Capterra Logo
Helping businesses choose better software since 1999

ConnectWise ScreenConnect vs Getscreen.me: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 5,274 reviews from Remote Support users.
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.7
SSL Security
4.0
Unattended Access
4.4
Server Monitoring
NA
Multi-Channel Communication
4.6
% Fit
Missing features
Feature ratings
Remote Access/Control
4.9
SSL Security
NA
Unattended Access
4.8
Server Monitoring
NA
Multi-Channel Communication
NA
User satisfaction
4.7
User reviews1,915
Ease of use
4.6
Functionality
4.5
Value for money
4.6
Customer support
4.4
4.8
User reviews154
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

ConnectWise ScreenConnect is designed for IT professionals.

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, remote access, screen sharing and web presentation.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-eca1f5fc-649f-4c7d-8f4b-08db41fb6169
Karan S
Cybersecurity engineer
4.0

Karan P: Hi, my name is Karan. I am currently working as a cloud security consultant in a medium-sized cybersecurity consulting firm. I would like to give ConnectWise a rating of four out of five stars. So we use ConnectWise software majorly for remote troubleshooting so that we can get access to endpoints remotely and try to access it to perform any kind of troubleshooting there might be in case of infrastructure technology wise. We also integrate ConnectWise with many different platforms to manage remotely some endpoints. The most I like about ConnectWise is that it highly integrates with different platforms across cloud, Azure Cloud is what I'm focused on, let's say, but what I can do is use it with Intune, which is a mobility device management tool, and integrate that and basically remotely manage those devices, get access to different machines and solve user problems. The one thing which I like least and would probably like to change for ConnectWise Control is the pricing perspective. It could be like a burden to some companies to get this tool across and purchase the licenses for all users. Another thing, which I feel is the ace of deployment it, I think that could be an improvement definitely to make it easy for the IT staff to deploy it across their enterprise so that they can better manage user devices over remote connection.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
147830 video thumbnail}
1 Video
No videos provided by vendor
147830
5 screenshots
202036
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

ConnectWise ScreenConnect

Top Features
28/44
  • Activity Tracking
  • Annotations
  • Audit Trail
  • CRM
  • Multiple User Accounts
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Update/Installation
  • Server Monitoring
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Two-Way Audio & Video
  • Video Support
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Multi-Channel Communication
  • Real-Time Chat
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting/Analytics
  • Screen Sharing
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • SSL Security
  • Surveys & Feedback
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Video Conferencing
See All features
Hide Remote Support Software Features -

Getscreen.me

18/44
Show Remote Support Software Features +
ConnectWise ScreenConnect
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Getscreen.me
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ConnectWise ScreenConnect
  • By ConnectWise
  • Located in United States
  • Founded in 1982
Getscreen.me
  • By Get Screen Software
  • Located in Cyprus
  • Founded in 2018
Recommendations

Products similar to those you're currently comparing: