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PSTrax vs CityReporter: Which is a better fit?

Updated on January 19th, 2025
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Summary
Features in Fire Department
25
Best performer
36
  • Access Controls/Permissions
  • Barcode Recognition
  • For First Responders
25
36
  • Activity Tracking
  • Email Management
  • Employee Management
User satisfaction
5.0
User reviews20
Ease of use
5.0
Functionality
5.0
Value for money
4.9
Customer support
5.0
4.4
User reviews22
Ease of use
4.4
Functionality
4.4
Value for money
4.6
Customer support
4.9
Price starts from
--
Yearly subscription
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

PSTrax is proud to serve First Responders (Fire, EMS, Police, DOD & Military Agencies) in the US, Canada, and Australia.

CityReporter targets local governments and contractors seeking to enhance operational efficiency. The software supports asset management, work orders, inspections, risk management, and mobile access.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
210778
2 screenshots
148299
4 screenshots

PSTrax

25/36
  • Activity Tracking
  • API
  • Attendance Management
  • Email Management
  • Employee Management
  • Geographic Maps
  • Incident Management
  • In-Vehicle Navigation
  • Pictometry Imagery
  • Sensor Data
  • Tactical View
  • Access Controls/Permissions
  • Alerts/Notifications
  • Barcode Recognition
  • Communication Management
  • Compliance Management
  • Customizable Forms
  • Document Management
  • Equipment Tracking
  • Event Calendar
  • Facility Management
  • For First Responders
  • Incident Response Checklists
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Multi-Location
  • Real-Time Notifications
  • Records Management
  • Reporting/Analytics
  • Reporting & Statistics
  • Scheduling
  • Search/Filter
  • Status Tracking
  • Training Management
  • User Management
See All features
Hide Fire Department Software Features -

CityReporter

25/36
Show Fire Department Software Features +

PSTrax

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CityReporter

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PSTrax
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CityReporter
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PSTrax
  • By PSTrax
  • Located in United States
  • Founded in 2009
CityReporter
  • By Noratek Solutions
  • Located in Canada
  • Founded in 1999
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