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Elation Health supports small to medium-sized clinics focusing on primary care services, practices using traditional insurance billing, and care groups.
Telehealth practice management solution for businesses of all sizes which helps with regulatory compliance, messaging, walk-in alerts, intake forms, online payment, chat support, and more.
I tried 15 software including some of the most popular ones. Elation to me is one of the fastest to use and pleasure to use.
There is no way to delete tags or user-entered lab orders. We should be able to delete in case of errors.
Overall very positive experience. Appreciate having access to communication with my medical provider in a safe and secure way.
Additionally, during the minimal data migration they did do, Elation's team managed to miss every single deadline by weeks to months.
I can tell you- Elation staff is super smart. Customer service is not needed much as everything works great.
I am constantly filing Dermatology reports under Misc because Derm doesn't exist. I can think of several other specialties that I have to list as misc which makes it difficult to find.
My staff and I are extremely happy that we ended up with Elationhealth. Everyone loves Amazon as the website is very robust and user friendly.
I would like to use the platform but customer support is pathetic and no live interaction.
Hipaa compliance is very important, and this platform does a good job of this. The platform also works on a low and reasonable bandwidth, and speed, and the picture and sound are still quite good.
Patients also frequently complain about the inability to connect bluetooth devices unless they connect the device after start up of the app.
Great "call" quality and very easy to naviagate. The main difference with Vsee as opposed to Zoom, etc. is the encryption, allowing for secure counseling sessions.
There is no way to contact a human to discuss the problems.
Loved this software and depended on it for daily use for my essential telemental health sessions. In the beginning, I was given a free Demo with a support person that was great.
Sometimes, we have to switch to Zoom. I would prefer to avoid this problem.
What I liked most about VSee is it's easy to use and has a messaging feature which was helpful if a client couldn't join the video call right away. It was easy to download and create a profile.
Not acceptable support at any level, but especially during a national crisis.
Nathan H.: My name is Nathan. I'm owner of a mental health agency. And I give VSee Clinic a five out of five. For more reviews like this, quick below. Some options I had considered was using Zoom. Didn't do that just because of the cost of it. And then also looked into like Skype and FaceTime, but those are not HIPAA compliant. So that's why I didn't choose those platforms. I chose the VSee Clinic because of the HIPAA compliancy, the security of it, and also being able just to invite specific clients into it and they can use their phone or laptop for it and be able to do secure web seminars and conferencing directly with them. And it was cost-effective for me. Yeah, it was easy just to implement the system, just getting the username ID and password and all that signed on. And then just getting different clients signed on, just connecting them and having them search for me as their provider. So most of my clients, it's been a smooth transition, just getting them into the system. I would say the main advice that I have, assuming that this is a good fit for you, would be to just make sure when you invite people in it, that you give them the steps to search for you as a provider. And then if people have like issues with passwords and all that, just directing them to the main website to have a representative just kind of reset their password. Those were some of the main issues that I've had that I've been able just to find solutions. And the website, the people are able to help them very easily so far.
Elation Health
Top FeaturesVSee Clinic
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