# Compare MasterControl Quality Excellence vs GoAudits 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GoAudits and MasterControl Quality Excellence based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148577-191777/MasterControl-vs-GoAudits

---

# GoAudits vs MasterControl Quality Excellence Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoAuditsMasterControl Quality Excellence2/4 selected

[GoAudits](https://www.capterra.com/p/191777/GoAudits/)[4.8 (145)](https://www.capterra.com/p/191777/GoAudits/reviews/)

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (532)](https://www.capterra.com/p/148577/MasterControl/reviews/)

[## GoAudits](https://www.capterra.com/p/191777/GoAudits/)[4.8 (145)](https://www.capterra.com/p/191777/GoAudits/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

PK

PK

Based on [145 reviews](#user-reviews)

Positive

140

Neutral

4

Negative

1

[## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (532)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$25000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [532 reviews](#user-reviews)

Positive

495

Neutral

35

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 4,122 reviews from quality management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Document Management

4.7

Electronic Signature

4.8

Quality Control

4.7

Corrective and Preventive Actions (CAPA)

4.4

Access Controls/Permissions

4.7

90%Fit

Feature ratings

Document Management

4.6

Electronic Signature

4.8

Quality Control

4.4

Corrective and Preventive Actions (CAPA)

4.1

Access Controls/Permissions

4.4

User satisfaction

User satisfaction

4.8

User reviews[145](https://www.capterra.com/p/191777/GoAudits/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.9

User satisfaction

4.5

User reviews[532](https://www.capterra.com/p/148577/MasterControl/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25000Other, Per Year

-   Free version
-   Free trial

Best for

Best for

GoAudits is used by hospitality companies, food & beverage businesses, healthcare facilities, retailers, manufacturers, facility managers, construction firms, and logistics operations.

Best for

MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences.

## User reviews

Pros & cons

PK

Patryk K.

Facilities and Project Support Manager

> "The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6428298)

DM

Dean M.

Farm Logistics Coordinator

> "Rearranging questions or selecting answer type can be a bit fiddly when creating a new audit template."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6665051)

PK

Patryk K.

Facilities and Project Support Manager

> "Additionally, the offline functionality ensures that audits can be performed even in areas without internet connectivity,..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6428298)

WR

Wachirawin R.

Assistant Manager - Security

> "It is very difficult to re-arrange the list as you need to re-create the list which will take you more time."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6440629)

SR

Sue R.

Quality Manager

> "It is helpful to have all audits generated and controlled through one central location. "

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___7135087)

MC

Marios C.

Service and Quality Executive

> "When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6135087)

EG

Enrique G.

CX Manager

> "We were able to hit the ground running at an astounding pace due to the ease of use and the incredible customer support."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___7093356)

NA

NATALIYA A.

QHSE Manager

> "The system is very limiting and is has a standard set up and not very flexible for a wide range of inspections."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6485894)

SB

Steve B.

CXO

> "GoAudits has all of the features needed for our company to perform and maintain our Quality Assurance program."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6378304)

ALW

Annie Lee W.

Director of Quality

> "At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___4923448)

NP

Nellie P.

Operations Analyst

> "The intuitive design allows me to easily navigate through the platform and effortlessly set up audit checklists, questions,..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___4813919)

NA

NATALIYA A.

QHSE Manager

> "Glitches keep appearing in generated reports."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6485894)

SB

Steve B.

CXO

> "GoAudits checks all of the boxes for our company for our Quality Assurance program."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6378304)

JT

Jill T.

Accountability Manager

> "I also think the analytics are slightly primitive."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6486991)

RA

Rizan A.

Director of Talent and Development

> "GoAudits has a clean and intuitive interface, making it easy for users of all technical abilities to navigate and use..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6508314)

AC

Adri C.

Operations Manager

> "Form builders bit complicated and no option to undo changes"

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6029136)

BK

Brandon K.

VP of Culinary Operations

> "The ability to customize audits is incredible."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6429611)

PP

Phoebe P.

Talent Development Manager

> "at times the related standard is not applicable on the departmental audit itself"

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6176305)

JT

Jill T.

Accountability Manager

> "sensitive content hidden\] has been my go-to guy for all my questions and system support. If I need to answer any question, he..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6486991)

SH

Stacey H.

President

> "Cannot batch download reports. "

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6160840)

NA

NATALIYA A.

QHSE Manager

> "The team is constantly taking the time to develop and add new features as per client requirements."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6485894)

UN

Ula N.

Food & Beverage Manager

> "Not being able to edit just one point without deleting and re designing the whole list."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___4591892)

WR

Wachirawin R.

Assistant Manager - Security

> "It would be great if the patrol listed can be re-arrange by dragging."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6440629)

RR

Rosie R.

OWNER

> "Zero cons! And we haven't even touched the surface of all the uses."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6051859)

DC

Dwain C.

Director Of Hotel Ops

> "Every time I've reached out, I've received prompt follow-up, and the team has consistently resolved all concerns quickly and..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6517874)

SB

Steve B.

Business Process & Safety Manager

> "Not very user friendly and does not provide exactly what is needed"

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___5067718)

DD

Debby D.

Manager

> "It tells me I need to write 40 words but the only thing I like is the system!"

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6439115)

AH

Anita H.

P.Manager

> "Some of the steps have no option for NO, only zero etc. which not match with criteria "

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___4594162)

SB

Steve B.

CXO

> "They have amazing customer service that is always available with extremely fast response times."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6378304)

JH

John H.

Founder Partner

> "Some of the set up processes and amending Audits can be confusing -"

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___4525844)

NP

Nellie P.

Operations Analyst

> "I must also commend the exceptional customer support provided by the Go Audits team. Whenever I have encountered any..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___4813919)

KK

Kavita K.

Asst. Manager Internal Audit

> "Camparison is little messy From one Audit to second Audit"

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___4264060)

NE

Noreen E.

Clinical Governance Manager

> "My experience with the Team and \[sensitive content hidden\] has been excellent, everyone is so helpful and I am enjoying..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6425150)

PT

Punit T.

Internal Audit

> "Its stuck when we use a long time so its disadvantages."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___4264100)

NE

Noreen E.

Clinical Governance Manager

> "The platform is very easy to use and has many features that work well for me in my health care area."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___6425150)

THOMAS J.

Retail Operations Manager

> "I am too spoilt now that i can't go back to paper and excel checklists."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___2711670)

EX

Eilleen X.

F&B Coordinator

> "Easy to perform inspectionsClear information on the reportsInstant reports The email distribution list is a great..."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___5029803)

BR

Bill R.

Health and Safety Practitioner

> "There is nothing You can not like about Go Audits."

[See full review](https://www.capterra.com/p/191777/GoAudits/#Capterra___2735465)

[View Reviews](https://www.capterra.com/p/191777/GoAudits/reviews/)

Marco B.

IT Senior Application Specialist

> "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

DN

Don N.

Associate director of quality

> "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

VR

Verified Reviewer

Sr. Manager, SQA

> "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NH

Nikolas H.

Quality Engineer

> "MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7131081)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

DN

Don N.

Associate director of quality

> "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Sarah S.

Quality

> "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

VR

Verified Reviewer

Systems Specialist

> "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right,..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

TL

Traci L.

Senior MasterControl Specialist

> "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

VP

Victor P.

Vice President, Business Operations

> "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

NL

Natasha L.

Sr QA Specialist

> "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695)

NF

Nima F.

Sr. Quality Engineer

> "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level SOPs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

VR

Verified Reviewer

Sr. Manager, SQA

> "Provides a unified platform for document management, training, and electronic forms across quality processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Sr. Manager, SQA

> "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

JC

Jennifer C.

Quality and Compliance Manager

> "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

NS

Nancy S.

eQMS Administrator

> "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

AO

Amanda O.

Partner

> "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843)

ST

Steve T.

Quality analyst

> "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or quality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

KB

Karina B.

Manager, QMS

> "There are some character limitations within our forms that are difficult to work with."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

Marco B.

IT Senior Application Specialist

> "It’s a great fit for organizations with strict regulatory requirements and structured internal processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

AP

Andrew P.

QMS Administrator

> "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

KB

Kalina B.

Quality Eningeet II

> "The import required a lot of manual updates, which was unexpected and time consuiming"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141)

RS

Rajat S.

Quality Compliance Specialist

> "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651)

NS

Nancy S.

eQMS Administrator

> "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

KB

Karina B.

Manager, QMS

> "We can build customized workflows and forms which helps our company"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

FD

Frances D.

Project Manager

> "Fields that are not used cannot be removed creating end user confusion."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849)

MD

Madeline D.

Quality Engineer

> "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

RA

Rosalia A.

Quality Manager

> "It can get confusing on the initial configuration and how it works for setting up at the initial part."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

WC

William C.

EQMS Project Manager

> "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

JC

Jennifer C.

Quality and Compliance Manager

> "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

VR

Verified Reviewer

Sr. Manager, SQA

> "Standard reports are unreliable and often blamed on a third-party."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

DN

Don N.

Associate director of quality

> "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

LG

Laura G.

Digital Quality Compliance Manager

> "The lack of audit trail information available to us."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

VN

Vinodh N.

Quality Engineer

> "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807)

SP

Sarah P.

Quality Engineer

> "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668)

MO

Michele O.

Quality manager

> "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

WC

William C.

EQMS Project Manager

> "This caused a delay in our ability to launch."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

AI

Angel I.

Quality Systems Director

> "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

VR

Verified Reviewer

Sr. Manager, SQA

> "Updates are unpredictable and often introduce new issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Systems Specialist

> "That said, it did take time to get everything up and running, and I had to rely on support quite a bit in the beginning. But once you get past..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "Support is slow to respond and often unwilling to address known issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

LK

Liz K.

Quality Control Specialist

> "The way you can search and collaborate with people in the company is much easier along with the tracking of all revisions is so helpful."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6662925)

SS

Stephen S.

QA Specialist

> "SEARCH is not consistent or inaccurate"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

VR

Verified Reviewer

Sr. Manager, SQA

> "The Customer Café provides a space for knowledge-sharing and collaboration across the user community."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

RD

Richello D.

Sr Document Control Specialist

> "The flexibility of master control has allowed our team to continue to function across long distances."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

CH

Chelsey H.

Sr Quality Systems Specialist

> "It makes people and companies stay accountable to actions within the system to ensure quality excellence"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136)

CH

Corneel H.

QA officier

> "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

SM

Serenity M.

Quality Assurance / Compliance Supervisor

> "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121)

MO

Michele O.

Quality manager

> "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

MH

Marsha H.

Senior Manager of Quality Systems

> "The Collaboration process involves multiple users and is key for robust revisions."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932)

AP

Abner P.

QA - eQMS SysAdmin

> "Reporting still lacks flexibility for end users."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165)

MW

Matthew W.

Quality Engineer

> "I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

WS

Willeke S.

QA Projects Manager

> "Not always easy for users to find their documents even with organisers and taxonomy"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598)

LP

Leonardo P.

SQM

> "Very smooth application with aesthetic user interface and solid links to what is desired to explore in quality."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024340)

DH

Deirdre H.

QA Procedure Analyst

> "Unfortunately, we forget to communicate or consider how certain changes may impact the organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648362)

VR

Verified Reviewer

Systems Specialist

> "It’s made our processes more efficient and has really helped during audits and inspections."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

GH

Gabrielle H.

Sr. Training Associate

> "The least thing I like about quality excellence is the implementation and ease of use."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023147)

VR

Verified Reviewer

Senior Training Manager

> "The integration you get with mastercontrol and the support from the MC community is unmatched."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023459)

MS

Melissa S.

Manufacturing Training Manager

> "Defect that happen that cause system not to function correctly."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6347013)

LG

Laura G.

Digital Quality Compliance Manager

> "We are able to extract data needed for process improvement."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

JL

Jessica L.

Quality Assurance

> "Issues with the systems are not addressed in a timely manner and are frequent."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6643660)

[View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/)

## User interface

4.75 (145)

4.48 (532)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

GoAudits

28/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/191777/GoAudits/#features)

MasterControl Quality Excellence

Top features

31/39

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Calibration Management
-   Change Management
-   Communications Management
-   Complaint Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Data Import/Export
-   Defect Tracking
-   Document Coding & Control
-   Document Management
-   Electronic Signature
-   Equipment Management
-   Generative AI
-   Incident Management
-   Inspection Management
-   ISO Standards Management
-   Maintenance Management
-   Nonconformance Tracking
-   Policy Management
-   Quality Control
-   Real-Time Data
-   Reporting & Statistics
-   Risk Assessment
-   Risk Management
-   Statistical Process Control
-   Supplier Quality Control
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/148577/MasterControl/#features)

### Recognition

GoAudits is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Safety ManagementSoftware (2022) 

No recognitions have been awarded to MasterControl Quality Excellence

### Deployment & support

GoAudits

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MasterControl Quality Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GoAudits

-   By GoAudits
-   Located in United Kingdom
-   Founded in 2014

MasterControl Quality Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

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