# Compare Marketing 360 vs Shopper Approved 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Marketing 360 and Shopper Approved based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148516-179680/Marketing-360-vs-Shopper-Approved

---

# Marketing 360 vs Shopper Approved Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Marketing 360Shopper Approved2/4 selected

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.5 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

[Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.9 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

[## Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.5 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [1,140 reviews](#user-reviews)

Positive

1,022

Neutral

38

Negative

80

[## Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.9 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [132 reviews](#user-reviews)

Positive

131

Neutral

1

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Omnisend

4.7 (836)

* * *

Starting Price

$16.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

98%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Score My Reviews

4.9 (81)

* * *

Starting Price

$49.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

### Jobber

4.6 (1,463)

* * *

Starting Price

$39.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (997)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,593 reviews from ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Credit Card Processing

\--

Data Security

4.6

Electronic Payments

4.5

Order Management

\--

Shopping Cart

\--

\--%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Data Security

NA

Electronic Payments

NA

Order Management

NA

Shopping Cart

NA

User satisfaction

User satisfaction

4.5

User reviews[1,140](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.6

User satisfaction

4.9

User reviews[132](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Over 20,000 small businesses use our broader business commerce platform so they have everything they need to manage and grow their business in one place.

Best for

Shopper Approved is used by ecommerce websites, online stores, digital marketers, brand managers, and online retailers.

## User reviews

Pros & cons

MEENACHISUNDARAM M.

Project Manager

> "The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087101)

KG

Kenneth G.

Operations

> "Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7118027)

VR

Verified Reviewer

Satisfied customer

> "What I liked most about Marketing 360 was how it combined multiple marketing tools—like CRM, email marketing, ads management, and website building—into a..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7154489)

Mike M.

Owner

> "We paid nearly $3,000 for a website that took over a month to complete, and the final product was extremely poor—so much so that our credit card processor..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

OM

Ontiretse M.

Graphics designer

> "I love the app very much, it allows me to do different things from one place, I mane social media, I do emails and CRM."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7134877)

Mike M.

Owner

> "The constant demand for more money, bad billing practices, subpar advertising, lack of accountability, poor web development, provided no results."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

NP

Nicholas P.

Vp of sales

> "as our account manager, we feel confident, supported, and excited about where our marketing is headed. If you’re looking for a marketing partner that..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7112145)

JW

JUSTIN W.

Owner

> "I had to hire another company to run ads while I was paying them to survive the last 3 months of their 6 month contract."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7097256)

Manit A.

Digital Marketing Manager

> "The platform provides a wide range of features overall, and the email templates are well designed and simple to customize."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7089341)

VR

Verified Reviewer

CEO

> "I have not have great experiences with their customer support and I do believe it was extremely expensive for me and it never used all the features so it..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7082236)

JH

Jack H.

Staff Engineer

> "It's so much easier to track campaigns and see performance data in one place, especially with the CRM integration."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7121228)

KG

Kenneth G.

Operations

> "The "Sales" Trap: The knowledgeable strategist who sold me on the service vanished the moment I signed."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7118027)

VR

Verified Reviewer

Satisfied customer

> "It made it easier to manage campaigns in one place and track performance without needing separate tools."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7154489)

Dharamveer P.

software testing

> "Some of the promised results, especially for ads and SEO, don’t always match expectations."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

MEENACHISUNDARAM M.

Project Manager

> "Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087101)

Mike M.

Owner

> "Even after canceling services, they continued attempting to charge our cards."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

NK

Navpreet K.

Senior Advisor

> "The customer support and guided marketing services are also very helpful, especially for small businesses that need extra help."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7151419)

KM

Kimberly M.

owner

> "what I like least about marketing 360 was that the price was very expensive and above my means it didn’t work out for me"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7084323)

Patricia M.

Content Creator

> "This is a very secured way to manage your social media platform to send email newsletters to subscribers"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7077313)

AS

Adewale S.

HIO

> "We have not received complaints from our sister company but it seems that the return on investment diminishes in long term."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7111956)

Jessie M.

management

> "What I liked most about Marketing 360 is that it puts many marketing tools in one place."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087481)

Mike M.

Owner

> "Across two out of the three companies, we spent thousands of dollars and received no meaningful results."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

Adella G.

Design with me

> "The main strength is having multiple marketing tools in one place."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7134215)

IO

Ike O.

manager

> "They still charged me $2250 for the 4th month which included $1000 for paid ads when they haven't ran even one paid ad."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___6656793)

Dharamveer P.

software testing

> "Overall, it’s a platform that can work well if your business matches its model and you get proper guidance."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

MB

Mohamed B.

School owner

> "Yes, I may feel that there are some shortcomings such as incorporating machine learning for more predictive and accurate marketing analytics, advanced..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4977475)

Adella G.

Design with me

> "Overall, Marketing 360 is a solid choice for businesses looking for an all-in-one marketing solution."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7134215)

ML

Maritza L.

Owner

> "I don’t like that they get you meeting with multiple people to set up an amazing marketing strategy then the employee quits the the new employee offers to..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6334040)

Dharamveer P.

software testing

> "The interface is easy to navigate, and having everything connected makes reporting and automation simpler."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

NS

Noam S.

owner

> "they will provide you with website then one day shut that website down and tell you they are no longer providing that platform so you need to pay them..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4955959)

Adella G.

Design with me

> "The platform is relatively easy to use once set up, and the dashboard provides a clear overview of performance."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7134215)

Mike M.

Owner

> "Overall, this has been a very frustrating and costly experience."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

Dharamveer P.

software testing

> "For some users, the extra guidance from their support team is also helpful."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

SE

Samuel E.

Database Administrator

> "Can be expensive for small businesses with limited budgets."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6577179)

MK

Mathieu K.

Senior Marketing Officer

> "Its easy to use and has multiple email templates for email marketing."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7085334)

AL

Amanda L.

Personal Trainer

> "Same day I signed up I ask for a full refund due to the lost of trust."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6845515)

KW

Kate W.

Office Manager

> "It's a good product, a great team, a competitive price for what it offers and if you know what you need from it it can be very versatile and have a lot of..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7000225)

RB

Rex B.

MArketing Assistant

> "The lack of personalisation from the platform with a continuous change in user interfaces with a lack of communication between the same support teams."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6230450)

MJ

Mark J.

Managing Partner

> "This made it a relatively easy decision to decide on the marketing services desired to fit our current needs."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7032850)

LP

Luis P.

manager

> "THE SELLER \[sensitive content hidden\] OFFERED ME A THOUSAND OF THINGS AND THEN HE DIDN'T HAVE ANYTHING ABOUT EVERYTHING, THEY JUST TOOK YOUR MONEY AND..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6260912)

IN

Isaiah N.

Digital sales manager

> "It has really helped boost my sales and that of my team because of its features like social media integration where it boosts my numbers up and converting..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6010520)

TC

Theresa C.

Physician

> "We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5031571)

AA

Aid A.

Nursing

> "Marketing 360 offers a comprehensive marketing management solution that is highly regarded by companies looking for a centralized platform to streamline..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5086591)

AC

Aubrey C.

CEO

> "Their marketing was just as bad—generic, ineffective, and a complete waste of money."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6713819)

JC

Jessica C.

consulting

> "Great work on making this feel secure from a security perspective."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7175874)

IO

Ike O.

manager

> "This company was built on fraud."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___6656793)

MJ

Milla J.

Management

> "The analytics and reporting features are robust, providing valuable insights into website traffic, email campaign performance, and other key metrics."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

VR

Verified Reviewer

doTERRA Diamond Wellness Advocate

> "They switched my contact and account manager several times, many new ones blaming the previous one for the fact that I had nothing to show for the..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___3649571)

Jackie S.

Self employed

> "They assisted me in creating my website and turned my vision into reality."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7011557)

LZ

Liliane Z.

CEO

> "Terrible company, terrible designers, I got stuck with their contract."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6638602)

MB

Mohamed B.

School owner

> "The thing I liked the most is enabling me to manage social media, analytics and automation, and enabling me to strengthen relationships and gain customer..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4977475)

AC

Aubrey C.

CEO

> "Over priced and super unprofessional."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6713819)

JC

Jessica C.

consulting

> "Not only is the product great, the customer support is like no other."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7175874)

MD

Melissa D.

Owner

> "Then when they finally got my google ads running they would not provide me a statement."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6330455)

AR

Austin R.

Owner

> "I’m thankful to have the support they gave me and provided me with a great website and tips and tricks in the platform."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7010239)

TC

Theresa C.

Physician

> "It took 3 months to get an active website.,advertising is still not happening."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5031571)

MJ

Mark J.

Managing Partner

> "The onboarding team of \[sensitive content hidden\] at 360 explained their services exceptionally well and answered all questions posed."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7032850)

HS

Hannah S.

Owner/Educator

> "The person I talked to in the beginning was wonderful and Web design was...but anything to do with content or social media was one of the worst..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4970285)

MJ

Milla J.

Management

> "It offers a comprehensive suite of marketing tools in one platform, which can simplify marketing efforts for small businesses."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

VR

Verified Reviewer

Student

> "Sometimes it does not takes the commands you send and does not drive the data efficiently which leads to not completing your work properly."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4349206)

RB

Rex B.

MArketing Assistant

> "The simplicity of reaching a large range of potential clients through the expertise of the platform that has freed up an immense amount of time to focus on..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6230450)

JM

James M.

CEO

> "Salesman Brandon lied and sold me on the company with nothing buy lies."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5069250)

Matthew B.

Director Of Marketing And Advertising

> "They are the only marketing firm I've worked with that truly understands search engine optimization and Google AdWords, and we've collaborated on a number..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4979242)

MD

Melissa D.

Owner

> "Charged me $3,500.00 for the first two months and provided nothing. "

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6330455)

CD

Claudio D.

Digital Marketer

> "It has promoted professionalism in our organisation."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6642188)

MD

Melissa D.

Owner

> "They take your money and don't provide the advertising.,"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6330455)

TC

Theresa C.

Physician

> "The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5031571)

Eric M.

Executive Vice President

> "They promised a beautiful website and all they did was copy my existing ugly site and make a prettier font."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4172360)

HM

Hanane M.

Freelance

> "It is a great internet marketing strategy .It meets the needs and preferences of customers and promotes brand recognition and recognition"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6116219)

VR

Verified Reviewer

doTERRA Diamond Wellness Advocate

> "They neglected my account and almost never reached out to me, they only responded when I was wondering what they were doing with my money and when I..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___3649571)

Regan T.

manager

> "The software has helped us solve various business problems, such as streamlining our marketing campaigns, tracking customer interactions, and analyzing..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4806500)

KM

Kenny M.

Owner

> "Website Shutdown: To top it all off, they shut down my website as soon as our contract was terminated."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

Marlyn G.

Marketing Operations Manager

> "It has been a comprehensive solution that serves both freelancers and small and large companies, all at a very reasonable price."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5012047)

KN

Kandi N.

Hospital Administrator

> "Expensive for how often posts are done and sometimes no communication when you contact support lately."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___3950111)

BB

BOBBY B.

PARTNER

> "I'm writing this review because we are impressed with their customer service."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6490296)

VR

Verified Reviewer

Owner

> "If you spend a million dollars letting them build a Facebook campaign that grows a 4 million person Facebook Audience, they own the audience - not you. If..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___3283563)

PD

Presley D.

Owner

> "Marketing360 helped me build a AWESOME website!"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6567704)

KM

Kenny M.

Owner

> "The quality of the content produced by the company was disappointing, and the advertising strategy proved to be ineffective."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

MJ

Milla J.

Management

> "The pricing is transparent and competitive, making it accessible for small businesses with limited budgets."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

Mahade Hasan O.

degetal marketer

> "As a small entrepreneur myself, I feel the plan is a little overpriced, and the customer support is a little lacking."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4310090)

[View Reviews](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Jackie S.

Self employed

> "They are prompt in addressing inquiries and provide assistance whenever necessary."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___7017641)

AS

Alyx S.

Owner

> "It can be hard and time consuming to get ahold of support if you have made a legit purchase and are trying to get an email link to..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___7142588)

DB

David B.

Director Sales amd Marketing

> "The dashboard is easy to use and provides helpful data to see how things are going. Plus, it helps get your reviews seen on search..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6269156)

CC

Charlotte C.

Customer Service

> "I contacted their online support & was told that they don't even know how to do it & to contact Facebook or do research on how to..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3062189)

MS

Mikaela S.

Assistant Manager

> "I love using it to help with reviews!"

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6774135)

TM

Taylor M.

Sales & Marketing Coordinator

> "However, we have to re-quest a re-review link and often, they can't re-review us for 30 days since their last review."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3242998)

NS

Natasha S.

Director of ECommerce

> "Shopper Approved has really expanded their offerings and ability to use the review information they collect from consumers to help..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4884461)

JL

Joanna L.

Chief Creative Officer

> "What I liked least was some of the pages did not look as modern or user friendly to know how to navigate."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3338095)

CL

Cory L.

CEO

> "The customer service is always there when you need them, and the program is very easy to use."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6540909)

EH

Enrique H.

Customer Service Specialist

> "A lot of our negative reviews are given by user (Customer) error and we are negatively reviewed from their mistakes."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3442444)

NS

Natasha S.

Director of ECommerce

> "Q&A being SEO optimized is very important because it helps us to bring in the free traffic on search engines that may be looking..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4884461)

JS

Jeff S.

e-Commerce Technical Manager

> "I was trying to see total product review counts the other day and couldn't figure it out."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3445408)

EB

Emma B.

recruitment consultant

> "really good solutions great service all round a good platform to use"

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6657374)

KP

Kip P.

Owner

> "I would like to be able to have a 2-4% Veto solution, since their is a % of angry people that try to use reviews as extortion..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2713959)

JS

Justin S.

VP Marketing

> "Customer service and support is one of the best I have worked with."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6272898)

JS

Jeff S.

e-Commerce Technical Manager

> "I find the backend dashboard to be a little confusing. "

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3445408)

JK

Jerry K.

Owner

> "We got assigned one customer service rep who stayed with us through the end of the process and responded quickly to each question..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4646540)

KB

Kevin B.

CEO

> "Their platform was much more limited than Yotpo or Trustpilot...they pretty much ghosted me and were gonna charge me the annual..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2877487)

TW

Teresa W.

Digital Marketing Manager

> "They were super helpful in the onboarding process and teaching us how to use their program and it's been super easy to manage..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4539024)

CB

Clayton B.

Head of Sales and Marketing

> "I have yet to discover any glaring issues with the software."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3096271)

RA

Robert A.

Director Business Development

> "Now that we have the reviews implemented on our site we have had a tremendous lift in traffic."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4554680)

VR

Verified Reviewer

General Manager

> "The widgets available to display reviews on site are ugly."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2705323)

KM

Khalil M.

CEO

> "The software, team, and customer satisfaction!"

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6181769)

TB

Tom B.

Community Manager

> "Implementation was difficult."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3046201)

TK

TOm K.

Director of Business Development

> "The team at Shopper Approved is AMAZING!"

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4980864)

LM

Lonny M.

President

> "There are some technical flaws with the back office that could be improved."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2550117)

JP

Joel P.

Owner

> "Easy to use, improves sales, great to deal with their staff"

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___5025169)

LG

LISA G.

Owner

> "Sometimes I don't hear back from customer service when I send a email."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2931315)

Eszter D.

Marketing manager

> "The integration was very easy although we our website is somewhat custom built, Shopper Approved's implementation team took care..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3116749)

TT

Trent T.

p

> "That Google does not accept initial customer reviews."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2838334)

LA

Lana A.

Chief Operating Officer

> "Also, their customer service is attentive, and they've even done some custom coding in our account to support our business needs."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3176456)

LM

Lonny M.

President

> "There are not a lot of companies that look out for anything much more than their bottom line."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2550117)

Patrick B.

President

> "Shopper Approved staff have all been very knowledgable, helpful and care a lot about our company's success. "

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4357619)

Angel G.

Webmaster

> "It's becoming more challenging to integrate as a small business"

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2560151)

LA

Lana A.

Chief Operating Officer

> "For us, there's a clear relationship between displaying (good) reviews on our site and gaining more customers as a result of that."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3176456)

SV

Sofia V.

CEO

> "Negative review is like a weapon and sometimes used very undeserved . "

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2355913)

VK

Victoria K.

Community Manager

> "It's pretty simple for both customer and company. And I really enjoy the option to solve the issue with the customer privately so..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3052577)

AL

Alicia L.

President

> "They ask, but are unable to do so easily or at all. "

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2713748)

Eszter D.

Marketing manager

> "We are satisfied with Shopper Approved because it centralizes our reputation and review management and the dashboard is very easy..."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3116749)

VR

Verified Reviewer

General Manager

> "It is not easy, mostly because Google makes it difficult."

[See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2705323)

[View Reviews](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

## User interface

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

4.52 (1,140)

[Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)

4.86 (132)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Marketing 360

Top features

37/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/148516/Marketing-360/#features)

Shopper Approved

8/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/179680/Shopper-Approved/#features)

### Recognition

Marketing 360 is recognized as a top-rated tool in 4 Capterra Shortlist reports

Shopper Approved is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Review ManagementSoftware (2022) 

### Deployment & support

Marketing 360

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shopper Approved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Marketing 360

-   By Madwire
-   Located in United States
-   Founded in 2009

Shopper Approved

-   By Shopper Approved
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/)

Contact vendor for pricing

Price

$9/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-148516/brevo-vs-Marketing-360)

[Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

Contact vendor for pricing

Price

$299/month

4.7

Features

4.4

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/169618-179680/Trustpilot-vs-Shopper-Approved)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Contact vendor for pricing

Price

$13/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-148516/MailChimp-vs-Marketing-360)

[Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

vs

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Contact vendor for pricing

Price

$49/month

4.7

Features

4.9

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/179680-210085/Shopper-Approved-vs-TrueReview)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Contact vendor for pricing

Price

$15/month

4.4

Features

4.5

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-148516/ActiveCampaign-vs-Marketing-360)

[Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

vs

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/152997-179680/BirdEye-vs-Shopper-Approved)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,318)](https://www.capterra.com/p/136603/MailerLite/reviews/)

Contact vendor for pricing

Price

$12/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-148516/MailerLite-vs-Marketing-360)

[Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

vs

[Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (358)](https://www.capterra.com/p/172802/Swell/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/172802-179680/Swell-vs-Shopper-Approved)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Contact vendor for pricing

Price

$12/month

4.4

Features

4.2

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-148516/Constant-Contact-vs-Marketing-360)

[Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

vs

[Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (226)](https://www.capterra.com/p/176189/Okendo/reviews/)

Contact vendor for pricing

Price

$19/month

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/176189-179680/Okendo-vs-Shopper-Approved)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Contact vendor for pricing

Price

$15/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/148516-171840/Marketing-360-vs-HubSpot-Marketing)

[Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

vs

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

Contact vendor for pricing

Price

$199/month

4.7

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144389-179680/Yotpo-vs-Shopper-Approved)