# Compare ScreenConnect vs Splashtop 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ScreenConnect and Splashtop based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147830-162972/ScreenConnect-vs-Splashtop-Business-Access

---

# ScreenConnect vs Splashtop Features and Cost Comparison

Last updated July 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ScreenConnectSplashtop2/4 selected

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

[## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [1,898 reviews](#user-reviews)

Positive

1,818

Neutral

62

Negative

18

[## Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [734 reviews](#user-reviews)

Positive

701

Neutral

21

Negative

12

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## Summary

* * *

Key features rated by users

Features selected based on 5,938 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Single Sign On

NA

Remote Access/Control

4.7

SSL Security

4.0

Unattended Access

4.4

Multi-Channel Communication

4.5

72%Fit

Missing features

Feature ratings

Single Sign On

5.0

Remote Access/Control

4.8

SSL Security

4.3

Unattended Access

4.5

Multi-Channel Communication

NA

User satisfaction

User satisfaction

4.7

User reviews[1,898](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

User satisfaction

4.7

User reviews[734](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.7

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$6Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

Best for

Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers.

## User reviews

Pros & cons

Shyam Kishor P.

Team Leader

> "Moving files or managing system documents during support sessions is fast, which saves our IT support team a massive amount of time on a..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178333)

Shyam Kishor P.

Team Leader

> "The administrative backend can also feel a bit complex and cluttered when you are trying to configure advanced security permissions or..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178333)

NO

Nelson O.

IT Systems Admin

> "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

TW

Todd W.

IT Manager

> "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

IA

Ima A.

With friends. Business

> "A reliable professional solution for remote access and technical support, combining strong performance and high security."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178256)

AF

Allen F.

Director of Information Technology Solutions

> "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

NT

Nathan T.

IT Technician

> "The ability to view all screens, deploy scripts, and transfer files is always a bonus."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

TW

Todd W.

IT Manager

> "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines)...."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

LK

Lorenzo K.

Security Project Engineer

> "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

UZ

Uriel Z.

Sr Systems Engineer

> "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574)

NO

Nelson O.

IT Systems Admin

> "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

TW

Todd W.

IT Manager

> "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NO

Nelson O.

IT Systems Admin

> "Some menus still feel confusing, but the software runs fast and works well in practice."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

LK

Lorenzo K.

Security Project Engineer

> "Features are sometimes changed without too much notice, leading to confusion from technical resources."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

Shyam Kishor P.

Team Leader

> "It makes jumping into a user session completely seamless, and the ease of use is unmatched."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178333)

NT

Nathan T.

IT Technician

> "Sometimes it can be a bit hard for older users to find and run downloads."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

AP

Andrew P.

Noc Engineer

> "Fast and easy to help people not under our RMM, and a great secondary back up if our primary RMM goes down."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7154251)

MC

Mitch C.

Escalation Tech Lead

> "Sometimes the Agent Doesnt install properly and we have to contact support."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568)

AP

Andrew P.

Noc Engineer

> "I can get a users connect with a quick email."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7154251)

SC

Shane C.

Systems Administrator

> "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

MS

Michael S.

Cyber Manager

> "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889)

AF

Allen F.

Director of Information Technology Solutions

> "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

VR

Verified Reviewer

IT Manager

> "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can host..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

MI

Matt I.

VP of IT

> "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412)

VR

Verified Reviewer

Senior Technician

> "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so also..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391)

IS

Ivy S.

Network Engineer

> "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

MK

Mark K.

Filed Engineer

> "Gives us total control of the machine and is super easy for the customer to give us the access to their machine."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262)

AJ

Andrew J.

NOC Lead

> "The interface can be a bit messy."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

IB

Ian B.

NOC Manager

> "It has been very helpful to use the remote screenconnect tool to use to connect to users machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981)

CTAS

Cornelius Tian Andi S.

owner

> "mobile access not as smooth as desktop"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

MP

Mattia P.

IT Operations Manager

> "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to implement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095)

LC

Linsay C.

Owner

> "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

EM

Eduardo M.

Systems and Technology Lead

> "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051)

CS

Corey S.

IT Support Manager

> "Sometimes a screen sharing session can be a little laggy when connecting with Macs."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

VR

Verified Reviewer

Executive

> "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

AM

Austin M.

Admin

> "Sometimes the connections can drop or the deployment wont work for what ever reason."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

NT

Nathan T.

IT Technician

> "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

Bongani B.

IT TECHNICIAN

> "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830)

IS

Ivy S.

Network Engineer

> "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show us..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

SO

Shawn O.

IT Systems Specialist

> "Not enough options for sorting the devices. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

NT

Nathan T.

IT Technician

> "Installing access on machines is as easy as clicking a button."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

LC

Linsay C.

Owner

> "Also it's hard to see if another user is logged in to the system already."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

AF

Allen F.

Director of Information Technology Solutions

> "It was easy to use and provided the basics of what was needed to support our machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

SG

Shaun G.

Manager, Managed IT

> "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928)

CB

Connor B.

Client Services Manager

> "Setting up my screen display for the non-profit I work for was a breeze."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418)

TA

Tarek A.

Customer Service Specialist

> "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309)

GM

Gianni M.

Marketing Manager

> "The software also has very professionalised and responsive vendor support services providers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330)

MSB

Mohamed Salah B.

Project Manager

> "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

SC

Shane C.

Systems Administrator

> "As a company, we're happy to use ScreenConnect for our remote management solution."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

AC

Aiden C.

Software Support Team Lead

> "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242)

VR

Verified Reviewer

Executive

> "ConnectWise ScreenConnect is highly reliable for us."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

JL

Jacob L.

IT SUpport Engineer

> "Avoid Avoid Avoid represents a massive corporate risk"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475)

VR

Verified Reviewer

IT Manager

> "they also allow us to have a custom domain and splash screen for a professional look"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

SL

Shawn L.

IT Manager

> "Customer support takes long for feedback"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238)

LM

Lucia M.

HR Manager

> "This product ensures secure connections and easy to use controls."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091)

HA

Henri A.

Sales manager

> "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth.""

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472)

CTAS

Cornelius Tian Andi S.

owner

> "overall I like this app because the speed, reliability and security"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

KA

Kyle A.

Operations Manager

> "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229)

LC

Linsay C.

Owner

> "This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

MSB

Mohamed Salah B.

Project Manager

> "Additionally, it lacks some advanced features that may be necessary for certain businesses."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

Jimmy Dean H.

IT Manager

> "It's very easy & intuitive to use with a great interface & plenty of details per device."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530)

DB

Dylan B.

IT Specialist

> "There are times when it's slow to connect to the website."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326)

AJ

Aditya J.

Developer

> "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412)

Akshay S.

Game Developer

> "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954)

Raj S.

Software Developer

> "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them with..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272)

VR

Verified Reviewer

Practice Manager

> "There aren't any features of ConnectWise that we feel need to be improved at this time."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531)

JM

Justus M.

Freelancer

> "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a variety..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Nick D.

Systems Engineer

> "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems that..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439)

HW

Henry W.

Director

> "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools in..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834)

Abhishek G.

Intern

> "Sometimes service providers are used for malicious use.2."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423)

DS

Dave S.

Technical

> "It's allows us access anywhere onto critical machines to run our operations."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4917603)

ND

Nick D.

System Engineer

> "Might be slow sometimes, depends on Internet speed"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3633742)

JM

Justus M.

Freelancer

> "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it easy..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Jonathan N.

System Engineer

> "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373)

CS

Cassidy S.

Consulting Team Lead

> "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being transmitted..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233)

MM

Megan M.

IT Exec

> "The agents would all of a sudden lose connection with the server."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059)

VS

Vikas S.

Manager

> "ConnectWise Control's screen sharing, chat, and file transfer features make it easy for team members or clients to collaborate in real..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4627163)

BG

Brian G.

Tech support

> "It's a bit pricey compared to other alternatives that we looked at."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648)

DG

David G.

Art Director

> "ScreenConnect is a great tool for managing our company's digital signage program."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5068309)

WL

Warren L.

General Manager

> "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535)

[View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

LK

Lorenzo K.

Security Project Engineer

> "Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6860287)

CL

Chris L.

Founder

> "On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7136178)

DL

Dave L.

Chief Engineer

> "We use Splashtop for access to our building controls system and we can access it from anywhere in the world."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465)

MM

Mith M.

IT Team Lead

> "One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6844206)

AW

Andrew W.

Support Specialist

> "Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390)

WT

Wasek T.

IT Support Supervisor

> "Sometimes there maybe connection issues, and may take a few attempts to remote into users machine."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296)

DL

Dave L.

Chief Engineer

> "You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465)

BM

Bruce M.

IT support

> "sometimes getting customer set up is not easy to explain they dont unserstand simple instructions on how to start it once downloaded"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6874016)

BS

Brian S.

End User Services Technician

> "From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951)

JA

Julian A.

IT Specialist

> "I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766256)

James L.

Product Manager

> "The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129)

DB

Daniel B.

Director - Technical Support and Implementation

> "A major source of frustration when you are under pressure to resolve issues remotely."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771)

AW

Andrew W.

Support Specialist

> "The ability to swap between admin controls when things get serious and ease of management are the most valuable tools."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390)

VR

Verified Reviewer

Senior Technician

> "The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761)

TW

Timothy W.

IT Consultant

> "Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has things..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6850928)

Stefan M.

CEO

> "Biggest disadvantage: Api access is only available for the enterprise plan"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735)

VC

Vanessa C.

Sales Manager

> "I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113954)

VR

Verified Reviewer

Sys Admin

> "The SplashTop agent is running but you cannot connect."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6866582)

SH

Sandra H.

Owner

> "I like the clean and easy look of Splashtop as well as the responsiveness of the site."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183)

JG

James G.

IT Support Engineer

> "Sometimes can be troubling to use in poor network environments. But this is a rare case, and understandable why."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6802010)

MS

Michelle S.

Office manager

> "Having access to my desktop at any time from any location makes working away from the office the best part of this application."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6494857)

DB

Daniel B.

Director - Technical Support and Implementation

> "In the last month it has become nearly unusable by a many of us. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771)

Stefan M.

CEO

> "Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735)

PD

Peter D.

CTO

> "Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws unavailability..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6240769)

James L.

Product Manager

> "Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129)

TW

Tim W.

IT

> "not as good as ninja, slower and ui is not as sleek"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6705432)

JW

Julianne W.

Manager

> "I have had no issues at all since joining Splashtop and it out performs my previous service incredibly."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

VR

Verified Reviewer

Owner/Operator

> "During the COVID shutdown, I needed a way to continue working my business since I could no longer travel and work onsite the way I had..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941178)

MB

Mark B.

Senior Pastor

> "Splashtop allows complete remote control of a computer or server. When you have many computers that are fixed in place in a building,..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940632)

IR

Ilona R.

Billing Dept

> "I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942025)

RK

Rebecca K.

IT Administrator

> "Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940151)

KT

Kyle T.

Manager

> "It is a little pricey for smaller businesses and the startup feature is a little laggy at times."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6006614)

JW

Julianne W.

Manager

> "No drops in service and stays connected very well."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

TB

Tonia B.

Director of Information Technology

> "sometime I need to over ride the user and they just reject the remote session when I try to connect."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6049911)

MW

Michael W.

Senior Desktop Support Technician

> "I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6623261)

AL

Alexandria L.

Dentist

> "Sometimes, if I am working remotely and have a poor signal, it doesn't work."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098)

WT

Wasek T.

IT Support Supervisor

> "Splashtop is key to my work, it is the main remote control software I use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296)

PC

Paul C.

Director

> "The response time is a little slower than actual time on the remote access"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941747)

KC

Kaila C.

Property Administrator

> "Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7017364)

JP

Jim P.

IT Director

> "The user interface works well but doesn't look very modern or pretty."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4962452)

CD

Chris D.

Architect

> "Splashtop provides a way to store large amounts of data remotely, while being portable with a mobile device (laptop, tablet, or phone)"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941222)

EN

Emilio N.

IT Director

> "Sometimes the connection can get a little bit slower."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6027469)

PR

Peter R.

IT Team Lead

> "It is easy deploy cross platform both the SOS (One off) technology and streamer ( Unattended)."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6861142)

HM

Horacio M.

Owner

> "Additionally, I find that the support provided for customer concerns is often slow and inadequate."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941484)

HB

Holley B.

Owner, Designer

> "It has everything I need, the ability to login remotely to all of my computers plus the added bonus of always working flawlessly at a..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940174)

PS

Phyllis S.

Admin Asst

> "I recently experienced difficulty connecting with Splashtop using a laptop computer. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940385)

KS

Kyle S.

AV Technician

> "Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6631384)

JW

Jennifer W.

Accounts Receivable Specialist

> "The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4073475)

DH

Derek H.

IT Project Manager

> "Splashtop SOS is the perfect solution for big and small companies for a support solution."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6527549)

AL

Alexandria L.

Dentist

> "That is more of an issue on my end and not due to Splashtop."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098)

Marlyn G.

Marketing Operations Manager

> "Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4998043)

MB

Martin B.

IT Manager

> "The only think that is not that good, is that you need a user with admin permission in order to connect to a PC (you can't do it with a..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4856469)

VR

Verified Reviewer

Office Administrator

> "It has simplifyed my busy everyday life on the go."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7068776)

JL

James L.

Chief Technical Officer

> "The cost of what this product actually does is highly inflated."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6103114)

JI

Justine I.

IT Support Technician

> "Splashtop is very promising, connections are seamless and is very reliable all around as a remote management app."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6825432)

JG

Joseph G.

Accounting Manager

> "The split screen doesn't work to great. If I'm on my laptop and want to use the left side of my screen for one application and the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3604257)

BJ

Bryce J.

Material and Logistics Coordinator

> "Whenever I am having any technical issue with my workspace, our IT department can seamlessly hop onto my computer and fix the issue..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___5039302)

SS

Steve S.

Retired Trader

> "They removing the access to Ipad viewing without paying an arm and a leg for it. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830333)

MH

Mary H.

Bookkeeper

> "The price is a great value for each of my clients. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210)

SH

Shawn H.

IT Manager

> "They get distracted by the clickable URL's instead of knowing that the app has already downloaded."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477)

MM

MaryAnn M.

Office Manager

> "I switched from a different remote log in company and this is better for our needs."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6510184)

CS

Clifton S.

President

> "It can be challenging for the non-savvy computer user to download and install the SOS app."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830526)

David M.

IT Technician

> "Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6216467)

MF

Mike F.

Owner

> "Linux support is still not at the capacity of some competitors."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830249)

KL

Ken L.

Volunteer

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277)

SH

Shawn H.

IT Manager

> "Getting non-computer users connected is a little difficult. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477)

SH

Sandra H.

Owner

> "It is a very easy app to use and understand."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183)

VR

Verified Reviewer

Data & Finance Mgr

> "There is an extra authentication step that I found confusing."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3718330)

Rodrigo M.

Ceo

> "Outstanding support and an exceptional customer experience"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7086405)

KK

Kenneth K.

Owner

> "stabiliy is starting to be an issue for us"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#SoftwareAdvice___4075849)

JA

Jose A.

IT

> "I like how there is not a lot of updates and always works when trying to remote in."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766252)

HD

Heather D.

BDC Manager

> "There was never a walkthrough of the application itself. Although it is easy to use, there are features that were asked about that I..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3131554)

MH

Mary H.

Bookkeeper

> "It is very easy to use and not much set up."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210)

MH

Mehdi H.

security advisor

> "when using recordre fonction, access becomes a bit long"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3075475)

KL

Ken L.

Volunteer

> "It is very simple to use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277)

SS

Stephanus S.

Quality Control Specialist

> "It doesn't let me use a USB device (like a microphone) on my local PC and have my remote PC recognize it"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2471628)

JW

Julianne W.

Manager

> "Great, it has never dropped me and it's simple to understand and easy to use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

PC

Pam C.

Teacher

> "Sometimes it can run a little slow and lose connection. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3348489)

VR

Verified Reviewer

Senior Technician

> "Setup was a breeze, and the connection is smooth, even on slower networks."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761)

RP

Ryan P.

Senior Systems Engineer

> "Only downside is if you connect from one machine to a remote pc and leave it connected you can’t connect to a 2nd machine. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2642966)

[View Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

## User interface

4.68 (1,898)

4.73 (734)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

ScreenConnect

29/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/147830/ScreenConnect/#features)

Splashtop

Top features

30/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/162972/Splashtop-Business-Access/#features)

### Recognition

ScreenConnect is recognized as a top-rated tool in 4 Capterra Shortlist reports

Splashtop is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

ScreenConnect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Splashtop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ScreenConnect

-   By ConnectWise
-   Located in United States
-   Founded in 1982

Splashtop

-   By Splashtop
-   Located in United States
-   Founded in 2006

## Popular Comparisons

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[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

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[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

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[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

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Ease of Use

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[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

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Features

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4.6

Ease of Use

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[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

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4.7

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/162972-173304/Splashtop-Business-Access-vs-RemotePC)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$30/month

Price

$199/year

4.5

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147830-177094/ScreenConnect-vs-Supremo-Remote-Desktop)

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

vs

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

$6/month

Price

$35/month

4.7

Features

4.8

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/162972-193062/Splashtop-Business-Access-vs-GoToMyPC)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,530)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$30/month

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/147830-163332/ScreenConnect-vs-GoToMeeting)

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$6/month

Price

$67/month

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-162972/Pulseway-vs-Splashtop-Business-Access)