# Compare ScreenConnect vs RemotePC 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RemotePC and ScreenConnect based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147830-173304/ScreenConnect-vs-RemotePC

---

# RemotePC vs ScreenConnect Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RemotePCScreenConnect2/4 selected

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

[## RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting Price

$29.50/year

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [583 reviews](#user-reviews)

Positive

546

Neutral

19

Negative

18

[## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [1,895 reviews](#user-reviews)

Positive

1,815

Neutral

62

Negative

18

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,606 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

4.6

Screen Sharing

4.7

File Transfer

4.6

Mobile Access

4.6

80%Fit

Feature ratings

Remote Access/Control

4.7

Access Controls/Permissions

4.4

Screen Sharing

4.6

File Transfer

4.4

Mobile Access

4.2

User satisfaction

User satisfaction

4.7

User reviews[583](https://www.capterra.com/p/173304/RemotePC/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.6

User satisfaction

4.7

User reviews[1,895](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

$29.50Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Consumers, SMBs, Enterprises

Best for

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

## User reviews

Pros & cons

JW

Jacob W.

Self

> "Am able to easily and simply connect a linux pc to a windows pc, remoting in and affecting maintenance from my home server..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6334029)

AS

Andrew S.

Systems Administrator

> "Windows RDP connector option is a paid add-on and the info (and pricing) is buried in the fine print."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6358917)

HW

Hugh W.

systems support analyst

> "When all is going well, users (including myself) can access our office PC along with files on our internal server that we..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6304731)

HW

Hugh W.

systems support analyst

> "The App can be fickle sometimes in that we may have to reload the 'firmware' occasionally on the laptop."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6304731)

SM

Scott M.

IT Lead

> "RemotePC has been a valuable tool for both IT management and for end users to be able to work on church systems remotely."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6719242)

SS

Sagar S.

Consultant Physician

> "Sometimes the text in the websites gets blurry while scrolling. But that happens very rarely."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6649413)

JG

Joe G.

Director of Engineering

> "So far, RemotePC has proven to be the only software that gives me the confidence that I can connect to my PCs at home when I..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6599425)

PE

Paul E.

President

> "It doesn't work with iphone to server 2008 r2 connection"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6291910)

IG

Ireshyn G.

Senior Scientist

> "Definitely a must have for people who need to remote access PCs."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7019768)

SG

Steven G.

Manager

> "The only minor thing that bothers me, while using RemotePC, is when trying to flip between windows on my laptop, I wind up..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6077593)

DH

David H.

Project Manager

> "The price is cheap enough if you just need a basic quick connection to an unattended computer."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545)

AG

Alessandro G.

CEO

> "not a huge fan of needing to create a login but it does make it essier"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6426967)

AP

Albert P.

Administrator

> "The pricing is competitive, and the seamless upgrade process gives me confidence that the service can scale with my needs"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6683360)

JD

JOSH D.

partner

> "we use two screens a little difficult to read"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6644639)

RG

Rajesh G.

Accountant

> "Its great software with all required features and first year cost is very low as compared to others, no commitment, and any..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6383311)

BL

Brian L.

Dentist

> "It's a little slow when running remotely."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6275309)

MFS

Muhammad Faaleh S.

Senior Executive

> "With its cross-platform compatibility, strong security measures, and user-friendly features, it empowers users to stay..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4838072)

PE

Paul E.

President

> "Frustrating I can't get it to work and support has not been able to fix the problem"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6291910)

Mitch R.

Owner

> "Also this is the only app that offers a $2 charge for UNLIMITED ONLINE BACKUP and that really sealed the deal for me !!!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6665585)

VR

Verified Reviewer

Solution architect

> "It is just laggy sometimes when it takes more time to use"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6455634)

AP

Albert P.

Administrator

> "The reliable, high-quality connection ensures smooth, uninterrupted remote sessions. "

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6683360)

MFS

Muhammad Faaleh S.

Senior Executive

> "During peak hours or in areas where poor ad unstable internet connectivity, I sometimes experience lags, delays, or even..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4838072)

PS

Patty S.

Bookkeeper

> "RemotePC has helped my business run smoother because it allows for my employees to log on anywhere at anytime with out the..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4749115)

RK

Ryan K.

Drafter & Designer

> "Its also hard when connecting one laptop screen to 3 desktop screens, you have to keep switching between pages."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4796880)

TT

Terry T.

Contractor

> "Love the ability to drag and drop files from one PC to another."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6448275)

NA

Nyibori A.

operator

> "The only aspect of RemotePC that I find less favorable is the small and somewhat challenging to see remote computer screen."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4998251)

DH

David H.

Project Manager

> "It may be a inexpensive software for remote access, but there is better."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545)

KA

Krystal A.

Finance

> "Sometimes, there are minor glitches when connecting which can at times be assumed to be a connection error, but there is no..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4990065)

JL

Jonathan L.

Network Engineer

> "I have set this up for a few customers who needed a cheap but good option to remote into their work computer."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6636450)

CW

Chloe W.

Owner/Bookkeeper

> "When trying to connect to multiple screens, the screens other than the main screen are very laggy and slow."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5008173)

CM

Cristian M.

IT Manager

> "It makes remote configuration of computers and software easy thus saving resources."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6625627)

YT

Yuriy T.

Supervisor

> "Maybe user interface in not most intuitive, take few seconds for new user to figure how to add computer to the fleet."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6163269)

MM

Marco M.

IT Manager

> "We save resources thanks to RemotePC making remote access and control easy."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6262390)

RL

Rob L.

IT Services

> "The email replies are a lot of time very minimal and sometimes we dont even get a response back for days or at all, we ask..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3962532)

WE

Wesley E.

Desenvolvedor

> "With PC Remote I can help my clients with the applications made by us, accessing their machines and solving the problem."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4881322)

MS

Meghan S.

CPA

> "I tried out the free trial but did not need that large of a plan to start off our small firm with. When I went to purchase the..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3793167)

BS

Bruce S.

Owner

> "Now I can use my iPad to connect to my production machine to complete what’s necessary while on a cruise in the Caribbean..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5015938)

RS

Randy S.

Systems Administrator

> "The support people don't apparently take notes, and so each time you speak to someone, you get to explain everything all over..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#SoftwareAdvice___4989627)

TL

Todd L.

Founder

> "The ease of configuration including full access to control remote PC's is the highlight for me."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6374197)

HT

Harry T.

Director

> "It is simply too complicated to send a 3rd party a link to help fix things."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5085368)

EM

EVERLYNE M.

Accountant

> "The remote access is reliable, secure, and user-friendly, making it easy to manage tasks efficiently from anywhere."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6671914)

GK

Gary K.

Sole Practitioner

> "The icons are smaller than hoped and at the age of 70 that can be an issue"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4787356)

JW

Jacob W.

Self

> "Absolutely streamlines and simplifies remote pc access."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6334029)

MS

Mary S.

Retired

> "The Mac mouse doesn't work well with the Lite connection."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4962087)

MN

Mervyn N.

Solution Architect

> "I've been able to access my work computer from anywhere, which has been a huge time-saver."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6547669)

RL

Rob L.

IT Services

> "We have only an hour a day where we can get proper support via phone and even then, we usually end up getting forwarded and..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3962532)

HS

Heather S.

Bookkeeping

> "Our accountant is able to access our account and help us at anytime."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6664171)

TH

Trevor H.

IT MANAGER

> "I don't like the fact that you allowed use remote desktop and then notified about a $20 fee."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5012842)

KB

Kyle B.

Software Engineer

> "I remotely access my MAC computer from a laptop sometimes, makes working from anywhere possible because my MAC is my main..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5017496)

DW

David W.

IT Manager

> "I run this software on linux, windows and mac systems but one tiny thing I haven't managed to do yet is complete the..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3507117)

GT

Greg T.

Business Manager

> "Have had no issues, works just as advertised, saves me from having to make commutes in snow storms!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6693945)

SR

Scott R.

Tax Manager

> "It messes up the font on my host computer."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4881283)

AS

Andrew S.

Systems Administrator

> "I've deployed RemotePC for several of my clients in the past 4 years and it really works well, and nearly trouble-free!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6358917)

HC

Hugo C.

CEO

> "Inability to view videos remotely."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6065914)

GT

Greg T.

Business Manager

> "Gets me in quickly, didn't have to have a complicated pin to make it work, and quick and easy installation!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6693945)

Martin M.

IT Technician

> "pricing is per the number of computers which can sometimes be frustrating"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6161678)

AE

ANDRES E.

Director

> "Had some initial confusion that was professionally addressed by the tec support, so far so good (moving this company from team..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6626023)

JY

James Y.

Minister

> "We have 2 issues that we will contact support on: 1) Printer at remote site setup; 2) Quickbooks locks up."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4472816)

JG

Joe G.

Director of Engineering

> "RemotePC is both reliable from anywhere the internet is available and very cost effective."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6599425)

JG

Josh G.

owner

> "very slow remote session even with fast internet"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4776146)

IG

Ireshyn G.

Senior Scientist

> "It is fast and cheap."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7019768)

AR

Ariel R.

Owner

> "I couldn't figure out why i couldn't connect to it even though it was logged in."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5049903)

TL

Trenton L.

Partner

> "Especially love the "performance" mode, we've had issues with other producst having too much lag, but Remote PC has made it..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5059521)

GF

Gabriel F.

Programer

> "Even in performance mode, the latency is not great."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4813305)

MN

Mervyn N.

Solution Architect

> "I've been able to set up my remote connections in just a few minutes."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6547669)

CS

Caitlan S.

Opernational Manager

> "Take a minute to load up and the aspect ratio is goofy."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4789257)

DJ

Dharmesh J.

CTO

> "Easy installation and access to remote PC without needing lot of support."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6341390)

Alessio T.

Digital Marketing Specialist

> "I can't manage consumer groups."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4967381)

CR

Christopher R.

Community Travel Specialist

> "RemotePC was easy to set up and easy to manage remote pc's even with reboots."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6352884)

RK

Ryan K.

Drafter & Designer

> "Hard to see the files and icons."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4796880)

MS

Mirko S.

Social Media Marketer

> "With RemotePC, remote access is not only quick and easy but also secure"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6282370)

BB

Bernard B.

Executive Director

> "However, deploying and getting the outside freelancers onboard was complicated and took some time figure out functions, access..."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4244504)

RO

Raad O.

Marketing Specialist

> "RemotePC enables efficient assistance requests, even involving specialists and consultants from other countries."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4737831)

SP

Sony P.

Designer

> "Allways typing digits before connecting to user is little bit time consuming need an option to connect with single password."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4257953)

CE

Cruiz E.

COO

> "I can trust that I will be able to access my remote computer when I need it!"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6345270)

RH

Ron H.

Owner

> "Printer access and file transfer was a little complicated; especially in the application versus website access."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4543807)

VR

Verified Reviewer

Solution architect

> "Very useful for remote access and remote support"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6455634)

AC

Allan C.

Project Manager

> "Others can access my pc from anywhere, providing a security risk to my stored info the my computer"

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4506938)

MN

Michael N.

Director

> "Remote PC allows me to work in the office from home, away and when abroad."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4897219)

DS

Douglas S.

Sr. Software Engineer

> "I find the screen markup tool very limited and does not work on certain screens in Windows 11."

[See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4313321)

[View Reviews](https://www.capterra.com/p/173304/RemotePC/reviews/)

NO

Nelson O.

IT Systems Admin

> "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

TW

Todd W.

IT Manager

> "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is,..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NT

Nathan T.

IT Technician

> "The ability to view all screens, deploy scripts, and transfer files is always a bonus."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

TW

Todd W.

IT Manager

> "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

LK

Lorenzo K.

Security Project Engineer

> "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

TW

Todd W.

IT Manager

> "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NO

Nelson O.

IT Systems Admin

> "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

AF

Allen F.

Director of Information Technology Solutions

> "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

NO

Nelson O.

IT Systems Admin

> "Some menus still feel confusing, but the software runs fast and works well in practice."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

MI

Matt I.

VP of IT

> "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412)

MK

Mark K.

Filed Engineer

> "Gives us total control of the machine and is super easy for the customer to give us the access to their machine."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262)

UZ

Uriel Z.

Sr Systems Engineer

> "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574)

VR

Verified Reviewer

Executive

> "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

LK

Lorenzo K.

Security Project Engineer

> "Features are sometimes changed without too much notice, leading to confusion from technical resources."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

MS

Michael S.

Cyber Manager

> "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889)

NT

Nathan T.

IT Technician

> "Sometimes it can be a bit hard for older users to find and run downloads."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

VR

Verified Reviewer

IT Manager

> "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

MC

Mitch C.

Escalation Tech Lead

> "Sometimes the Agent Doesnt install properly and we have to contact support."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568)

CB

Connor B.

Client Services Manager

> "Setting up my screen display for the non-profit I work for was a breeze."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418)

SC

Shane C.

Systems Administrator

> "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

VR

Verified Reviewer

Senior Technician

> "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391)

CS

Corey S.

IT Support Manager

> "Sometimes a screen sharing session can be a little laggy when connecting with Macs."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

VR

Verified Reviewer

Executive

> "ConnectWise ScreenConnect is highly reliable for us."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

AJ

Andrew J.

NOC Lead

> "The interface can be a bit messy."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

IB

Ian B.

NOC Manager

> "It has been very helpful to use the remote screenconnect tool to use to connect to users machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981)

AF

Allen F.

Director of Information Technology Solutions

> "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

MP

Mattia P.

IT Operations Manager

> "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095)

CTAS

Cornelius Tian Andi S.

owner

> "mobile access not as smooth as desktop"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

EM

Eduardo M.

Systems and Technology Lead

> "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051)

AM

Austin M.

Admin

> "Sometimes the connections can drop or the deployment wont work for what ever reason."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

NT

Nathan T.

IT Technician

> "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

SG

Shaun G.

Manager, Managed IT

> "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928)

IS

Ivy S.

Network Engineer

> "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

IS

Ivy S.

Network Engineer

> "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

CS

Corey S.

IT Support Manager

> "We compared it against another well known screen sharing tool and this was way less expensive for the same features."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

LC

Linsay C.

Owner

> "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

NT

Nathan T.

IT Technician

> "Installing access on machines is as easy as clicking a button."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

Bongani B.

IT TECHNICIAN

> "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830)

AH

Aaron H.

IT Specialist

> "Great resource for remote access to users systems as well as backstage to make changes and adjust settings without the user being able to..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749319)

SO

Shawn O.

IT Systems Specialist

> "Not enough options for sorting the devices. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

CTAS

Cornelius Tian Andi S.

owner

> "overall I like this app because the speed, reliability and security"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

LC

Linsay C.

Owner

> "Also it's hard to see if another user is logged in to the system already."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

AF

Allen F.

Director of Information Technology Solutions

> "It was easy to use and provided the basics of what was needed to support our machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

DB

Dylan B.

IT Specialist

> "There are times when it's slow to connect to the website."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326)

Jimmy Dean H.

IT Manager

> "It's very easy & intuitive to use with a great interface & plenty of details per device."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530)

TA

Tarek A.

Customer Service Specialist

> "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309)

CS

Corey S.

IT Support Manager

> "I have used ScreenConnect for many years and I like how easy it is to roll it out to our fleet and to jump in and out of a support session."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

Nick D.

Systems Engineer

> "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems that..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439)

CG

Clayton G.

IT Manager

> "I love the responsiveness and options we get when using ScreenConnect. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6290461)

MSB

Mohamed Salah B.

Project Manager

> "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

GM

Gianni M.

Marketing Manager

> "The software also has very professionalised and responsive vendor support services providers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330)

AC

Aiden C.

Software Support Team Lead

> "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242)

SC

Shane C.

Systems Administrator

> "As a company, we're happy to use ScreenConnect for our remote management solution."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

WL

Warren L.

General Manager

> "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535)

VR

Verified Reviewer

IT Manager

> "they also allow us to have a custom domain and splash screen for a professional look"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

JL

Jacob L.

IT SUpport Engineer

> "Avoid Avoid Avoid represents a massive corporate risk"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475)

LM

Lucia M.

HR Manager

> "This product ensures secure connections and easy to use controls."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091)

SL

Shawn L.

IT Manager

> "Customer support takes long for feedback"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238)

AJ

Andrew J.

NOC Lead

> "Integration is great also."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

HA

Henri A.

Sales manager

> "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth.""

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472)

LC

Linsay C.

Owner

> "This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

KA

Kyle A.

Operations Manager

> "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229)

AM

Austin M.

Admin

> "How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

MSB

Mohamed Salah B.

Project Manager

> "Additionally, it lacks some advanced features that may be necessary for certain businesses."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

AJ

Aditya J.

Developer

> "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412)

Akshay S.

Game Developer

> "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954)

Raj S.

Software Developer

> "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them with..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272)

VR

Verified Reviewer

Practice Manager

> "There aren't any features of ConnectWise that we feel need to be improved at this time."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531)

JM

Justus M.

Freelancer

> "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a variety..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Abhishek G.

Intern

> "Sometimes service providers are used for malicious use.2."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423)

HW

Henry W.

Director

> "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools in..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834)

ND

Nick D.

System Engineer

> "Might be slow sometimes, depends on Internet speed"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3633742)

DS

Dave S.

Technical

> "It's allows us access anywhere onto critical machines to run our operations."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4917603)

Jonathan N.

System Engineer

> "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373)

AJ

Andrew J.

NOC Lead

> "reliability and ease of use is great."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

MM

Megan M.

IT Exec

> "The agents would all of a sudden lose connection with the server."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059)

JM

Justus M.

Freelancer

> "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it easy..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

BG

Brian G.

Tech support

> "It's a bit pricey compared to other alternatives that we looked at."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648)

CS

Cassidy S.

Consulting Team Lead

> "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233)

AB

Alexandra B.

Director of Offsite-Programs (Call Center)

> "We use the software to monitor multiple screens at once (10+) and there is a LOT of back and forth as you have to view each individual..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___2661436)

[View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

## User interface

4.68 (583)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)

4.68 (1,895)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

RemotePC

27/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/173304/RemotePC/#features)

ScreenConnect

Top features

30/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/147830/ScreenConnect/#features)

### Recognition

No recognitions have been awarded to RemotePC

No recognitions have been awarded to ScreenConnect

### Deployment & support

RemotePC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ScreenConnect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RemotePC

-   By IDrive
-   Located in United States
-   Founded in

ScreenConnect

-   By ConnectWise
-   Located in United States
-   Founded in 1982

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/147830-219280/ScreenConnect-vs-Iperius-Remote)