# Compare HR Partner vs ADP Comprehensive Services 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HR Partner and ADP Comprehensive Services based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147749-175840/HR-Partner-vs-ADP-Comprehensive-Services

---

# HR Partner vs ADP Comprehensive Services Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HR PartnerADP Comprehensive Services2/4 selected

[HR Partner](https://www.capterra.com/p/147749/HR-Partner/)[4.8 (117)](https://www.capterra.com/p/147749/HR-Partner/reviews/)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (264)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

[## HR Partner](https://www.capterra.com/p/147749/HR-Partner/)[4.8 (117)](https://www.capterra.com/p/147749/HR-Partner/reviews/)

Starting Price

$104.00one time

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [117 reviews](#user-reviews)

Positive

116

Neutral

1

Negative

0

[## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (264)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [264 reviews](#user-reviews)

Positive

222

Neutral

29

Negative

13

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,111 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Payroll Management

NA

Employee Database

4.8

HR Management

4.6

Time & Attendance

NA

Employee Management

5.0

77%Fit

High performer

Feature ratings

Payroll Management

4.3

Employee Database

4.3

HR Management

4.2

Time & Attendance

4.1

Employee Management

4.0

User satisfaction

User satisfaction

4.8

User reviews[117](https://www.capterra.com/p/147749/HR-Partner/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.8

User satisfaction

4.3

User reviews[264](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

$104Usage Based, One Time

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HR managers & business owners looking to take the pain out employee management. Includes employee onboarding, employee documents and records, leave requests, and comprehensive recruitment tools.

Best for

Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.

## User reviews

Pros & cons

Krystal M.

People Operations

> "The platform strikes a good balance between functionality and simplicity, making it accessible for our team across multiple locations...."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077137)

AI

April I.

Director of Finance and Administration

> "I know the data I need but I'm not always able to create a report to get that data out in a way I can utilize it."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7078806)

Krystal M.

People Operations

> "The platform provides a clean, straightforward interface for basic HR functions like employee records management and leave tracking."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077137)

DH

Donna H.

Office Administrator

> "Booking the holidays for our employees because it has a default that doesn't work for the hours we do so it makes it harder for the..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6236456)

NP

Nicole P.

Founder

> "What I like most about HR partner is my company’s ability to automate my employees on boarding process"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7075675)

BT

Brooke T.

Office Manager

> "Sometimes the leave accruals aren't always correct and I still have to do a bit of updating in Xero with leave."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6207475)

PS

Philip S.

Principal Engineer

> "I find the integrations with 3rd parties really useful for getting applications in - and the tooling that allows several staff members..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6630719)

FU

Fatima U.

HR support apprentice

> "it can sometimes be quite slow and have to re add documents."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6222487)

BH

Barbara H.

Ceo

> "I like that you can have onboarding staff complete all required documents online before they start."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7076204)

BT

Brooke T.

Office Manager

> "I would also say some of the subjects on the side can be a bit confusing - I do have to keep re teaching the managers where things are"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6207475)

VR

Verified Reviewer

Finance Manager

> "Nice add on solved the Xero leave approval process limited only to admin users."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7075757)

OS

Otto S.

COO

> "The user interface feel and look is a bit dated."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6209310)

JT

Jayne T.

Finance Manager

> "The system is intuitive for staff and offers a lot of customisable features."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7075460)

CS

Carl S.

Director

> "I cant link it to my company expenses (DEXT)."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6200467)

AS

Angie S.

Human Resource

> "Having worked previously for a company that used paper files for all personnel information, HR Partner is a breath of fresh air."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077307)

Kevin M.

Vice President

> "Our on boarding process, PTO management, and employee census info were archaic and clumsy at best."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___3803961)

PS

Philip S.

Principal Engineer

> "The interview feedback process is very easy and great for subjectively reviewing candidates as I find time tends to distort the views..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6630719)

Bilal C.

Chief Operating Officer

> "Also there is no option to print an expense claim or other things."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___4087037)

DL

Dylan L.

Acupuncturist

> "Made it much more ease of management for online integration with our business and better quality of services for customers."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6845511)

JD

Jeel D.

HR Executive

> "The web app does not have any built-in notification systems."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___4468307)

MR

Michael R.

Director

> "Makes managing people much easier with everything you need in the one place"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077996)

SA

Safeena A.

HR Manager

> "The system doesn't have the ability to work our accrual of hourly staff via the timecards."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___3290360)

TL

Terri L.

General Manager Operations

> "The platform has been great for our startup, allowing us the flexibility we required from our early days to our considerable growth in..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6558596)

Paul V.

Director

> "Not found anything that I don't like exactly but the signature section could be improved, sometimes the signing boxes don't save so you..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2934068)

PS

Philip S.

Principal Engineer

> "Being able to login and use the hiring tools frequently allows us to understand how close we are to landing the perfect candidate."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6630719)

RC

Rachel C.

Office Manager

> "Annual leave seems overly complicated."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___4036939)

EB

Eric B.

Project Coordinator

> "We have around 40 employees and this has made life for us much more simple!"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7078465)

HB

Hugh B.

Director of Finance & Operations

> "Chose not to use the timesheets facility as not flexible enough for our requirements, which is a shame."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2894859)

JL

James L.

CFO

> "Great customer support, does what we wanted and needed as a scale up business and is good value for money"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7075502)

SB

Sara B.

People Coordinator

> "The main issue I found with this software was personalising the permissions of other admin users."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2809797)

EG

Emily G.

Manager

> "Good balance of features without unnecessary complexity"

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___7077310)

BH

Bryce H.

Founder

> "Not only was there a lot of difficulties getting people assigned correctly (including separating the values of admin profiles vs..."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2430088)

DH

Donna H.

Office Administrator

> "I like the file attachments so we can upload all the documents related to the employee."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6236456)

Maurizio M.

Finance and Logistics

> "Timesheet a bit too tricky to use / report."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___3287459)

EN

Eugenia N.

HR Officer

> "On top of an excellent system, you have a team of professionals who are dedicated and that helps us with all of our queries/questions...."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___6442561)

MM

Michael M.

President

> "Doesn't integrate with the payroll solution we use for ourselves or clients."

[See full review](https://www.capterra.com/p/147749/HR-Partner/#Capterra___2490196)

[View Reviews](https://www.capterra.com/p/147749/HR-Partner/reviews/)

RK

Ron K.

HCM Consultant

> "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

TA

Thomas A.

CHRO

> "Some of the custom reports are difficult to set up. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901)

RK

Ron K.

HCM Consultant

> "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

KW

Kristie W.

Payroll Manager

> "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

DG

Denise G.

HR and Payroll Manager

> "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860)

JD

Julie D.

Payroll Specialist

> "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

LW

Laura W.

People Coordinator

> "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

BB

Britta B.

Director of Finance

> "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

MH

Mary H.

HR Manager

> "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

LW

Laura W.

People Coordinator

> "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

RK

Ron K.

HCM Consultant

> "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

VR

Verified Reviewer

HR Generalist

> "Custom Reporting is difficult and you must create a ticket in order to receive customer service"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566)

RK

Ron K.

HCM Consultant

> "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

VR

Verified Reviewer

People Operations Generalist

> "Unfortunately, the issue with contacting them is a huge issue."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558)

KW

Kristie W.

Payroll Manager

> "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

CE

Courtney E.

Director

> "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848)

BB

Britta B.

Director of Finance

> "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

AR

Amelia R.

HR Director

> "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470)

MC

Michelle C.

Human Resource Manager

> "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

KJ

Katie J.

Human Resources Manager

> "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701)

BM

Bridget M.

Benefits Manager

> "All of the core services are bundled together and this makes it more value for the money."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

ES

Erin S.

HR Generalist

> "Performance area is least favorite- doesn't offer the level of customization I would prefer"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

MC

Michelle C.

Human Resource Manager

> "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

PH

Patricia H.

HR Manager

> "sometime the accents are a little difficult to understand, and wait time on the calls are long."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496)

KC

Kelsey C.

Office Manager

> "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319)

JA

Joseph A.

Operations Accountant

> "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734)

Claudia M.

Estimator

> "What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608)

WK

William K.

Senior Payroll Manager

> "Too many silos, especially when dealing with tax issues"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824)

NQ

Nadia Q.

Admin and Finance manager

> "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

PN

Phuong N.

Payroll Manager

> "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936)

BM

Bridget M.

Benefits Manager

> "The employee management is better as well."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

CP

Cherie P.

Director of People Ops

> "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068)

EW

Emily W.

HR Generalist

> "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

MJ

Melissa J.

HR Sr Manager, Benefits, Performance Management & Compensation

> "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047)

EB

Eric B.

Accountant

> "ADP an all-inclusive service that manages important aspects of business, such as payroll, employee data storage, timecard entry, etc."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038)

ES

Erin S.

HR Generalist

> "Sometimes hard to get responsiveness on service tickets-"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

RH

Rebekah H.

Compensation and Benefits Manager

> "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242)

HC

Haydee C.

HR Shared Service Center

> "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821)

Claudia M.

Estimator

> "I have also been able to help my HR coworkers to set it up and add new workers as we grow as a company."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608)

NQ

Nadia Q.

Admin and Finance manager

> "The agent are not good response, there its not personal service, multiple contacts"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

MH

Mary H.

HR Manager

> "Expert support, streamlined payroll, employee self-service, benefits administration."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

LH

Lauren H.

Membership coordinator

> "A lot of bug problems and refreshing needed to use the app"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135)

RT

Randy T.

CFO

> "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283)

LB

Lisa B.

Payroll Manager

> "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

MW

Meredith W.

Director, Human Resources

> "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287)

MW

Meredith W.

Director, Human Resources

> "In many instances, I feel that the staff on my account are soldiers not partners."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287)

JR

Josette R.

Sr. Payroll Specialist

> "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934)

IM

Ilona M.

Managing Director

> "Organization of reports is a bit confusing."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879)

CC

Cory C.

Sr Director of HR and Professional Development

> "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401)

SB

Stacey B.

Payroll and Benefit Managers

> "Often there are abnormalities that just happen without reason - they are very silo - often payroll does not understand HR or know how to fix..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4865574)

RK

Ron K.

HCM Consultant

> "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

AB

Amy B.

HR Manager

> "Hard to reach customer support when needed"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096)

SW

Sara W.

Sr. Payroll Specialist

> "The system has amazing features and a great payroll system that is customizable."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451097)

PD

Pascale D.

Payroll Associate

> "You have to click to expand each column, so visually it's not convenient as it used to be with Classic."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243)

BB

Britta B.

Director of Finance

> "Everybody at ADP is working hard to give the support we need and most smaller issues that come up are not disrupting our operation."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

JB

Jacqueline B.

Payroll Technician

> "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653)

LW

Laura W.

People Coordinator

> "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

LY

Lexi Y.

HRIS Manager

> "We have had negative experiences with other service teams, though."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451681)

AL

Angela L.

VP

> "ADP is always trying to upgrade their platform which is nice and they give a lot of notice before things are changed permanently."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451140)

BM

Becky M.

Director of Business Applications

> "Many of the features are not efficient to use and somewhat inflexible, so we have had to outsource, at an additional cost to our organization. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4976447)

SB

Sydney B.

People Operations Lead

> "Our dedicated representatives are always working with us to get ahead of any issues, they are always happy to hop on a call and provide excellent..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451129)

DM

Denisse M.

HR Manager

> "File feeds also take way too long to set up and fix if any issues arise."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488)

JD

Julie D.

Payroll Specialist

> "Overall, I am very happy working with ADP Comprehensive Services and would recommend it to other businesses looking for an all-in-one HR, Payroll,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

MJ

Melissa J.

HR Sr Manager, Benefits, Performance Management & Compensation

> "I know we aren't using ADP to it's full extent, but customer service is unhelpful and can't fix the problems we are having."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047)

SG

Sujata G.

Sales Rep

> "ADP gives a very good UI for checking payroll."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6334790)

EW

Emily W.

HR Generalist

> "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

NQ

Nadia Q.

Admin and Finance manager

> "I like the friendly platoform but need more tutorials videos for users"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

AH

Allison H.

Corporate Accountant

> "I wish the SmartCompliance and GL Reporting were all in one place but otherwise this is just an inconvenience."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4989640)

HH

Hector H.

Payroll

> "How ADP keeps updating to give the customer easy and better access to ADP"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6456275)

BJH

Bobbi Jo H.

Director of People and Culture

> "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491)

JM

Jose M.

Finance HR Director

> "I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451171)

MJ

Melissa J.

HR Sr Manager, Benefits, Performance Management & Compensation

> "Reporting, especially auditing, is unreliable and returns information that can't possibly be true."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047)

PC

Paula C.

HR Generalist

> "It makes it easy for employees that have questions to reach out and get precise answers quickly. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305)

EC

Erika C.

CFO

> "Scheduling module is not up to my expectations, does not have the functionalities we need"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509)

ML

Marti L.

HRIS Manager

> "There are two areas which we find particularly helpful."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6762572)

LB

Lisa B.

Payroll Manager

> "The customer service in the aspect of not being able to reach your team directly. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

ML

Marti L.

HRIS Manager

> "They have helped us figure out some tricky issues."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6762572)

PC

Paula C.

HR Generalist

> "I can not think of any down side to the service."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305)

CC

Cheena C.

Director, Compensation and Benefits

> "Having a dedicated team makes a difference to me versus calling an 800 number."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301)

NC

Nina C.

Sr. Accounts Payable Specialist

> "Sometimes it is difficult to reach out to a representative when you have questions on something."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4867918)

[View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

## User interface

4.76 (117)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

4.28 (264)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

HR Partner

25/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/147749/HR-Partner/#features)

ADP Comprehensive Services

Top features

33/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features)

### Recognition

No recognitions have been awarded to HR Partner

No recognitions have been awarded to ADP Comprehensive Services

### Deployment & support

HR Partner

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP Comprehensive Services

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HR Partner

-   By HR Partner
-   Located in Australia
-   Founded in 2016

ADP Comprehensive Services

-   By ADP
-   Located in United States
-   Founded in 1942

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