# Compare Marketing 360 vs Promo.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Marketing 360 and Promo.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148516-223748/Marketing-360-vs-Promocom

---

# Marketing 360 vs Promo.com Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Marketing 360Promo.com2/4 selected

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.5 (1,135)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

[## Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)[4.5 (1,135)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [1,135 reviews](#user-reviews)

Positive

1,017

Neutral

38

Negative

80

[## Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [212 reviews](#user-reviews)

Positive

178

Neutral

14

Negative

20

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## Summary

* * *

Key features rated by users

Features selected based on 6,242 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

High performer

Feature ratings

Social Media Integration

4.0

Email Marketing

3.7

Post Scheduling

4.3

Campaign Planning

2.8

Engagement Tracking

4.7

\--%Fit

Missing features

Not enough reviews

Feature ratings

Social Media Integration

5.0

Email Marketing

NA

Post Scheduling

NA

Campaign Planning

NA

Engagement Tracking

NA

User satisfaction

User satisfaction

4.5

User reviews[1,135](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.6

User satisfaction

4.3

User reviews[212](https://www.capterra.com/p/223748/Promocom/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Over 20,000 small businesses use our broader business commerce platform so they have everything they need to manage and grow their business in one place.

Best for

We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel

## User reviews

Pros & cons

MEENACHISUNDARAM M.

Project Manager

> "The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087101)

KG

Kenneth G.

Operations

> "Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7118027)

NP

Nicholas P.

Vp of sales

> "as our account manager, we feel confident, supported, and excited about where our marketing is headed. If you’re looking for a marketing partner that..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7112145)

Mike M.

Owner

> "We paid nearly $3,000 for a website that took over a month to complete, and the final product was extremely poor—so much so that our credit card processor..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

Manit A.

Digital Marketing Manager

> "The platform provides a wide range of features overall, and the email templates are well designed and simple to customize."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7089341)

Mike M.

Owner

> "The constant demand for more money, bad billing practices, subpar advertising, lack of accountability, poor web development, provided no results."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

JH

Jack H.

Staff Engineer

> "It's so much easier to track campaigns and see performance data in one place, especially with the CRM integration."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7121228)

JW

JUSTIN W.

Owner

> "I had to hire another company to run ads while I was paying them to survive the last 3 months of their 6 month contract."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7097256)

MEENACHISUNDARAM M.

Project Manager

> "Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087101)

VR

Verified Reviewer

CEO

> "I have not have great experiences with their customer support and I do believe it was extremely expensive for me and it never used all the features so it..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7082236)

Patricia M.

Content Creator

> "This is a very secured way to manage your social media platform to send email newsletters to subscribers"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7077313)

KG

Kenneth G.

Operations

> "The "Sales" Trap: The knowledgeable strategist who sold me on the service vanished the moment I signed."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7118027)

MJ

Mark J.

Managing Partner

> "This made it a relatively easy decision to decide on the marketing services desired to fit our current needs."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7032850)

Dharamveer P.

software testing

> "Some of the promised results, especially for ads and SEO, don’t always match expectations."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

Jessie M.

management

> "What I liked most about Marketing 360 is that it puts many marketing tools in one place."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087481)

ML

Maritza L.

Owner

> "I don’t like that they get you meeting with multiple people to set up an amazing marketing strategy then the employee quits the the new employee offers to..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6334040)

Dharamveer P.

software testing

> "Overall, it’s a platform that can work well if your business matches its model and you get proper guidance."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

Mike M.

Owner

> "Even after canceling services, they continued attempting to charge our cards."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

Dharamveer P.

software testing

> "The interface is easy to navigate, and having everything connected makes reporting and automation simpler."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

KM

Kimberly M.

owner

> "what I like least about marketing 360 was that the price was very expensive and above my means it didn’t work out for me"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7084323)

MJ

Mark J.

Managing Partner

> "The onboarding team of \[sensitive content hidden\] at 360 explained their services exceptionally well and answered all questions posed."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7032850)

AS

Adewale S.

HIO

> "We have not received complaints from our sister company but it seems that the return on investment diminishes in long term."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7111956)

Dharamveer P.

software testing

> "For some users, the extra guidance from their support team is also helpful."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7087749)

Mike M.

Owner

> "Across two out of the three companies, we spent thousands of dollars and received no meaningful results."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

MK

Mathieu K.

Senior Marketing Officer

> "Its easy to use and has multiple email templates for email marketing."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7085334)

IO

Ike O.

manager

> "They still charged me $2250 for the 4th month which included $1000 for paid ads when they haven't ran even one paid ad."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___6656793)

KW

Kate W.

Office Manager

> "It's a good product, a great team, a competitive price for what it offers and if you know what you need from it it can be very versatile and have a lot of..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7000225)

AL

Amanda L.

Personal Trainer

> "Same day I signed up I ask for a full refund due to the lost of trust."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6845515)

IN

Isaiah N.

Digital sales manager

> "It has really helped boost my sales and that of my team because of its features like social media integration where it boosts my numbers up and converting..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6010520)

MB

Mohamed B.

School owner

> "Yes, I may feel that there are some shortcomings such as incorporating machine learning for more predictive and accurate marketing analytics, advanced..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4977475)

Regan T.

manager

> "The software has helped us solve various business problems, such as streamlining our marketing campaigns, tracking customer interactions, and analyzing..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4806500)

MD

Melissa D.

Owner

> "Then when they finally got my google ads running they would not provide me a statement."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6330455)

AA

Aid A.

Nursing

> "Marketing 360 offers a comprehensive marketing management solution that is highly regarded by companies looking for a centralized platform to streamline..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5086591)

NS

Noam S.

owner

> "they will provide you with website then one day shut that website down and tell you they are no longer providing that platform so you need to pay them..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4955959)

MJ

Milla J.

Management

> "The analytics and reporting features are robust, providing valuable insights into website traffic, email campaign performance, and other key metrics."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

Mike M.

Owner

> "Overall, this has been a very frustrating and costly experience."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7128190)

Jackie S.

Self employed

> "They assisted me in creating my website and turned my vision into reality."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7011557)

SE

Samuel E.

Database Administrator

> "Can be expensive for small businesses with limited budgets."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6577179)

MB

Mohamed B.

School owner

> "The thing I liked the most is enabling me to manage social media, analytics and automation, and enabling me to strengthen relationships and gain customer..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4977475)

RB

Rex B.

MArketing Assistant

> "The lack of personalisation from the platform with a continuous change in user interfaces with a lack of communication between the same support teams."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6230450)

AR

Austin R.

Owner

> "I’m thankful to have the support they gave me and provided me with a great website and tips and tricks in the platform."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___7010239)

LP

Luis P.

manager

> "THE SELLER \[sensitive content hidden\] OFFERED ME A THOUSAND OF THINGS AND THEN HE DIDN'T HAVE ANYTHING ABOUT EVERYTHING, THEY JUST TOOK YOUR MONEY AND..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6260912)

MJ

Milla J.

Management

> "It offers a comprehensive suite of marketing tools in one platform, which can simplify marketing efforts for small businesses."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

TC

Theresa C.

Physician

> "We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5031571)

RB

Rex B.

MArketing Assistant

> "The simplicity of reaching a large range of potential clients through the expertise of the platform that has freed up an immense amount of time to focus on..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6230450)

AC

Aubrey C.

CEO

> "Their marketing was just as bad—generic, ineffective, and a complete waste of money."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6713819)

Matthew B.

Director Of Marketing And Advertising

> "They are the only marketing firm I've worked with that truly understands search engine optimization and Google AdWords, and we've collaborated on a number..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4979242)

MD

Melissa D.

Owner

> "Charged me $3,500.00 for the first two months and provided nothing. "

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6330455)

Liliana A.

GED

> "I was able to easily create text message campaigns and automate messages to reach my target audience at specific times."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4852993)

MD

Melissa D.

Owner

> "They take your money and don't provide the advertising.,"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6330455)

TR

Tiago R.

Programmer

> "From email marketing to social media management to website design, everything we need to reach our target audience is available in one platform."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4766203)

IO

Ike O.

manager

> "This company was built on fraud."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___6656793)

KM

Kenny M.

Owner

> "The one aspect I did appreciate about my experience with Marketing 360 / MADWIRE was their initial work on creating my website. Despite some communication..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

KM

Kenny M.

Owner

> "Website Shutdown: To top it all off, they shut down my website as soon as our contract was terminated."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

IF

Ilenia F.

Accounting Officer

> "It comes with powerful marketing solution"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6278468)

VR

Verified Reviewer

doTERRA Diamond Wellness Advocate

> "They switched my contact and account manager several times, many new ones blaming the previous one for the fact that I had nothing to show for the..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___3649571)

CD

Claudio D.

Digital Marketer

> "It has promoted professionalism in our organisation."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6642188)

KM

Kenny M.

Owner

> "The quality of the content produced by the company was disappointing, and the advertising strategy proved to be ineffective."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

Liliana A.

GED

> "The platform has given me all the necessary tools and resources to manage and grow my business effectively."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4852993)

VB

Valentin B.

Company Owner

> "this company is in business to sale you in, no customer service really, they call you back but only play we are here for you B/s."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___4887486)

TC

Theresa C.

Physician

> "The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5031571)

KM

Kenny M.

Owner

> "I couldn't believe how much was being charged for short blog posts, especially given their subpar quality."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#GetApp___4806079)

HM

Hanane M.

Freelance

> "It is a great internet marketing strategy .It meets the needs and preferences of customers and promotes brand recognition and recognition"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6116219)

LZ

Liliane Z.

CEO

> "Terrible company, terrible designers, I got stuck with their contract."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6638602)

Marlyn G.

Marketing Operations Manager

> "It has been a comprehensive solution that serves both freelancers and small and large companies, all at a very reasonable price."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5012047)

AC

Aubrey C.

CEO

> "Over priced and super unprofessional."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6713819)

BB

BOBBY B.

PARTNER

> "I'm writing this review because we are impressed with their customer service."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6490296)

VB

Valentin B.

Company Owner

> "They show the contract to the bank and the bank didn't return my money."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#SoftwareAdvice___4887486)

PD

Presley D.

Owner

> "Marketing360 helped me build a AWESOME website!"

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6567704)

TC

Theresa C.

Physician

> "It took 3 months to get an active website.,advertising is still not happening."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5031571)

MJ

Milla J.

Management

> "The pricing is transparent and competitive, making it accessible for small businesses with limited budgets."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6232829)

HS

Hannah S.

Owner/Educator

> "The person I talked to in the beginning was wonderful and Web design was...but anything to do with content or social media was one of the worst..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4970285)

Martin K.

Marketing Manager

> "Social media intergration has really helped me to boost numbers and our brand."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___6038823)

VR

Verified Reviewer

Student

> "Sometimes it does not takes the commands you send and does not drive the data efficiently which leads to not completing your work properly."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4349206)

Rosemary K.

Marketing Manager

> "With features like Return On Investment (ROI), it makes it possible for you to make very informed decisions on where to put more emphasis on during..."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4606517)

VR

Verified Reviewer

Director of Digital Marketing

> "It's expensive, didn't integrate with gmail, doesn't allow for many outside connections to other apps and software you use."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___3607559)

Regan T.

manager

> "As a result, we've realized numerous benefits, including increased efficiency, improved targeting, and better ROI."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4806500)

JM

James M.

CEO

> "Salesman Brandon lied and sold me on the company with nothing buy lies."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___5069250)

AM

Alison M.

Field Agent

> "Marketing 360 is a great software tool to it helps businesses keep and maintain customer."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4913388)

Eric M.

Executive Vice President

> "They promised a beautiful website and all they did was copy my existing ugly site and make a prettier font."

[See full review](https://www.capterra.com/p/148516/Marketing-360/#Capterra___4172360)

[View Reviews](https://www.capterra.com/p/148516/Marketing-360/reviews/)

NS

Nirav S.

Manager

> "You can integrate with social media handles and publish videos on social media directly using the tool Since social..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

MW

Michael W.

Manager

> "They have been terrible to deal with and I am only left to dispute the charge with my credit card company."

[See full review](https://www.capterra.com/p/223748/Promocom/#SoftwareAdvice___6576622)

Arheer G.

Manager

> "Promo.com can help you create business videos that can be used for social media marketing"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

VR

Verified Reviewer

Director of Digital Communications

> "It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make videos..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4031359)

Yassine A.

ceo

> "Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

LM

Lucy M.

Creative Consultant

> "Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4323648)

NS

Nirav S.

Manager

> "You can make videos from scratch in less than 15 mins"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

MA

Marina A.

Marketer

> "Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

NS

Nirav S.

Manager

> "We are one of the most popular automobile brands and have an active social media account with millions of followers."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

BP

Bill P.

Content Maker

> "There are many, many other options out there not to have to deal with dishonest/deceptive billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

RS

Rafieq S.

Chief Strategist

> "The product is relatively easy to work with and provides a wide variety of templates, which is most useful, especially..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4309999)

BP

Bill P.

Content Maker

> "THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

Arika N.

Manager

> "Promo is a very good tool to create social media videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4356390)

MA

Marina A.

Marketer

> "I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Yassine A.

ceo

> "We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

BP

Bill P.

Content Maker

> "Dishonest billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

Arheer G.

Manager

> "Has huge image and music library"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

Robin H.

Marketing Director

> "I had to trigger a suspension on purpose to get my account finally canaceled."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

VR

Verified Reviewer

eCommerce

> "I do like the fact that you can actually customize and reimagine to design your own creative video with existing..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "Also, it took a long time to save and preview the videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

SR

Syed R.

Senior Data Manager

> "I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish,..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2397348)

SC

Sara C.

Marketing Manager

> "I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2557629)

VR

Verified Reviewer

eCommerce

> "It has an integrated solution where you can publish the video directly into the respective social media platforms..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of..."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

DP

Dan P.

V.P.

> "Promo has a vast library of video clips to use to make a wide range of short commercials and promotional videos for..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2408980)

SS

Suzanne S.

CEO

> "Do not buy. When you try to cancel, they do not give you your money back!"

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

JL

John L.

Social Media Manager

> "The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as usual..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

DM

Danny M.

Sole Trader

> "Was quit shocked, when they are so deliberate about misleading people into paying a whole year upfront."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

Robin H.

Marketing Director

> "video and music selection was good, ability to publish directly"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

VR

Verified Reviewer

President

> "They got to keep our money but we are not using their service."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3296572)

SV

Sander V.

teacher

> "Overall, i will recommend this software, because it is a good entry level tool to get started on social media video..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2944857)

DM

Danny M.

Sole Trader

> "Terrible and rude customer service from \[SENSITIVE CONTENT HIDDEN\], regarding my billing issue."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I really liked the media libraries and how easy it was to add videos into my project."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

KR

Kimberly R.

Ceo

> "It’s difficult to manipulate the text and takes too long to update their template videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2212759)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "It enables me to do a custom video of 10 - 30 seconds quickly and easily."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

PS

Patrick S.

eigenaar

> "NOT FOR FREE = ALSO THE TRY IT FOR FREE IS NOT FREE"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3447243)

JV

John V.

Principal

> "The software allows us to be creative and quickly bring our messaging vision to life without having to worry about the..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2193344)

GC

Gina C.

Executive Director

> "Customer support sticks to the script and is not available for problem solving , only problem creating."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2307491)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I think it was good value for the money and to help our social media."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VM

Virginia M.

Owner

> "They refuse to refund my money when I told them I was no longer interested due to the financial loss from the pandemic."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2247281)

SS

Suzanne S.

CEO

> "Some of the videos are promos website are okay."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

LB

Lonny B.

CEO

> "Cannot upload quality videos without a headache."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

DM

Danny M.

Sole Trader

> "Easy to use, and the fonts and stuff look good."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

GM

Gina M.

Owner

> "Editting : no hold and drag which made things time consuming."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

MB

Manuela B.

Senior Business Manager

> "This software gives to the user a huge amount of chances to create nice video."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2437495)

AV

Andrea V.

President

> "The monthly cost was high for a small agency like mine."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2465685)

KA

Khurram A.

Founder

> "It is amazingly fast to make video on promo.com excellent quality videos and photos to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2177302)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "No amount of logic or pleading with their customer service ever made a difference."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

DC

Damien C.

CEO

> "From day one I was able to create some great content. When I log in there is usually already a message I want to..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2169598)

BF

Brian F.

Marketing

> "They make it as difficult as possible to cancel."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2292077)

JL

John L.

Social Media Manager

> "I also love the fact of being able to choose from a large pool of different soundtracks if I so wish."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

VM

Victoria M.

Owner

> "It wasn’t easy to get back to the promo video I made"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2400841)

JS

James S.

President

> "Engagements on social media accounts went up 60 times norm with first posting. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2183918)

MR

Marisa R.

President

> "bad/ terrible/ inefficient and unprofessional"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2378967)

VR

Verified Reviewer

eCommerce

> "I love the product as it is so easy for beginners to start editing the video content."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

LB

Lonny B.

CEO

> "Total waste of years with this group."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

EH

Eija H.

CEO

> "It's really easy to use, the video library is versatile and high quality and 24/7 customer support is top notch."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2444574)

VH

Vallence H.

Director

> "Difficult to use"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2492938)

VR

Verified Reviewer

eCommerce

> "i strongly recommend to try this product for those who are struggling to find the right platfrom for the social media..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

VR

Verified Reviewer

Owner

> "It’s not easy to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2316381)

[View Reviews](https://www.capterra.com/p/223748/Promocom/reviews/)

## User interface

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

4.52 (1,135)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)

4.32 (212)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Marketing 360

Top features

40/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/148516/Marketing-360/#features)

Promo.com

9/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/223748/Promocom/#features)

### Recognition

No recognitions have been awarded to Marketing 360

No recognitions have been awarded to Promo.com

### Deployment & support

Marketing 360

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Promo.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Marketing 360

-   By Madwire
-   Located in United States
-   Founded in 2009

Promo.com

-   By Promo
-   Located in Israel
-   Founded in 2012

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