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Small Self-Managed fundraising events or Large organizations who manage multiple fundraising events per year.
Nonprofit Organizations, Executive Directors, Development Professionals, Nonprofit Board Members, Fundraisers, Event Managers, Auctioneers, PTOs, Booster Clubs and more!
Love how it delivers a great attendee experience which is what we care about most with our events. Team continues to be responsive as they build more features.
I was really disappointed for a couple of reasons that I feel are valid complaints, however, Bidr did nothing to rectify the issues.
Love their ticketing... super easy check-in and scan of tickets. Plus, we use it at our annual event for silent auction.
No contact information, no phone number. I had a lot of questions 2 days before my event on check out, and how to follow up with my customers if they purchased their marketplace items.
Great interface and easy to use. Made our fundraiser more successful.
Registering people in advance is only permissable via mobile, making RSVPs impossible. Credit card capture failed 3 out 4 times.
I liked that it was easy to use- very intuitive and user friendly. I used it for a n auction that I conducted for a client who had little extra money to use mobile bidding.
I'm now days out of my event and still have not had an actual person call me to answer any of my questions. Everything is via email with lag time.
It's the exceptional customer service that fosters loyalty and encourages promotion. Thrilled that this USA-based platform has expanded its presence to Australia.
I hate putting cons in here compared to how bad I consider their competition.
From the beginning, we have been impressed with how friendly and support of the staff has been.
The other platforms we abandoned appear to have been developed by people that understood databases but not fundraising or the technical level of the people who would be using it.
Gratitude to the outstanding team at Better Unite, especially a remarkable member who patiently guided me in using the platform.
People were frantically texting me asking me for a link to the auction or a QR code they could use and I had NO IDEA how to get that info.
When I have had a request, she has fulfilled it and answered my questions fully. She has never made me to feel like any question is stupid, and answers with a wonderful attitude the same question.
The only thing I struggle with in BetterUnite is the reports, but they are currently working on completely revamping their reporting.
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BetterUnite
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BetterUnite
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