# Compare Calendly vs ServiceWorks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Calendly and ServiceWorks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148036-183679/Calendly-vs-ServiceWorks

---

# Calendly vs ServiceWorks Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CalendlyServiceWorks2/4 selected

[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.7 (4,098)](https://www.capterra.com/p/148036/Calendly/reviews/)

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

[## Calendly](https://www.capterra.com/p/148036/Calendly/)[4.7 (4,098)](https://www.capterra.com/p/148036/Calendly/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [4,098 reviews](#user-reviews)

Positive

3,927

Neutral

131

Negative

40

[## ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting Price

$948.00/year

Value-for-Money

3.6

Functionality

3.6

Ease of Use

3.5

Customer Service

3.6

Reviews Sentiment

WD

CG

AF

Based on [115 reviews](#user-reviews)

Positive

67

Neutral

22

Negative

26

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## Summary

* * *

Key features rated by users

Features selected based on 17,260 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

Appointment Management

4.8

Online Booking

4.8

Calendar Management

4.7

Credit Card Processing

4.2

Availability Management

4.7

66%Fit

Not enough reviews

Feature ratings

Appointment Management

4.3

Online Booking

4.0

Calendar Management

3.7

Credit Card Processing

3.3

Availability Management

\--

User satisfaction

User satisfaction

4.7

User reviews[4,098](https://www.capterra.com/p/148036/Calendly/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

3.6

User reviews[115](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Ease of use

3.5

Functionality

3.6

Value for money

3.6

Customer support

3.6

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$948Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Calendly helps teams, SMBs, and solopreneurs in sales, services, finance, recruiting, & more save time, drive ROI, and scale—with flexibility to support enterprise growth.

Best for

1\. Appliance and HVAC 2. Cleaning Service 3. Pest Control Service 4. Auto Repair 5. Fleet Management 5. Electrical and Plumbing 7. Landscaping and much more

## User reviews

Pros & cons

FK

Farman K.

Software Developer

> "Calendly enables seamless sharing of availability with clients or teammates to book time without back-and-forth emails, while its integration to popular calendars and video tools like Zoom..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7051964)

CK

Cara K.

Tutor

> "Otherwise, I had to arbitrarily offer them only part of the list of possible times, so as not to overlap, and then they wouldn't find what they needed. If I offered students a window..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7050717)

VR

Verified Reviewer

Account Executive

> "The interface is simple and intuitive, even for non-technical users, and it handles things like time zones, buffers, and availability rules quietly in the background."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7085642)

VR

Verified Reviewer

Quality Assurance Executive

> "Occasionally, syncing issues with external calendars can occur, and customer support on lower-tier plans is not as responsive as expected. While the core features are strong, the pricing..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7086993)

RS

Radha S.

Legal Assistant

> "It excels at simplifying scheduling and fits seamlessly into daily workflows, making it especially useful for professionals who schedule meetings frequently."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7137055)

Caitie W.

General Manager

> "The free version does not have many features at all and when you upgrade to a paid version I still wasn't very impressed with the scheduling options for the high volume of scheduling and..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7120348)

RS

Radha S.

Legal Assistant

> "For individual use, Calendly felt almost effortless, and even for small teams, it significantly reduced coordination work. Where the experience was slightly limited was in advanced..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7137055)

Caitie W.

General Manager

> "It provided the bare minimum amount of features we needed for daily operations but did not have the level of detail and options I was hoping for."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7120348)

AS

Andrea S.

Owner

> "The many features that are offered, integrations, its ability to double check other calendars to prevent repeat/over bookings and that they offer a free subscription albeit extremely..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7030401)

VR

Verified Reviewer

Art

> "What I dont like about Candly is that the free version is too limited and when there is a coplex scheduling is hard to custom based on the needs."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7102947)

VR

Verified Reviewer

Quality Assurance Executive

> "The booking process is smooth and saves a lot of back-and-forth emails, which makes scheduling with clients and teams very efficient."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7086993)

VR

Verified Reviewer

Quality Assurance Executive

> "Customization options for booking pages and workflows are also somewhat restricted unless you upgrade."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7086993)

AH

Andrew H.

Advisory Associate

> "The biggest challenge was scheduling meetings for 2 busy partners and finding a gap that works for everyone, and Calendly makes it easy for clients to book."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7109664)

KP

Kelly P.

Director of Admissions

> "Sometimes, I have a hard time finding how to edit a schedule or limit the amount of signups on a day."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7103334)

FK

Farman K.

Software Developer

> "That enables teams at companies such as SoftWeb PK to spend more time coding and doing client work instead of focusing on logistics."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7051964)

Hannah K.

Vice President

> "I dislike the fact that there is no weekly schedule viewing option, and there is also no appointment type colour coding."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7070786)

OG

Olivia G.

Cleaning

> "Overall, it takes something that can be chaotic—scheduling—and turns it into a smooth, automated system that saves time, improves professionalism, and helps move business forward faster."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7130102)

VR

Verified Reviewer

Quality Assurance Executive

> "Some advanced features are locked behind higher-priced plans, which can feel limiting for individual users or small businesses."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7086993)

Becky O.

NUTRITIONIST

> "Basically, Calendly has helped me eliminate the back-and-forth of meeting and email scheduling, saving me a great amount of time and mental energy."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7085868)

HJ

Heriberto J.

MERN Full Stack Developer

> "The amount of clicks to get to the appointment, when selecting a contact and choosing it we only have available 30 minutes appointment and its hard to know if I will be able to appoint a..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6555200)

SH

Sofia H.

CEO

> "How convenient it is for constantly setting up meetings, I would say it took away 70% of the time I used to spend talking to clients trying to fund matching times, especially across..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7117514)

NW

Nolan W.

Head of Sales

> "Editing the Static My Scheduling Page, isn't as easy as it should be in my opinion, and there are multiple options available that can sometimes be confusing on your first time setting it up."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6820471)

Namratha C.

Product owner

> "simplifie scheduling, eliminates back-and forth email, and integrate smoothly with existing calendar"

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7099850)

KS

Kathryn S.

Coach and Consultant

> "I was slow to move to online scheduling because I was concerned that letting clients schedule online would lead to being overbooked, but I should have done it sooner."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7102420)

Gwen S.

Founder and CEO

> "I like the fact that even on the free plan, you're still able to have one meeting link that you can use for multiple things. Until you need other ones, and it's quite affordable"

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7119499)

RL

Richard L.

Director

> "One of the drawbacks of Calendly is its limited customization options on the free plan, which can feel restrictive for businesses wanting to maintain brand consistency."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6533291)

CUJ

Chris U J.

Bookkeeper and Administrative Support

> "It allows me to handle booking in a more structured and professional way without adding extra administrative work."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7117969)

IB

Ilyas B.

Senior Research Officer

> "Invitees were not able to reschedule by link so I had to manually do it which is frustrating in the mornings when I am busy."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6831470)

Clinton J.

Owner

> "I love the ability to automate meeting reminders, meeting prep questions, and even qualify before a meeting is booked."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6825862)

VR

Verified Reviewer

Project Manager

> "Sometimes the communication with stakeholder/person you’re having an appointment with gets confused in the details of the meeting."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7093640)

RB

Robert B.

Managing Agent

> "The integrations with Google Calendar and Zoom also save a ton of time and eliminate scheduling conflicts."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7053290)

SG

Shella G.

Marketing Consultant

> "Another small problem is that the settings are not completely intuitive. When I log in to change my availability or make changes to the types of meetings I am arranging, it sometimes takes..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6536696)

JH

Jamie H.

Executive Vice President at FEVO

> "The ability to share availability and automate bookings makes scheduling much more efficient."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7126454)

CK

Cara K.

Tutor

> "As an independent tutor, managing my schedule before Calendly was one of the most tedious and complicated parts of my job."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7050717)

Ismael V.

Sales Associate

> "I like how Calendly automates scheduling, it saves time by removing the back-and-forth emails and syncs easily with my calendar."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7039260)

MS

Monquisha S.

customer service rep

> "The only thing I really don't like using it is that there is not a lot of information you can put on it, like it is very simple and not always to the point"

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7062844)

LG

Lisa G.

Coach and Trainer

> "I love that I can have multiple calendars with different purposes, colors, and time lengths to distinguish the kinds of meetings I'm having. "

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7004060)

CI

Clarion I.

Software Consultant

> "If the user forgets to update their schedules on time, this might lead to conflicts if someone books a time when you are not available because you failed to update that information on the..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6648518)

MA

Michael A.

Founder

> "Calendly is one of the most popular meeting schedulers, and I think its reputation is well-deserved: it integrates with two of the most-used calendar platforms (Microsoft and Google) and..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7041984)

MC

Maxime C.

President

> "One downside of Calendly is that some features are only available with paid plans, which can limit functionality for users on the free tier."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6564188)

VR

Verified Reviewer

VP of Marketing

> "The paid plan allows you to customize your calendar more and gives you more options to set reminders across multiple applications."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6595963)

HC

Hadi C.

Senior Associates

> "Sometimes assigning different gap rules to each event type isn’t easy, so inevitably some events overlap."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6826051)

CC

Cheryl C.

Planning Coordinator

> "Calendy allows you to save time booking meetings and appointments by showing your availability and allowing the other person to match up with your open times."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6473730)

BV

Bailey V.

Recruiter

> "I didnt like how calendly couldnt automatically link to my teams calendar and give candidates the ability to schedule where we had "Free" openings."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6550207)

VJ

Vinod J.

Engineer

> "The most eye-catching feature is its ability to work with multiple time zones, which is useful for setting up meetings with clients or colleagues around the globe."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6562098)

BM

Brian M.

CEO

> "Customization is a bit difficult - no custom domains, colors or white label branding options are available."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6789739)

MZ

Mahe Z.

human Resource

> "It setting availability that is best part , as you can set your availability and user can set that and the automatic creating of meeting , so that we would not spend much of our time in..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6554782)

ES

Esther S.

Teacher

> "Setting up the schedule for appointment slots is a little tricky and it took my several tries to figure out the buffer time and availability window."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6800259)

VJ

Vinod J.

Engineer

> "Awesome integration with major calendar apps including Google Calendar, Outlook, and iCloud make sure that the appointments get automatically synchronized with no chances for double..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6562098)

SW

Sarah W.

Crisis Specialist

> "For example, when I used it to book college advisor appointments, if there was no zoom link and the email was through Calendly, I couldn’t reach the advisor"

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6437478)

SP

Sarah P.

Lead Design Researcher

> "A standout feature is the round robin scheduling option, which allows different team members to share the responsibility of customer exposure and continuous discovery."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6548850)

RO

Rachel O.

Researcher

> "I wish there was a better way to rename calls, I have to go into my zoom calendar after to personalize the call titles."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6724250)

NH

Nabila H.

Customer Success Team Lead

> "Actually many of them ended up getting it when they discovered it with me, we can also create workflows of follow up messages to clients after 7, 30 and 90 days it automated so much work..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6621804)

RS

Radha S.

Legal Assistant

> "Overall, the drawbacks were mostly about depth rather than quality."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7137055)

GB

Gary B.

CEO

> "The integration with my calendar helps prevent double-booking, and the automatic reminders for both parties reduce no-shows."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6546975)

SW

Sherry W.

Head of Finance

> "I don't think this is a Calendly problem but sometimes a meeting might not be exactly 30 mins/40mins and it is hard for the scheduler to adjust the meeting time."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6504101)

JC

Jacqueline C.

Brand Designer

> "I like that clients can choose mutually available time slots with ease and I am able to receive a notification when a new meeting has been added to my calendar."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6568384)

VR

Verified Reviewer

CEO

> "Customer service is not great and has gotten worse since they started using AI."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7056117)

PS

Perry S.

Property Manager

> "Finally, I like that I can customize the landing page, which I use to provide context, link to other webpages for the guest to review, etc."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6562936)

KM

Kiersten M.

Sales Development Representative

> "I dislike that it doesn't update availability in real time in accordance with my calendar events."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6437907)

OG

Olivia G.

Cleaning

> "It removes friction, which is huge—especially when you’re trying to convert leads quickly or make it easy for someone to take the next step."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7130102)

UC

URGAN C.

Associate

> "The downside is that some useful features, like group scheduling, are locked behind the paid plans."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6524024)

PK

Paulette K.

Credit Risk Analyst

> "I like how calendly allows you to limit the number of available meeting slots per day, helping manage workload and avoid overscheduling."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6560004)

MW

Mitchell W.

Assistant Manager

> "The event type setup can be a bit of headache - it’s not always super intuitive."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6870787)

AH

Andrew H.

Advisory Associate

> "It made scheduling meetings and sorting through multiple calendars efficient."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7109664)

IA

Ian A.

Recruiter

> "Kind of cumbersome, most people don't want to click a calendar link, most just give a time and then you call them"

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6573611)

Dionne Joy M.

Service Hub Representative

> "It eliminates the back‑and‑forth of trying to find a meeting time by letting people book directly based on my availability and easy to use by everyone."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7069294)

JH

Jeffrey H.

President

> "The only issue we have had is when we tried to schedule on Calendly and on Outlook calendar. If we already have something scheduled at a specific time on our weekly schedule, then we had to..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___5009928)

DR

Decire R.

Employee Care Manager

> "We are able to create events where we can have our employees schedule a time slot if they wish to attend our in person events."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6504608)

JC

James C.

Customer Success Manager

> "There are many options for setting up different kinds of meetings, but they are not intuitive, nor are they easily navigable. "

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6698854)

Daniela G.

Director

> "It integrates perfectly with other apps, such as Zoom, so when someone makes an appointment, it automatically arranges for the zoom call and sends the link."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6643848)

PL

Phillip L.

Director of marketing

> "The pardot integration doesn't work well, and there is room for improvement when the intercom integration"

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6586870)

RS

Rachel S.

Business Consultant

> "Overall, Calendly is a great scheduling site, with some great integrations. If you're only needing a booking platform, this is a great option to free up some time and be able to book out..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6757325)

KL

Katelyn L.

Social Media Manager

> "I don't love how limited the free version is or how rescheduling can be hard for managers that are moderating."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6578624)

CD

Chris D.

Owner

> "Calendly is a user-friendly service with lots of customization options for how a user signs up for your event/meeting, even in the free version."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6659664)

VR

Verified Reviewer

Product Manager

> "After creating a calendar and defining the type, you can't really change it, instead you have to create a brand new calendar from scratch, quite annoying to figure this out after you have..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___5004945)

VR

Verified Reviewer

Account Executive

> "It completely removes the back-and-forth of finding a time, which saves mental energy for both people."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___7085642)

ES

Edward S.

Inventory Manager

> "While without a cutoff booking highlight for every particular client email or past appointments block, it doesn't offer arrangement following in light of set numbers per client email,..."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6029818)

KC

Katie C.

Admin

> "My favorite feature of calendly is that when you email your customer, they get to see your full list of dates and times of availability to choose from."

[See full review](https://www.capterra.com/p/148036/Calendly/#Capterra___6507524)

AAM

Alfiya Ashfaque M.

Software Engineer - QA

> "The free plan I tried has limited features, doesn’t actually give me the feel of what the product has more to explore."

[See full review](https://www.capterra.com/p/148036/Calendly/#SoftwareAdvice___6670561)

[View Reviews](https://www.capterra.com/p/148036/Calendly/reviews/)

WD

Warren D.

Senior Appliance Expert

> "The vision of a unified platform that seamlessly integrates part ordering, scheduling, dispatching, and customer communication is..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

WD

Warren D.

Senior Appliance Expert

> "Our dispatch team has repeatedly requested that the map feature function as originally described: allowing us to view a technician’s..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

CG

Carole G.

Accounting Auditing Manager

> "Was told its user friendly and it will produce everything we need, yes if you're only dealing with COD customer it would be great, but..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7105594)

SS

Steven S.

owner

> "I can't make my own barcodes for sales items and I've asked multiple x's for someone to add my sales cost and have sent a reference..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7051225)

AF

Aubree F.

accounts receivable

> "We really like this program it has made a lot of things easier for our company invoicing estimates scheduling part orders customer..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299787)

WD

Warren D.

Senior Appliance Expert

> "Jobs are frequently assigned incorrect statuses, and the system contains an overwhelming number of job buckets and status options—many..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

SB

Stacey B.

CEO

> "Our favorite is the texting capability with our customers in their jobs and the part inventory and EVERY manufacturer part for..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4942507)

DS

Donna S.

CEO

> "The POS module was built on top of the existing jobs software, and does not always match the workflow for walking retail customers...."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6328893)

DP

Deepak P.

Owner

> "The mobile app makes it easy for our techs to update jobs in real-time."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

SS

Steven S.

owner

> "its easy to get someone to talk back with you, but they can't help you. and when I have issues, I get an email back saying its..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7051225)

MG

Matt G.

General Manager

> "I like the integration with payment processing and the mobile app."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

MG

Matt G.

General Manager

> "Our company was initially drawn to ServiceWorks due to the promise of comprehensive setup support and training, which, unfortunately,..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

SG

Sam G.

Owner

> "Keeping accurate service records and detailed job notes is a breeze!"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6308219)

WD

Warren D.

Senior Appliance Expert

> "The ordering process remains disorganized, and after the initial onboarding period, support has been minimal."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

WD

Warren D.

Senior Appliance Expert

> "What I appreciated most was the concept behind the software."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

RJ

Robert J.

Diagnostic technician

> "The loss of data, the various bugs and glitches, the lag when uploading things, and the lack of fixing bugs after pointing it out to..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6313283)

KO

Kelly O.

Office Manager

> "They are very helpful and actually answer your phone calls or service tickets in a impressive, timely manner."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6784304)

MB

Max B.

Owner

> "It feels like something some corporate dude made his team create in the early 2000's because mobile apps were all the crazy back then..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6883496)

JP

Jake P.

Sales

> "sensitive content hidden\] has been a huge help with answering all of our questions, and was a good sport about receiving the 3rd..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6809904)

MG

Matt G.

General Manager

> "As a result, we had to manually reconcile each ticket with our tax reports, which cost us hundreds of labor hours."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

SB

Susan B.

Office Manager

> "It's been very good to have the SD mobile link to the system, although there are issues with that too if the tech is not thorough in..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4835319)

SS

Steven S.

owner

> "I like service works but with every update my account gets worse."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7051225)

DS

David S.

President

> "It meets all of our needs as a service based Company."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778150)

MY

MEL Y.

Service Managert

> "Route sheet, maps, gps does not work as it should because it does not show the location of a truck in a real time; the order of the..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290554)

SB

Stacey B.

CEO

> "I love being able to customize our own invoices to show what we need it to for our business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4942507)

SB

Susan B.

Office Manager

> "A mix of frustration and benefits: ServiceWorks is not an easy program to use -- it takes a long time to train in and understand;..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4835319)

KS

Kerry S.

Manager

> "I like the ability to create jobs and monitor the service history on the job."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6304512)

DF

Dana F.

Owner

> "Messaging constantly crashing. And now payroll is SO messed up"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#SoftwareAdvice___6819293)

MI

Marion I.

Owner

> "ServiceWorks is a very high functioning CRM that helps us manage our appliance repair business very well. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290490)

DS

Donna S.

CEO

> "There were multiple errors resulting in missing invoices. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6328893)

MF

Michael F.

Owner

> "The templated notifications are very good."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778205)

LG

Luke G.

managing member

> "This company was great for the onboarding process, but when I had issues with the mobile app nothing was addressed."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6612790)

JH

Jennifer H.

Office Manager

> "it keeps peoples history of service together well"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6310392)

DO

David O.

Owner

> "Mad clients because their system stop sending out emails and text for a while."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6746358)

KO

Kelly O.

Office Manager

> "The cost compared to other providers is hands down the best value out there. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6784304)

SB

Susan B.

Office Manager

> "The special order parts chart for checking in parts can be a real pain when "tentative parts" are allowed to plug the chart up."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4835319)

DP

Deepak P.

Owner

> "Absolutely love how organized our team is now—ServiceWorks keeps us on track!"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

DO

David O.

Owner

> "Missing customer info, missing scheduleing stuff."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6746358)

DS

David S.

President

> "We made the switch to Service Works several years ago and it’s been a mostly positive experience."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778150)

MG

Matt G.

General Manager

> "It is even more frustrating when I have to spend time proving the issues to tech support or the developers."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

DP

Deepak P.

Owner

> "They have an awesome support team ready to help in every way."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

LG

Luke G.

managing member

> "I did not even make it through the onboarding process, and they still refused to refund the payment."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6612790)

JP

Jake P.

Sales

> "Really went above and beyond for us to earn our business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6809904)

DP

Deepak P.

Owner

> "A lot of times they go through system glitches."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

MY

MATT Y.

CLERK

> "DOES WELL IN KEEPING TRACK OF BILLING AND IS NICE TO HAVE ALL INFO STORED IN ONE PLACE."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299914)

MF

Michael F.

Owner

> "The emails and back end set up were the most challenging."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778205)

RC

Rick C.

manager

> "Updating tickets are easy"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6779178)

MG

Matt G.

General Manager

> "In some instances, the problems never seem to get fixed."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

DP

Deepak P.

Owner

> "Customer support is responsive and helpful."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

NA

Nicole A.

Secretary

> "For example, why is there like 5 save buttons for different sections when writing up a service ticket? Why can’t there be just one?"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290457)

AF

Aubree F.

accounts receivable

> "We really like being able to invoice and schedule from the same program"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299787)

BD

Brandon D.

lead tech

> "the moble app has issues with entering and deleteing items entered and has to be refreshed often"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6301706)

RC

Rick C.

manager

> "Easy to use schedule system and dashboard."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6779178)

DS

Dave S.

Secretary

> "App works mediocre on a good day, on-boarding is a disaster, and the financial reports the SW produces are unreliable."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#SoftwareAdvice___4852227)

MH

Moustafa H.

IT Field Tech

> "Dispatch and technicians were great in terms job postings and enrouting"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290533)

DO

David O.

Owner

> "Customer service was the worst of the worst."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6746358)

RM

Richard M.

President

> "The team at ServiceWorks are easy to deal with and very responsive."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6779205)

PM

Patrick M.

Technical sales support

> "It removes jobs from search when there is a glitch."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290481)

KL

Kevin L.

Owner

> "It’s been great to grow with Service Works as they are learning the bin cleaning industry."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4936703)

SL

SONJA L.

PROJECT OFFICE MANAGER

> "The price of the service has increased and is not really justifiable for the services that are received. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290527)

BD

Brandon D.

lead tech

> "easy to keep my calls in order and keep me on right track for day to day task"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6301706)

VC

Valerie C.

Appliance repair tech

> "They are constantly making updates and changes that makes the problems worse and don’t listen to what the problem actually is"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290593)

JM

John M.

Associate Manager

> "Its user friendly, the fact that its in cloud - we don't have to set up a lot of things to get access to it."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290580)

PW

Price W.

Owner - Operator

> "They could not answer questions, could not fulfill any of our wishes, it took days and sometimes weeks to get changes done, and when..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4138082)

CQ

Cesar Q.

Bin cleaner

> "I like that everything can be managed in one spot."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___5015370)

MT

Mark T.

President

> "The poor accounting features."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6305917)

KS

Kerry S.

Manager

> "I like the overall concepts and practicality of the way the software is put together and in the most part is very easy to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6304512)

HB

HEATHER B.

MANAGER

> "Lately we have had huge problems with inventory."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6304678)

JR

Jim R.

Admin

> "Tech support is decent although communication could be better."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290624)

AN

Audrey N.

Owner

> "The onboarding was terrible; the communications were awful; after letting multiple people know the program was not a good fit we..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4673628)

TB

Trish B.

owner

> "Enjoy having a cloud based system which give us more flexibility in how we run our business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4183249)

NO

NICOLE O.

OFFICE MANAGER

> "THE TRAINING, THE SUPPORT STAFF AND THE \[sensitive content hidden\] OF OPERATIONS THEY ARE ALL A JOKE!"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6301275)

SL

SONJA L.

PROJECT OFFICE MANAGER

> "The program is very easy to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290527)

SL

SONJA L.

PROJECT OFFICE MANAGER

> "There is a lack of consistency."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290527)

JR

Jim R.

Admin

> "Fairly easy to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290624)

TB

Trish B.

owner

> "This makes it impossible to use the accounting functions in ServiceWorks. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4183249)

JR

Jim R.

Admin

> "Easy to train new employees to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290624)

BS

Blake S.

owner

> "I also cannot see all my customers on a map; which is key to understanding my business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4104292)

ND

Nicola D.

Service technician

> "Easy to use straight forward and functions as it should"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299196)

SC

Steve C.

owner/operator

> "it doesn’t integrate with quick books and no one there known how to make it work its been going on for three years now."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4126479)

[View Reviews](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

## User interface

[Calendly](https://www.capterra.com/p/148036/Calendly/)

4.67 (4,098)

3.56 (115)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Calendly

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/148036/Calendly/#features)

ServiceWorks

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/183679/ServiceWorks/#features)

### Recognition

Calendly is recognized as a top-rated tool in 5 Capterra Shortlist reports

ServiceWorks is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Calendly

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ServiceWorks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Calendly

-   By Calendly
-   Located in United States
-   Founded in

ServiceWorks

-   By Service Works
-   Located in United States
-   Founded in 2015

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[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

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3.6

Features

4.5

3.5

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4.6

[View full comparison](https://www.capterra.com/compare/140363-183679/HouseCall-Pro-vs-ServiceWorks)

[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,098)](https://www.capterra.com/p/148036/Calendly/reviews/)

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Features

4.6

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[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

vs

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$948/year

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Contact vendor for pricing

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Features

4.6

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[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,098)](https://www.capterra.com/p/148036/Calendly/reviews/)

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Features

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Ease of Use

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4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/148036-153752/Calendly-vs-Vagaro)

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

vs

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

$948/year

Price

Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153475-183679/FieldPulse-vs-ServiceWorks)

[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,098)](https://www.capterra.com/p/148036/Calendly/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$10/month

Price

$39/month

4.5

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-148036/Jobber-vs-Calendly)

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

vs

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

$948/year

Price

Contact vendor for pricing

3.6

Features

4.2

3.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/150053-183679/ServiceTitan-vs-ServiceWorks)