# Compare ScreenConnect vs AnyDesk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ScreenConnect and AnyDesk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147830-149595/ScreenConnect-vs-AnyDesk

---

# ScreenConnect vs AnyDesk Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ScreenConnectAnyDesk2/4 selected

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

[## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [1,895 reviews](#user-reviews)

Positive

1,815

Neutral

62

Negative

18

[## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Starting Price

€22.90/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [1,786 reviews](#user-reviews)

Positive

1,684

Neutral

76

Negative

26

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## Summary

* * *

Key features rated by users

Features selected based on 5,827 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Single Sign On

NA

Remote Access/Control

4.7

SSL Security

4.0

Multi-Channel Communication

4.5

Unattended Access

4.4

64%Fit

Missing features

Feature ratings

Single Sign On

4.7

Remote Access/Control

4.8

SSL Security

NA

Multi-Channel Communication

NA

Unattended Access

4.5

User satisfaction

User satisfaction

4.7

User reviews[1,895](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

User satisfaction

4.6

User reviews[1,786](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

€22.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

Best for

Remote Desktop, Remote Support, Screen Sharing and Web Presentation

## User reviews

Pros & cons

NO

Nelson O.

IT Systems Admin

> "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

TW

Todd W.

IT Manager

> "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NT

Nathan T.

IT Technician

> "The ability to view all screens, deploy scripts, and transfer files is always a bonus."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

AF

Allen F.

Director of Information Technology Solutions

> "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

LK

Lorenzo K.

Security Project Engineer

> "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

TW

Todd W.

IT Manager

> "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NO

Nelson O.

IT Systems Admin

> "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

MI

Matt I.

VP of IT

> "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412)

NO

Nelson O.

IT Systems Admin

> "Some menus still feel confusing, but the software runs fast and works well in practice."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

UZ

Uriel Z.

Sr Systems Engineer

> "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574)

MK

Mark K.

Filed Engineer

> "Gives us total control of the machine and is super easy for the customer to give us the access to their machine."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262)

TW

Todd W.

IT Manager

> "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

VR

Verified Reviewer

Executive

> "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

LK

Lorenzo K.

Security Project Engineer

> "Features are sometimes changed without too much notice, leading to confusion from technical resources."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

MS

Michael S.

Cyber Manager

> "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889)

NT

Nathan T.

IT Technician

> "Sometimes it can be a bit hard for older users to find and run downloads."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

VR

Verified Reviewer

IT Manager

> "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can host..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

MC

Mitch C.

Escalation Tech Lead

> "Sometimes the Agent Doesnt install properly and we have to contact support."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568)

VR

Verified Reviewer

Senior Technician

> "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so also..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391)

SC

Shane C.

Systems Administrator

> "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

VR

Verified Reviewer

Executive

> "ConnectWise ScreenConnect is highly reliable for us."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

CS

Corey S.

IT Support Manager

> "Sometimes a screen sharing session can be a little laggy when connecting with Macs."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

IB

Ian B.

NOC Manager

> "It has been very helpful to use the remote screenconnect tool to use to connect to users machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981)

AF

Allen F.

Director of Information Technology Solutions

> "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

MP

Mattia P.

IT Operations Manager

> "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to implement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095)

AM

Austin M.

Admin

> "Sometimes the connections can drop or the deployment wont work for what ever reason."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

EM

Eduardo M.

Systems and Technology Lead

> "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051)

SG

Shaun G.

Manager, Managed IT

> "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928)

NT

Nathan T.

IT Technician

> "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

IS

Ivy S.

Network Engineer

> "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page of..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

IS

Ivy S.

Network Engineer

> "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show us..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

AJ

Andrew J.

NOC Lead

> "The interface can be a bit messy."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

CS

Corey S.

IT Support Manager

> "We compared it against another well known screen sharing tool and this was way less expensive for the same features."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

CTAS

Cornelius Tian Andi S.

owner

> "mobile access not as smooth as desktop"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

NT

Nathan T.

IT Technician

> "Installing access on machines is as easy as clicking a button."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

LC

Linsay C.

Owner

> "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

AF

Allen F.

Director of Information Technology Solutions

> "It was easy to use and provided the basics of what was needed to support our machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

Bongani B.

IT TECHNICIAN

> "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830)

CS

Corey S.

IT Support Manager

> "I have used ScreenConnect for many years and I like how easy it is to roll it out to our fleet and to jump in and out of a support session."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

SO

Shawn O.

IT Systems Specialist

> "Not enough options for sorting the devices. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

CB

Connor B.

Client Services Manager

> "Setting up my screen display for the non-profit I work for was a breeze."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418)

LC

Linsay C.

Owner

> "Also it's hard to see if another user is logged in to the system already."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

GM

Gianni M.

Marketing Manager

> "The software also has very professionalised and responsive vendor support services providers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330)

TA

Tarek A.

Customer Service Specialist

> "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309)

SC

Shane C.

Systems Administrator

> "As a company, we're happy to use ScreenConnect for our remote management solution."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

MSB

Mohamed Salah B.

Project Manager

> "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

VR

Verified Reviewer

IT Manager

> "they also allow us to have a custom domain and splash screen for a professional look"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

AC

Aiden C.

Software Support Team Lead

> "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242)

LM

Lucia M.

HR Manager

> "This product ensures secure connections and easy to use controls."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091)

WL

Warren L.

General Manager

> "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535)

CTAS

Cornelius Tian Andi S.

owner

> "overall I like this app because the speed, reliability and security"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

JL

Jacob L.

IT SUpport Engineer

> "Avoid Avoid Avoid represents a massive corporate risk"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475)

LC

Linsay C.

Owner

> "This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

SL

Shawn L.

IT Manager

> "Customer support takes long for feedback"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238)

AM

Austin M.

Admin

> "How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

HA

Henri A.

Sales manager

> "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth.""

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472)

Jimmy Dean H.

IT Manager

> "It's very easy & intuitive to use with a great interface & plenty of details per device."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530)

KA

Kyle A.

Operations Manager

> "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229)

AJ

Aditya J.

Developer

> "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412)

MSB

Mohamed Salah B.

Project Manager

> "Additionally, it lacks some advanced features that may be necessary for certain businesses."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

Raj S.

Software Developer

> "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them with the..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272)

DB

Dylan B.

IT Specialist

> "There are times when it's slow to connect to the website."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326)

JM

Justus M.

Freelancer

> "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a variety of..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Akshay S.

Game Developer

> "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954)

HW

Henry W.

Director

> "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools in..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834)

VR

Verified Reviewer

Practice Manager

> "There aren't any features of ConnectWise that we feel need to be improved at this time."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531)

DS

Dave S.

Technical

> "It's allows us access anywhere onto critical machines to run our operations."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4917603)

Nick D.

Systems Engineer

> "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems that..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439)

JM

Justus M.

Freelancer

> "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it easy for..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Abhishek G.

Intern

> "Sometimes service providers are used for malicious use.2."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423)

CS

Cassidy S.

Consulting Team Lead

> "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being transmitted..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233)

ND

Nick D.

System Engineer

> "Might be slow sometimes, depends on Internet speed"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3633742)

VS

Vikas S.

Manager

> "ConnectWise Control's screen sharing, chat, and file transfer features make it easy for team members or clients to collaborate in real time,..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4627163)

Jonathan N.

System Engineer

> "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373)

DG

David G.

Art Director

> "ScreenConnect is a great tool for managing our company's digital signage program."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5068309)

MM

Megan M.

IT Exec

> "The agents would all of a sudden lose connection with the server."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059)

SO

Shawn O.

IT Systems Specialist

> "This product made it much easier for our department to support teachers and administrators in a more timely manner. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

BG

Brian G.

Tech support

> "It's a bit pricey compared to other alternatives that we looked at."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648)

BB

Brittany B.

Office Manager

> "Easy to log on and allow access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6648673)

AB

Alexandra B.

Director of Offsite-Programs (Call Center)

> "We use the software to monitor multiple screens at once (10+) and there is a LOT of back and forth as you have to view each individual..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___2661436)

[View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Marco C.

Pre Litigation Legal Assistant

> "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077)

SK

Sim K.

Admin

> "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234)

Chit B.

web developer

> "i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339)

Aachal S.

Innovative Product Management Specialist

> "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

PB

Proera B.

IT Engineer

> "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The mobile app works but it’s not very comfortable to control a full desktop from a phone."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

VR

Verified Reviewer

IT Recruiter

> "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

Aneesh G.

Game Developer

> "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible...."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

Debbie M.

Owner Director

> "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518)

AbhB

Anas bin hasan B.

CEO

> "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

RS

Rasheed S.

System Support Administrator

> "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is great..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014)

Sunita P.

Experienced Cloud Engineer

> "The free version has annoying popups that disturb my work flow."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

JC

John C.

Graphic designer

> "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144)

AP

ANIENTO P.

Executive Operations

> "Sometimes the session recording does not store the detailed timestamps."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681)

BT

BILLEL T.

Support Engineer

> "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Also the interface looks a bit old and could be cleaner."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

VR

Verified Reviewer

Compliance Manager

> "It’s my go-to tool for remote troubleshooting because it connects almost instantly."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7138183)

Sunita P.

Experienced Cloud Engineer

> "Security team does not like it much because it bypasses firewall rules."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

VR

Verified Reviewer

Software Developer

> "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

VR

Verified Reviewer

OTP Interpteter

> "It's sometimes challenging to chat or use since it's two people using the same PC."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711)

Aneesh G.

Game Developer

> "The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing their ID..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

VR

Verified Reviewer

Administrator

> "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

VR

Verified Reviewer

DMV clerk

> "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of security breaches."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808)

Ahmed M.

lawyer

> "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "It’s lightweight and doesn’t slow down the system like some other remote tools I used before."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

VR

Verified Reviewer

Software Developer

> "The only minor issues that doesn't impact overall experience."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

Chit B.

web developer

> "it work in all devices like mac , windows , android."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339)

RD

Renico D.

Senior Payroll Consultant

> "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113)

AS

ALFREDO S.

LEAD

> "I like it because I can connect from any computer to another computer directly."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7123333)

SK

Sadhnaa K.

Software Development Engineer

> "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330)

Collins R.

Technical Architect

> "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104)

VR

Verified Reviewer

Administrator

> "They refused stating that when I asked the rep to cancle it had already been too late to cancle."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

Aachal S.

Innovative Product Management Specialist

> "For product manager who needs to see technical things on other machines, it is very useful and handy software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

FjaA

Firas jumaah ahmed A.

Laser printer maintenance expert

> "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the company's site, and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500)

AJ

Angel J.

Manager

> "Any desk is very good for remote support, remote access, computer control ."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662)

VR

Verified Reviewer

Software Developer

> "I sometimes felt the connection issue problems due to the firewalls."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

Sunita P.

Experienced Cloud Engineer

> "It is lightweight and does not need heavy installation on server."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

AB

Aaron B.

IT Admin

> "sometimes when a system is online but anydesk says it is offline and cant make connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Overall it’s been pretty solid for remote access and quick support tasks at work."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

HM

Henry M.

Sócio

> "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your computer's..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374)

Sunita P.

Experienced Cloud Engineer

> "I can transfer config files easily."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

RAS

Rachelle Anne S.

RCS

> "It is sometimes challenging to use it on mobile phones."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110)

VR

Verified Reviewer

Software Developer

> "Experience using it for remote support and presentation has been smooth."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

VR

Verified Reviewer

Administrator

> "They don't seam to care about their customers."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

Junaid E.

IT Manager

> "It allows smooth remote access on any type of internet connection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

Lena J B.

Program Coordinator

> "I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a certain..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

MHA

Minn Htet A.

System Engineer

> "The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6489258)

Beatrice K.

Financial Analyst

> "I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and need..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4956051)

VR

Verified Reviewer

IT Recruiter

> "Blazing-fast performance ensures smooth remote access even in high-resolution displays or low bandwidth environments."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

AC

Alvaro C.

Software Developer

> "The free license is not for commercial use and only allows you to access up to 3 devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741)

MR

Marek R.

Java Developer

> "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

DS

Dharani S.

Engineer Projects

> "High internet availability for accessDirect transfer of files not possibleConnectivity issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671)

VD

Virendra D.

Warehouse Executive

> "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762)

VR

Verified Reviewer

Administrator

> "They have terrible customer service."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

AbhB

Anas bin hasan B.

CEO

> "This software has widespread use around the world, due to its astonishing remote access and sharing facility."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

DC

Divaldo C.

CEO

> "I noticed a failure in remote access on Mac devices, I couldn't get control over the machine."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945490)

MR

Marek R.

Java Developer

> "A big change occurred when we realized that we could direct the screen to show exactly what we wanted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

VV

Vimal V.

Front end Developer

> "Some times Anydesk gets disconnected automatically also when client clicks on Accept it gets stuck."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4806664)

MMJ

Medina- Maldonado J.

Graphic designer

> "I love using it so much for computer control ,and I can always recommend it to my colleagues and friends."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400)

AC

Andres C.

Translator

> "In the same way, and perhaps due to external factors such as the network connection, the distance, things that are out of the control of the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3755619)

MMJ

Medina- Maldonado J.

Graphic designer

> "I like using it for computer control . "

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400)

Mohammad A.

arma

> "The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955864)

MMJ

Medina- Maldonado J.

Graphic designer

> "It makes remote support easier."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400)

RK

Robyn K.

Attorney

> "I hate that you can’t mirror your multiple desktops on two screens."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

VR

Verified Reviewer

Post sales

> "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or Linux..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617)

RK

Robyn K.

Attorney

> "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

DG

Dario G.

Customer Advisor

> "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275)

MR

Mahfujur R.

P.A to The Deputy Director General Programe

> "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the software to..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799)

SA

Sara A.

Engineer

> "Among the remote connection softwares Anydesk is the lightest, really easy to use for your peers, they just launch the executable, tell you..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129)

Lena J B.

Program Coordinator

> "It might disappoint you if the users have shaky internet connections."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

MR

Marek R.

Java Developer

> "The efficiency of our technical support process has increased considerably since we installed AnyDesk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

AG

Ashfaq G.

Business Development Manager

> "Sometimes real-time issues and delays in connecting with the host some time."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306)

Ankit P.

Designer

> "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop sessions which is..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654)

AA

Akinsanmi A.

Quality manager

> "File transfer was quite slow and it took ages to move files"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290)

FN

Florence N.

SCRUM MASTER

> "I use Anydesk a lot to connect to my coworkers and quickly collaborate on tasks within the project."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6335100)

VR

Verified Reviewer

Clinical app

> "Does not have as many features as some of its competitors, such as TeamViewer."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4988431)

URA

Umesh Raj A.

Manager

> "The software's cross-platform compatibility is also appreciated, as it supports various operating systems, enabling users to connect and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664)

IS

Ivy S.

Network Engineer

> "It isn't clear to normal users how it works right off the bat to secure a system with a password."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769)

Junaid E.

IT Manager

> "Interface is straightforward and file transfer works reliably."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

Gustavo P.

Infrastructure and Network Administrator

> "The small letters in the contract agreement states that if you cancel the service you need to do it 90 days befor the software expire, if you..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3709846)

[View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

## User interface

4.68 (1,895)

No images or videos  
provided by vendor

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

ScreenConnect

Top features

29/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/147830/ScreenConnect/#features)

AnyDesk

23/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/149595/AnyDesk/#features)

### Recognition

No recognitions have been awarded to ScreenConnect

AnyDesk is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

ScreenConnect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AnyDesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ScreenConnect

-   By ConnectWise
-   Located in United States
-   Founded in 1982

AnyDesk

-   By AnyDesk Software
-   Located in Germany
-   Founded in 2014

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/149595-219280/AnyDesk-vs-Iperius-Remote)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,526)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$30/month

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/147830-163332/ScreenConnect-vs-GoToMeeting)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

€22.9/month

Price

$199/year

4.5

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/149595-177094/AnyDesk-vs-Supremo-Remote-Desktop)