# Compare AuditBoard vs Smartwebs 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AuditBoard and Smartwebs based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148230-172920/SOXHUB-vs-HOA-Compliance-Software

---

# AuditBoard vs Smartwebs Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AuditBoardSmartwebs2/4 selected

[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.4 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

[## AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

TM

ST

Based on [414 reviews](#user-reviews)

Positive

405

Neutral

9

Negative

0

[## Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.4 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

Starting Price

$0.40/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

CE

JM

Based on [169 reviews](#user-reviews)

Positive

146

Neutral

20

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 3,264 reviews from compliance software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Data Security

\--

Compliance Tracking

4.5

Mobile Access

3.9

Document Management

4.4

Policy Management

4.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Compliance Tracking

NA

Mobile Access

\--

Document Management

4.3

Policy Management

NA

User satisfaction

User satisfaction

4.7

User reviews[414](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[169](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.40Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses in healthcare, finance, manufacturing and other industries, it is an AI powered GRC solution that helps manage risk assessment, evidence collection, issue remediation, & more.

Best for

Community Association Management Companies

## User reviews

Pros & cons

TM

Tracy M.

Senior Financial Controls Analyst

> "We've implemented a lot of the new features that AuditBoard has rolled out and been utilizing Workstream for many organization..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7014402)

MT

Maddie T.

Internal Auditor

> "AuditBoard Sync won't save if the session has timed out but won't give a warning that the file will not be saved to AuditBoard."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7013804)

ST

Stephanie T.

Internal Audit Manager - SOX and QAIP

> "In addition, the ability to define multiple issue types and define relevant fields for each type provides for enhanced enterprise..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552036)

KR

Kevin R.

Managing Director

> "With out the usage of other modules like OpsAudit and Risk Oversight I am not able to really unlock the full potential of the..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553603)

MP

Melissa P.

Sr. IT Audit Manager

> "AuditBoard is innovating the audit, risk, and compliance space using their extensive knowledge as practitioners in this area to..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554999)

SM

Sam M.

Manager, Internal Controls

> "I wish the annotate feature and the risk assessment functionality was better."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7014544)

ST

Sarah T.

Sr. Financial Advisor

> "The annotate function makes it extremely clear as to what piece of evidence you are looking at during testing, making it easy for..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552117)

RL

Ricardo L.

Information Security Analyst

> "Sometime it seems hard to find the specific field you want to edit, due to the number of fields avaliable for configuration."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6493920)

LH

Loren H.

Financial Analyst - Internal Audit

> "It allows us to work seamlessly with our BP's and have all our documentation in one secure location."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554834)

AB

Andrea B.

Security Compliance Analyst III

> "I don't like that you cannot create sub workflows that are triggered based on the responses of the main workflow."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552110)

GT

Gelila T.

Internal Audit Manager

> "My favorite feature is the workstreams process to streamline stakeholder communications and document requests."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555101)

BD

Brett D.

Senior Reliability Compliance Specialist

> "It seems that sometimes things are rolled out before testing, which cause other issues."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7018235)

MT

Maddie T.

Internal Auditor

> "The customer support was great and allowed us to build out our AuditBoard platform exactly how we needed."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7013804)

MS

Matthew S.

Manager, Audit Services

> "There are latency issues at times and links within Excel documents do not update."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6486779)

RG

Roman G.

IT Audit Senior Manager

> "Very well designed tool to manage SOX, SOC and Operational audits, with consistently evolving AI capabilities."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6703456)

KG

Kimberly G.

Systems Engineer Prin

> "some areas are overly complex (permissions) and some are too basic (formatting in fields)."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552076)

PS

Prasanna S.

Senior Auditor

> "Ability to perform the surveys and view the results in a reporting format with different views is a plus."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6462412)

BP

Brittany P.

Internal Audit Manager

> "The lack of customization to work with our organization/audit set up"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552071)

TM

Tracy M.

Senior Financial Controls Analyst

> "How it's easy to navigate and use, there are always new enhancements coming out that helps utilize the system more. If there are..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7014402)

DR

Donna R.

Internal Audit Specialist

> "The process/subprocess do not add value to the UID but make is long and complicated to remember."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554864)

FB

Francisco B.

Program Manager of Internal Control

> "The very efficient & integrated functionality that saves us about 3,000 hours per year of Managers and Directors time. "

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552136)

KG

Kimberly G.

Systems Engineer Prin

> "We have had some issues with lack of timely or complete responses from tickets submitted with problems."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552076)

FF

Fred F.

VP, Internal Audit and Enterprise Risk

> "We believe AuditBoard listens to its customers and strives to enhance the product to meet ever changing needs."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7011325)

FB

Francisco B.

Program Manager of Internal Control

> "This creates an inefficiency throughout Controls and Ops Audit."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552136)

AS

Amy S.

Director Internal Audit

> "It also will enable us to automate client follow ups, improve our client/auditor interactions and eliminate a lot of the side..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5084422)

CP

Cecilia P.

Technology Audit Manager

> "Sometimes navigating to the previous page it’s not too convenient (it always goes back to the main)"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553451)

OG

Oscar G.

Corporate Auditor

> "On my first year I´ve used it for managing one single audit and liked it a lot how well AB is integrated with Excel spreadsheets,..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___4848343)

VR

Verified Reviewer

Senior IT Audit Consultant

> "I feel that features that are represented as "Out of the box" are not truly available."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554971)

OG

Oscar G.

Corporate Auditor

> "Easily to navigate from one view to another, many powerful filters available, possibility to apply same action on different..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___4848343)

KH

Kaustubh H.

Director, SOX

> "Currently for issues management, we struggle with the 2 name-fields."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552135)

CF

Connor F.

Internal Auditor Senior, IS and IT

> "Very positive, AuditBoard is an effective and efficient tool for documentation that our team plans on using for years to come."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555054)

CJ

Chris J.

Risk Analysis

> "It lacks automation for artifacts."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553011)

CK

Cindy K.

Director, Internal Audit

> "I love that AuditBoard continues to listen to the needs of auditors, risk, and compliance professionals to continuously improve..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553480)

SM

Sam M.

Manager, Internal Controls

> "Also, the risk assessment isn't super easy to use and manager."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7014544)

KC

Kristine C.

Finance Compliance Manager

> "We could have gotten a better Design / Implementation Lead to help us with out Audit tool transition. But product-wise, it’s..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6483670)

RC

Ryan C.

Consultant

> "The connections between modules is often difficult."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554934)

SK

Seth K.

Director, Internal Audit

> "AuditBoard provides an all-in-one and interconnected solution for our internal auditing and enterprise risk management work. "

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6206815)

SK

Seth K.

Director, Internal Audit

> "The biggest disappointment, with regards to Risk Oversight is the inability to generate and print out a Heat Map of all rated..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6206815)

VR

Verified Reviewer

Internal Audit - SOX Manager

> "Convenient workflows and PBC coordination to optimize testing efficiency."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555284)

SA

Sanjhar A.

Internal Audit Specialist

> "The issues we have are the items they have moved away from updating such as moving narratives from old format to new."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6222974)

PS

Prasanna S.

Senior Auditor

> "The customer service is also amazing as they help you and provide a solution whenever you reach out to them."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6462412)

BP

Brandon P.

Director of SOX Compliance

> "These do get a little technical and cumbersome."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553577)

VR

Verified Reviewer

Principal

> "As a service provider, we love when clients use AB since it helps our team do our work quicker/"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555323)

BR

Bruna R.

Director of Internal Audit

> "Certain information are not easy to add in the report."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6293894)

TS

Tommy S.

Director, SOX-IA

> "AuditBoard, SOX-Hub specifically helps save a lot of time when communiting with our extrnal auditors because they have the access..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5084628)

SA

Sanjhar A.

Internal Audit Specialist

> "AuditBoard is so focused to AI that they are not looking at the simple fixes and updates that some customers want."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6222974)

WT

Wendy T.

CAE

> "Connected Risk is the best way to enhance any organization's system of internal control."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555248)

JL

Jeffery L.

Senior IT Auditor

> "Within the SOXHUB module, it is very hard to manage files/evidence for workpapers."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5081789)

LT

Leslie T.

Sr Mgr Internal Audit

> "We’ve realized efficiency and continue to find enhanced productivity through the AB community and annual user conference."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553447)

KE

Katelyn E.

Lead Internal Auditor

> "The inability to integrate outside data sources into the tool for risk assessment purposes."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082470)

LC

Lesley C.

Manager

> "WorkStream function are extremely useful and applied in several modules. "

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6322789)

GS

Genesis S.

Internal Controls Manager

> "Not able to deactive controls, so information can be lost when removing outdated controls"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082139)

MK

Marcin K.

Sr. Audit Mgr

> "Imost rely and enjoyt to workflow module that allow me to save time on PBC reqest follo up as well as on communication with the..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082846)

SK

Sheree K.

Risk Assessment Analyst

> "integration is sometimes difficult because it is hard for our company to get the data from business owners"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5084419)

BD

Brett D.

Senior Reliability Compliance Specialist

> "I constantly get feedback from our stakeholders on how easier the system is to navigate."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___7018235)

PL

Paul L.

IT Audit Manager

> "Recently, it's been a bit buggy as some functionality has broken as a result of updates, which has caused us some minor pain."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6200333)

YC

Yude C.

Director of Risk Lifecycle ERM

> "I enjoy working with AuditBoard team and the platform brings incredible value to enable our business."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6555070)

SF

Sebastien F.

Senior SOX Auditor

> "Auditboard sync will fail to upload sometimes after using it for too long."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082089)

AL

Alexander L.

Executive Director

> "The linkage between the various modules makes it extremely easy to setup or execute new audits."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6341662)

MS

Makenzie S.

Internal Auditor

> "I don't like the fact that some features that we would naturally think are part of the program aren't available and you have to..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082758)

CG

Chloe G.

Senior Internal Auditor

> "This makes it easier for the business process owners and the Internal Audit Team."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6333343)

JT

Julia T.

Senior Internal Auditor

> "Mainly because the admin did not have all of the admin rights which took months to figure out."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5081881)

JG

Jorge G.

Chief Audit Executive

> "While selecting the product, I had a great experience with Sales Team (\[sensitive content hidden\]) was an outstanding..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552104)

FV

Felipe V.

VP Internal Audit

> "Feature rollouts sometimes are held in beta for too long."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082283)

TL

Trevor L.

Sr. Auditor

> "Now AuditBoard makes everything in the process, from planning to remediation, much easier."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6425012)

BB

Becky B.

Application Administrator

> "Not being able to create new fields without assistance from support"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082446)

CB

Carrie B.

Audit Manager

> "AuditBoard has been beneficial for us and we feel they prioritize continuing to enhance their offerings."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553496)

JZ

John Z.

Sr. Compliance Executive

> "The implementation of the tool can be cumbersome but really that is only a front end issue."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5082639)

DA

Danielle A.

Senior IA

> "Additionally, I like that multiple parts of audit can use the same system."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6552124)

JM

Jenna M.

Sr Internal Auditor

> "There are a lot of features that I believe our team is not fully utilizing and I wish that we knew which we should be"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6223605)

VR

Verified Reviewer

Senior IT Audit Consultant

> "The interactivity and ability to interface with clients."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554971)

MS

Matthew S.

Director of Audit

> "Some of the more recent features related to automation and integration with other software platforms would be great to have;..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___4091694)

CJ

Chris J.

Risk Analysis

> "AuditBoard does have nice customizable graphs too."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553011)

NH

Nathalie H.

INTERNAL AUDIT MANAGER

> "Would have greatly benefited from a paper manual as I found the online guidance completely useless."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6213009)

RM

Ryan M.

SVP Internal Audit

> "Good tool, easy to use, opportunities to enhance data integration and reporting and improve data access governance/administration"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6553257)

KB

Kathleen B.

SVP Internal Audit

> "We have trouble limiting access to certain information within our preferred structure, so it is difficult to grant access to..."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___3845496)

CS

Connie S.

Mgr. Governance, Risk, Compliance

> "Bringing so much efficiency across multiple teams and platforms."

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554642)

SM

Sharon M.

Controls and Compliance Manager

> "I feel there is still a lot to learn"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6554861)

LC

Lesley C.

Manager

> "Audit log is helpful and important to track who did what"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___6322789)

KG

Kim G.

AVP Internal Audit

> "Due to the amount of modules we will purchase I'm worried about implemtation"

[See full review](https://www.capterra.com/p/148230/SOXHUB/#Capterra___5084396)

[View Reviews](https://www.capterra.com/p/148230/SOXHUB/reviews/)

CE

Claudia E.

Property Manager

> "I appreciate how efficient Smartwebs is—it saves significant time when creating violation letters and managing work orders."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___6626330)

KM

Kelsey M.

Community Manager

> "sometimes the smallest things change in the process and when it doesnt work and we contact support, they probably know how to fix..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3906837)

JM

Jennifer M.

Manager of Association Operations

> "The thing I value the most is the constant support from the SmartWebs team, whether it is Operator error (which most of the time it..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___4873146)

IL

Irene L.

Director of Covenants Dept -retired

> "We have an enormous amount if data snd when running reports the software would not be able to accommodate the output."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

MS

Mark S.

Owner

> "In past use we loved it, quick and easy and like how they can mail out your letters for you."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___6570923)

DT

Danielle T.

Front Desk Associate

> "You are unable to "Queue" letters in ARC like you are in the violations portion of Smartwebs. If your committee requires approval..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3231172)

TC

Taylor C.

Community Manager

> "Smartwebs makes the flow of communication for ARC''s and Compliance violations seamless, which helps the productivity of the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904555)

MR

Melissa R.

Covenants' Coordinator

> "Also, sometimes we are unable to get access via internet when out in the field on our tablets to SmartWebs."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3731312)

PG

Pam G.

Community Manager

> "This software makes it easy to track homeowner violations and to review and approve homeowner architectural applications for..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904652)

SW

Sabrina W.

Manager

> "The system drops off ARC history after a six month period which makes it challenging when you are performing property inspections..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3210734)

JM

Jo M.

CAM

> "I like the fact that I can generate emails to owners for violations and not have to wait until they get a letter delivered by the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3730481)

JM

Jo M.

CAM

> "I am sure this was covered in the original setup period. But over time and change of managers, I find that cleanup is needed and..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3730481)

IL

Irene L.

Director of Covenants Dept -retired

> "The best feature of this software is not something written in the software but rather it’s the customer service provided by the SW..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

IL

Irene L.

Director of Covenants Dept -retired

> "The system wound either crash or it wound just spin and spin and never give any results."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

VR

Verified Reviewer

Property Manager

> "We expected a learning curve with switching from our old management systems, but it really was so simple with very little pushback..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3682273)

DR

Debbie R.

VP

> "We have so many addresses to track, there is no way a manual system could handle this. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904311)

AO

Andrew O.

Compliance Coordinator

> "The versatility of having an office version and mobile version working seamlessly is very beneficial."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3905192)

DQ

Diana Q.

Education and Change Management Manager

> "It is frustrating to have to use the same category/sub-category for a different violation for the same property and because of the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225539)

JM

Jay M.

Director and Sect

> "Excellent. Because of how well it has been used, we have decided to add the ACC modules to automate our processing of these..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3729440)

EG

Erin G.

Community Relations Coordinator

> "In cases like that, we need to cut and paste language into VMS to simple say, "Please keep your trash/recycling receptacles out of..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208379)

ND

Nicole D.

Site Manager

> "Smartwebs support is always easily reachable, friendly to speak with, and does their best to resolve any issues. If they are not..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744146)

IL

Irene L.

Director of Covenants Dept -retired

> "It’s my belief that the software was not created for large scale HOAs."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

DH

Dawn H.

Property Manager

> "I like the fact that a letter can be generated in seconds with a photo inserted in the letter and the letter is automatically..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208338)

AH

Amy H.

Community Manager

> "Theres a lot of updates which can be confusing for older members"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3729322)

CA

Caroline A.

Office Manager

> "I like that all of the properties sync up with our management system, self updates."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744338)

LR

Lilly R.

Administrative assistant

> "There isn't a feature that I can list as a least favorite for this software at this time."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3783569)

AB

Ashle B.

Assistant Association Manager

> "We love the system and would love it even more with the updates in the violation field."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3730767)

AS

Ashley S.

Operations Manager

> "The offline version used to also have tracking, but that never works properly. When escalating to the fourth notice, it skips to..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3209151)

VR

Verified Reviewer

Property Manager

> "I would recommend Smartwebs to any association whether you are managing with spreadsheets or another HOA management software."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3682273)

ES

Edye S.

Community Manager

> "Also, when loading a picture it flips it upside down, very rarely does the picture load correctly and it is very frustrating."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208442)

JR

Jenara R.

Assistant Community Manager

> "it's easy to navigate, I love that email notifications are sent out to the owners nd Board members "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744073)

DQ

Diana Q.

Education and Change Management Manager

> "It use to be good, but now there are so many "flaws" that we are finding that we are going to be using a different software program..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225539)

DW

David W.

HOA President

> "I liked that I could vary the view of monthly violations."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744167)

SL

Samantha L.

Association Manager

> "Just recently the feedback or assistance with support has been rather slow."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3729329)

DH

Dawn H.

Property Manager

> "Great tool for property management that tracks you through a community and lets you send letters with ease."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208338)

AV

Almeda V.

Community Association Manager

> "Only draw back is it worked better with areas where there is good internet access. If you are in area where service is not the..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3230544)

BD

Brenda D.

Community Manager

> "It has really help keep organized when managing compliance issues in an association as well as processing ARC requests."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3213077)

CJ

Charm J.

On-Site Association Manager

> "The compliance violation letters are not able to be changed when using the mobile version."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3209213)

JJ

Jose J.

Customer Mngr

> "The Violations section is very clear and help me with my job"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3905659)

DQ

Diana Q.

Education and Change Management Manager

> "We can't even get them to let us know what the issue is and everytime we call or email, there is either a non answer or no answer..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225539)

EW

Elissa W.

Site Manager

> "Overall, my experience is that Smartwebs makes some of the laborious tasks in association management easier through streamlining..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225466)

EG

Erin G.

Community Relations Coordinator

> "Simple things such as correcting language in VMS seems like an unnecessary step."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208379)

SL

Sonia L.

HOA General Manager

> "The search feature allows me to yield quick results for historical data. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225243)

RB

Rebecca B.

Manager

> "Setting up the software to integrate with my information is difficult and time consuming."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225607)

JS

Jacksen S.

IT Director

> "Having one platform for everything an HOA or management company needs just makes the managers and integrations job easier all..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208609)

BH

Bobby H.

property manager

> "users are too difficult to tell what each role does and does not do"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3216760)

AC

Adriane C.

Association Manager

> "In general, the screen to label the compliance letter and add a picture has a good workflow."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208583)

KN

Krystal N.

Community Manager

> "Files uploaded by homeowners are not easily downloaded in bulk"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225565)

JB

Joan B.

LCAM

> "It took a little getting used to. How to navigate was learned pretty quickly and it's very straight-forward. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744112)

AC

Adriane C.

Association Manager

> "On busy narrow street, with impatient drivers, it is not easy to get to the address to start labeling the letter."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208583)

KR

Kim R.

Property Manager

> "Using the smartwebs compliance feature makes my property inspections so much more streamlined. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225169)

BA

Brandie A.

CAM

> "Less email, each step creates unnecessary email for too many people"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3216240)

BC

Bryan C.

President

> "The software makes being a board or committee member much more efficient and keeps costs down with mailing and postage."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3216170)

AM

Alicia M.

Association Manager

> "at times our qued letters show up blank and need to be recreated"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208349)

RB

Rebecca B.

Manager

> "I like that I can just fill out a violation and it is sent by mail instead of having to print and mail from the office."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225607)

JJ

Jennifer J.

Assistant Site Manager

> "Creating template letters is a bit complicated"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3237749)

LL

Lisa L.

Assistant, Administrative Team Lead

> "It makes issuing violation letters and processing ARC applications much easier and streamlined."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3230402)

MC

Memrie C.

Community Association manager

> "Sometimes the system does not work properly or does not connect"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3226186)

LM

Lucia M.

Property Manager

> "I like the feature that allows a picture to be included in the letter."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225171)

DDF

Dee Dee F.

Development Cooridnator

> "I cannot be signed into both at the same time and get it's frustrating having to sign in-sign out...."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208426)

ND

Nicole D.

Site Manager

> "I like that it is accessible remotely."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744146)

IL

Irene L.

Director of Covenants Dept -retired

> "This was very frustrating and time consuming"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3846509)

NA

Nick A.

Assistant Community Manager

> "Love the multi violation features, this has allowed me to compile more information quickly and easily."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225175)

JS

Juanita S.

Senior Community Manager

> "the addresses are not updated, so I am having to input a great deal of information"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208359)

SS

Shannon S.

Architectural Administrator

> "Extremely easy program to use and if I need help, their I.T. people are very accommodating."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3748104)

GF

Greg F.

manager

> "they cannot respond to questions from the committee."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225277)

DA

David A.

Director of Operations AZ

> "processes are more streamlined and easy to use"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744133)

JV

Janet V.

Property Manager

> "Tablet not so easy to use in the field, will be trying mobile app with my phone next outing."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3230481)

AY

Angela Y.

HOA Portfolio Manager

> "The product is fairly easy to use and the mobile site is nice to have."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3904514)

AM

Amy M.

Property Manager

> "Programming is difficult and intimidating for me."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208466)

BP

Beverley P.

Property Manager

> "Makes my job easier and more accurate."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3905196)

MM

Marla M.

AGM

> "Doesn't provide all information all the time"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3225211)

BO

Brandi O.

Community Manager

> "I can add photos and customize my letters with ease."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208335)

KP

Kathy P.

Community Manager

> "I have used for years and do not have the time to invest in to utilize all aspects"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208435)

BD

Brenda D.

Community Manager

> "This has streamlined the process of processing ARC requests from homeowners. "

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3213077)

QC

Quiara C.

Onsite Associate

> "My older board members seem to have a tough time using the program."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3231545)

CG

Christy G.

Regional Director

> "Easy to train our volunteers to use the ACC module."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3744062)

KP

Kathy P.

Community Manager

> "I find it time consuming and frustrating to use."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3208435)

RG

Rachel G.

Community Association Manager

> "Easy to use and makes it much faster to send out violations after an inspection, and to allow ARC committee members to review..."

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3245514)

AA

Anita A.

Association Community Manager

> "Frustrating"

[See full review](https://www.capterra.com/p/172920/HOA-Compliance-Software/#Capterra___3227118)

[View Reviews](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

## User interface

4.70 (414)

[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)

4.38 (169)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

AuditBoard

Top features

31/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/148230/SOXHUB/#features)

Smartwebs

20/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/172920/HOA-Compliance-Software/#features)

### Recognition

No recognitions have been awarded to AuditBoard

No recognitions have been awarded to Smartwebs

### Deployment & support

AuditBoard

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Smartwebs

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AuditBoard

-   By Optro
-   Located in United States
-   Founded in 2014

Smartwebs

-   By Smartwebs
-   Located in United States
-   Founded in 2005

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4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/154484-172920/Account-Ability-vs-HOA-Compliance-Software)

[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.70 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

vs

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.49 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Contact vendor for pricing

Price

$25000/year

4.5

Features

4.2

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/148230-148577/SOXHUB-vs-MasterControl)

[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.38 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

vs

[Scrut Automation](https://www.capterra.com/p/10012083/Scrut/)[4.88 (136)](https://www.capterra.com/p/10012083/Scrut/reviews/)

$0.4/month

Price

Contact vendor for pricing

4.2

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/172920-10012083/HOA-Compliance-Software-vs-Scrut)

[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/)[4.70 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

vs

[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)[4.80 (241)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/143579-148230/SiteDocs-vs-SOXHUB)

[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/)[4.38 (169)](https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews/)

vs

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.49 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

$0.4/month

Price

$25000/year

4.2

Features

4.2

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/148577-172920/MasterControl-vs-HOA-Compliance-Software)