# Compare MasterControl Quality Excellence vs Redzone 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MasterControl Quality Excellence and Redzone based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148577-176109/MasterControl-vs-Redzone-Productivity

---

# MasterControl Quality Excellence vs Redzone Features and Cost Comparison

Last updated May 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MasterControl Quality ExcellenceRedzone2/4 selected

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

[Redzone](https://www.capterra.com/p/176109/Redzone-Productivity/)[4.9 (281)](https://www.capterra.com/p/176109/Redzone-Productivity/reviews/)

[## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$25000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [534 reviews](#user-reviews)

Positive

497

Neutral

35

Negative

2

[## Redzone](https://www.capterra.com/p/176109/Redzone-Productivity/)[4.9 (281)](https://www.capterra.com/p/176109/Redzone-Productivity/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

SH

Based on [281 reviews](#user-reviews)

Positive

280

Neutral

1

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 4,147 reviews from quality management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

90%Fit

Feature ratings

Document Management

4.6

Electronic Signature

4.8

Quality Control

4.4

Corrective and Preventive Actions (CAPA)

4.1

Access Controls/Permissions

4.4

75%Fit

Not enough reviews

Feature ratings

Document Management

4.7

Electronic Signature

\--

Quality Control

4.8

Corrective and Preventive Actions (CAPA)

4.8

Access Controls/Permissions

4.7

User satisfaction

User satisfaction

4.5

User reviews[534](https://www.capterra.com/p/148577/MasterControl/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.2

Customer support

4.5

User satisfaction

4.9

User reviews[281](https://www.capterra.com/p/176109/Redzone-Productivity/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$25000Other, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences.

Best for

Manufacturers, both big and small, who want to increase productivity and employee engagement. Production, Quality, and Maintenance teams working together to win the day, every day.

## User reviews

Pros & cons

Marco B.

IT Senior Application Specialist

> "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

DN

Don N.

Associate director of quality

> "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

VR

Verified Reviewer

Sr. Manager, SQA

> "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NH

Nikolas H.

Quality Engineer

> "MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7131081)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

DN

Don N.

Associate director of quality

> "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Sarah S.

Quality

> "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

VR

Verified Reviewer

Systems Specialist

> "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right,..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

TL

Traci L.

Senior MasterControl Specialist

> "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

VP

Victor P.

Vice President, Business Operations

> "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

NL

Natasha L.

Sr QA Specialist

> "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695)

NF

Nima F.

Sr. Quality Engineer

> "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level SOPs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

VR

Verified Reviewer

Sr. Manager, SQA

> "Provides a unified platform for document management, training, and electronic forms across quality processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Sr. Manager, SQA

> "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

JC

Jennifer C.

Quality and Compliance Manager

> "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

NS

Nancy S.

eQMS Administrator

> "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

AO

Amanda O.

Partner

> "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843)

ST

Steve T.

Quality analyst

> "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or quality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

KB

Karina B.

Manager, QMS

> "There are some character limitations within our forms that are difficult to work with."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

Marco B.

IT Senior Application Specialist

> "It’s a great fit for organizations with strict regulatory requirements and structured internal processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

AP

Andrew P.

QMS Administrator

> "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

KB

Kalina B.

Quality Eningeet II

> "The import required a lot of manual updates, which was unexpected and time consuiming"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141)

RS

Rajat S.

Quality Compliance Specialist

> "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651)

NS

Nancy S.

eQMS Administrator

> "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

KB

Karina B.

Manager, QMS

> "We can build customized workflows and forms which helps our company"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

FD

Frances D.

Project Manager

> "Fields that are not used cannot be removed creating end user confusion."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849)

MD

Madeline D.

Quality Engineer

> "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

RA

Rosalia A.

Quality Manager

> "It can get confusing on the initial configuration and how it works for setting up at the initial part."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

WC

William C.

EQMS Project Manager

> "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

JC

Jennifer C.

Quality and Compliance Manager

> "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

VR

Verified Reviewer

Sr. Manager, SQA

> "Standard reports are unreliable and often blamed on a third-party."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

DN

Don N.

Associate director of quality

> "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

LG

Laura G.

Digital Quality Compliance Manager

> "The lack of audit trail information available to us."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

VN

Vinodh N.

Quality Engineer

> "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807)

SP

Sarah P.

Quality Engineer

> "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668)

MO

Michele O.

Quality manager

> "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

WC

William C.

EQMS Project Manager

> "This caused a delay in our ability to launch."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

AI

Angel I.

Quality Systems Director

> "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

VR

Verified Reviewer

Sr. Manager, SQA

> "Updates are unpredictable and often introduce new issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Systems Specialist

> "That said, it did take time to get everything up and running, and I had to rely on support quite a bit in the beginning. But once you get past..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "Support is slow to respond and often unwilling to address known issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

LK

Liz K.

Quality Control Specialist

> "The way you can search and collaborate with people in the company is much easier along with the tracking of all revisions is so helpful."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6662925)

SS

Stephen S.

QA Specialist

> "SEARCH is not consistent or inaccurate"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

VR

Verified Reviewer

Sr. Manager, SQA

> "The Customer Café provides a space for knowledge-sharing and collaboration across the user community."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

RD

Richello D.

Sr Document Control Specialist

> "The flexibility of master control has allowed our team to continue to function across long distances."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

CH

Chelsey H.

Sr Quality Systems Specialist

> "It makes people and companies stay accountable to actions within the system to ensure quality excellence"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136)

CH

Corneel H.

QA officier

> "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

SM

Serenity M.

Quality Assurance / Compliance Supervisor

> "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121)

MO

Michele O.

Quality manager

> "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

MH

Marsha H.

Senior Manager of Quality Systems

> "The Collaboration process involves multiple users and is key for robust revisions."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932)

AP

Abner P.

QA - eQMS SysAdmin

> "Reporting still lacks flexibility for end users."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165)

MW

Matthew W.

Quality Engineer

> "I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

WS

Willeke S.

QA Projects Manager

> "Not always easy for users to find their documents even with organisers and taxonomy"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598)

LP

Leonardo P.

SQM

> "Very smooth application with aesthetic user interface and solid links to what is desired to explore in quality."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024340)

DH

Deirdre H.

QA Procedure Analyst

> "Unfortunately, we forget to communicate or consider how certain changes may impact the organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648362)

VR

Verified Reviewer

Systems Specialist

> "It’s made our processes more efficient and has really helped during audits and inspections."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

GH

Gabrielle H.

Sr. Training Associate

> "The least thing I like about quality excellence is the implementation and ease of use."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023147)

VR

Verified Reviewer

Senior Training Manager

> "The integration you get with mastercontrol and the support from the MC community is unmatched."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023459)

MS

Melissa S.

Manufacturing Training Manager

> "Defect that happen that cause system not to function correctly."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6347013)

LG

Laura G.

Digital Quality Compliance Manager

> "We are able to extract data needed for process improvement."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

JL

Jessica L.

Quality Assurance

> "Issues with the systems are not addressed in a timely manner and are frequent."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6643660)

[View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/)

SH

Sean H.

Asset Reliability Specialist

> "Throughout our time with Redzone he has been a great resource any time we need help configuring a data sheet, training operators on the basics of how..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7136246)

NFB

NOOR FASHADYLA B.

ASSISTANT MANAGER, QUALITY ASSURANCE

> "Additionally, during the sign-off process, we can only void checks; we are not able to delete or cancel any records."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7059638)

SN

Sara N.

Production Coordinator

> "Being able to access real-time production data and communicate directly from mobile devices ensures our team stays informed without being tethered to..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7136953)

NFB

NOOR FASHADYLA B.

ASSISTANT MANAGER, QUALITY ASSURANCE

> "We are still having difficulty configuring triggers so that the correct check automatically appears at the appropriate time."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7059638)

VC

Vina C.

SENIOR PRODUCTION ENGINEER

> "Frontline operators are able to take pictures and highlight any issues, and they can raise actions that are highly visible to everyone."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7059653)

RL

Rachel L.

Director of Technical Services

> "You can't copy production checks over to quality checks and vice versa-its a pain to rebuild them when you have the wrong designation."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6861744)

FB

FAIZUL B.

SENIOR SHIFT MILLER

> "As a result, they are able to respond to the scores in real time, make necessary adjustments, and work towards improving line efficiency."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7062535)

PP

Pratima P.

Team leader

> "Sometimes when I want to select a downtime reason, it's not available, so I have to manually write down a comment."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6311008)

SH

Sean H.

Asset Reliability Specialist

> "We have eliminated forests of paperwork from our process and made many of our Quality and Operator checks and processes much more efficient."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7136246)

IS

Ion S.

section manager

> "i work mostly on the manual locations, unlike sensor locations everything rely on manual input and we need to make sure we are entering the correct..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4968295)

NFB

NOOR FASHADYLA B.

ASSISTANT MANAGER, QUALITY ASSURANCE

> "We no longer have to sift through stacks of paper to review and sign off on documents, as everything is now accessible through an iPad."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7059638)

JR

Jesse R.

Team leader

> "At the moment is limited to pictures and videos. When internet is down, the system is down."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6314376)

WC

Withaya C.

engineering and maintenance supervisor

> "Now with Redzone, they can share pictures and videos of the breakdown and we can better prepare our visit and sometime even able to help resolve the..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6533891)

MS

Mintra S.

engineering administrator

> "Redzone is not available on PC and i can only use ipad to access the main app."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6533924)

FB

FAIZUL B.

SENIOR SHIFT MILLER

> "This means I can make the right adjustments when producing certain products, especially when additional manpower is needed."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7062535)

AA

Arthur A.

Maintenance supervisor

> "There are a few bugs in the system, especially when pulling reports."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6561168)

CD

Chris D.

Production manager

> "That level of transparency makes it much easier to stay on top of performance and quickly spot issues. "

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7137185)

ES

Eszter S.

section manager

> "before using redzone, we were counting packs per minutes, we were reviewing only at the end of the job, it was hard to tell if that production run was..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4968334)

ML

Maxwell L.

Quality Supervisor

> "Redzone allows me more time to work on other tasks while still being able to stay informed of what is happening in real time."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6862451)

FM

Frank M.

Plant Controller

> "Tableau interfaces haven't been as user friendly as I would have expected."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6828294)

ML

Maxwell L.

Quality Supervisor

> "Redzone is extremely helpful with keeping all of our checks organized and easy to access, while also providing more certainty and reliability to what..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6862451)

UD

Uttam D.

team leader

> "On some of the products, the admins who set up the run rate is different from the plan and therefore it would mess up the data showing more than 120%..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6005861)

BR

Brian R.

Ops Supervisor

> "The user-friendly interface makes it accessible for all staff levels, while strong reporting capabilities provide valuable insights for..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6561099)

JK

Jeerasak K.

engineering and maintenance manager

> "i also discovered that some of the translation is missing for the Thai language."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6533861)

SH

Sean H.

Asset Reliability Specialist

> "We have seen improved communication between all departments and at all levels of our organization."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7136246)

SS

Saranlak S.

CI manager

> "the only downside i can think of is my team found some difficulty to use both paper and redzone for recording checks this creates duplicated work for..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6097288)

JK

Jeerasak K.

engineering and maintenance manager

> "the systems helps us to use the ipad to completed checklist and documentations and makes data retrieval very easy."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6533861)

UD

Uttam D.

team leader

> "Before Redzone we use pen and paper to record downtime and after a production run has ended, the data wasn't very accurate."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6005861)

PP

Paul P.

Operations Manager

> "The representatives are very knowledgeable, teach well, and have a presence to respond quickly when not on site."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7080212)

CJ

Cassandra J.

QA Manager

> "We have received points on audits in the past due to missing information on paperwork an now Redzone does not allow for these items to be overlooked. "

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___5080588)

SB

Scott B.

C.I Manager

> "I like the access to higher ups that it gives operators, the communication tools really help to paint a picture the what's right/wrong and why."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6719518)

MB

Melissa B.

Packaging Manager

> "After the approval of any quality check, it will default you back to the beginning of the list rather than move you to the next item to approve. When..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6190831)

VR

Verified Reviewer

Food Safety and Quality Assurance Supervisor

> "The way the compliance module so easily integrates into the productivity module made it a smooth transition to a paperless state."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6339602)

ST

Samuel T.

Line leader

> "such as what time i started, how much i make and downtime reason and durations. when the work gets busy, a lot of the information is missed."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4969565)

TA

Tanner A.

Process Improvement Leader

> "Launching items were always limited on time and resources sometimes but having the extra push did help us."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6830489)

CL

Cristi L.

production section manager

> "it took some time to understand the huddle and start to see the benefits of huddles, At the start, people do not like doing huddles, they think it's..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___5009381)

CO

Chuck O.

Director of Operations

> "Redzone has provided us with a tool to help our front-line workers have a voice to communicate with their team."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6330298)

VR

Verified Reviewer

Director of IT

> "Importing products and equipment can be a bit quirky on the initial upload if you don't have everything in the exact format required. "

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6225178)

RP

Roshanbhai P.

Production team leader

> "I don't have to go the office for small talks I can inform my manager easier via cha, I can spend more time to get my line running better."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6315846)

RH

Richard H.

Area Manager

> "at the moment, we can not search the line log which mean we have to scroll through pages of information."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6302449)

CO

Chuck O.

Director of Operations

> "Not only does Redzone provide a ton of useful data, but it has also provided a cultural shift and created a more positive, engaged environment."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6330298)

MS

Mintra S.

engineering administrator

> "This was a very administrative and time-consuming task."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6533924)

CD

Chris D.

Production manager

> "From the beginning, our coach, \[sensitive content hidden\] provided us with the tools and guidance needed to succeed. "

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7137185)

YjP

You jian P.

quality assurance executive

> "we were not able to copy certain sections of the data sheets."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4951501)

JK

Jeerasak K.

engineering and maintenance manager

> "Redzone has many functions, such as productivity and reliability and compliance and learning."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6533861)

LG

Lukac G.

shift manager

> "The system only support a few language and not all of the languages are supported."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___5009296)

FA

Francisco A.

Senior Planner

> "Thanks to her patient and supportive approach, our team can now navigate Redzone with ease, and it’s made our workflow so much smoother."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6719375)

NB

Noe B.

Operations Manager

> "One of the cons that I have experienced with Redzone is minor app bugs that quickly get addressed. "

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6001660)

WP

Witsuta P.

quality hygienist

> "the application can translate to many different language this help our staff where english is not their first language."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6531894)

MA

Mohsen A.

Team leader

> "It's a little big complicated to use, it has many icons and pages."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6273285)

PP

Paul P.

Operations Manager

> "It increases our production value process."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___7080212)

KK

Katharine K.

Continuous Improvement Engineer

> "Some of the data sheets are not super intuitive to use."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6283329)

JK

Jessie K.

QA Document Control Specialist

> "It is incredibly beneficial to work with other companies and see how they utilize the software; they are also a wonderful opportunity to learn about..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6671344)

MD

Munir D.

health and safety manager

> "there are also some limitations on the software."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4938935)

JK

Jaskaran K.

Area manager

> "As an area manager, I can instantly give feedback to my team leaders and help with to resolve any problems on their lines."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6315861)

KcC

Kiat cheong C.

MIS manager

> "It's only limited to Apple devices and they are expensive."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4951576)

KN

Kamlesh N.

production team leader

> "Before using Redzone, we were counting units hourly to monitor our performance. Since using Redzone, we can see the data live and it's been fairly..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4988156)

KS

Katarzyna S.

System Administrator

> "Copy option wasn't available for all the features also poor visibility of what's been build so far (for triggers)."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4703992)

IR

Ineta R.

production team leader

> "the system is very visual, we can see our line performance, hourly performance and it creates a little internal competition and it motivates staff to..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4988472)

TI

Tamas I.

despatch team leader

> "high care blaming all the downtime on despatch."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4993098)

WM

Wei M.

CI manager

> "As we do not allow mobile phones in the factory, Having Redzone has helped communications within our factory significantly, we can now sent photos to..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6038246)

GM

Grzegorz M.

Area manager

> "At this moment, I don't have admin permission."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6273200)

SS

Sofia S.

Quality Manager

> "CostumizationEasy to use by all company levels (administration and shop floor)Alerts of fails, missed and canceled checklistsFaster and effective..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___5035382)

JD

Jaime D.

Operations Project Manager

> "There is not a good solution to integrate labor cost into the operations module."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4641828)

SS

Sofia S.

Quality Manager

> "Redzone is improving communication on our site, problems being more visible and solved faster and in more effective way, total records compliance,..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___5035382)

TK

Tipparut K.

production line leader

> "it was confusing when we first set up."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6041952)

EJ

Eric J.

VP & General Manager

> "The compliance module is a great tool to for paperless documentation of a broad variety of quality information including photos, videos, text, etc. "

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4856049)

JD

Jaime D.

Operations Project Manager

> "Tableau does not capture accurately all the data."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___4641828)

BS

Brandon S.

VP, Operations

> "Fantastic - the coaches made noticeable differences to our company performance and culture and the system is our backbone in production"

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6794543)

Da Inn P.

Sr. Manufacturing Excellence Manager

> "We had a big issue with communication this factory where it is 24/7 with 1000+ associates."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___3536460)

PB

Preston B.

Assistant plant manager

> "Available for any questions when he is not on site, and VERY good at working the floor level employees."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6817814)

SK

Sataporn K.

QA Executive

> "Moreover, it also cannot deselect some data items which are not mandatory as well, so we can only solve this problem by just only add on the N/A..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___3425926)

LR

Lewis R.

Head of Engineering

> "Being able to easily see problem areas within your manufacturing processes is a game changer."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6309257)

PW

Paul W.

Ci Manager/Site Coach

> "Lacks a reporting platform, which is separate"

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___3608659)

JK

Jaskaran K.

Area manager

> "The meeting structure is very helpful and actions get escalated to the correct department and problems gets addressed according."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6315861)

KC

Kirsty C.

Operations Reliability Manager

> "You can track waste and product give away but this is a little more difficult to incorporate into the SIC forum."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___3300411)

JR

Jesse R.

Team leader

> "I don't need to run around to monitor my lines and I love the communication aspect of Redzone."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6314376)

RS

Rana S.

Senior Supervisor

> "Administration of products speeds down time code and data sheets is labour intensive"

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___3401312)

GM

Grzegorz M.

Area manager

> "Managing downtime and great tool to communicate with everyone within the business. When we have a issue on the line, the team leader can easily take a..."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___6273200)

JG

Joao G.

Plant Engineering Manager

> "The inability to integrate with ERP systems."

[See full review](https://www.capterra.com/p/176109/Redzone-Productivity/#Capterra___3355866)

[View Reviews](https://www.capterra.com/p/176109/Redzone-Productivity/reviews/)

## User interface

4.48 (534)

[Redzone](https://www.capterra.com/p/176109/Redzone-Productivity/)

4.89 (281)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MasterControl Quality Excellence

31/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/148577/MasterControl/#features)

Redzone

Top features

35/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/176109/Redzone-Productivity/#features)

### Recognition

No recognitions have been awarded to MasterControl Quality Excellence

Redzone is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value OEESoftware (2024) 

### Deployment & support

MasterControl Quality Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Redzone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MasterControl Quality Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

Redzone

-   By QAD
-   Located in United States
-   Founded in 1985

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[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

vs

[Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/)[4.53 (129)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

$25000/year

Price

Contact vendor for pricing

4.2

Features

4.2

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/134050-148577/Quality-Management-Software-vs-MasterControl)

[Redzone](https://www.capterra.com/p/176109/Redzone-Productivity/)[4.89 (281)](https://www.capterra.com/p/176109/Redzone-Productivity/reviews/)

vs

[MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/)[4.56 (185)](https://www.capterra.com/p/148011/MasterControl/reviews/)

Contact vendor for pricing

Price

$1000/month

4.8

Features

4.3

4.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/148011-176109/MasterControl-vs-Redzone-Productivity)

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.48 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

vs

[Checklist Fácil](https://www.capterra.com/p/201781/Checklistfacil/)[4.80 (105)](https://www.capterra.com/p/201781/Checklistfacil/reviews/)

$25000/year

Price

Contact vendor for pricing

4.2

Features

4.7

4.1

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/148577-201781/MasterControl-vs-Checklistfacil)

[Redzone](https://www.capterra.com/p/176109/Redzone-Productivity/)[4.89 (281)](https://www.capterra.com/p/176109/Redzone-Productivity/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.8

Features

4.2

4.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-176109/NetSuite-vs-Redzone-Productivity)