# Compare ScreenConnect vs Chrome Remote Desktop 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ScreenConnect and Chrome Remote Desktop based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147830-231371/ScreenConnect-vs-Chrome-Remote-Desktop

---

# ScreenConnect vs Chrome Remote Desktop Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ScreenConnectChrome Remote Desktop2/4 selected

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.5 (104)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/)

[## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [1,895 reviews](#user-reviews)

Positive

1,815

Neutral

62

Negative

18

[## Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.5 (104)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [104 reviews](#user-reviews)

Positive

96

Neutral

6

Negative

2

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User rating

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of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 9,611 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Remote Access/Control

4.7

Access Controls/Permissions

4.4

Screen Sharing

4.6

File Transfer

4.4

Mobile Access

4.2

63%Fit

Missing features

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

NA

Screen Sharing

4.6

File Transfer

NA

Mobile Access

4.6

User satisfaction

User satisfaction

4.7

User reviews[1,895](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

User satisfaction

4.5

User reviews[104](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.3

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

Best for

Not provided by vendor

## User reviews

Pros & cons

NO

Nelson O.

IT Systems Admin

> "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

TW

Todd W.

IT Manager

> "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is,..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NT

Nathan T.

IT Technician

> "The ability to view all screens, deploy scripts, and transfer files is always a bonus."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

TW

Todd W.

IT Manager

> "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

LK

Lorenzo K.

Security Project Engineer

> "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

TW

Todd W.

IT Manager

> "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NO

Nelson O.

IT Systems Admin

> "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

AF

Allen F.

Director of Information Technology Solutions

> "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

NO

Nelson O.

IT Systems Admin

> "Some menus still feel confusing, but the software runs fast and works well in practice."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

MI

Matt I.

VP of IT

> "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412)

MK

Mark K.

Filed Engineer

> "Gives us total control of the machine and is super easy for the customer to give us the access to their machine."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262)

UZ

Uriel Z.

Sr Systems Engineer

> "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574)

VR

Verified Reviewer

Executive

> "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

LK

Lorenzo K.

Security Project Engineer

> "Features are sometimes changed without too much notice, leading to confusion from technical resources."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

MS

Michael S.

Cyber Manager

> "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889)

NT

Nathan T.

IT Technician

> "Sometimes it can be a bit hard for older users to find and run downloads."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

VR

Verified Reviewer

IT Manager

> "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

MC

Mitch C.

Escalation Tech Lead

> "Sometimes the Agent Doesnt install properly and we have to contact support."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568)

CB

Connor B.

Client Services Manager

> "Setting up my screen display for the non-profit I work for was a breeze."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418)

SC

Shane C.

Systems Administrator

> "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

VR

Verified Reviewer

Senior Technician

> "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391)

CS

Corey S.

IT Support Manager

> "Sometimes a screen sharing session can be a little laggy when connecting with Macs."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

VR

Verified Reviewer

Executive

> "ConnectWise ScreenConnect is highly reliable for us."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

AJ

Andrew J.

NOC Lead

> "The interface can be a bit messy."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

IB

Ian B.

NOC Manager

> "It has been very helpful to use the remote screenconnect tool to use to connect to users machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981)

AF

Allen F.

Director of Information Technology Solutions

> "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

MP

Mattia P.

IT Operations Manager

> "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095)

CTAS

Cornelius Tian Andi S.

owner

> "mobile access not as smooth as desktop"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

EM

Eduardo M.

Systems and Technology Lead

> "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051)

AM

Austin M.

Admin

> "Sometimes the connections can drop or the deployment wont work for what ever reason."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

NT

Nathan T.

IT Technician

> "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

SG

Shaun G.

Manager, Managed IT

> "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928)

IS

Ivy S.

Network Engineer

> "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

IS

Ivy S.

Network Engineer

> "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

CS

Corey S.

IT Support Manager

> "We compared it against another well known screen sharing tool and this was way less expensive for the same features."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

LC

Linsay C.

Owner

> "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

NT

Nathan T.

IT Technician

> "Installing access on machines is as easy as clicking a button."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

Bongani B.

IT TECHNICIAN

> "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830)

AH

Aaron H.

IT Specialist

> "Great resource for remote access to users systems as well as backstage to make changes and adjust settings without the user being able to..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749319)

SO

Shawn O.

IT Systems Specialist

> "Not enough options for sorting the devices. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

CTAS

Cornelius Tian Andi S.

owner

> "overall I like this app because the speed, reliability and security"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

LC

Linsay C.

Owner

> "Also it's hard to see if another user is logged in to the system already."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

AF

Allen F.

Director of Information Technology Solutions

> "It was easy to use and provided the basics of what was needed to support our machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

DB

Dylan B.

IT Specialist

> "There are times when it's slow to connect to the website."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326)

Jimmy Dean H.

IT Manager

> "It's very easy & intuitive to use with a great interface & plenty of details per device."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530)

TA

Tarek A.

Customer Service Specialist

> "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309)

CS

Corey S.

IT Support Manager

> "I have used ScreenConnect for many years and I like how easy it is to roll it out to our fleet and to jump in and out of a support session."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

Nick D.

Systems Engineer

> "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems that..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439)

CG

Clayton G.

IT Manager

> "I love the responsiveness and options we get when using ScreenConnect. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6290461)

MSB

Mohamed Salah B.

Project Manager

> "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

GM

Gianni M.

Marketing Manager

> "The software also has very professionalised and responsive vendor support services providers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330)

AC

Aiden C.

Software Support Team Lead

> "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242)

SC

Shane C.

Systems Administrator

> "As a company, we're happy to use ScreenConnect for our remote management solution."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

WL

Warren L.

General Manager

> "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535)

VR

Verified Reviewer

IT Manager

> "they also allow us to have a custom domain and splash screen for a professional look"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

JL

Jacob L.

IT SUpport Engineer

> "Avoid Avoid Avoid represents a massive corporate risk"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475)

LM

Lucia M.

HR Manager

> "This product ensures secure connections and easy to use controls."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091)

SL

Shawn L.

IT Manager

> "Customer support takes long for feedback"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238)

AJ

Andrew J.

NOC Lead

> "Integration is great also."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

HA

Henri A.

Sales manager

> "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth.""

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472)

LC

Linsay C.

Owner

> "This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

KA

Kyle A.

Operations Manager

> "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229)

AM

Austin M.

Admin

> "How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

MSB

Mohamed Salah B.

Project Manager

> "Additionally, it lacks some advanced features that may be necessary for certain businesses."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

AJ

Aditya J.

Developer

> "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412)

Akshay S.

Game Developer

> "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954)

Raj S.

Software Developer

> "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them with..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272)

VR

Verified Reviewer

Practice Manager

> "There aren't any features of ConnectWise that we feel need to be improved at this time."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531)

JM

Justus M.

Freelancer

> "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a variety..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Abhishek G.

Intern

> "Sometimes service providers are used for malicious use.2."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423)

HW

Henry W.

Director

> "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools in..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834)

ND

Nick D.

System Engineer

> "Might be slow sometimes, depends on Internet speed"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3633742)

DS

Dave S.

Technical

> "It's allows us access anywhere onto critical machines to run our operations."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4917603)

Jonathan N.

System Engineer

> "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373)

AJ

Andrew J.

NOC Lead

> "reliability and ease of use is great."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

MM

Megan M.

IT Exec

> "The agents would all of a sudden lose connection with the server."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059)

JM

Justus M.

Freelancer

> "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it easy..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

BG

Brian G.

Tech support

> "It's a bit pricey compared to other alternatives that we looked at."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648)

CS

Cassidy S.

Consulting Team Lead

> "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233)

AB

Alexandra B.

Director of Offsite-Programs (Call Center)

> "We use the software to monitor multiple screens at once (10+) and there is a LOT of back and forth as you have to view each individual..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___2661436)

[View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

KG

Kelley G.

Data Scientist

> "The connection is stable, the controls are smooth, and it lets me get into my computer from anywhere without needing extra software."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7054026)

DB

Daryl B.

Assistant Site Manager

> "Sometimes viewing PDFs is clumsy - Adobe is better - and the 'resume browsing' feature is just annoying with no easy way to switch it off."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7029453)

JG

James G.

IT Engineer

> "Providing support for a Chromebook can be difficult at times, but Chrome remote desktop allows me to connect to a Chromebook with little..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6817323)

Vasilis K.

Web Developer

> "When I use Chrome Remote Desktop to control my computer using my android device it's sometimes difficult to type text and use the keyboard..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6663766)

MD

Michelle D.

Admin, Marketing, Webmaster, Bookkeeper, Other

> "It helps me get reports I need and to troubleshoot when the office is having issues with their computer (as long as it is still connected..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6808111)

KG

Kelley G.

Data Scientist

> "It also lacks some of the advanced features other remote tools have."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7054026)

VR

Verified Reviewer

Operations manager

> "Pretty good so long as you have good internet connection, not sure why it crashes but i hope they work on it"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7087941)

PW

Parker W.

Teacher

> "Chrome Remote Desktop also lacks some of the features of other programs that give users remote access."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6753893)

Marcia J.

Interior Designer

> "I liked the ease of install and ability to access my desktop from other locations."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7053830)

JN

James N.

Software Developer

> "Overall, Chrome Remote Desktop is a useful tool for remote access, but it may not provide all the functionalities required for..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4785556)

KG

Kelley G.

Data Scientist

> "Great for straightforward, everyday remote work."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7054026)

Giau N.

manager

> "The tool often times has issues with stability and performance, which makes it unsuitable for companies who want something stable and..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4466952)

PW

Parker W.

Teacher

> "Chrome Remote Desktop allows me to access my work computer from home. "

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6753893)

AS

Andres S.

Senior Software Engineer

> "The interface is a bit janky and has quite a bit of latency."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6036080)

JoB

João B.

New Product Designer

> "Being able to access my workstation at any time can be a lifesaver in certain situations, and allows me to monitor access and feel better..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4893584)

YP

Yashas P.

Manager

> "Chrome Remote Desktop requires a good internet connection for optimal performance. If your connection is slow, you may experience lag or..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4354177)

MD

Matthew D.

Director

> "Chrome is super easy to use and set-up."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7031566)

MP

Meet P.

hr

> "The audio can occasionally be out of sync with the video when editing or viewing a video that has been accessed from a different computer."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4399312)

VR

Verified Reviewer

CEO

> "It is also secure bevause you can use password to login."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6357843)

RS

Roch S.

moa

> "Sometimes it takes a while to download the desktop version"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6144280)

BM

Ben M.

General Manager

> "This was the perfect solution, and I can even control it from my phone!"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6560795)

AG

Anurag G.

MANAGER

> "There likewise doesn't appear to be a simple method for duplicating/glue data from your neighborhood clipboard to the distant PC."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4295726)

ShahZain S.

HR and Operations

> "It offers a large number of highlights and expansions that upgrade your perusing experience."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4795816)

YP

Yashas P.

Manager

> "Chrome Remote Desktop does not offer as much customer support as more expensive remote desktop solutions.• Bandwidth requirements:"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4354177)

GT

Ganga T.

Owner

> "It allows us to access our PC from any location just by using the server URL in pc and android app from mobile. If we have a great deal of..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3747496)

VR

Verified Reviewer

Mechanical Engineer

> "Sometimes performance issues appear, such as slow response times or difficulty with certain types of tasks"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4368790)

Erisnaldo L.

Information Technology Technician

> "The program's way of monitoring is very good, either by smartphone or laptop I can follow all the work I do in the company and even access..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4287059)

Erisnaldo L.

Information Technology Technician

> "Another problem is when accessing the smartphone, I can't make file transfers."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4287059)

ShahZain S.

HR and Operations

> "My overall experience is awesome, as this platform has user friendly interface, faster browsing performance, no concerns about privacy as..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4795816)

GO

Grace O.

Sales executive

> "Sometimes it's difficult to upgrade the app as it has happened to me and I had to uninstall the app and reinstall."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4329284)

AClM

Ana Célia M.

sales

> "I am enjoying the access outside and inside the area. that I can do my services in movements without interference."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4738611)

FK

Fasna K.

Developer

> "Additionally, I found that the connection can be slow or laggy at times, making it difficult to use."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4359070)

TS

Tarannum S.

process assosiate

> "It's not difficult to utilize, covers the nuts and bolts including document moves, and it offers both fixed controller and oddball screen..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4311299)

DM

Darko M.

Lead Generation Specialist

> "Very slow, the connection is not stable, and the graphic is not good."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3596895)

MD

Mayank D.

Senior Specialist

> "I found that there are many features available within this app which are helpful to me in terms of multitasking, however for few other apps..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4013824)

VcR

Víctor R.

Researcher

> "The main downside of this software is about changing between monitors."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3750259)

KB

Kathy B.

Content Specialist/Writer/Digital Producer/Social Media Consulatant

> "When I acquired a tablet, I knew I needed secure, on-the-go access to my sturdy homebound laptop, and Chrome Remote Desktop was the perfect..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3556285)

VR

Verified Reviewer

Research Assistant

> "The graphics aren't good despite good internet speed."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3500872)

GL

Griffin L.

Manager of All Operations

> "It's a very reliable program in my use case"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6703663)

KG

Komal G.

SAP Consultant

> "It is difficult to set it up initially without proper instructions."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4409930)

DW

Dave W.

Service Desk Manager

> "Super easy to use and easy to implement!"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6488311)

AG

Anurag G.

MANAGER

> "I didn't figure out how to control/change this."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4295726)

Vasilis K.

Web Developer

> "The navigation is smooth and fast."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6663766)

Catherine C.

Content Moderator

> "I can't think a single reason of not liking the software."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4159706)

[View Reviews](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/)

## User interface

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)

4.68 (1,895)

[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)

4.53 (104)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

ScreenConnect

Top features

30/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/147830/ScreenConnect/#features)

Chrome Remote Desktop

7/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#features)

### Recognition

No recognitions have been awarded to ScreenConnect

No recognitions have been awarded to Chrome Remote Desktop

### Deployment & support

ScreenConnect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Chrome Remote Desktop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ScreenConnect

-   By ConnectWise
-   Located in United States
-   Founded in 1982

Chrome Remote Desktop

-   By Google
-   Located in United States
-   Founded in

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Contact vendor for pricing

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