---
title: "Compare ScreenConnect vs Webex Suite 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ScreenConnect and Webex Suite based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/147830-237272/ScreenConnect-vs-Webex"
page_type: "comparison"
language: "en"
---

# ScreenConnect vs Webex Suite Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ScreenConnectWebex Suite2/4 selected

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

[## ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.7 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [1,901 reviews](#user-reviews)

Positive

1,821

Neutral

62

Negative

18

[## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,413 reviews](#user-reviews)

Positive

6,600

Neutral

680

Negative

133

## Not a match? Find software alternatives tailored to your priorities.

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of reviewers  
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of reviewers  
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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,487 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Single Sign On

NA

Remote Access/Control

4.7

Multi-Channel Communication

4.5

SSL Security

4.0

Server Monitoring

NA

79%Fit

High performer

Feature ratings

Single Sign On

4.1

Remote Access/Control

4.4

Multi-Channel Communication

4.5

SSL Security

4.2

Server Monitoring

4.8

User satisfaction

User satisfaction

4.7

User reviews[1,901](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

User satisfaction

4.4

User reviews[7,413](https://www.capterra.com/p/237272/Webex/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

Best for

Small, midsize, and large enterprises across financial services, healthcare, education, government, manufacturing, legal, telecommunications, energy, staffing, and sports and entertainment industries.

## User reviews

Pros & cons

Shyam Kishor P.

Team Leader

> "Moving files or managing system documents during support sessions is fast, which saves our IT support team a massive amount of time..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178333)

Shyam Kishor P.

Team Leader

> "The administrative backend can also feel a bit complex and cluttered when you are trying to configure advanced security permissions..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178333)

NO

Nelson O.

IT Systems Admin

> "ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

TW

Todd W.

IT Manager

> "It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

IA

Ima A.

With friends. Business

> "A reliable professional solution for remote access and technical support, combining strong performance and high security."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178256)

JD

Josh D.

IT Support Engineer

> "Document management is also basic and isn't really one of the platform's strengths."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7183393)

JD

Josh D.

IT Support Engineer

> "Performance is generally excellent, even on slower connections, with low latency and responsive controls."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7183393)

AF

Allen F.

Director of Information Technology Solutions

> "It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

NT

Nathan T.

IT Technician

> "The ability to view all screens, deploy scripts, and transfer files is always a bonus."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

TW

Todd W.

IT Manager

> "Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

NO

Nelson O.

IT Systems Admin

> "The appearance is neat and user-friendly, and it is not complicated to arrange unattended access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

UZ

Uriel Z.

Sr Systems Engineer

> "The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6551574)

NO

Nelson O.

IT Systems Admin

> "Some menus still feel confusing, but the software runs fast and works well in practice."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

TW

Todd W.

IT Manager

> "ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7036516)

Shyam Kishor P.

Team Leader

> "It makes jumping into a user session completely seamless, and the ease of use is unmatched."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7178333)

NT

Nathan T.

IT Technician

> "Sometimes it can be a bit hard for older users to find and run downloads."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

AP

Andrew P.

Noc Engineer

> "Fast and easy to help people not under our RMM, and a great secondary back up if our primary RMM goes down."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7154251)

MC

Mitch C.

Escalation Tech Lead

> "Sometimes the Agent Doesnt install properly and we have to contact support."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568)

AP

Andrew P.

Noc Engineer

> "I can get a users connect with a quick email."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7154251)

AF

Allen F.

Director of Information Technology Solutions

> "It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

VR

Verified Reviewer

IT Manager

> "Screenconnect has allowed us to add all of our 100 workstations to it and monitor and remotely assist them at a moments notice, we..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

MI

Matt I.

VP of IT

> "The agents are not signed so if you use ThreatLocker or something similar, it is going to be hard upgrading."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6844412)

LK

Lorenzo K.

Security Project Engineer

> "Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

LK

Lorenzo K.

Security Project Engineer

> "Features are sometimes changed without too much notice, leading to confusion from technical resources."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6857979)

VR

Verified Reviewer

Senior Technician

> "A lot of the time, there are network dropouts and this software makes it easy to check out if this has happened on a surface level,..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6661391)

AJ

Andrew J.

NOC Lead

> "The interface can be a bit messy."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

MK

Mark K.

Filed Engineer

> "Gives us total control of the machine and is super easy for the customer to give us the access to their machine."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6817262)

CTAS

Cornelius Tian Andi S.

Owner

> "mobile access not as smooth as desktop"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

IB

Ian B.

NOC Manager

> "It has been very helpful to use the remote screenconnect tool to use to connect to users machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6539981)

SC

Shane C.

Systems Administrator

> "Sometimes it's difficult to make groups of endpoints due to the advanced filtering options"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6439897)

EM

Eduardo M.

Systems and Technology Lead

> "very robust platform used daily to provide remote assistance to end-users in my company and to troubleshoot unattended computers..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6186051)

CS

Corey S.

IT Support Manager

> "Sometimes a screen sharing session can be a little laggy when connecting with Macs."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6343452)

VR

Verified Reviewer

Executive

> "The features and reliability are better than other tools we’ve used, and the backstage mode is a real standout."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

AM

Austin M.

Admin

> "Sometimes the connections can drop or the deployment wont work for what ever reason."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6311739)

NT

Nathan T.

IT Technician

> "Customer support is unmatched as well and they are always willing to take care of any issues with the software itself."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

Bongani B.

IT TECHNICIAN

> "the controller task bar bugs out more than it ought towhile doing a far off meeting from the help tab, possibly a few times it..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4390830)

NT

Nathan T.

IT Technician

> "Installing access on machines is as easy as clicking a button."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7015050)

SO

Shawn O.

IT Systems Specialist

> "Not enough options for sorting the devices. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

MS

Michael S.

Cyber Manager

> "We love the ability to remotely connect to our clients along with the ease of use and features that the product offers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7003889)

SG

Shaun G.

Manager, Managed IT

> "Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4817928)

AF

Allen F.

Director of Information Technology Solutions

> "It was easy to use and provided the basics of what was needed to support our machines."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7010880)

IS

Ivy S.

Network Engineer

> "Things such as "prevent user from initiating chat when host is not connected" just isn't possible and evey though there's page after..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

CB

Connor B.

Client Services Manager

> "Setting up my screen display for the non-profit I work for was a breeze."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6801418)

TA

Tarek A.

Customer Service Specialist

> "It doesn't support all the languages and it only has chats and emails as it doesn't support phone engagement."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4642309)

GM

Gianni M.

Marketing Manager

> "The software also has very professionalised and responsive vendor support services providers."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6642330)

MSB

Mohamed Salah B.

Project Manager

> "ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

VR

Verified Reviewer

Executive

> "ConnectWise ScreenConnect is highly reliable for us."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6830303)

AC

Aiden C.

Software Support Team Lead

> "The layout can make it difficult to click in the right place (poorly placed dropdowns, etc.) when remoting in."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4271242)

MP

Mattia P.

IT Operations Manager

> "The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6864095)

LC

Linsay C.

Owner

> "I have a larger resolution monitor at home than the one in the office and it's hard to get the screen to adjust."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

VR

Verified Reviewer

IT Manager

> "they also allow us to have a custom domain and splash screen for a professional look"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6078970)

SL

Shawn L.

IT Manager

> "Customer support takes long for feedback"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238)

LM

Lucia M.

HR Manager

> "This product ensures secure connections and easy to use controls."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6629091)

HA

Henri A.

Sales manager

> "Only thing that bothers a bit is that "remember me" does not work so every time I have to log in with "2-step auth.""

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4262472)

CTAS

Cornelius Tian Andi S.

Owner

> "overall I like this app because the speed, reliability and security"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6793301)

KA

Kyle A.

Operations Manager

> "We've occasionally had some issues when the service decides to not boot correctly and we have to re-install."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4297229)

Jimmy Dean H.

IT Manager

> "It's very easy & intuitive to use with a great interface & plenty of details per device."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530)

MSB

Mohamed Salah B.

Project Manager

> "Additionally, it lacks some advanced features that may be necessary for certain businesses."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4489836)

AJ

Aditya J.

Developer

> "Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4700412)

LC

Linsay C.

Owner

> "Also it's hard to see if another user is logged in to the system already."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4999033)

Raj S.

Software Developer

> "It helps in saving a lot of time by allowing remote access to a customer's device where both of us can use the device and help them..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4080272)

DB

Dylan B.

IT Specialist

> "There are times when it's slow to connect to the website."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4749326)

JM

Justus M.

Freelancer

> "There are several things that I like about ConnectWise Control:Wide range of connectivity options: ConnectWise Control supports a..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Akshay S.

Game Developer

> "The thing I liked least about ConnectWise Control was its lack of native mobile apps. While there is a mobile web app, it is not as..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3355954)

HW

Henry W.

Director

> "We are constantly providing IT/Accounting/Payroll support to our clients and ConnectWise Control is one of the most important tools..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3838834)

VR

Verified Reviewer

Practice Manager

> "There aren't any features of ConnectWise that we feel need to be improved at this time."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4377531)

JM

Justus M.

Freelancer

> "The software has a user-friendly interface and includes a range of helpful features, such as chat and messaging tools, that make it..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4391001)

Nick D.

Systems Engineer

> "Once it's installed it can be difficult to turn the process off and when we first implemented it the software would trigger systems..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3503439)

CS

Cassidy S.

Consulting Team Lead

> "ConnectWise is one of the best remote access solutions because of its encryption feature, which keeps our data safe while being..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4698233)

Abhishek G.

Intern

> "Sometimes service providers are used for malicious use.2."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423)

VS

Vikas S.

Manager

> "ConnectWise Control's screen sharing, chat, and file transfer features make it easy for team members or clients to collaborate in..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4627163)

MM

Megan M.

IT Exec

> "The agents would all of a sudden lose connection with the server."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4504059)

DG

David G.

Art Director

> "ScreenConnect is a great tool for managing our company's digital signage program."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5068309)

BG

Brian G.

Tech support

> "It's a bit pricey compared to other alternatives that we looked at."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4249648)

SO

Shawn O.

IT Systems Specialist

> "This product made it much easier for our department to support teachers and administrators in a more timely manner. "

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5045931)

WL

Warren L.

General Manager

> "more often than not, the support team have to escalate and log a ticket, which takes a while t get a response."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3560535)

BB

Brittany B.

Office Manager

> "Easy to log on and allow access."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6648673)

JL

Jacob L.

IT SUpport Engineer

> "Avoid Avoid Avoid represents a massive corporate risk"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#SoftwareAdvice___5024475)

IS

Ivy S.

Network Engineer

> "SC has let us move quickly on absorbing new clients into our remote access base and quickly assist people who just need a hop-on to..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5012884)

AB

Alexandra B.

Director of Offsite-Programs (Call Center)

> "We use the software to monitor multiple screens at once (10+) and there is a LOT of back and forth as you have to view each..."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___2661436)

NO

Nelson O.

IT Systems Admin

> "Some menus still feel confusing, but the software runs fast and works well in practice."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7113582)

AJ

Andrew J.

NOC Lead

> "The interface can be a bit messy."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

Jimmy Dean H.

IT Manager

> "It's very easy & intuitive to use with a great interface & plenty of details per device."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6784530)

Jonathan N.

System Engineer

> "The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___3055373)

DG

David G.

Art Director

> "ScreenConnect is a great tool for managing our company's digital signage program."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5068309)

MC

Mitch C.

Escalation Tech Lead

> "Sometimes the Agent Doesnt install properly and we have to contact support."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___7013568)

YET

Yunus Emre T.

Sr. Human Resources Representative

> "Easy of use and fast interface"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6296975)

SL

Shawn L.

IT Manager

> "Customer support takes long for feedback"

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___5098238)

AJ

Andrew J.

NOC Lead

> "Integration is great also."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___6803780)

Abhishek G.

Intern

> "Sometimes service providers are used for malicious use.2."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4687423)

MA

Mohammed A.

Associate

> "like the service from ConnectWise which can integrate with many products and services."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4219113)

AS

Avinash S.

Business Development Representative

> "The support provided is to be honest very dissapointing."

[See full review](https://www.capterra.com/p/147830/ScreenConnect/#Capterra___4185023)

[View Reviews](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

BT

Brian T.

Teacher

> "Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

Richard B.

Managing Director

> "Often found it to be buggy - random crashes in the middle of a meeting - clearly not a good look when those meetings are with..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7187745)

BT

Brian T.

Teacher

> "The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

Arpit K.

Project Engineer

> "Also, it might be overwhelming for new users to settle in due to the various components of the suite."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096)

BT

Brian T.

Teacher

> "The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

CG

Carly G.

Curriculum designer and trainer

> "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918)

Arpit K.

Project Engineer

> "Overally for me, it is a highly reliable suite system that can handle massive deployment with excellence in data privacy, compliancy..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7151096)

Harshul S.

Sr Tech support specialist for Network Operations

> "The mobile version is ok but not as smooth as the desktop ."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

Maaz P.

Technical Support Engineer

> "It allows users to conduct high quality meetings from laptops, mobiles and browsers without complicated setup."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132316)

JP

Jennifer P.

Sr. Auditor

> "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

Steven M.

system technique

> "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443)

VR

Verified Reviewer

Software Developer

> "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

YM

Yasmin M.

Accounting Assistant

> "Webex Suite stood out to me for its strong video and audio quality, especially during longer meetings where stability really matters."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303)

YM

Yasmin M.

Accounting Assistant

> "Some features are not as easy to find, which can make the learning process slower."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303)

KS

Kimberly S.

Patient Service Representative

> "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411)

JG

Jessica G.

Realtor

> "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494)

ANJ

Aja Nurse J.

Student

> "I used it at Concordia University during my Introduction to Statistics course, which was self‑learning, but Webex was the platform I..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812)

TZA

Theint Zarchi A.

System Engineer

> "Webex can consume a lot of CPU and memory, which may slow down older devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788)

JR

Jennifer R.

Teacher

> "As a teacher, what tend to like most about using Webex is how it makes parent communication fast, organized, and all in one place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485)

CTAS

Cornelius Tian Andi S.

Owner

> "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

ANJ

Aja Nurse J.

Student

> "Even though my course was self‑learning, Webex made it simple to connect with my instructor or TA, share my screen, and ask questions."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812)

VK

Valentin K.

Spring Intern

> "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419)

JR

Jennifer R.

Teacher

> "Using Webex has made it much easier to stay connected through quick phone calls and text messages without needing to use personal..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485)

EC

Eli C.

specialist

> "Their texting feature can be frustrating if you are not texting with an existing contact."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901)

Duncan C.

Digital Solutions Lead

> "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460)

VR

Verified Reviewer

Software Developer

> "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

VR

Verified Reviewer

Marketer and Designer

> "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580)

DT

Daniel T.

IT Engineer

> "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617)

ST

Sasha T.

Junior Digital Marketing Manager

> "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509)

VR

Verified Reviewer

CS Senior Analyst

> "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974)

JP

Jennifer P.

Sr. Auditor

> "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

DJ

Derek J.

Owner

> "There's no web based video calls, it all has to go through their program and can be a hassle."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660)

Aditya Kumar V.

Devops Engineer

> "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180)

DP

Dylan P.

Lab Operations Associate

> "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272)

SD

Suzanne D.

Partnership Performance manager

> "Stable platform that allows meeting, screen sharing communications."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7163491)

AG

Alvaro G.

Team Leader

> "Constant relogin into the tool makes it less reliable when urgent meetings take place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835)

AH

Aaron H.

Sales and Inventory Analyst

> "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

SG

Shauntel G.

Operations Coordinator

> "find it difficult to link external camera/mic when using it unlike some other products"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642)

AP

Ale P.

SWE

> "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524)

LH

Luke H.

Financial Advisor

> "Menus take hunting round, setting up feels clunky."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

UC

Urgan C.

Associate

> "user interface can feel outdated and navigating settings sometimes requires too many steps"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742)

NB

Nivesh B.

Network Engineer

> "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "Sometimes I face lags while I use the web conferencing option."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772)

Harshul S.

Sr Tech support specialist for Network Operations

> "It’s is reliable for meetings and the team communication, and it rarely crashes. Once you learn where is everything is, it’s is easy..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "On few occasions, I have also experienced some technical glitches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494)

AT

Alejandra T.

BU Hybrid IT Regional Sales Manager

> "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626)

SS

Sahil S.

Assessment Engineer

> "Sometimes, it becomes a bit cluttered when you have many people in the group chats."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959)

JR

Jennifer R.

Teacher

> "Communication feels more professional, organized, and efficient because everything is handled in one platform."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150485)

BD

Brenda D.

Service Program Manager

> "occasionally I have experienced audio issues either during a call or if I have previously been using another platform."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804)

VB

Viviana B.

Production supervisor Engineer

> "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692)

JA

Julian A.

IT Specialist

> "It can be a bit high in cost to maintain especially if your workplace is small."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420)

Yatra P.

Omni Associate

> "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

HA

Hector A.

Technical Support Engineer II

> "Confusing tabs, seems to look like all the common tools are available but not of quick access"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538)

Harshul S.

Sr Tech support specialist for Network Operations

> "The chat and meeting notes are very much helpful too because everything stays in theone place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

VC

Valentina C.

instructional designer

> "I occasionally had problems sharing content and experienced slowness in chatting"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527)

Yatra P.

Omni Associate

> "Webex Suite has everything that one search for like meetings, chat, and callings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

MK

Mohamed K.

Csr

> "Has some lag and crashes, it takes a long time to get master it"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6774239)

Harshul S.

Sr Tech support specialist for Network Operations

> "It’s is good for team collaboration and feels stable compared to some other tools I used before."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

Milton A.

IT

> "With my service provider, signing up for the service can be complicated."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984)

CTAS

Cornelius Tian Andi S.

Owner

> "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

GM

Greg M.

AV Technician

> "Sometimes upon system boot the program takes long to load"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6576775)

ANJ

Aja Nurse J.

Student

> "What I liked most about Webex Suite is how easy it was to join office hours and get help when I needed it."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7150812)

CW

Colter W.

Developer

> "Difficult to remove/uninstall from end-user computers."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592955)

DH

Denise H.

legal assistant

> "I like that Webex can be used at home, at work, on the phone and truly any electronic device."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454)

SS

Sahil S.

Assessment Engineer

> "You do not have option to view the group clearly"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959)

SY

Scott Y.

Content Creator

> "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911)

VC

Vinayak C.

DGM

> "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

BT

Brian T.

Teacher

> "Therefore, I can still accomplish many tasks that I used to due to this feature. "

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

RG

Raghav G.

Customer Support Lead

> "Having a lot of features also means that the software is not beginner-friendly causing them to get confused with a host of other..."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___5027396)

KK

Khaled K.

System administrator

> "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642)

IM

Ilario M.

ICT Infrastructure Manager

> "overall price, often issues on workplace client"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659321)

BT

Brian T.

Teacher

> "The WebEx Meetings tool is great to use for our online school. "

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7162026)

CW

Chris W.

Client Services Specialist

> "Confusing prompts, technical jargon, and cumbersome configurations made the process unnecessarily complex."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6195426)

CA

Christine A.

Project Manager

> "Fosters productivity by remote collaboration by video conference calls and online meetings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141)

GF

Georgios F.

Engineer

> "During online seminars I noticed that the screen sharing when the tutor wants to share the screen is not so clean."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6160845)

AM

Alejandro M.

Chief

> "I love how fast you can create large meeting and have them schedulized and under control"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763)

VC

Vinayak C.

DGM

> "There are occasional issues with connectivity and performance, which disrupt meetings and presentations."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

RV

Ramgopal V.

Embedded Software Developer

> "The only issue I've ever noticed is participants' inability to update the initial email address used to sign up. While the program has..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4510680)

VR

Verified Reviewer

Data Centre Engineering Operations

> "The hardware is robust, with intuitive controls for users unfamiliar with the system."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685)

VC

Vinayak C.

DGM

> "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

GM

Greg M.

AV Technician

> "Ease of use, the interface is intuitive and and API integrations can be incredibly powerful"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6576775)

AS

Aimee S.

Director

> "WebEx feels like an old interface and a lot of the features are hidden or not available."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6079741)

VC

Valentina C.

instructional designer

> "Straightforward and immediately understandable interface even in the first uses"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527)

TO

TEMITAYO O.

Salesforce Developer

> "The interface can be a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6441850)

VK

Valentin K.

Spring Intern

> "Modern, clean interface."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419)

Devendra Kumar S.

Manager

> "As of now, it is difficult to tailor the interface and user experience to fit the needs of different teams or departments."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4448142)

Afiqul I.

Assistant Manager

> "I love the integration of Webex with other applications"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6680761)

Craig John C.

Business Intelligence Analyst

> "Integration with greater work environment leaves a lot to be desired."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6317050)

MF

Mara F.

Interpreter

> "Very high quality product with very good integrations capabilities and straightforward usage."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6842675)

MB

Myriam B.

Lawyer

> "This is something Webex should look into, as it seems it uses up too much power or bandwidth, and does not integrate smoothly with..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4218740)

Noureen P.

Corporate Human Resources

> "Webex can also be integrated with other tools such as Microsoft Teams, Slack, and Google Workspace, making it easy to work seamlessly..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4629048)

VR

Verified Reviewer

Student

> "Also, support for GSuite is lacking which is disappointing, as integration with Google Calendar would be very useful"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___2689641)

Devendra Kumar S.

Manager

> "Integration with existing business processes is also easy as Webex integrates with many popular platforms, such as Microsoft Office..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4448142)

MB

Mark B.

Application Developer

> "It may just be due to my setup, but it does not seem to integrate as tightly with Outlook."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3088860)

EH

Edward H.

Lead Infrastructure engineer

> "It is easy to use for non-technical users in the organization."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6493412)

EP

Ennio P.

ASPP

> "It is not as intuitive and easy to use as some similar programs"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6304200)

JJ

Joshua J.

Account Executive

> "Very user friendly!"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6837422)

Ryan H.

Marketing Manager

> "Too much of a hassle for the end user."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4361620)

GF

Georgios F.

Engineer

> "The environment of Webex is very friendly and even if you are a first time user you can use it without any difficulties."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6160845)

AH

Abigail H.

Student

> "The UI is not incredibly intuitive and it can be hard to find certain options."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3436106)

DW

Daniel W.

Chief Technology Officer

> "The product is very robust and easy to use on a daily basis."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___5037389)

HH

Hannah H.

Ophthalmologist

> "Webex was certainly usable but the user experience was not as good compared to some of the other apps that are also free."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___3245192)

AH

Aiden H.

Marketing Executive

> "The support desk are superb and respond to any questions in under 15 minutes allowing you to continue on with what you were working on..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___5037165)

Milton A.

IT

> "With my service provider, signing up for the service can be complicated."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984)

NC

Nikolas C.

CEO

> "I use it with specific nice of customers who are already webex users but that helps me to learn more about the product and to like it..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6199522)

BG

Bryson G.

CRNA

> "I dislike nothing about this service."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6660856)

RG

Raghav G.

Customer Support Lead

> "There are a lot of features in Webex that help me and my team deliver technical support to our customers."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___5027396)

AB

Ashish B.

digital marketer

> "The customer service was the most annoying aspect of this software. Since their customer service desk is located overseas, we..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4913096)

MY

Michelle Y.

CFO

> "It was great and after getting set up which took a while through customer service"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6780738)

Mansi M.

Software Engineer

> "I do not like that they don't have effective customer support like chat, which could help me onboard easily."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4215110)

[View Reviews](https://www.capterra.com/p/237272/Webex/reviews/)

## User interface

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)

4.68 (1,901)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

4.41 (7,413)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

ScreenConnect

27/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance
-   Compliance Management
-   CRM
-   Cross-Platform
-   Customizable Branding
-   Customizable Reports
-   Data Encryption
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Mobile Device Access
-   Multi-Channel Communication
-   Multi-Monitor Support
-   Multi-platform support
-   Multiple User Accounts
-   Multi - Session Handling
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Reboot
-   Remote Update/Installation
-   Reporting
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/147830/ScreenConnect/#features)

Webex Suite

Top features

37/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance
-   Compliance Management
-   CRM
-   Cross-Platform
-   Customizable Branding
-   Customizable Reports
-   Data Encryption
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Mobile Device Access
-   Multi-Channel Communication
-   Multi-Monitor Support
-   Multi-platform support
-   Multiple User Accounts
-   Multi - Session Handling
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Reboot
-   Remote Update/Installation
-   Reporting
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/237272/Webex/#features)

### Recognition

ScreenConnect is recognized as a top-rated tool in 5 Capterra Shortlist reports

Webex Suite is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

ScreenConnect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Webex Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ScreenConnect

-   By ConnectWise
-   Located in United States
-   Founded in 1982

Webex Suite

-   By Cisco
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

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4.5

Features

4.6

4.6

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[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

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4.3

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[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

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₹480/month

4.5

Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

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Features

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Ease of Use

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[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

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4.5

Features

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/135003-147830/Slack-vs-ScreenConnect)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$25/month

Price

$7/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

$30/month

Price

€22.9/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/147830-149595/ScreenConnect-vs-AnyDesk)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$25/month

Price

$6/month

4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

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$30/month

Price

$199/year

4.5

Features

4.5

4.6

Ease of Use

4.8

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[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

$25/month

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4.3

Features

4.6

4.3

Ease of Use

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[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

vs

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4.5

Features

4.4

4.6

Ease of Use

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[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

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4.3

Ease of Use

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