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ConnectWise ScreenConnect is designed for IT professionals.
From government institutions and critical infrastructure providers with the highest security demands, to the organizations with the most advanced communication protection needed.
ConnectWise is easy to use and has a very friendly web interface. Great long term cost effective solution.
Worst support you can find out there - email and chat only, no phone support.
The clean interface along with a full feature set makes ConnectWise Control a wonderful tool to use. I enjoy the ability to customize your most frequently used tools on the side bar as well.
Embarrassing, but I could not figure out how to close out of the other computer. I clearly did it the wrong way and had to fix my access.
The core functionality is great. For remote support sessions, it is very stable and reliable, which is critical.
It didn't seem to have any feature to prevent computers from sleeping, which would create problems for remote connections.
Great price, lots of features, good developments over time, simple and easy to use interface, lightweight desktop client, good OS support.
These computers are by no means "powerhouses", but I have noticed that there is a distracting amount of lag time when I remote in to those select computers.
For me, it remains the best secure messenger of all with a good price/performance ratio. Really top encrypted messenger.
Unsure of making bots to prevent sharing suspicious links or prohibiting calls to unknown users.
As secure communication tool can get, it far exceeds expectations. Fantastic product with a great UI.
Problem of echoing sometime. Include a feature for message is delivered and received check.
Everything is quite easy and superb with this amazing application by making video conferences to overseas clients and sharing the ideas on every business promotion.
A bit costly as compared to the work requirement.
The functionality is very good for a free private encrypted messenger and so I find it very good as a price/performance ratio because many don't want to pay and so some come to these messengers.
You have a limited choice of ring tones to choose from.
Karan P: Hi, my name is Karan. I am currently working as a cloud security consultant in a medium-sized cybersecurity consulting firm. I would like to give ConnectWise a rating of four out of five stars. So we use ConnectWise software majorly for remote troubleshooting so that we can get access to endpoints remotely and try to access it to perform any kind of troubleshooting there might be in case of infrastructure technology wise. We also integrate ConnectWise with many different platforms to manage remotely some endpoints. The most I like about ConnectWise is that it highly integrates with different platforms across cloud, Azure Cloud is what I'm focused on, let's say, but what I can do is use it with Intune, which is a mobility device management tool, and integrate that and basically remotely manage those devices, get access to different machines and solve user problems. The one thing which I like least and would probably like to change for ConnectWise Control is the pricing perspective. It could be like a burden to some companies to get this tool across and purchase the licenses for all users. Another thing, which I feel is the ace of deployment it, I think that could be an improvement definitely to make it easy for the IT staff to deploy it across their enterprise so that they can better manage user devices over remote connection.
Prioritize real-user-identified key features according to your needs to find your best fit.
ConnectWise ScreenConnect
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