# Compare ScreenConnect vs Webex Suite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ScreenConnect and Webex Suite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147830-237272/ScreenConnect-vs-Webex

---

# ScreenConnect vs Webex Suite Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ScreenConnectWebex Suite2/4 selected

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

[## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [1,896 reviews](#user-reviews)

Positive

1,816

Neutral

62

Negative

18

[## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,402 reviews](#user-reviews)

Positive

6,591

Neutral

679

Negative

132

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## Summary

* * *

Key features rated by users

Features selected based on 5,841 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Single Sign On

NA

Remote Access/Control

4.7

SSL Security

4.0

Unattended Access

4.4

Multi-Channel Communication

4.5

69%Fit

Missing features

Feature ratings

Single Sign On

4.1

Remote Access/Control

4.4

SSL Security

4.2

Unattended Access

NA

Multi-Channel Communication

4.5

User satisfaction

User satisfaction

4.7

User reviews[1,896](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

User satisfaction

4.4

User reviews[7,402](https://www.capterra.com/p/237272/Webex/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

Best for

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.

## User reviews

Pros & cons

NO

Nelson O.

IT Systems Admin

> "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

TW

Todd W.

IT Manager

> "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NT

Nathan T.

IT Technician

> "The ability to view all screens, deploy scripts, and transfer files is always a bonus."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

AF

Allen F.

Director of Information Technology Solutions

> "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

LK

Lorenzo K.

Security Project Engineer

> "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

TW

Todd W.

IT Manager

> "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NO

Nelson O.

IT Systems Admin

> "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

MI

Matt I.

VP of IT

> "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412)

NO

Nelson O.

IT Systems Admin

> "Some menus still feel confusing, but the software runs fast and works well in practice."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

UZ

Uriel Z.

Sr Systems Engineer

> "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574)

MK

Mark K.

Filed Engineer

> "Gives us total control of the machine and is super easy for the customer to give us the access to their machine."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262)

TW

Todd W.

IT Manager

> "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

VR

Verified Reviewer

Executive

> "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

LK

Lorenzo K.

Security Project Engineer

> "Features are sometimes changed without too much notice, leading to confusion from technical resources."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

MS

Michael S.

Cyber Manager

> "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889)

NT

Nathan T.

IT Technician

> "Sometimes it can be a bit hard for older users to find and run downloads."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

VR

Verified Reviewer

IT Manager

> "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we can host..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

MC

Mitch C.

Escalation Tech Lead

> "Sometimes the Agent Doesnt install properly and we have to contact support."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568)

VR

Verified Reviewer

Senior Technician

> "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level, so also..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391)

SC

Shane C.

Systems Administrator

> "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

VR

Verified Reviewer

Executive

> "ConnectWise ScreenConnect is highly reliable for us."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

CS

Corey S.

IT Support Manager

> "Sometimes a screen sharing session can be a little laggy when connecting with Macs."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

IB

Ian B.

NOC Manager

> "It has been very helpful to use the remote screenconnect tool to use to connect to users machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981)

AF

Allen F.

Director of Information Technology Solutions

> "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

MP

Mattia P.

IT Operations Manager

> "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to implement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095)

AM

Austin M.

Admin

> "Sometimes the connections can drop or the deployment wont work for what ever reason."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

EM

Eduardo M.

Systems and Technology Lead

> "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers from..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051)

SG

Shaun G.

Manager, Managed IT

> "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928)

NT

Nathan T.

IT Technician

> "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

IS

Ivy S.

Network Engineer

> "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after page of..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

IS

Ivy S.

Network Engineer

> "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to show us..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

AJ

Andrew J.

NOC Lead

> "The interface can be a bit messy."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

CS

Corey S.

IT Support Manager

> "We compared it against another well known screen sharing tool and this was way less expensive for the same features."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

CTAS

Cornelius Tian Andi S.

Owner

> "mobile access not as smooth as desktop"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

NT

Nathan T.

IT Technician

> "Installing access on machines is as easy as clicking a button."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

LC

Linsay C.

Owner

> "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

AF

Allen F.

Director of Information Technology Solutions

> "It was easy to use and provided the basics of what was needed to support our machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

Bongani B.

IT TECHNICIAN

> "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it prompts for..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830)

CS

Corey S.

IT Support Manager

> "I have used ScreenConnect for many years and I like how easy it is to roll it out to our fleet and to jump in and out of a support session."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

SO

Shawn O.

IT Systems Specialist

> "Not enough options for sorting the devices. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

CB

Connor B.

Client Services Manager

> "Setting up my screen display for the non-profit I work for was a breeze."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418)

LC

Linsay C.

Owner

> "Also it's hard to see if another user is logged in to the system already."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

GM

Gianni M.

Marketing Manager

> "The software also has very professionalised and responsive vendor support services providers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330)

TA

Tarek A.

Customer Service Specialist

> "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309)

SC

Shane C.

Systems Administrator

> "As a company, we're happy to use ScreenConnect for our remote management solution."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

MSB

Mohamed Salah B.

Project Manager

> "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

VR

Verified Reviewer

IT Manager

> "they also allow us to have a custom domain and splash screen for a professional look"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

AC

Aiden C.

Software Support Team Lead

> "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242)

LM

Lucia M.

HR Manager

> "This product ensures secure connections and easy to use controls."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091)

WL

Warren L.

General Manager

> "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535)

CTAS

Cornelius Tian Andi S.

Owner

> "overall I like this app because the speed, reliability and security"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

JL

Jacob L.

IT SUpport Engineer

> "Avoid Avoid Avoid represents a massive corporate risk"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475)

LC

Linsay C.

Owner

> "This is a solid product for connecting to another computer remotely if you do not have a virtual desktop system."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

SL

Shawn L.

IT Manager

> "Customer support takes long for feedback"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238)

AM

Austin M.

Admin

> "How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

HA

Henri A.

Sales manager

> "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth.""

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472)

Jimmy Dean H.

IT Manager

> "It's very easy & intuitive to use with a great interface & plenty of details per device."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530)

KA

Kyle A.

Operations Manager

> "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229)

AJ

Aditya J.

Developer

> "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412)

MSB

Mohamed Salah B.

Project Manager

> "Additionally, it lacks some advanced features that may be necessary for certain businesses."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

Raj S.

Software Developer

> "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them with the..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272)

DB

Dylan B.

IT Specialist

> "There are times when it's slow to connect to the website."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326)

JM

Justus M.

Freelancer

> "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a variety of..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Akshay S.

Game Developer

> "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954)

HW

Henry W.

Director

> "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools in..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834)

VR

Verified Reviewer

Practice Manager

> "There aren't any features of ConnectWise that we feel need to be improved at this time."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531)

DS

Dave S.

Technical

> "It's allows us access anywhere onto critical machines to run our operations."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4917603)

Nick D.

Systems Engineer

> "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems that..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439)

JM

Justus M.

Freelancer

> "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it easy for..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Abhishek G.

Intern

> "Sometimes service providers are used for malicious use.2."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423)

CS

Cassidy S.

Consulting Team Lead

> "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being transmitted..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233)

ND

Nick D.

System Engineer

> "Might be slow sometimes, depends on Internet speed"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3633742)

VS

Vikas S.

Manager

> "ConnectWise Control's screen sharing, chat, and file transfer features make it easy for team members or clients to collaborate in real time,..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4627163)

Jonathan N.

System Engineer

> "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373)

DG

David G.

Art Director

> "ScreenConnect is a great tool for managing our company's digital signage program."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5068309)

MM

Megan M.

IT Exec

> "The agents would all of a sudden lose connection with the server."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059)

SO

Shawn O.

IT Systems Specialist

> "This product made it much easier for our department to support teachers and administrators in a more timely manner. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

BG

Brian G.

Tech support

> "It's a bit pricey compared to other alternatives that we looked at."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648)

BB

Brittany B.

Office Manager

> "Easy to log on and allow access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6648673)

AB

Alexandra B.

Director of Offsite-Programs (Call Center)

> "We use the software to monitor multiple screens at once (10+) and there is a LOT of back and forth as you have to view each individual..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___2661436)

[View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

KS

Kimberly S.

Patient Service Representative

> "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411)

CG

Carly G.

Curriculum designer and trainer

> "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918)

Duncan C.

Digital Solutions Lead

> "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where I..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460)

EC

Eli C.

specialist

> "Their texting feature can be frustrating if you are not texting with an existing contact."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901)

Maaz P.

Technical Support Engineer

> "It allows users to conduct high quality meetings from laptops, mobiles and browsers without complicated setup."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132316)

Harshul S.

Sr Tech support specialist for Network Operations

> "The mobile version is ok but not as smooth as the desktop ."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

Steven M.

system technique

> "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443)

JP

Jennifer P.

Sr. Auditor

> "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to capture..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

YM

Yasmin M.

Accounting Assistant

> "Webex Suite stood out to me for its strong video and audio quality, especially during longer meetings where stability really matters."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303)

VR

Verified Reviewer

Software Developer

> "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does not..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

ANJ

Aja Nurse J.

Student

> "I used it at Concordia University during my Introduction to Statistics course, which was self‑learning, but Webex was the platform I relied..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812)

YM

Yasmin M.

Accounting Assistant

> "Some features are not as easy to find, which can make the learning process slower."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303)

JR

Jennifer R.

Teacher

> "As a teacher, what tend to like most about using Webex is how it makes parent communication fast, organized, and all in one place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "On few occasions, I have also experienced some technical glitches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494)

ANJ

Aja Nurse J.

Student

> "Even though my course was self‑learning, Webex made it simple to connect with my instructor or TA, share my screen, and ask questions."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812)

VC

Vinayak C.

DGM

> "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

JR

Jennifer R.

Teacher

> "Using Webex has made it much easier to stay connected through quick phone calls and text messages without needing to use personal contact..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485)

JG

Jessica G.

Realtor

> "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the message"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494)

Yatra P.

Omni Associate

> "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

TZA

Theint Zarchi A.

System Engineer

> "Webex can consume a lot of CPU and memory, which may slow down older devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788)

XL

Xiang L.

Director

> "We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6429272)

CTAS

Cornelius Tian Andi S.

Owner

> "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

Yatra P.

Omni Associate

> "Webex Suite has everything that one search for like meetings, chat, and callings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

VC

Vinayak C.

DGM

> "There are occasional issues with connectivity and performance, which disrupt meetings and presentations."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

VR

Verified Reviewer

Marketer and Designer

> "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580)

VK

Valentin K.

Spring Intern

> "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419)

ST

Sasha T.

Junior Digital Marketing Manager

> "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509)

VR

Verified Reviewer

Software Developer

> "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

OM

Oscar M.

Senior Commissions Data Analyst

> "I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473241)

DT

Daniel T.

IT Engineer

> "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617)

JP

Jennifer P.

Sr. Auditor

> "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and close..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

Milton A.

IT

> "With my service provider, signing up for the service can be complicated."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984)

VC

Vinayak C.

DGM

> "I like its reliability, the ability to share screens and use whiteboarding enhances our collaboration, and the option to record meetings is..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

VR

Verified Reviewer

CS Senior Analyst

> "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974)

Aditya Kumar V.

Devops Engineer

> "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180)

DJ

Derek J.

Owner

> "There's no web based video calls, it all has to go through their program and can be a hassle."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660)

AH

Aaron H.

Sales and Inventory Analyst

> "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

DP

Dylan P.

Lab Operations Associate

> "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272)

AP

Ale P.

SWE

> "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524)

QB

Quantieshia B.

Founder ceo

> "Sometimes when trying to share screen, it won’t allow me to because of my settings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6471827)

DH

Denise H.

legal assistant

> "I like that Webex can be used at home, at work, on the phone and truly any electronic device."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454)

AG

Alvaro G.

Team Leader

> "Constant relogin into the tool makes it less reliable when urgent meetings take place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

SG

Shauntel G.

Operations Coordinator

> "find it difficult to link external camera/mic when using it unlike some other products"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642)

NB

Nivesh B.

Network Engineer

> "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054)

LH

Luke H.

Financial Advisor

> "Menus take hunting round, setting up feels clunky."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639)

AM

Alejandro M.

Chief

> "I love how fast you can create large meeting and have them schedulized and under control"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763)

UC

Urgan C.

Associate

> "user interface can feel outdated and navigating settings sometimes requires too many steps"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742)

Harshul S.

Sr Tech support specialist for Network Operations

> "It’s is reliable for meetings and the team communication, and it rarely crashes. Once you learn where is everything is, it’s is easy to use..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "Sometimes I face lags while I use the web conferencing option."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772)

AT

Alejandra T.

BU Hybrid IT Regional Sales Manager

> "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626)

VR

Verified Reviewer

Software Engineer

> "The user interface can feel outdated, and there are occasional connectivity issues."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969)

JR

Jennifer R.

Teacher

> "Communication feels more professional, organized, and efficient because everything is handled in one platform."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485)

VR

Verified Reviewer

Business head-North America

> "User interface and experience wasn't intuitive and it wasn't easy to spot the functions such as screen sharing."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6310469)

VB

Viviana B.

Production supervisor Engineer

> "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692)

SS

Sahil S.

Assessment Engineer

> "Sometimes, it becomes a bit cluttered when you have many people in the group chats."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959)

JPN

Jean Pierre N.

Instructional Designer

> "I find it a robust and user-friendly platform for communication with a small or large audience."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7074284)

JL

Joan L.

Manager

> "Application would sometimes crash on some of our employees devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422949)

Harshul S.

Sr Tech support specialist for Network Operations

> "The chat and meeting notes are very much helpful too because everything stays in theone place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

BD

Brenda D.

Service Program Manager

> "occasionally I have experienced audio issues either during a call or if I have previously been using another platform."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804)

VR

Verified Reviewer

Data Centre Engineering Operations

> "The video and audio quality are generally stable and professional, which is critical for vendor-facing discussions."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685)

JA

Julian A.

IT Specialist

> "It can be a bit high in cost to maintain especially if your workplace is small."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420)

VR

Verified Reviewer

Software Engineer

> "High-quality video conferencing, reliable security features, and strong integration with other Cisco products."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969)

VR

Verified Reviewer

Product management services

> "Webex audio call has some issues related to quality."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6490493)

Harshul S.

Sr Tech support specialist for Network Operations

> "It’s is good for team collaboration and feels stable compared to some other tools I used before."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

MO

Moses O.

Customer Service Representative

> "Webex Suite does not work perfectly when there is internet issues."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6476705)

CTAS

Cornelius Tian Andi S.

Owner

> "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

HA

Hector A.

Technical Support Engineer II

> "Confusing tabs, seems to look like all the common tools are available but not of quick access"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538)

ANJ

Aja Nurse J.

Student

> "What I liked most about Webex Suite is how easy it was to join office hours and get help when I needed it."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812)

DG

Duncan G.

Solution Engineer

> "Sometimes google calendar meetings did not load correctly."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6433143)

CE

Christina E.

Owner

> "My team LOVES using it to communicate all day long and keep synced up between branches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6843590)

JD

Jess D.

RN

> "Sometimes the sound isn’t the best or it has a hard time connecting."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422631)

SY

Scott Y.

Content Creator

> "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended up not..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911)

VC

Valentina C.

instructional designer

> "I occasionally had problems sharing content and experienced slowness in chatting"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527)

Jeremy S.

Network Administrator Sr.

> "The ability to have different spaces for different projects or teams is great! ""

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6846956)

AB

Allie B.

Designer

> "I find WebEX t be unreliable and not compatible with other microsoft products."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473318)

KK

Khaled K.

System administrator

> "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642)

GM

Gregory M.

Director

> "Webex makes it hard to share your screen."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6446725)

LY

Loganne Y.

Ultrasound Technologist

> "Everything you need is in WebEx suite, it saves so much time because you do not have to go out to different sites to accomplish what you..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6425167)

VR

Verified Reviewer

Veterinary Student

> "The software is not super modern, some boxes look out of date."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6308241)

[View Reviews](https://www.capterra.com/p/237272/Webex/reviews/)

## User interface

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)

4.68 (1,896)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

4.41 (7,402)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

ScreenConnect

29/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/147830/ScreenConnect/#features)

Webex Suite

Top features

42/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/237272/Webex/#features)

### Recognition

ScreenConnect is recognized as a top-rated tool in 4 Capterra Shortlist reports

Webex Suite is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

ScreenConnect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Webex Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ScreenConnect

-   By ConnectWise
-   Located in United States
-   Founded in 1982

Webex Suite

-   By Cisco
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

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4.6

4.6

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[View full comparison](https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$25/month

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$4/month

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[View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

$30/month

Price

₹480/month

4.5

Features

4.6

4.6

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[View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$25/month

Price

$14.99/month

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/)

$30/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-147830/Slack-vs-ScreenConnect)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$25/month

Price

$7/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

$30/month

Price

€22.9/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/147830-149595/ScreenConnect-vs-AnyDesk)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,110)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$25/month

Price

$6/month

4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$30/month

Price

$199/year

4.5

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147830-177094/ScreenConnect-vs-Supremo-Remote-Desktop)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/)

$25/month

Price

$8.75/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,527)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$30/month

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/147830-163332/ScreenConnect-vs-GoToMeeting)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,527)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$25/month

Price

$14/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)