit Management - Audit Trail - Authentication - Badge Management - Collaboration Tools - Compliance Management - Customizable Forms - Customizable Reports - Data Import/Export - Employee Management - Event Logs - Event Management - Generative AI - Historical Reporting - Investigation Management - Location Tracking - Multi-Location - Occupancy Management - Real-Time Data - Real-Time Monitoring - Registration Management - Remote Access & Monitoring - Reporting & Statistics - Risk Assessment - Safety Incident Management - Security Management - Self Service Portal - Single Sign On - Task Scheduling - Third-Party Integrations - User Profiles - Video Capture - Visitor Management - Visitor Tracking - Workflow Management [See all features](https://www.capterra.com/p/234450/Brivo-Access/#features) ### Recognition Kisi Best Value Physical SecuritySoftware (2022)  No recognitions have been awarded to Brivo Access ### Deployment & support Kisi Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Brivo Access Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Kisi - By KISI - Located in United States - Founded in 2013 Brivo Access - By Brivo - Located in United States - Founded in ## Popular Comparisons [Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/)[4.30 (54)](https://www.capterra.com/p/234450/Brivo-Access/reviews/) vs [Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.61 (94)](https://www.capterra.com/p/238723/Swiftlane/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/234450-238723/Brivo-Access-vs-Swiftlane)