# Compare Marketing 360 vs Rapid Recon 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Marketing 360 and Rapid Recon based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148516-191074/Marketing-360-vs-Rapid-Recon

---

# Marketing 360 vs Rapid Recon Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Marketing 360Rapid Recon2/4 selected

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

[Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)[4.8 (479)](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

[## Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [1,132 reviews](#user-reviews)

Positive

1,015

Neutral

38

Negative

79

[## Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)[4.8 (479)](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

Starting Price

$499.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

AT

MC

Based on [479 reviews](#user-reviews)

Positive

465

Neutral

12

Negative

2

## Summary

* * *

Features in Veterinary Software

Best performer

30 / 46

Only Marketing 360

-   Accounting
-   Appointment Scheduling
-   Calendar Management

8 / 46

User satisfaction

User satisfaction

4.5

User reviews[1,132](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.6

User satisfaction

4.8

User reviews[479](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$499Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Over 20,000 small businesses use our broader business commerce platform so they have everything they need to manage and grow their business in one place.

Best for

Rapid Recon works with dealerships of all sizes, shapes and kind! If you need to take used cars from acquisition to frontline as efficiently as possible, we're the No.1 choice..

## User reviews

Pros & cons

MEENACHISUNDARAM M.

Project Manager

> "The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087101)

KG

Kenneth G.

Operations

> "Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7118027)

NP

Nicholas P.

Vp of sales

> "as our account manager, we feel confident, supported, and excited about where our marketing is headed. If you’re looking for a marketing partner that delivers..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7112145)

JW

JUSTIN W.

Owner

> "I had to hire another company to run ads while I was paying them to survive the last 3 months of their 6 month contract."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7097256)

Manit A.

Digital Marketing Manager

> "The platform provides a wide range of features overall, and the email templates are well designed and simple to customize."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7089341)

VR

Verified Reviewer

CEO

> "I have not have great experiences with their customer support and I do believe it was extremely expensive for me and it never used all the features so it..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7082236)

MJ

Milla J.

Management

> "The analytics and reporting features are robust, providing valuable insights into website traffic, email campaign performance, and other key metrics."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

KG

Kenneth G.

Operations

> "The "Sales" Trap: The knowledgeable strategist who sold me on the service vanished the moment I signed."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7118027)

MEENACHISUNDARAM M.

Project Manager

> "Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087101)

Dharamveer P.

software testing

> "Some of the promised results, especially for ads and SEO, don’t always match expectations."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

Patricia M.

Content Creator

> "This is a very secured way to manage your social media platform to send email newsletters to subscribers"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7077313)

ML

Maritza L.

Owner

> "I don’t like that they get you meeting with multiple people to set up an amazing marketing strategy then the employee quits the the new employee offers to..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6334040)

MJ

Milla J.

Management

> "It offers a comprehensive suite of marketing tools in one platform, which can simplify marketing efforts for small businesses."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

KM

Kimberly M.

owner

> "what I like least about marketing 360 was that the price was very expensive and above my means it didn’t work out for me"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7084323)

MJ

Mark J.

Managing Partner

> "This made it a relatively easy decision to decide on the marketing services desired to fit our current needs."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7032850)

AS

Adewale S.

HIO

> "We have not received complaints from our sister company but it seems that the return on investment diminishes in long term."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7111956)

Jessie M.

management

> "What I liked most about Marketing 360 is that it puts many marketing tools in one place."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087481)

LP

Luis P.

manager

> "THE SELLER \[sensitive content hidden\] OFFERED ME A THOUSAND OF THINGS AND THEN HE DIDN'T HAVE ANYTHING ABOUT EVERYTHING, THEY JUST TOOK YOUR MONEY AND MAKE..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6260912)

Dharamveer P.

software testing

> "Overall, it’s a platform that can work well if your business matches its model and you get proper guidance."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

IO

Ike O.

manager

> "They still charged me $2250 for the 4th month which included $1000 for paid ads when they haven't ran even one paid ad."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___6656793)

Dharamveer P.

software testing

> "The interface is easy to navigate, and having everything connected makes reporting and automation simpler."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

AL

Amanda L.

Personal Trainer

> "Same day I signed up I ask for a full refund due to the lost of trust."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6845515)

MJ

Mark J.

Managing Partner

> "The onboarding team of \[sensitive content hidden\] at 360 explained their services exceptionally well and answered all questions posed."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7032850)

MB

Mohamed B.

School owner

> "Yes, I may feel that there are some shortcomings such as incorporating machine learning for more predictive and accurate marketing analytics, advanced search..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4977475)

Dharamveer P.

software testing

> "For some users, the extra guidance from their support team is also helpful."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

MD

Melissa D.

Owner

> "Then when they finally got my google ads running they would not provide me a statement."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6330455)

MK

Mathieu K.

Senior Marketing Officer

> "Its easy to use and has multiple email templates for email marketing."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7085334)

NS

Noam S.

owner

> "they will provide you with website then one day shut that website down and tell you they are no longer providing that platform so you need to pay them..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4955959)

KW

Kate W.

Office Manager

> "It's a good product, a great team, a competitive price for what it offers and if you know what you need from it it can be very versatile and have a lot of..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7000225)

SE

Samuel E.

Database Administrator

> "Can be expensive for small businesses with limited budgets."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6577179)

IN

Isaiah N.

Digital sales manager

> "It has really helped boost my sales and that of my team because of its features like social media integration where it boosts my numbers up and converting..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6010520)

RB

Rex B.

MArketing Assistant

> "The lack of personalisation from the platform with a continuous change in user interfaces with a lack of communication between the same support teams."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6230450)

Regan T.

manager

> "The software has helped us solve various business problems, such as streamlining our marketing campaigns, tracking customer interactions, and analyzing..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4806500)

TC

Theresa C.

Physician

> "We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5031571)

AA

Aid A.

Nursing

> "Marketing 360 offers a comprehensive marketing management solution that is highly regarded by companies looking for a centralized platform to streamline their..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5086591)

AC

Aubrey C.

CEO

> "Their marketing was just as bad—generic, ineffective, and a complete waste of money."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6713819)

Jackie S.

Self employed

> "They assisted me in creating my website and turned my vision into reality."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7011557)

MD

Melissa D.

Owner

> "Charged me $3,500.00 for the first two months and provided nothing. "

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6330455)

MB

Mohamed B.

School owner

> "The thing I liked the most is enabling me to manage social media, analytics and automation, and enabling me to strengthen relationships and gain customer..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4977475)

MD

Melissa D.

Owner

> "They take your money and don't provide the advertising.,"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6330455)

AR

Austin R.

Owner

> "I’m thankful to have the support they gave me and provided me with a great website and tips and tricks in the platform."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7010239)

IO

Ike O.

manager

> "This company was built on fraud."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___6656793)

MJ

Milla J.

Management

> "The pricing is transparent and competitive, making it accessible for small businesses with limited budgets."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

KM

Kenny M.

Owner

> "Website Shutdown: To top it all off, they shut down my website as soon as our contract was terminated."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

RB

Rex B.

MArketing Assistant

> "The simplicity of reaching a large range of potential clients through the expertise of the platform that has freed up an immense amount of time to focus on..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6230450)

VR

Verified Reviewer

doTERRA Diamond Wellness Advocate

> "They switched my contact and account manager several times, many new ones blaming the previous one for the fact that I had nothing to show for the thousands..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___3649571)

Matthew B.

Director Of Marketing And Advertising

> "They are the only marketing firm I've worked with that truly understands search engine optimization and Google AdWords, and we've collaborated on a number of..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4979242)

KM

Kenny M.

Owner

> "The quality of the content produced by the company was disappointing, and the advertising strategy proved to be ineffective."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

Liliana A.

GED

> "I was able to easily create text message campaigns and automate messages to reach my target audience at specific times."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4852993)

VB

Valentin B.

Company Owner

> "this company is in business to sale you in, no customer service really, they call you back but only play we are here for you B/s."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___4887486)

TR

Tiago R.

Programmer

> "From email marketing to social media management to website design, everything we need to reach our target audience is available in one platform."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4766203)

KM

Kenny M.

Owner

> "I couldn't believe how much was being charged for short blog posts, especially given their subpar quality."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

KM

Kenny M.

Owner

> "The one aspect I did appreciate about my experience with Marketing 360 / MADWIRE was their initial work on creating my website. Despite some communication..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

LZ

Liliane Z.

CEO

> "Terrible company, terrible designers, I got stuck with their contract."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6638602)

IF

Ilenia F.

Accounting Officer

> "It comes with powerful marketing solution"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6278468)

AC

Aubrey C.

CEO

> "Over priced and super unprofessional."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6713819)

CD

Claudio D.

Digital Marketer

> "It has promoted professionalism in our organisation."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6642188)

VB

Valentin B.

Company Owner

> "They show the contract to the bank and the bank didn't return my money."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___4887486)

Liliana A.

GED

> "The platform has given me all the necessary tools and resources to manage and grow my business effectively."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4852993)

TC

Theresa C.

Physician

> "It took 3 months to get an active website.,advertising is still not happening."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5031571)

TC

Theresa C.

Physician

> "The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5031571)

HS

Hannah S.

Owner/Educator

> "The person I talked to in the beginning was wonderful and Web design was...but anything to do with content or social media was one of the worst professional..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4970285)

HM

Hanane M.

Freelance

> "It is a great internet marketing strategy .It meets the needs and preferences of customers and promotes brand recognition and recognition"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6116219)

VR

Verified Reviewer

Student

> "Sometimes it does not takes the commands you send and does not drive the data efficiently which leads to not completing your work properly."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4349206)

Marlyn G.

Marketing Operations Manager

> "It has been a comprehensive solution that serves both freelancers and small and large companies, all at a very reasonable price."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5012047)

VR

Verified Reviewer

Director of Digital Marketing

> "It's expensive, didn't integrate with gmail, doesn't allow for many outside connections to other apps and software you use."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___3607559)

MJ

Milla J.

Management

> "The platform is user-friendly and easy to navigate, even for those with limited technical knowledge."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

JM

James M.

CEO

> "Salesman Brandon lied and sold me on the company with nothing buy lies."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5069250)

BB

BOBBY B.

PARTNER

> "I'm writing this review because we are impressed with their customer service."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6490296)

Eric M.

Executive Vice President

> "They promised a beautiful website and all they did was copy my existing ugly site and make a prettier font."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4172360)

PD

Presley D.

Owner

> "Marketing360 helped me build a AWESOME website!"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6567704)

JB

Jason B.

C.E.O.

> "Had 6 different people in as many months and after 7 months site still was not operational and I have to pay a full month more to terminate $8000 nothing to..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___3560781)

Martin K.

Marketing Manager

> "Social media intergration has really helped me to boost numbers and our brand."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6038823)

VR

Verified Reviewer

doTERRA Diamond Wellness Advocate

> "They neglected my account and almost never reached out to me, they only responded when I was wondering what they were doing with my money and when I..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___3649571)

Rosemary K.

Marketing Manager

> "With features like Return On Investment (ROI), it makes it possible for you to make very informed decisions on where to put more emphasis on during marketing."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4606517)

KN

Kandi N.

Hospital Administrator

> "Expensive for how often posts are done and sometimes no communication when you contact support lately."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___3950111)

Regan T.

manager

> "As a result, we've realized numerous benefits, including increased efficiency, improved targeting, and better ROI."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4806500)

VR

Verified Reviewer

Owner

> "If you spend a million dollars letting them build a Facebook campaign that grows a 4 million person Facebook Audience, they own the audience - not you. If you..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___3283563)

AM

Alison M.

Field Agent

> "Marketing 360 is a great software tool to it helps businesses keep and maintain customer."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4913388)

Mahade Hasan O.

degetal marketer

> "As a small entrepreneur myself, I feel the plan is a little overpriced, and the customer support is a little lacking."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4310090)

[View Reviews](https://www.capterra.com/p/148516/Marketing-360/reviews/)

AT

Ariel T.

HR Manager

> "Every employee in the company utilizes this system daily and it's very easy to train and teach anyone to use it. If I were to be asked,..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___6454766)

AR

Andreas R.

used car shop foreman

> "There are certain things that if you change them it reset a lot of the time clocks that my managers use daily, so it makes it difficult to..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844429)

MC

Michael C.

Photographer

> "In my case, I love how it sends me an alert to my phone letting me know what work is ready for me to do."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___6509543)

JB

James B.

Vehicle Enhancement

> "I feel that the product is well designed but lately it has become frequently unstable under cellular signal even with full bars of signal...."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2839353)

HT

Heng T.

Lawyer

> "I like that Rapid Recon help to make adjustments so you never standstill losing time and money"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___4956238)

MT

Matthew T.

Volkswagen Sales

> "Sometimes the app freezes up when viewing retail/recon photos and either can't be taken back to the previous display or, the app needs to be..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844058)

JH

Justin H.

Pre-Owned Operations Director

> "Rapid Recon provides our dealerships with an affordable and very intuitive solution to help us recondition our inventory quickly and..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2854169)

RL

Roi L.

Product

> "No APIs, poor integrations options, no way to pull data, plenty of internal issues in the company due to that."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835915)

SM

Sean M.

Manager

> "The features I like most about Rapid Recon are the ability to customize and re-order "buckets" whenever needed and the ease of searching for..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846038)

MF

MANUEL F.

Used Car Recon Mananger

> "Not sure if this can harness every vehicle that is Frontline ready, sometimes i'll try to locate a vehicle that has been in our lot for..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2836441)

MK

Michael K.

Sales Manager

> "The biggest benefit is instant communication between all departments including offsite vendors regarding the entire recon process from the..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835721)

ND

Nathan D.

Lot Attendant Supervisor

> "I do not like that there are so many different sections for separate departments when it should all just be complied into one, to small..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2839773)

CF

Clifford F.

Lot Tech

> "I love the fact that we can scan Vin's and it GEO tags the location of the cars and we can keep everyone updated with pictures and notes in..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838454)

NS

Nicholas S.

Used Car Manager

> "When a vehicle was previously in the software gets taken out , it will not auto reload it back in i have to manually add it."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2855987)

WF

Walter F.

store manager

> "has sped up our time by 10 or more days, better tracking of vehicle on site and off site, more accountability for a store with 3 locations"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849358)

KH

Kobe H.

Digital Marketing Manager

> "The mobile app is clunky and not optimized for mobile use very well, it takes too much time to change to a different section of the app."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2843997)

BR

Brian R.

Recon Manager

> "Since we started using Rapid Recon, we keep track of the process better, repairs take less time, parts come in a more timely fashion and..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835871)

DH

Darien H.

Sales Manager

> "I don't like when you're adding a comment and click away and reopen the comment, everything you wrote prior is erased."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2853751)

DS

Darren S.

Lot Manager

> "At busy times we have 30-40 vehicles in the various reconditioning stages and this app helps us keep track that nothing slips through the..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2836293)

BS

Brian S.

Appearance Center Coordinator

> "No history of who edited each note (some get deleted and we have to start all over, with no one to ask why it happened)"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838577)

RG

Robert G.

Used Car Director

> "It also allows us to share the money we have invested in the vehicle to the prospective owner building value in the vehicle and us as a..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835899)

DF

Dennis F.

General Manager

> "I do not like that it counts Sundays as a repair day, by adding that day it appears like it is in the shop longer"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2857307)

BB

Brielle B.

Manager

> "Our service department is held accountable for what is goin on with vehicles going through our reconditioning process and it is easy for our..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2836087)

TF

Tyler F.

technician

> "small malfunctions not being able to add pictures one day and shortly after it started working"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838022)

JH

Justin H.

Service Manager

> "Rapid Recon has definitely helped to improve the flow of our reconditioning process, which overall cuts down the time to get a vehicle..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2853891)

RM

Rob M.

UCM

> "Vehicles which have been sold can linger in system which cause your inventory count to be inaccurate"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2843081)

DM

Dave M.

Sales & Leasing Consultant

> "The result of which is we have been able to show and turn more preowned/new vehicles quicker which has resulted in increased profit for all..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849400)

DC

David C.

Warranty Administrator

> "At times the website freezes and will require the internet browser to restart."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2853953)

AD

Anthony D.

Sales

> "Solving business problems is the name of the game and with using this app we can follow the entire chain of Preparation for the vehicle to..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838735)

GA

Glorimar A.

service advisor

> "it will not communicate with our system to see estimates done on rapid recon."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2848149)

MW

Mitchell W.

Marketing Manager

> "great tool to help reconditioning processes and helps others check to see statuses of vehicles and where they currently are at."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2958962)

AM

Amanda M.

BDM

> "It's hard to upload a vehicle that was bought from us previously to it again if they want to trade it in."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835993)

LA

Lloyd A.

Owner

> "I can take a picture of the repairs and get an almost instant approval with out car manager having to stop what he is doing to check out all..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2862035)

MS

Matthew S.

Parts Advisor

> "Can be difficult to launch the program, a specific browser must be used, or it will not load."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835844)

GR

Guilherme R.

Inventory Analyst

> "It's perfect to organize all of our workflow and vehicles life cicle."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___3493642)

WC

William C.

Parts and reconditioning

> "I have issues of information being deleted when moving a vehicle from one step to another."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838384)

RS

Robert S.

Sales

> "Being able to see what step of the process our used cars are at has saved me from pestering managers and spending time making calls to ask..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846362)

TS

Tylor S.

Sales Consultant

> "The mobil app is a bit clunky and hard to use and the boxes on some of the buttons seems to be off or really hard to hit."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2845867)

MT

Matthew T.

Volkswagen Sales

> "When used properly by all involved parties, RR helps us keep track of what vehicle is where in the recon process and ultimately saves us..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844058)

MM

Maira M.

Virtual Bilingual Assistant

> "I would say not everyone knows how to use it full takes time to learn"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___3619929)

JG

JOSE G.

Pre-Owned Sales Manager

> "Our dealership was finally able to pin point where the delays in recon were and how to find steps to improve our processes"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849335)

BT

Brad T.

Used Car Director

> "No ability to add or remove steps without contacting our rep. Seems silly that we are unable to do so ourselves."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846017)

DW

Daniel W.

technician

> "It Helps eliminate the need to walk up to sales to present the Used car manager the recon needs for a particular vehicle, definitely a time..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838189)

AS

Adam S.

Logistics Manager

> "Every time there is an update, the software slows down tremendously and freezes constantly."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835851)

CC

Curtis C.

Operations

> "Our turnaround time has decreased, we have become more accountable for individual vehicles, and that reduces the time it takes to get them..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835849)

JG

JEFF G.

SERVICE ADVISOR

> "App crashes a lot and ever since the new update notifications stopped"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849510)

DD

Debbie D.

Business Dev't Manager

> "I like that it takes the guesswork out of knowing what stage of reconditioning our used car vehicles are in as well as if they are at an..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835825)

GP

Geoff P.

Parts Manager

> "does not reflect an invoice or repair order number for easy lookup"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846318)

SG

Sonny G.

Used car manager

> "It’s a great way to keep up with the status of your vehicles as the process moves from service to recon and to frontline ready."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2847370)

ZM

Zane M.

inventory manager

> "picture taking process during initial intake takes too long to load"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835803)

NM

Nathaniel M.

service advisor

> "It notifies us with approval updates and you are able to move progress with the vehicle being worked on. plus everything is time stamped as..."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838371)

CG

COLIN G.

SERVICE MANAGER

> "Often the system will move vehicle to recon done for apparently no reason. "

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2843988)

JZ

Joe Z.

Inventory Manager

> "Great system for service, clean up department etc. and vendors to keep track what’s going on."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844412)

AM

Adam M.

Inventory Photo Specialist

> "Sometimes the app is slow to load, it crashes sometimes daily."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838536)

BA

Bryan A.

Operations Manager

> "We love the fact you can communicate between vendors and employees, take pictures, input costs and much more"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838163)

SM

Sean M.

Manager

> "Not a terrible problem to have, but every second wasted in a day is an inefficiency that could be eliminated. "

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846038)

JH

Justin H.

Service Manager

> "It has helped us identify where we need to improve to get vehicles through quicker and make changes as needed."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2853891)

RD

Randy D.

SM

> "the log in is a little slow and sometimes i can not get in"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838430)

MD

MATTHEW D.

FIXED OPS DIRECTOR

> "We really like that the tool archives the entire decision process so we can refer back to it at a later date if necessary."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844632)

MG

Michael G.

Used Car Buyer

> "There are far too many issues with the mobile platform here. "

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846125)

BW

Brent W.

GM

> "That all Departments involved in the Recon process can utilize the software to assist in streamlining the process."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838166)

AS

Adam S.

Logistics Manager

> "To their credit, they work on it until it gets fixed, but it’s always very frustrating until they figure out the fix."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835851)

SG

Sonny G.

Used car manager

> "I really like being able to approve work on vehicles with the mobile application when I am off work."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2847370)

PA

PAUL A.

SERVICE CONSULTANT

> "Sometime I do not see notes put in by other users for a few hours."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835902)

AP

Anthony P.

INVENTORY/IT MANAGER

> "KEEPS IT EASY TO LOCATE ANY UNIT IN OUR INVENTORY, SENDING TO USED CAR MANAGER TO APPROVE RECON AND BACK TO THE SHOP IIN NO TIME!"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838433)

PN

Phillip N.

Emissions tester

> "On smaller devices some buttons were hard to access."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2839063)

AL

ANTHONY L.

MGR

> "It has made communication between departments much easier and faster minimizing the vehicle spends in recon."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2836021)

DS

David S.

Service Manager

> "The Picture upload can be time consuming"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2845877)

MS

Mollie S.

Parts Advisor

> "Overall it's been impactful to our used car department, we are able to set up certain routines so the process becomes fluid."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835616)

KD

KEVIN D.

INTERNAL SERVICE ADVISOR

> "Not a software issue but I do have some connectivity issues every once in a while"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838357)

CO

CLIFFORD O.

USED CAR MANAGER

> "This is a very useful application to keep track of inventory, and also to streamline your Recon process."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2845463)

TS

TRICIA S.

ASSISTAN SERVICE MANAGER

> "That you are not able to upload documents"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846031)

RJ

Rich J.

COO

> "Accountability and communication is crucial in the reconsideration of vehicles and RR does a great job in these tow areas."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838559)

AL

Andrew L.

Carport

> "This could be due to my phone or internet quality."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844029)

ZM

Zane M.

inventory manager

> "The thing i love most about this product is how i can easily track what step my vehicles are in."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2835803)

JG

Julian G.

General Manager

> "Shows how slow we are at turning used cars"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2849471)

CL

Chris L.

General Sales Manager

> "This software is simple the best at both moving cars through the process as well as holding different teams accountable."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2846054)

VR

Verified Reviewer

Sales

> "the phone app is a little complex, should be simplified"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2838104)

EH

EMMA H.

RECON

> "It's helped us speed up our processes, and it helps us know what's going on with each of our cars."

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844173)

KG

KIMBER G.

internal advisor

> "The app isn't as user friendly as the desktop version"

[See full review](https://www.capterra.com/p/191074/Rapid-Recon/#Capterra___2844278)

[View Reviews](https://www.capterra.com/p/191074/Rapid-Recon/reviews/)

## User interface

4.52 (1,132)

[Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)

4.76 (479)

### Features

Marketing 360

Top features

30/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/148516/Marketing-360/#features)

Rapid Recon

8/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/191074/Rapid-Recon/#features)

### Recognition

No recognitions have been awarded to Marketing 360

No recognitions have been awarded to Rapid Recon

### Deployment & support

Marketing 360

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rapid Recon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Marketing 360

-   By Madwire
-   Located in United States
-   Founded in 2009

Rapid Recon

-   By Rapid Recon
-   Located in United States
-   Founded in 2010

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vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.4

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/148516-178819/Marketing-360-vs-EngageBay-Marketing)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Contact vendor for pricing

Price

$15/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/148516-171840/Marketing-360-vs-HubSpot-Marketing)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

vs

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Contact vendor for pricing

Price

$16/month

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/148516-153508/Marketing-360-vs-Omnisend)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.52 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Contact vendor for pricing

Price

€61/month

4.4

Features

4.3

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-148516/Bitrix24-vs-Marketing-360)