# Compare ScreenConnect vs TeamViewer ONE 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ScreenConnect and TeamViewer ONE based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer --- # ScreenConnect vs TeamViewer ONE Features and Cost Comparison Last updated July 7th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ScreenConnectTeamViewer ONE2/4 selected [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) [## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting Price $30.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [1,898 reviews](#user-reviews) Positive 1,818 Neutral 62 Negative 18 [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting Price $24.90/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [11,629 reviews](#user-reviews) Positive 11,109 Neutral 431 Negative 89 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,938 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings Single Sign On NA Remote Access/Control 4.7 SSL Security 4.0 Unattended Access 4.4 Multi-Channel Communication 4.5 75%Fit Missing features Not enough reviews Feature ratings Single Sign On 5.0 Remote Access/Control 4.7 SSL Security 4.6 Unattended Access 4.0 Multi-Channel Communication NA User satisfaction User satisfaction 4.7 User reviews[1,898](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.4 User satisfaction 4.6 User reviews[11,629](https://www.capterra.com/p/194565/TeamViewer/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $30Flat Rate, Per Month - Free version - Free trial Price starts from $24.90Flat Rate, Per Month - Free version - Free trial Best for Best for ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments. Best for TeamViewer ONE is designed for SMBs and enterprises with lean IT teams managing distributed devices. It combines remote access, monitoring, and automation to reduce manual work and scale IT. ## User reviews Pros & cons Shyam Kishor P. Team Leader > "Moving files or managing system documents during support sessions is fast, which saves our IT support team a massive amount of time on a..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178333) Shyam Kishor P. Team Leader > "The administrative backend can also feel a bit complex and cluttered when you are trying to configure advanced security permissions or..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178333) NO Nelson O. IT Systems Admin > "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582) TW Todd W. IT Manager > "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516) IA Ima A. With friends. Business > "A reliable professional solution for remote access and technical support, combining strong performance and high security." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178256) AF Allen F. Director of Information Technology Solutions > "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880) NT Nathan T. IT Technician > "The ability to view all screens, deploy scripts, and transfer files is always a bonus." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) TW Todd W. IT Manager > "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines)...." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516) LK Lorenzo K. Security Project Engineer > "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979) UZ Uriel Z. Sr Systems Engineer > "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574) NO Nelson O. IT Systems Admin > "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582) TW Todd W. IT Manager > "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516) NO Nelson O. IT Systems Admin > "Some menus still feel confusing, but the software runs fast and works well in practice." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582) LK Lorenzo K. Security Project Engineer > "Features are sometimes changed without too much notice, leading to confusion from technical resources." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979) Shyam Kishor P. Team Leader > "It makes jumping into a user session completely seamless, and the ease of use is unmatched." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178333) NT Nathan T. IT Technician > "Sometimes it can be a bit hard for older users to find and run downloads." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) AP Andrew P. Noc Engineer > "Fast and easy to help people not under our RMM, and a great secondary back up if our primary RMM goes down." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7154251) MC Mitch C. Escalation Tech Lead > "Sometimes the Agent Doesnt install properly and we have to contact support." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568) AP Andrew P. Noc Engineer > "I can get a users connect with a quick email." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7154251) SC Shane C. Systems Administrator > "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897) MS Michael S. Cyber Manager > "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889) AF Allen F. Director of Information Technology Solutions > "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880) VR Verified Reviewer IT Manager > "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can host..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970) MI Matt I. VP of IT > "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412) VR Verified Reviewer Senior Technician > "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so also..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391) IS Ivy S. Network Engineer > "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884) MK Mark K. Filed Engineer > "Gives us total control of the machine and is super easy for the customer to give us the access to their machine." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262) AJ Andrew J. NOC Lead > "The interface can be a bit messy." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780) IB Ian B. NOC Manager > "It has been very helpful to use the remote screenconnect tool to use to connect to users machines." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981) CTAS Cornelius Tian Andi S. owner > "mobile access not as smooth as desktop" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301) MP Mattia P. IT Operations Manager > "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to implement." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095) LC Linsay C. Owner > "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033) EM Eduardo M. Systems and Technology Lead > "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051) CS Corey S. IT Support Manager > "Sometimes a screen sharing session can be a little laggy when connecting with Macs." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452) VR Verified Reviewer Executive > "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303) AM Austin M. Admin > "Sometimes the connections can drop or the deployment wont work for what ever reason." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739) NT Nathan T. IT Technician > "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) Bongani B. IT TECHNICIAN > "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830) IS Ivy S. Network Engineer > "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show us..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884) SO Shawn O. IT Systems Specialist > "Not enough options for sorting the devices. " [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931) NT Nathan T. IT Technician > "Installing access on machines is as easy as clicking a button." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050) LC Linsay C. Owner > "Also it's hard to see if another user is logged in to the system already." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033) AF Allen F. Director of Information Technology Solutions > "It was easy to use and provided the basics of what was needed to support our machines." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880) SG Shaun G. Manager, Managed IT > "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928) CB Connor B. Client Services Manager > "Setting up my screen display for the non-profit I work for was a breeze." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418) TA Tarek A. Customer Service Specialist > "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309) GM Gianni M. Marketing Manager > "The software also has very professionalised and responsive vendor support services providers." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330) MSB Mohamed Salah B. Project Manager > "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836) SC Shane C. Systems Administrator > "As a company, we're happy to use ScreenConnect for our remote management solution." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897) AC Aiden C. Software Support Team Lead > "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242) VR Verified Reviewer Executive > "ConnectWise ScreenConnect is highly reliable for us." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303) JL Jacob L. IT SUpport Engineer > "Avoid Avoid Avoid represents a massive corporate risk" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475) VR Verified Reviewer IT Manager > "they also allow us to have a custom domain and splash screen for a professional look" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970) SL Shawn L. IT Manager > "Customer support takes long for feedback" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238) LM Lucia M. HR Manager > "This product ensures secure connections and easy to use controls." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091) HA Henri A. Sales manager > "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth."" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472) CTAS Cornelius Tian Andi S. owner > "overall I like this app because the speed, reliability and security" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301) KA Kyle A. Operations Manager > "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229) LC Linsay C. Owner > "This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033) MSB Mohamed Salah B. Project Manager > "Additionally, it lacks some advanced features that may be necessary for certain businesses." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836) Jimmy Dean H. IT Manager > "It's very easy & intuitive to use with a great interface & plenty of details per device." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530) DB Dylan B. IT Specialist > "There are times when it's slow to connect to the website." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326) AJ Aditya J. Developer > "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412) Akshay S. Game Developer > "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954) Raj S. Software Developer > "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them with..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272) VR Verified Reviewer Practice Manager > "There aren't any features of ConnectWise that we feel need to be improved at this time." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531) JM Justus M. Freelancer > "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a variety..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001) Nick D. Systems Engineer > "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems that..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439) HW Henry W. Director > "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools in..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834) Abhishek G. Intern > "Sometimes service providers are used for malicious use.2." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423) DS Dave S. Technical > "It's allows us access anywhere onto critical machines to run our operations." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4917603) ND Nick D. System Engineer > "Might be slow sometimes, depends on Internet speed" [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3633742) JM Justus M. Freelancer > "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it easy..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001) Jonathan N. System Engineer > "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373) CS Cassidy S. Consulting Team Lead > "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being transmitted..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233) MM Megan M. IT Exec > "The agents would all of a sudden lose connection with the server." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059) VS Vikas S. Manager > "ConnectWise Control's screen sharing, chat, and file transfer features make it easy for team members or clients to collaborate in real..." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4627163) BG Brian G. Tech support > "It's a bit pricey compared to other alternatives that we looked at." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648) DG David G. Art Director > "ScreenConnect is a great tool for managing our company's digital signage program." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5068309) WL Warren L. General Manager > "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response." [See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535) [View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/) LB Lucas B. IT Service Desk Analyst > "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) BA Blake A. It Technician > "It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to actual use..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951) CT Cameron T. IT Service Desk Analyst > "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139) BA Blake A. It Technician > "It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with that..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951) JF Joanne F. advisor > "allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or when an..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777) GB Gunther B. Managing director > "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) LB Lucas B. IT Service Desk Analyst > "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) LB Lucas B. IT Service Desk Analyst > "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) NM Natale M. Senior Field Technician > "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files and..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445) WM Will M. Owner > "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178) LB Lucas B. IT Service Desk Analyst > "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction, whether..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) JF Joanne F. advisor > "some times the connection freezes or slows down , this can be frustration whilst working to a tight busy schedule" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777) JR Josep R. Graphic designer > "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462) Harshul S. Senior. Technical Support Specialist for Network Operations > "The mobile version works but it’s not very comfortable to control a full desktop from a phone." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795) VR Verified Reviewer Realtor > "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491) SK SERGUEI K. IT Manager > "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that program..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) BK Brian K. IT Support Technician > "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) BW Bailey W. Student > "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638) BA Blake A. It Technician > "Being able to get into a machine remotely without a lot of setup on the user's end is convenient, and the interface is familiar enough that most people can figure..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951) Ontiretse M. Managing Director > "there are connectivity and performance issues within the app." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7146180) MO Marj O. Section Certification Chair > "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015) TS Tom S. Director > "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the ID/passwords could..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439) MB Manny B. Senior Desktop and AV Engineer > "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work on..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695) DS DLISA S. County IT Manager > "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499) PL Peter L. Continuous Improvement and forth Industrial Revolution manager > "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453) VR Verified Reviewer System Architect > "When you stop paying, rather than expire your usage like all other subscriptions." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) VR Verified Reviewer System Architect > "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected bills." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) DM Debbie M. Owner > "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. When I..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160) MR Mathieu R. Programmeur Jouabilité > "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection is..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917) SM STERGIOS M. Staff Engineer > "I don't have the option to have 3 different channels on my 3 authenticated devices ." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729) EW Emma W. Assistant Manager > "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985) SM Sallie M. Bookkeeper > "There are promos, but it usually isn't for the package I need." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314) AS Adewale S. HIO > "File sharing is more efficient and managrment of task has become more effective." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) VR Vesa R. CTO > "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) CM CAMERON M. Volunteer > "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site visits." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573) Curt H. President > "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490) VR Vesa R. CTO > "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) MR Madeleen R. Bureau owner > "The resolution has to be adjusted on connecting pc to work and that annoys the client." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816) ZM Zarko M. IT project manager > "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140) MN Mihai N. Project Manager > "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040) RS Rafique S. Manager > "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164) MS Mark S. Senior ICT Systems Administrator > "Gaining this control is cumbersome as the option for Windows Authentication is not visible." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095) STW Soon Tai W. Asst. GM, Technology > "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) WK Wendy K. Media Team - Visual > "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177) AS Adewale S. HIO > "The application has been helpful for collaboration and trouble shooting for client base." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) STW Soon Tai W. Asst. GM, Technology > "Another issue on auto terminated application when too many tab opened." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) RT Ross T. Manager > "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) RT Ross T. Manager > "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) KW Kian W. Support Engineer > "Connections are usually quick and stable, and the interface is simple enough to get users connected without much hassle." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7163751) BO Blessing O. Administrator > "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684) DN David N. Senior System Administrator > "Deployment from an MDM (intune) is easy and like the ability to configure unattended access." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831) VR Verified Reviewer System Architect > "Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) DB Dale B. IT Specialist > "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825) CP Christopher P. President > "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing them..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824) Alexander G. Manager > "TeamViewer is not bad at all. And it’s actually how a lot of our meetings were done with companies outside the building." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7089899) SK SERGUEI K. IT Manager > "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) KB Kevin B. Head of Business Operations > "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) SL Susan L. Owner Accountant > "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) AS ALFREDO S. LEAD > "I like it because it is easy to share files, it makes teamwork easier by having access to other computers" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7123308) BK Brian K. IT Support Technician > "The initial download and installation of the software, which some of my customer find hard to to accomplish." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) DN David N. Senior System Administrator > "Integrates and deploys well with most MDMs." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831) WT Wasek T. IT Support Supervisor > "Navigating through settings can be difficult at first as it is a bit cluttered." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6868344) SM Sallie M. Bookkeeper > "The connectivity allows for remote work. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314) SL Susan L. Owner Accountant > "I can't figure out how to see my client's double screens, which can be very inconvenient." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) Roger A. Owner > "It offers good value for money and is very useful for remote support and task management." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7082802) Emin Z. Co. Owner - Sn. Developer > "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit high." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311) JC Jim C. Adminstrator > "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at home." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) CY Cecilia Y. Customer Service Manager > "There is no way to export a list of End Point computers. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771) TB Travis B. Solutions Engineer > "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792) JC Jim C. Adminstrator > "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) DN David N. Senior System Administrator > "The quick support app is very useful for one off remote sessions." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831) GB Gunther B. Managing director > "In some instances I end up having three connections of which two have to be cancelled." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) AC Atalay C. Senior Manager, Paid Social and SEM > "It makes life easier for IT teams to easily connect to and resolve issues that arise on company computers." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6885911) JF Justin F. COO > "I sent screenshots of my bank statements as the PDF won't be published for 2 weeks due to the timing of the statements and the finance person said well we can't..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#SoftwareAdvice___6071631) KB Kevin B. Head of Business Operations > "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) CF Charles F. PSYCHOLOGIST > "At times it refuses Easy Access and demands the other machine's pw which is always changing." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046) AG Ash G. Production Flow Controller > "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424) AC Andre C. Director > "Overall, it works however the way the company prices and the way it deals with renewals is unacceptable and we will not renew beyond this year" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6699739) Salman R. Technical Support Specialist > "TeamViewer Remote provides multiple advantages including Ease of Use, Cross-platform support, secure connections, unattended access, file transfers and..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6458577) BO Brian O. DevOps Engineer > "When internet connection is slow, TeamViewer Remote disconnects without a notice." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6419292) [View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/) ## User interface 4.68 (1,898) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) 4.62 (11,629) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important ScreenConnect 29/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/147830/ScreenConnect/#features) TeamViewer ONE Top features 39/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/194565/TeamViewer/#features) ### Recognition ScreenConnect is recognized as a top-rated tool in 4 Capterra Shortlist reports TeamViewer ONE is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support ScreenConnect Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TeamViewer ONE Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ScreenConnect - By ConnectWise - Located in United States - Founded in 1982 TeamViewer ONE - By TeamViewer - Located in Germany - Founded in 2005 ## Popular Comparisons [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $30/month Price ₹480/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $24.9/month Price ₹480/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) $30/month Price $8.75/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-147830/Slack-vs-ScreenConnect) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) $24.9/month Price $8.75/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $30/month Price €22.9/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/147830-149595/ScreenConnect-vs-AnyDesk) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $24.9/month Price $199/year 4.6 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $30/month Price $199/year 4.5 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147830-177094/ScreenConnect-vs-Supremo-Remote-Desktop) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $24.9/month Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,530)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $30/month Price $14/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/147830-163332/ScreenConnect-vs-GoToMeeting) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) $24.9/month Price $34.9/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer) [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) vs [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/) $30/month Price $25/month 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/147830-237272/ScreenConnect-vs-Webex) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,530)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $24.9/month Price $14/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-194565/GoToMeeting-vs-TeamViewer)