TextMarks vs Messente: Which is a better fit?

Was very impressed with the help they have offered. Great resources for education on privacy laws as well.

I dislike the functionality or lack thereof with the database.

What I truly love about TextMarks is the ease and accessibility in which we are able to engage with our community, and vice versa.

I had some trouble working with the customer database.

Their customer service was exceptional. SENSITIVE CONTENT] was the nicest, most helpful tech I've ever had the pleasure of talking to when I needed help.

Andrea A

Director of Team and Culture

There have been a few instances where the uploading and syncing of CSV files has been challenging. One time I was told it was a system error.

Andrea A

Director of Team and Culture

What I like best about TextMarks is how easy it is to use and the implementation was quick. I was able to send out a text the same day we set up our account.

The inability to send pictures, but you can find multiple ways to get around that.

The platform supports an easy to use and highly reliable SMS messaging service at competitive rates. Customer service is highly responsive.

There are no options to exclude unicode symbols automatically. We were not warned about issues in the Mexican market in spite of both Messente and other vendors being very aware of the issue.

We are supporting Messente service via API integrated to our system for customers across the globe. It works like a charm and is very easy to set up.

It has no mobile app which is the most dislike thing in my point of view also the customization and features are very limited no advance feature in it.

It has definitely the best in class account management and it comes at very favourable price. Over the course of our relationship they overtook other providers in the most major markets of ours.

Status update - never can be sure if message delivered or failed. Would be beneficial to get prompt message if x% messages failed.

My overall experience with Messente has been very positive. I've had a long relationship with them, which speaks to the trust and reliability I've found in their services.

Phonebook is somewhat difficult to scroll through if you have uploaded lots of contact lists and hardly ever bothered to remove the old ones manually.