Capterra Logo
Helping businesses choose better software since 1999

MasterControl Quality Excellence vs Sirv: Which is a better fit?

Updated on February 2nd, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 3,098 reviews from Quality Management users.
% Fit
High performer
Feature ratings
Electronic Signature
4.8
Document Management
4.5
Quality Control
4.3
Corrective and Preventive Actions (CAPA)
4.2
Access Controls/Permissions
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
Electronic Signature
NA
Document Management
NA
Quality Control
NA
Corrective and Preventive Actions (CAPA)
NA
Access Controls/Permissions
--
User satisfaction
4.5
User reviews432
Ease of use
4.1
Functionality
4.2
Value for money
4.2
Customer support
4.5
4.7
User reviews120
Ease of use
4.5
Functionality
4.5
Value for money
4.3
Customer support
4.7
Price starts from
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Pharmaceutical, medical device, med tech, biotech, and cell and gene therapy companies all use MasterControl. We have options for every organization from small start-ups to global businesses.

eCommerce businesses and websites with lots of images

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Deanna V
Q&R Manager
5.0

Deanna V.: I'm Deanna. I'm a quality system program manager. With the implementation of the MasterControl Quality Excellence tool, I would give it a five out of five. For more reviews like this, please click below. We were a new company that opened up, and we actually had no tools; we only had a paper tool. Prior to us opening up, I actually worked at the same site for a large organization that used another quality tool called TrackWise; however, the TrackWise tool wasn't integrated with other tools such as document control, which was Agile, and training, which was a [inaudible 00:00:37] administration system training. When we went to look for implementation, we wanted one tool where it was all connected, instead of being separate tools. When we went to look for implementation of selecting a software, we looked at multiple companies, and we were really looking for something that was fairly easy to implement and that was integrated between document controls, change controls, training, and other QMS tools we would be implementing. This tool seemed to be the most in line with the regulatory requirements we needed to comply with, and it seemed to be fairly simple in the implementation. During the implementation planning phase, we had to do a lot of cleanup of our own data, so most of our time was spent organizing our master data, and then being able to populate it into the spreadsheets for the upload, so the actual upload was fairly quick. We spent about 12 months cleaning up our data, and we spent about eight weeks from the point of being able to upload our data to completing the entire validation and go live, and we did this between Thanksgiving and Christmas, and it worked out fantastic. One of the recommendations I would have is to make sure your terminology is aligned between what MasterControl gives us for terminology and what you use in your business. For example, the use of deviations; that means something different to different organizations, so take the time to really make sure you understand those concepts and those words they're using so that, when you go to structure your data, it aligns with how they are planning on using that module and using that data. That will save you a great amount of difficulties you may experience after implementation, and we had a few of those because of the terminology issues. Always able to work through them, but we could have been more effective in implementation if we would have made sure we understand the terminology.

How Capterra sources reviews
View all video reviews
video-f53e0b02-cd25-4689-7910-08d9dc70fd1f
Ashutosh M
Student
5.0

Ash: Hi. My name is Ash. I'm a student right now, and I would rate Sirv five stars. It's awesome. For more reviews like this, click below. Before Sirv, we were using CDNs of Amazon, and things like that, but they were not working because they didn't have options such as 360 degree photos and combining all the photos to present it in our software. So the number reason is Sirv is highly optimized for delivering images to our applications websites. Second, it has great interactive options, it does 360 degrees photo of a product. And the final reason is that it's super easy to use and set up, for in the next 10 minutes you can be ready and you can go. It's very easy, even if you are a beginner with some sort of a photo CDN or image CDN. I would say on a scale of one to 10, like 10 being extremely hard, it's three. It's very easy. There's not much to learn about it. The buttons are super easy to understand. UI is great. The best recommendation I can give is that, try out Sirv. It's free to try out. And if you think that you need more features, you can always upgrade. They do have some fair amount of storage available for beginners, and try giving it a shot. Apart from the [inaudible 00:01:24], it's a great software, in my opinion.

How Capterra sources reviews
View all video reviews
User interface
148577 video thumbnail}
1 Video
174718 video thumbnail}
1 Video
148577
5 screenshots
174718
5 screenshots

MasterControl Quality Excellence

Top Features
31/37
  • API
  • Calibration Management
  • Inspection Management
  • Policy Management
  • Statistical Process Control
  • Surveys & Feedback
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Change Management
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Reports
  • Data Import/Export
  • Defect Tracking
  • Document Coding & Control
  • Document Management
  • Electronic Signature
  • Equipment Management
  • Incident Management
  • ISO Standards Management
  • Maintenance Management
  • Nonconformance Tracking
  • Quality Control
  • Real-Time Data
  • Reporting & Statistics
  • Risk Assessment
  • Risk Management
  • Supplier Quality Control
  • Task Management
  • Third-Party Integrations
  • Training Management
  • Workflow Management
See All features
Hide Quality Management Software Features -

Sirv

3/37
Show Quality Management Software Features +
MasterControl Quality Excellence
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sirv
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MasterControl Quality Excellence
  • By MasterControl
  • Located in United States
  • Founded in 1994
Sirv
  • By Sirv
  • Located in United Kingdom
  • Founded in 2007
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: