# Compare MasterControl Manufacturing Excellence vs MasterControl Quality Excellence 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MasterControl Manufacturing Excellence and MasterControl Quality Excellence based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148011-148577/MasterControl-vs-MasterControl

---

# MasterControl Manufacturing Excellence vs MasterControl Quality Excellence Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MasterControl Manufacturing ExcellenceMasterControl Quality Excellence2/4 selected

[MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/)[4.6 (182)](https://www.capterra.com/p/148011/MasterControl/reviews/)

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

[## MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/)[4.6 (182)](https://www.capterra.com/p/148011/MasterControl/reviews/)

Starting Price

$1000.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [182 reviews](#user-reviews)

Positive

173

Neutral

8

Negative

1

[## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$25000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [526 reviews](#user-reviews)

Positive

489

Neutral

35

Negative

2

## Summary

* * *

Features in Manufacturing Execution Software

Best performer

33 / 46

Only MasterControl Manufacturing Excellence

-   API
-   Barcode/Ticket Scanning
-   Forecasting

25 / 46

Only MasterControl Quality Excellence

-   Cost Tracking

User satisfaction

User satisfaction

4.6

User reviews[182](https://www.capterra.com/p/148011/MasterControl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.6

User satisfaction

4.5

User reviews[526](https://www.capterra.com/p/148577/MasterControl/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

$1000Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

$25000Other, Per Year

-   Free version
-   Free trial

Best for

Best for

MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70%

Best for

MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences.

## User reviews

Pros & cons

SR

Stephanie R.

Sr. QA System Specialist

> "I also value how seamlessly it integrates with other MasterControl modules like Quality Events and Document Control,..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

VR

Verified Reviewer

Document Control Specialist

> "It is nice to not have to worry about handwriting and spilling IPA on the paperwork or having pages of batch records lost...."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6869574)

SR

Stephanie R.

Sr. QA System Specialist

> "It has improved accuracy, traceability, and efficiency across production processes while streamlining communication between..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

AK

Aubrey K.

QC Project Support Specialist

> "Building the batch record templates is a lot of work and there’s no good way to speed up the process."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023144)

SR

Stephanie R.

Sr. QA System Specialist

> "Overall, MX has greatly improved efficiency, audit readiness, and collaboration between production and QA, supporting our..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

JM

Jesse M.

Formulation Technician II

> "Each item on MasterControl is too close together and is hard to navigate which Form/Document"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7066405)

TL

Traci L.

Senior MasterControl Specialist

> "Production likes the ease of use, the capture of who did a step and when enhances compliance, good documentation practices..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023080)

VR

Verified Reviewer

Quality specialist

> "It takes a really long time to make electronic batch records because ours are very long and they are detailed"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023691)

EE

Elias E.

Manufacturing Operations Engineer

> "Being able to easily execute, have automated calculations, sign-offs, data projections is fantasitic for our end users."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023115)

NG

Nicholas G.

Document Coordinator

> "It defaults to sections I do not need and has to reset after opening a useful section."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023007)

SR

Stephanie R.

Sr. QA System Specialist

> "It streamlines batch record review, reduces errors, and accelerates product release."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

MW

Matthew W.

Quality Engineer

> "I don’t like having to delete a packet if the master template is rejected."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

MB

Megan B.

Regulatory Affairs Associate II

> "I like the reduction of paper records and not having to distribute controlled copies to different departments."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023730)

MW

Matthew W.

Quality Engineer

> "I don’t like how the master template approval process is managed in Qx."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

NG

Nicholas G.

Document Coordinator

> "The visibility into the data and being able to look into what has been done when has been a great help."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023007)

NG

Nicholas G.

Document Coordinator

> "It can be difficult to find the proper view when opening a record."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023007)

WD

William D.

Manufacturing Quality Engineer

> "It is user friendly and allows our company to record the information quickly, accurately and compliantly."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7022753)

JL

Jimmy L.

Label Printing Ops

> "Sometimes it moves slowly to a crawl that barely anything can get done."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7058510)

AP

Ashley P.

Sr. Manager, Quality Systems

> "Love how the module has streamlined our processes and made the training integration seamless."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023677)

SS

Sunkit S.

Senior Associate Manufacturing Science and Technology

> "Lacking some formula creation functionality that other systems have."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6809575)

WD

William D.

Manufacturing Quality Engineer

> "I like working with the MasterControl team to enhance the product and add improvements on a continuous basis."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7022753)

Joshua P.

Quality Process Manager

> "I dislike having to click to drill down to individual steps in a production record."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6867348)

MW

Matthew W.

Quality Engineer

> "I also like the visibility of the status of the production record and the significant figures."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

SG

Seamus G.

Automation Engineering

> "It's impossible to consider going back to paper batch records."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024238)

RA

Rosalia A.

Quality Manager

> "The implementation process with the tool to build “skeleton BR” is awesome."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023854)

BM

Brian M.

Plant Management

> "Text is small and most of the UI cannot be customized for individual needs."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6650629)

RT

Rose T.

Business Process owner

> "Collaboration in our hypercare period to discuss pain points from implementation has given us a much more seamless approach"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6810460)

AC

Audeen C.

Sr. Manager, Quality Systems

> "I have used manual batch records in the past and it can be challenging in running a process and ensuring that the document..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5015172)

KB

Kalina B.

Quality Eningeet II

> "Overall, it is rather positive and would like to see more improvements to Master Control capabilities with integrations."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024084)

ER

Erik R.

Transfer and Product Support - Digitalization

> "New features not always fitting 100% on old features."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6809556)

MW

Matthew W.

Quality Engineer

> "I like how easy it is to create production records and notify managers of oos events."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

BM

Brian M.

Plant Management

> "Software is full of bugs that make building and using templates difficult"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6650629)

MM

Mike M.

Business System Owner

> "The Mx platform is easy to use efficient in really has a lot of features that other products don’t have."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023134)

GH

Greg H.

Supervisor, QMS Systems

> "The cost is extremely high per license."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023051)

AEC

Anthony E. C.

Quality Compliance

> "Rather thank reviewing for quality in your manufacturing process. "

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7022912)

LM

Luis M.

QUALITY ASSURANCE AQL LEAD

> "I don't like to take test for every read SOP."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7013881)

DP

Donald P.

IT System Analyst

> "From sales, leadership, implementation and support, the entire MasterControl team has been a great partner."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024226)

JH

Justin H.

Senior Manufacturing Engineer

> "Integrating with regulatory, validation of templates, and some small lags are the main issues or services that we have not..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080532)

JA

John A.

Applications Specialist - QMS

> "The different utilities within each different Phase Step Type gives the Template Builder a wide range of formatting options,..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5003772)

MR

Madison R.

Quality Assurance Lead

> "Master control is more costly than other eQMS systems and it is a bit difficult to obtain 1:1 technical help when issues..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5039168)

SG

Seamus G.

Automation Engineering

> "I find that this software provides a lot of consistent value to the company."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024238)

JA

John A.

Applications Specialist - QMS

> "Being in the Pharmaceutical environment, we have come across a few instances where we have identified defects in the system..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5003772)

CW

Cory W.

Manufacturing and Training Compliance Supervisor

> "This allows for a reduction in human errors specifically in documentation, as well as the ability to easily collect and..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5039195)

RZ

Robert Z.

Quality Engineer

> "Most of the difficulty has been on our side, but the time difference with being in Germany and only having integration..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4791334)

AK

Aubrey K.

QC Project Support Specialist

> "it’s incredibly customizable!"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023144)

JA

Joyce A.

Quality Assurance Specialist, System Administrator

> "We cannot have the system auto generate lot numbers for us because of the uniqueness and once a lot number has been created..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4236241)

TL

Traci L.

Senior MasterControl Specialist

> "Overall electronic batch records has been well received by our company."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023080)

AC

Audeen C.

Sr. Manager, Quality Systems

> "It can be challenging to search for a completed production record."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5015172)

WS

Wendy S.

Business Applications Manager

> "Learning how to build our records within MX took a small learning curve, but once you build one, you are on your way!"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6644015)

LX

Linda X.

Lead Technologist

> "The most difficult feature to use in Manufacturing Excellence is currently product families."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080016)

VR

Verified Reviewer

North America Quality Specialist

> "In addition, the product is integrated with the quality solutions of MasterControl, including documents, training, and..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6179792)

TM

Tim M.

Director of Operations

> "Integration with our ERP has been more difficult. "

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5016542)

WW

Wendy W.

QMS Administrator and Document Control

> "We like the tracability."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7097226)

MM

Matthew M.

Senior eQMS administrator

> "Working with departments that do not want to progress."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080109)

FL

Fabio L.

Quality Analyst

> "Having both QMS and MX makes for a great combo"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6830432)

KG

Kimberly G.

Quality Assurance Program Manager

> "Time to set up properly not fast enough for staff!"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080409)

ER

Erik R.

Transfer and Product Support - Digitalization

> "Mx is a great state of the art tool with an tight update schedule."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6809556)

AO

Abbie O.

Doc Control/MasterControl

> "The inability to run reports with the information needed."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4083549)

WY

Wanda Y.

QS Specialist

> "The Mx configuration is very flexible and can be easily adapt to our company processes."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6743703)

SL

Selena L.

Sterility Assurance Associate II

> "The cost of the product is quite high and it is difficult to get buy in from upper management"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4083342)

[View Reviews](https://www.capterra.com/p/148011/MasterControl/reviews/)

DN

Don N.

Associate director of quality

> "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

DN

Don N.

Associate director of quality

> "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Sarah S.

Quality

> "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

Marco B.

IT Senior Application Specialist

> "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

TL

Traci L.

Senior MasterControl Specialist

> "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039)

NL

Natasha L.

Sr QA Specialist

> "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695)

VP

Victor P.

Vice President, Business Operations

> "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NF

Nima F.

Sr. Quality Engineer

> "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

JC

Jennifer C.

Quality and Compliance Manager

> "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

VR

Verified Reviewer

Systems Specialist

> "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right,..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

ST

Steve T.

Quality analyst

> "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836)

AO

Amanda O.

Partner

> "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

VR

Verified Reviewer

Sr. Manager, SQA

> "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

KB

Karina B.

Manager, QMS

> "There are some character limitations within our forms that are difficult to work with."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

RS

Rajat S.

Quality Compliance Specialist

> "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651)

AP

Andrew P.

QMS Administrator

> "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673)

KB

Karina B.

Manager, QMS

> "We can build customized workflows and forms which helps our company"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

KB

Kalina B.

Quality Eningeet II

> "The import required a lot of manual updates, which was unexpected and time consuiming"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141)

MD

Madeline D.

Quality Engineer

> "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

FD

Frances D.

Project Manager

> "Fields that are not used cannot be removed creating end user confusion."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849)

WC

William C.

EQMS Project Manager

> "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VR

Verified Reviewer

Sr. Manager, SQA

> "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Sr. Manager, SQA

> "Provides a unified platform for document management, training, and electronic forms across quality processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

RA

Rosalia A.

Quality Manager

> "It can get confusing on the initial configuration and how it works for setting up at the initial part."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

JC

Jennifer C.

Quality and Compliance Manager

> "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

LG

Laura G.

Digital Quality Compliance Manager

> "The lack of audit trail information available to us."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

DN

Don N.

Associate director of quality

> "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

WC

William C.

EQMS Project Manager

> "This caused a delay in our ability to launch."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VN

Vinodh N.

Quality Engineer

> "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MO

Michele O.

Quality manager

> "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

AI

Angel I.

Quality Systems Director

> "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

SS

Stephen S.

QA Specialist

> "SEARCH is not consistent or inaccurate"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

NS

Nancy S.

eQMS Administrator

> "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

NS

Nancy S.

eQMS Administrator

> "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

RD

Richello D.

Sr Document Control Specialist

> "The flexibility of master control has allowed our team to continue to function across long distances."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829)

CH

Corneel H.

QA officier

> "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515)

CH

Chelsey H.

Sr Quality Systems Specialist

> "It makes people and companies stay accountable to actions within the system to ensure quality excellence"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

MO

Michele O.

Quality manager

> "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

WS

Willeke S.

QA Projects Manager

> "Not always easy for users to find their documents even with organisers and taxonomy"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598)

MH

Marsha H.

Senior Manager of Quality Systems

> "The Collaboration process involves multiple users and is key for robust revisions."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932)

GH

Gabrielle H.

Sr. Training Associate

> "The least thing I like about quality excellence is the implementation and ease of use."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023147)

Marco B.

IT Senior Application Specialist

> "It’s a great fit for organizations with strict regulatory requirements and structured internal processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

VR

Verified Reviewer

Sr. Manager, SQA

> "Standard reports are unreliable and often blamed on a third-party."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MW

Matthew W.

Quality Engineer

> "I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

SP

Sarah P.

Quality Engineer

> "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668)

LP

Leonardo P.

SQM

> "Very smooth application with aesthetic user interface and solid links to what is desired to explore in quality."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024340)

FP

Franziska P.

Director Program Management

> "Some features does not fit our processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810491)

VR

Verified Reviewer

Senior Training Manager

> "The integration you get with mastercontrol and the support from the MC community is unmatched."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023459)

VR

Verified Reviewer

Sr. Manager, SQA

> "Updates are unpredictable and often introduce new issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

LG

Laura G.

Digital Quality Compliance Manager

> "We are able to extract data needed for process improvement."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

VR

Verified Reviewer

Sr. Manager, SQA

> "Support is slow to respond and often unwilling to address known issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

RO

Rina O.

Director, Document Control

> "Able to train users easily and able to respond to most questions like a pro."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023873)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

NM

Nicolas M.

Senior Quality Management System Specalist

> "I really like that everything we need is under one house within different suites for easy managment."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022750)

JD

Johanna D.

Global Quality Performance Lead

> "There seem to be incomplete configurations hidden around corners, especially at imports and exports which is obstructing full use of..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___4791433)

AI

Angel I.

Quality Systems Director

> "I think MasterControl is really striving for high compliance and is always intaking customer feedback for improvement."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

SM

Serenity M.

Quality Assurance / Compliance Supervisor

> "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121)

ED

Emily D.

AD, Quality Assurance

> "I do like that the modules work together or can be linked for easy traceability."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022920)

VR

Verified Reviewer

Sr Director

> "Attrition of Tech Support causes some inconsistencies in support."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6302607)

AK

Aubrey K.

QC Project Support Specialist

> "The Insights reports are so helpful for viewing AQEM trends!"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022983)

AP

Abner P.

QA - eQMS SysAdmin

> "Reporting still lacks flexibility for end users."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165)

[View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/)

## User interface

4.56 (182)

4.49 (526)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MasterControl Manufacturing Excellence

Top features

33/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Bills of Material
-   Built-in Accounting
-   Compliance Management
-   Cost Tracking
-   Data Collection
-   Data Import/Export
-   Data Visualization
-   Document Management
-   Estimating
-   Forecasting
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Maintenance Scheduling
-   Monitoring
-   Multi-Location
-   Order Management
-   Performance Metrics
-   Product Information Management
-   Production Management
-   Production Scheduling
-   Project Management
-   Purchase Order Management
-   Quality Control
-   Quality Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Monitoring
-   Reporting & Statistics
-   Resource Allocation
-   Safety Management
-   Search/Filter
-   Shipping Management
-   Shop Floor Management
-   Supplier Management
-   Supply Chain Management
-   Task Management
-   Third-Party Integrations
-   Traceability
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/148011/MasterControl/#features)

MasterControl Quality Excellence

25/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Bills of Material
-   Built-in Accounting
-   Compliance Management
-   Cost Tracking
-   Data Collection
-   Data Import/Export
-   Data Visualization
-   Document Management
-   Estimating
-   Forecasting
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Maintenance Scheduling
-   Monitoring
-   Multi-Location
-   Order Management
-   Performance Metrics
-   Product Information Management
-   Production Management
-   Production Scheduling
-   Project Management
-   Purchase Order Management
-   Quality Control
-   Quality Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Monitoring
-   Reporting & Statistics
-   Resource Allocation
-   Safety Management
-   Search/Filter
-   Shipping Management
-   Shop Floor Management
-   Supplier Management
-   Supply Chain Management
-   Task Management
-   Third-Party Integrations
-   Traceability
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/148577/MasterControl/#features)

### Recognition

No recognitions have been awarded to MasterControl Manufacturing Excellence

No recognitions have been awarded to MasterControl Quality Excellence

### Deployment & support

MasterControl Manufacturing Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MasterControl Quality Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MasterControl Manufacturing Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

MasterControl Quality Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

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