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ConnectWise ScreenConnect is designed for IT professionals.
Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, remote access, screen sharing and web presentation.
ConnectWise is easy to use and has a very friendly web interface. Great long term cost effective solution.
Worst support you can find out there - email and chat only, no phone support.
The clean interface along with a full feature set makes ConnectWise Control a wonderful tool to use. I enjoy the ability to customize your most frequently used tools on the side bar as well.
Embarrassing, but I could not figure out how to close out of the other computer. I clearly did it the wrong way and had to fix my access.
The core functionality is great. For remote support sessions, it is very stable and reliable, which is critical.
It didn't seem to have any feature to prevent computers from sleeping, which would create problems for remote connections.
Great price, lots of features, good developments over time, simple and easy to use interface, lightweight desktop client, good OS support.
These computers are by no means "powerhouses", but I have noticed that there is a distracting amount of lag time when I remote in to those select computers.
This platform let's you use remote computers by establishing a secure connection. The establishment of the connection is super fast and I love this.
4 times today I lost the ability to click and drag. Ending then restarting the program fixed the issue.
The UI is very friendly and intuitive and their customer support team is very nice, helpful and reliable.
Apart from how it was hard to configure the mobile app, I don’t have any other dislike.
Compared to similar alternatives, the pricing is fair and good. The features are great and work really well without any interruptions or issues.
It can be a bit slow some days and some grief when supporting Apple macs.
Getscreen.me has been of great boost in our organization and I really love its services. It has significantly saved us much time and cost thus maximizing our business productivity.
Branding - Ill admit I haven't looked very far regarding this feature but I really like it, I'll be completely sold when they introduce CNAME capabilities.
Karan P: Hi, my name is Karan. I am currently working as a cloud security consultant in a medium-sized cybersecurity consulting firm. I would like to give ConnectWise a rating of four out of five stars. So we use ConnectWise software majorly for remote troubleshooting so that we can get access to endpoints remotely and try to access it to perform any kind of troubleshooting there might be in case of infrastructure technology wise. We also integrate ConnectWise with many different platforms to manage remotely some endpoints. The most I like about ConnectWise is that it highly integrates with different platforms across cloud, Azure Cloud is what I'm focused on, let's say, but what I can do is use it with Intune, which is a mobility device management tool, and integrate that and basically remotely manage those devices, get access to different machines and solve user problems. The one thing which I like least and would probably like to change for ConnectWise Control is the pricing perspective. It could be like a burden to some companies to get this tool across and purchase the licenses for all users. Another thing, which I feel is the ace of deployment it, I think that could be an improvement definitely to make it easy for the IT staff to deploy it across their enterprise so that they can better manage user devices over remote connection.
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ConnectWise ScreenConnect
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