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Text messaging service for businesses of any size including service professionals, retail, home services, education, health care, tax & accounting, real estate, as well as large franchise brands.
Corporate Enterprise, Nonprofits, Retailers, SMBs, Marketing Agencies, Transit Agencies
The software is amazing, and saves hours of time for my company. The booking appointment is awesome helping to eliminate no shows, and by sending reminders to clients.
The problem is now I have to re register and change all my account phone numbers because I cant get the code, Soooooo mad and a waste of my time.
The customer service is excellent. The representatives have all been very knowledgeable and helpful.
Honestly, only thing I disliked was responding client text coming in after hours, BUT Textellent has implemented this year a way to stop this with the “After-Hours Responder.
From the time that I have signed on, I had the best customer representative that ensured I understood the software and was there to help me with any issues.
My business has been using Textellent for a year now and we don't have anything we don't like about it.
My favorite feature is probably the "Happy Birthday" texts because the clients love receiving them.
Don't like the fact that there is a charge for send out personalized text blast.
Was very impressed with the help they have offered. Great resources for education on privacy laws as well.
I dislike the functionality or lack thereof with the database.
What I truly love about TextMarks is the ease and accessibility in which we are able to engage with our community, and vice versa.
I had some trouble working with the customer database.
Their customer service was exceptional. SENSITIVE CONTENT] was the nicest, most helpful tech I've ever had the pleasure of talking to when I needed help.
There have been a few instances where the uploading and syncing of CSV files has been challenging. One time I was told it was a system error.
What I like best about TextMarks is how easy it is to use and the implementation was quick. I was able to send out a text the same day we set up our account.
The inability to send pictures, but you can find multiple ways to get around that.
Prioritize real-user-identified key features according to your needs to find your best fit.
Textellent
Top FeaturesTextMarks
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