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ConnectWise ScreenConnect is designed for IT professionals.
Lifesize 4K Conference Room Systems and integrated Cloud-based application are for any company that relies upon internal and external communication and collaboration to do business.
ConnectWise is easy to use and has a very friendly web interface. Great long term cost effective solution.
Worst support you can find out there - email and chat only, no phone support.
The clean interface along with a full feature set makes ConnectWise Control a wonderful tool to use. I enjoy the ability to customize your most frequently used tools on the side bar as well.
Embarrassing, but I could not figure out how to close out of the other computer. I clearly did it the wrong way and had to fix my access.
The core functionality is great. For remote support sessions, it is very stable and reliable, which is critical.
It didn't seem to have any feature to prevent computers from sleeping, which would create problems for remote connections.
Great price, lots of features, good developments over time, simple and easy to use interface, lightweight desktop client, good OS support.
These computers are by no means "powerhouses", but I have noticed that there is a distracting amount of lag time when I remote in to those select computers.
LifeSize has been solid and reliable and provides excellent quality for our video conferences.
We need to disconnect and reconnect. There is no warning or pop up message shown and you have to wonder if you are disconnected.
It is a great product, not cheap at all (licenses + hardware) but it is a good investment for a fast growing business.
The onscreen menu's are somewhat awkward to use, I find them set in a strange order. We had trouble in one of our offices, due to a router setting - very cumbersome troubleshooting.
We can have multiple people from different locations join the conference with different methods. The flexibility is great and we usually have pretty stable communication.
We also seem to have had a few problems with participants not being able to hear the presentation, they are muted out for not apparent reason.
I really like the simplicity of the interface and the speed to reach another person. It's a great asset to the Lifesize interface for every employee to use this video conferencing software.
Having to renewal the license or your conferencing system is useless, the hardware is a little overpriced as well.
Karan P: Hi, my name is Karan. I am currently working as a cloud security consultant in a medium-sized cybersecurity consulting firm. I would like to give ConnectWise a rating of four out of five stars. So we use ConnectWise software majorly for remote troubleshooting so that we can get access to endpoints remotely and try to access it to perform any kind of troubleshooting there might be in case of infrastructure technology wise. We also integrate ConnectWise with many different platforms to manage remotely some endpoints. The most I like about ConnectWise is that it highly integrates with different platforms across cloud, Azure Cloud is what I'm focused on, let's say, but what I can do is use it with Intune, which is a mobility device management tool, and integrate that and basically remotely manage those devices, get access to different machines and solve user problems. The one thing which I like least and would probably like to change for ConnectWise Control is the pricing perspective. It could be like a burden to some companies to get this tool across and purchase the licenses for all users. Another thing, which I feel is the ace of deployment it, I think that could be an improvement definitely to make it easy for the IT staff to deploy it across their enterprise so that they can better manage user devices over remote connection.
Prioritize real-user-identified key features according to your needs to find your best fit.
ConnectWise ScreenConnect
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