---
title: "Compare MasterControl Quality Excellence vs Isolocity 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare MasterControl Quality Excellence and Isolocity based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/148577-148633/MasterControl-vs-Isolocity"
page_type: "comparison"
language: "en"
---

# MasterControl Quality Excellence vs Isolocity Features and Cost Comparison

Last updated September 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MasterControl Quality ExcellenceIsolocity2/4 selected

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

[Isolocity](https://www.capterra.com/p/148633/Isolocity/)[4.6 (67)](https://www.capterra.com/p/148633/Isolocity/reviews/)

[## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$25000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [540 reviews](#user-reviews)

Positive

503

Neutral

35

Negative

2

[## Isolocity](https://www.capterra.com/p/148633/Isolocity/)[4.6 (67)](https://www.capterra.com/p/148633/Isolocity/reviews/)

Starting Price

$220.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [67 reviews](#user-reviews)

Positive

64

Neutral

3

Negative

0

## Summary

* * *

Key features rated by users

Features selected based on 4,347 reviews from quality management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

90%Fit

Feature ratings

Document Management

4.6

Electronic Signature

4.8

Quality Control

4.4

Corrective and Preventive Actions (CAPA)

4.1

Access Controls/Permissions

4.4

83%Fit

High performer

Feature ratings

Document Management

4.7

Electronic Signature

4.6

Quality Control

4.8

Corrective and Preventive Actions (CAPA)

4.5

Access Controls/Permissions

4.6

User satisfaction

User satisfaction

4.5

User reviews[540](https://www.capterra.com/p/148577/MasterControl/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.2

Customer support

4.5

User satisfaction

4.6

User reviews[67](https://www.capterra.com/p/148633/Isolocity/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$25000Other, Per Year

-   Free version
-   Free trial

Price starts from

$220Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Pharma, biotech, and medical device manufacturers, from startups to global enterprises, operating under FDA, EMA, ISO 13485, and GxP requirements across North America, Europe, and Asia-Pacific.

Best for

Designed for quality assurance teams across any compliance-driven industry. Perfect for small to mid-market companies needing an intuitive eQMS to achieve and maintain ISO and GxP standards.

## User reviews

Pros & cons

Simone B.

Quality compliance specialist

> "One of its main strengths is the ability to centralize quality processes including CAPA, deviations, change controls, training management, document..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153786)

MF

Mikkel F.

Validation specialist

> "Master Control can feel complex for beginners, with a steep learning curve and occasional glitches that disrupt workflow efficiency."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

DN

Don N.

Associate director of quality

> "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

NH

Nikolas H.

Quality Engineer

> "MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7131081)

Sheshank A.

Director, Compliance

> "Certain areas such as Supplier quality and Audit modules have been outdated and ignored for years."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7178675)

DN

Don N.

Associate director of quality

> "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Sarah S.

Quality

> "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

Simone B.

Quality compliance specialist

> "The workflow configuration is flexible and supports compliance with GxP requirements, electronic signatures and audit trails."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153786)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

Marco B.

IT Senior Application Specialist

> "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

NL

Natasha L.

Sr QA Specialist

> "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695)

TL

Traci L.

Senior MasterControl Specialist

> "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VP

Victor P.

Vice President, Business Operations

> "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

NF

Nima F.

Sr. Quality Engineer

> "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level SOPs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

MF

Mikkel F.

Validation specialist

> "Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

VR

Verified Reviewer

Sr. Manager, SQA

> "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

JC

Jennifer C.

Quality and Compliance Manager

> "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

AO

Amanda O.

Partner

> "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843)

VR

Verified Reviewer

Systems Specialist

> "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right,..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NS

Nancy S.

eQMS Administrator

> "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

KB

Karina B.

Manager, QMS

> "There are some character limitations within our forms that are difficult to work with."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

ST

Steve T.

Quality analyst

> "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or quality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

AP

Andrew P.

QMS Administrator

> "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

KB

Kalina B.

Quality Eningeet II

> "The import required a lot of manual updates, which was unexpected and time consuiming"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141)

CP

Carolina P.

Corporate Quality systems Computerized systems validation senior manager

> "It’s been great to see how easily our sysadmin can build new forms and workflows."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7180327)

NS

Nancy S.

eQMS Administrator

> "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

Leon B.

CSV and eQMS Specialist

> "Most end-users are unsatisfied with their experience and handling the system."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7154564)

RS

Rajat S.

Quality Compliance Specialist

> "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651)

FD

Frances D.

Project Manager

> "Fields that are not used cannot be removed creating end user confusion."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849)

AH

Anker H.

QA IT manager

> "That it is trustworthy and covers most of my document management and training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153861)

VR

Verified Reviewer

Sr. Manager, SQA

> "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

Sheshank A.

Director, Compliance

> "The new AI tools being added are improving the robustness of the QMS."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7178675)

RA

Rosalia A.

Quality Manager

> "It can get confusing on the initial configuration and how it works for setting up at the initial part."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

KB

Karina B.

Manager, QMS

> "We can build customized workflows and forms which helps our company"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

LG

Laura G.

Digital Quality Compliance Manager

> "The lack of audit trail information available to us."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

MD

Madeline D.

Quality Engineer

> "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

SP

Sarah P.

Quality Engineer

> "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668)

WC

William C.

EQMS Project Manager

> "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

WC

William C.

EQMS Project Manager

> "This caused a delay in our ability to launch."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VR

Verified Reviewer

Sr. Manager, SQA

> "Provides a unified platform for document management, training, and electronic forms across quality processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

JC

Jennifer C.

Quality and Compliance Manager

> "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

DN

Don N.

Associate director of quality

> "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Stephen S.

QA Specialist

> "SEARCH is not consistent or inaccurate"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133)

VN

Vinodh N.

Quality Engineer

> "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

MO

Michele O.

Quality manager

> "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

AI

Angel I.

Quality Systems Director

> "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

CH

Corneel H.

QA officier

> "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515)

LK

Liz K.

Quality Control Specialist

> "The way you can search and collaborate with people in the company is much easier along with the tracking of all revisions is so helpful."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6662925)

SM

Serenity M.

Quality Assurance / Compliance Supervisor

> "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

RD

Richello D.

Sr Document Control Specialist

> "The flexibility of master control has allowed our team to continue to function across long distances."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

CH

Chelsey H.

Sr Quality Systems Specialist

> "It makes people and companies stay accountable to actions within the system to ensure quality excellence"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136)

AP

Abner P.

QA - eQMS SysAdmin

> "Reporting still lacks flexibility for end users."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

WS

Willeke S.

QA Projects Manager

> "Not always easy for users to find their documents even with organisers and taxonomy"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598)

MO

Michele O.

Quality manager

> "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

DH

Deirdre H.

QA Procedure Analyst

> "Unfortunately, we forget to communicate or consider how certain changes may impact the organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648362)

MH

Marsha H.

Senior Manager of Quality Systems

> "The Collaboration process involves multiple users and is key for robust revisions."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932)

GH

Gabrielle H.

Sr. Training Associate

> "The least thing I like about quality excellence is the implementation and ease of use."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023147)

Marco B.

IT Senior Application Specialist

> "It’s a great fit for organizations with strict regulatory requirements and structured internal processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

VR

Verified Reviewer

Sr. Manager, SQA

> "Standard reports are unreliable and often blamed on a third-party."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MW

Matthew W.

Quality Engineer

> "I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

JL

Jessica L.

Quality Assurance

> "Issues with the systems are not addressed in a timely manner and are frequent."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6643660)

NH

Nikolas H.

Quality Engineer

> "MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7131081)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

LP

Leonardo P.

SQM

> "Very smooth application with aesthetic user interface and solid links to what is desired to explore in quality."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024340)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

VR

Verified Reviewer

Senior Training Manager

> "The integration you get with mastercontrol and the support from the MC community is unmatched."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023459)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

ED

Emily D.

AD, Quality Assurance

> "I do like that the modules work together or can be linked for easy traceability."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022920)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

MF

Mikkel F.

Validation specialist

> "Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

NM

Nicolas M.

Senior Quality Management System Specalist

> "I really like that everything we need is under one house within different suites for easy managment."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022750)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

VP

Victor P.

Vice President, Business Operations

> "Their attention to detail is amazing and they made it so easy to get us up and running."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

IM

Iran M.

Document manager

> "AI will change it soon and our work life much easier 🙌🏻"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023762)

FP

Franziska P.

Director Program Management

> "Some features does not fit our processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810491)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or quality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

CC

Christina C.

QA

> "It has out of the box services which made it easy to implement."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7147277)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

VR

Verified Reviewer

Systems Specialist

> "That said, it did take time to get everything up and running, and I had to rely on support quite a bit in the beginning. But once you get past..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "Support is slow to respond and often unwilling to address known issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

[View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/)

RP

Ryan P.

QAP

> "I appreciated Isolocity’s dedicated, centralized QMS platform. Although my experience was focused on the CAPA module, having CAPA records..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7139574)

VG

Velina G.

Head Quality Assurance

> "The only recurring issue we experienced was the need to periodically clear the browser cache/history to resolve occasional display or..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7187111)

CF

Cory F.

Director of Operations

> "conformances, and CAPAs directly into our inventory workflow makes it much easier to maintain strict compliance standards without relying on..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7150483)

JE

Jennifer E.

Document Control

> "Missing Minor Features — A few smaller functions are lacking or not as developed as expected, though they don’t significantly impact overall..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7157111)

RP

Ryan P.

QAP

> "Overall, I was happy with my experience with Isolocity. While my use was limited to the platform’s CAPA module, it provided a solid,..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7139574)

NJ

Nicolas J.

Director of Operations and Regulatory Affairs

> "It always downloads completed versions while completing Audits using a Template in the eQMS, both my colleague and I got disconnected from..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6838079)

VA

Veronica A.

Quality Control

> "Even without full deployment yet, it’s clear that Isolocity is built for organizations that need structure, traceability, and scalability."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7128559)

CC

Clare C.

Quality Manager

> "Audit Management Module has taken longer to adjust and set up, it also doesn't flow as well as the other modules."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7146422)

DD

Derek D.

Senior Director of Operations and Quality

> "the use of the document management software is key for our business and has made the traceability and training very easy to manage. "

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7129986)

Drew M.

Managing Member

> "At the beginning, the number of configuration options and adjustable settings felt a bit overwhelming."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7157121)

AP

Angela P.

Quality Assurance

> "I truly enjoyed training with \[sensitive content hidden\], she was quick to pick up our unique business mode and was able to provide guidance..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7123784)

MD

Michael D.

Engineer

> "For instance, sometimes the drop down menus overlap each other and cannot be used properly."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7045387)

TP

Thomas P.

Quality and Compliance Manager

> "The platform's user-friendly interface makes navigating through all of its features simple and intuitive, which is a huge plus for our team."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7009740)

NC

Nick C.

Quality Systems Manager

> "I am also noticing that Employee level users can't see things that I have assigned to them."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7035504)

VA

Veronica A.

Quality Control

> "We’re looking forward to completing our internal approvals and moving into active usage across our facilities."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7128559)

Cade P.

logistics coordinator

> "I don't like that multiple products can't be in an inspection."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6865985)

KC

Kim C.

Food Safety and Quality Specialist

> "Many of our questions were answered through video meetings and step-by-step instructions."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7128567)

KT

Kenny T.

Quality Manager

> "There are some modules that are not intuitive to get to."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6791285)

NJ

Nicolas J.

Director of Operations and Regulatory Affairs

> "Among other many things, it really helped us to ensure we were well prepared for our 1st external Audit. When we had MDSAP/ISO 13485 related..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6838079)

NJ

Nicolas J.

Director of Operations and Regulatory Affairs

> "We had some technical issues with the software."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6838079)

TN

Tal N.

Head of RA and Compliance

> "Customer support is responsive and effective, and the implementation process was straightforward and efficient."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7157762)

HK

Harprit K.

QARA Manager

> "Minor issues - ShareDrive integration is not yet ready and some customization limitations but nothing major"

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6446525)

JC

Joan C.

Quality Manager

> "It is great for document management and CPARs."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7127771)

CA

Christophe A.

Project Manager

> "Different users can not work simultaneously in a document/report/Inspection at the same time."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6374117)

AK

Ayushi K.

Quality and Compliance Specialist

> "Combined with its competitive pricing, Isolocity provided the best value among the options we considered, and we would highly recommend it."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7164903)

NJ

Nicolas J.

Director of Operations and Regulatory Affairs

> "Some issues were simply us misunderstanding something, I am not referring to those."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6838079)

KA

Krishna A.

Head of QA

> "Document management and Quality Events modules have been the most valuable for us."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7046736)

GJ

Greg J.

Quality Assurance Manager

> "Review system for documents is not currently working."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6014465)

JE

Jennifer E.

Document Control

> "I especially appreciated the excellent customer service — their support has consistently been responsive, friendly, and incredibly helpful..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7157111)

AP

Antonio P.

Director of Operations

> "The language and nomenclature has been a little confusing, that is not to say it is all on Isolocity."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6445062)

Drew M.

Managing Member

> "The implementation process was smooth, and the support team was responsive and helpful throughout onboarding."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7157121)

SR

Sebastien R.

QA Director

> "PDF reports are unattractive and hard to read."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___3758246)

BM

Brittany M.

Quality Assurance Coordinator

> "Ease of Use, Self-Paced Implementation with on-going support from Isolocity Team, Variety of Modules, Easy migration of existing..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6679833)

JE

Jennifer E.

Document Control

> "Missing Minor Features — A few smaller functions are lacking or not as developed as expected, though they don’t significantly impact overall..."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7157111)

MC

Maykelley C.

quality assurance tech.

> "A highly comprehensive program offering numerous possibilities."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7127762)

KT

Kenny T.

Quality Manager

> "There are some modules that are not intuitive to get to."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6791285)

CC

Clare C.

Quality Manager

> "The transition over has been easy to manage and the customer support has been excellent. "

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7146422)

HK

Harprit K.

QARA Manager

> "Minor issues - ShareDrive integration is not yet ready and some customization limitations but nothing major"

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6446525)

AK

Ayushi K.

Quality and Compliance Specialist

> "were readily available whenever we had questions and were always helpful and responsive."

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___7164903)

HK

Harprit K.

QARA Manager

> "Minor issues - ShareDrive integration is not yet ready and some customization limitations but nothing major"

[See full review](https://www.capterra.com/p/148633/Isolocity/#Capterra___6446525)

[View Reviews](https://www.capterra.com/p/148633/Isolocity/reviews/)

## User interface

4.48 (540)

[Isolocity](https://www.capterra.com/p/148633/Isolocity/)

4.61 (67)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MasterControl Quality Excellence

31/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/148577/MasterControl/#features)

Isolocity

Top features

36/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/148633/Isolocity/#features)

### Recognition

MasterControl Quality Excellence is recognized as a top-rated tool in 4 Capterra Shortlist reports

Isolocity is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Quality Management Software (2025) 

Best Value Quality Management Software (2024) 

Best Value Quality Management Software (2023) 

### Deployment & support

MasterControl Quality Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Isolocity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MasterControl Quality Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

Isolocity

-   By Isolocity
-   Located in Canada
-   Founded in 2015

## Popular Comparisons

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Contact vendor for pricing

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4.2

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[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

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Price

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4.3

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[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

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4.1

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[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

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Features

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4.1

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Features

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4.1

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Features

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