# Compare MasterControl Quality Excellence vs File Viewer Plus 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MasterControl Quality Excellence and File Viewer Plus based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148577-210571/MasterControl-vs-File-Viewer-Plus

---

# MasterControl Quality Excellence vs File Viewer Plus Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MasterControl Quality ExcellenceFile Viewer Plus2/4 selected

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

[File Viewer Plus](https://www.capterra.com/p/210571/File-Viewer-Plus/)[4.4 (174)](https://www.capterra.com/p/210571/File-Viewer-Plus/reviews/)

[## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$25000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [526 reviews](#user-reviews)

Positive

489

Neutral

35

Negative

2

[## File Viewer Plus](https://www.capterra.com/p/210571/File-Viewer-Plus/)[4.4 (174)](https://www.capterra.com/p/210571/File-Viewer-Plus/reviews/)

Starting Price

$25.00/year

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [174 reviews](#user-reviews)

Positive

148

Neutral

17

Negative

9

## Summary

* * *

Key features rated by users

Features selected based on 27,816 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Document Editing

NA

Secure Data Storage

4.0

Document Storage

4.7

Mobile Access

\--

Email Management

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Document Editing

5.0

Secure Data Storage

NA

Document Storage

4.5

Mobile Access

NA

Email Management

NA

User satisfaction

User satisfaction

4.5

User reviews[526](https://www.capterra.com/p/148577/MasterControl/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.2

Customer support

4.5

User satisfaction

4.4

User reviews[174](https://www.capterra.com/p/210571/File-Viewer-Plus/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$25000Other, Per Year

-   Free version
-   Free trial

Price starts from

$25Per User, Per Year

-   Free version
-   Free trial

Best for

Best for

MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences.

Best for

Designed for businesses of all sizes, File Viewer Plus is a document management solution that can open and view over 400 file formats.  Now available in a read-only edition for added security.

## User reviews

Pros & cons

DN

Don N.

Associate director of quality

> "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

DN

Don N.

Associate director of quality

> "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Sarah S.

Quality

> "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

Marco B.

IT Senior Application Specialist

> "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

TL

Traci L.

Senior MasterControl Specialist

> "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039)

NL

Natasha L.

Sr QA Specialist

> "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695)

VP

Victor P.

Vice President, Business Operations

> "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NF

Nima F.

Sr. Quality Engineer

> "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

JC

Jennifer C.

Quality and Compliance Manager

> "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

VR

Verified Reviewer

Systems Specialist

> "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right,..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

ST

Steve T.

Quality analyst

> "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836)

AO

Amanda O.

Partner

> "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

VR

Verified Reviewer

Sr. Manager, SQA

> "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

KB

Karina B.

Manager, QMS

> "There are some character limitations within our forms that are difficult to work with."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

RS

Rajat S.

Quality Compliance Specialist

> "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651)

AP

Andrew P.

QMS Administrator

> "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673)

KB

Karina B.

Manager, QMS

> "We can build customized workflows and forms which helps our company"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

KB

Kalina B.

Quality Eningeet II

> "The import required a lot of manual updates, which was unexpected and time consuiming"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141)

MD

Madeline D.

Quality Engineer

> "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

FD

Frances D.

Project Manager

> "Fields that are not used cannot be removed creating end user confusion."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849)

WC

William C.

EQMS Project Manager

> "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VR

Verified Reviewer

Sr. Manager, SQA

> "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

VR

Verified Reviewer

Sr. Manager, SQA

> "Provides a unified platform for document management, training, and electronic forms across quality processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

RA

Rosalia A.

Quality Manager

> "It can get confusing on the initial configuration and how it works for setting up at the initial part."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

JC

Jennifer C.

Quality and Compliance Manager

> "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

LG

Laura G.

Digital Quality Compliance Manager

> "The lack of audit trail information available to us."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

DN

Don N.

Associate director of quality

> "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

WC

William C.

EQMS Project Manager

> "This caused a delay in our ability to launch."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VN

Vinodh N.

Quality Engineer

> "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MO

Michele O.

Quality manager

> "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

AI

Angel I.

Quality Systems Director

> "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

SS

Stephen S.

QA Specialist

> "SEARCH is not consistent or inaccurate"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

NS

Nancy S.

eQMS Administrator

> "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

NS

Nancy S.

eQMS Administrator

> "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

RD

Richello D.

Sr Document Control Specialist

> "The flexibility of master control has allowed our team to continue to function across long distances."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829)

CH

Corneel H.

QA officier

> "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515)

CH

Chelsey H.

Sr Quality Systems Specialist

> "It makes people and companies stay accountable to actions within the system to ensure quality excellence"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

MO

Michele O.

Quality manager

> "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

WS

Willeke S.

QA Projects Manager

> "Not always easy for users to find their documents even with organisers and taxonomy"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598)

MH

Marsha H.

Senior Manager of Quality Systems

> "The Collaboration process involves multiple users and is key for robust revisions."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932)

GH

Gabrielle H.

Sr. Training Associate

> "The least thing I like about quality excellence is the implementation and ease of use."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023147)

Marco B.

IT Senior Application Specialist

> "It’s a great fit for organizations with strict regulatory requirements and structured internal processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

VR

Verified Reviewer

Sr. Manager, SQA

> "Standard reports are unreliable and often blamed on a third-party."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MW

Matthew W.

Quality Engineer

> "I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

SP

Sarah P.

Quality Engineer

> "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668)

LP

Leonardo P.

SQM

> "Very smooth application with aesthetic user interface and solid links to what is desired to explore in quality."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024340)

FP

Franziska P.

Director Program Management

> "Some features does not fit our processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810491)

VR

Verified Reviewer

Senior Training Manager

> "The integration you get with mastercontrol and the support from the MC community is unmatched."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023459)

VR

Verified Reviewer

Sr. Manager, SQA

> "Updates are unpredictable and often introduce new issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

LG

Laura G.

Digital Quality Compliance Manager

> "We are able to extract data needed for process improvement."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

VR

Verified Reviewer

Sr. Manager, SQA

> "Support is slow to respond and often unwilling to address known issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

RO

Rina O.

Director, Document Control

> "Able to train users easily and able to respond to most questions like a pro."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023873)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

NM

Nicolas M.

Senior Quality Management System Specalist

> "I really like that everything we need is under one house within different suites for easy managment."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022750)

JD

Johanna D.

Global Quality Performance Lead

> "There seem to be incomplete configurations hidden around corners, especially at imports and exports which is obstructing full use of..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___4791433)

AI

Angel I.

Quality Systems Director

> "I think MasterControl is really striving for high compliance and is always intaking customer feedback for improvement."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

SM

Serenity M.

Quality Assurance / Compliance Supervisor

> "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121)

ED

Emily D.

AD, Quality Assurance

> "I do like that the modules work together or can be linked for easy traceability."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022920)

VR

Verified Reviewer

Sr Director

> "Attrition of Tech Support causes some inconsistencies in support."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6302607)

AK

Aubrey K.

QC Project Support Specialist

> "The Insights reports are so helpful for viewing AQEM trends!"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022983)

AP

Abner P.

QA - eQMS SysAdmin

> "Reporting still lacks flexibility for end users."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165)

[View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/)

BD

Bridget D.

Consumer relations specialist

> "was obtained by free trial and allowed for an instant and easily accessible platform to build and view..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4703579)

MP

Michael P.

none

> "When I came to use it a second time it had logged me out and would not allow me to relog in without..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___6339932)

MS

Michael S.

Ownwer

> "It quickly allows viewing and subsequent handling of most any file without any concern or hesitation. ..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4730697)

PP

Peter P.

Everything

> "It's good for security when Word refuses to open an ancient, potentially virus-infected file, but bad..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4776102)

KW

Kelly W.

Porter

> "Its easy, convenient and can hold a lot of my files."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___6801410)

JH

Joyce H.

Social Worker

> "I wish it had a scanner when opening files and I dont like that when opening files I cannot see items..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4746482)

JG

Jamila G.

Paralegal

> "I think the fact that I can translate different files from work"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___6655321)

EH

Eithne H.

card designer and maker

> "when im opening my files ,I would like to see them straight away with just one click I used to just..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4741901)

SC

Sugar C.

Voice agent

> "It has helped me a lot for I work in a very stressful invorenme T i always needs to take a lot of time..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4707540)

TH

Tonya H.

Carpenter

> "The files I could open and view were more than most but a little under half of my files the format..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4771600)

JAR

Jo Anne R.

Owner/Operator

> "To be able to switch one design format to another since I have several machines with different..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4724603)

SL

Sarah L.

Writer

> "Not able to open unformatted files, no options are limited to send to other programs"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4728431)

SG

Sarah G.

Photography and sculpting

> "I love being able to open view and read files I was previously unable to as well as converting files..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4733413)

CR

Cathryn R.

Attorney

> "I got it to open documents that had been sent to me as email attachments, but it didn’t work."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4776151)

TK

Tony K.

Director

> "The flexibility let’s me view any files but the photos I use most is so quick and flexible"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4746666)

MK

Mike K.

Retired

> "I don't have to use my browser to open HTML files that might link to bad content."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4706052)

JH

Joyce H.

Social Worker

> "Lastly, I enjoy the ability to translate documents and I can use the app on the go or at home."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4746482)

VR

Verified Reviewer

Owner/Consultant

> "Also it didn’t view several file formats that I think it should have (I didnt keep a list). "

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4723818)

Shawn L.

Automatic

> "File viewer works good for all my files I need to look at a true data set"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4718345)

JH

Joyce H.

Social Worker

> "Does not convert all files and I need to add more software for more features."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4746482)

JH

Joyce H.

Social Worker

> "I am able to read, open and view files that previously I had not been able to."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4746482)

WS

William S.

Owner

> "Sometimes it takes too long to load. That you have to upgrade to get all the features of the app"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4724211)

RH

Roberta H.

Owner

> "File View Plus was a lifesaver to be able to retrieve these older spreadsheets."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4737234)

IM

Ivan M.

Consultant

> "A bit dated visuals and UIRather steep learning curve"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4744184)

SS

Stephanie S.

Caregiver

> "I like File Viewer Plus because there are more features and different ways to view files."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4712616)

GP

George P.

Board Certified Evidence Photographer

> "It is not able to open every file there is like Dicom for example."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4765857)

SN

Scott N.

Director

> "Appreciate the versatility and ability to gain access to files that are not always conventionally..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4742050)

KK

Ken K.

Attorney

> "It doesn't open video files for viewing."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4721687)

SF

Samantha F.

Interior detailing

> "You can easily import/export and convert most files without difficulty. "

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4749266)

GB

Gene B.

medical doctor

> "the application does not convert old .efx files"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4715801)

MS

Michael S.

Director

> "Saving me time and money cos it assists in making processes efficient and effective"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4751636)

JAR

Jo Anne R.

Owner/Operator

> "I am old (82) and my mind is not quick anymore and it is embarrassing to me to ask for something to be..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4724603)

BS

Barry S.

Performer

> "The easy conversion allows me to work with the file as needed."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4726304)

MS

Michael S.

Ownwer

> "I have not encountered any files that couldn’t be opened and viewed with this program"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4730697)

PV

Pieter V.

Engineer

> "I do not need to buy expensive licensed software that stops working until I pay again. And it works..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4754942)

JR

Jodie R.

Bartender

> "Matching file names was the only issue I had."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4749058)

JR

Justin R.

CEO

> "An essential piece of software in the marketing industry and this is by far the best for the great cost..."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4717456)

GW

George W.

CEO/Publisher

> "I have a lot of old clip art stilling not being used anymore."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4767708)

Nwabisa K.

Student

> "Being able to translate most documents is the best part ever."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4742754)

MU

Marcos U.

Mechanic

> "The subscription are outrageous and I don't like the recurring billing"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4777824)

IK

Ibrahim K.

Teacher

> "It really helped in different areas such as layout e.t.c"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4717895)

SW

Stephen W.

Case mngr

> "Personally I lost my job due to a stake fell from a deck building event and Im hurt."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4716084)

RD

Richard D.

Retired

> "File conversion , ease if use, professional product created and sold by reputable people"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4739103)

WG

Wayne G.

Technology Manager

> "This is not fixed in concrete and likely never will be."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4768311)

AN

Adolphe N.

CEO

> "Features are user-friendly, so this helps users to navigate all around easily."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4737634)

WL

William L.

NA

> "Too many things written on the screen. "

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4736800)

MB

Mary B.

RN /Secretary

> "It helps so much with keeping me on task an organized"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4714742)

JAR

Jo Anne R.

Owner/Operator

> "I'm sure it's just me, cannot understand terminology you are trying to convey. "

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4724603)

JH

Joyce H.

Social Worker

> "I also like the ease of converting files which is a big help."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4746482)

VR

Verified Reviewer

CEO

> "it wasnt easy to figure out how to select files"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4725084)

JH

Joyce H.

Social Worker

> "In addition to the ability to easily access work."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4746482)

VR

Verified Reviewer

Agent

> "HTML was not easy for an inexperienced user."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4732210)

JW

Julius W.

MD

> "Nice compact program that is flexible and easy to use for reading all sorts of files."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4734479)

SK

Stephen K.

Owner

> "Not a really easy ap to use. "

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4758470)

SS

Sandra S.

Owner

> "I can use it any time and any place. When I download files it is very easy to find them."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4739534)

GM

Greg M.

retired

> "poor-- I don't understand it"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#SoftwareAdvice___4989768)

MNM

Michael Nlandu M.

Admin President Founder

> "It is the best until now for converting documents"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4733288)

VR

Verified Reviewer

Owner/Consultant

> "Definitely not worth paying money for!"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4723818)

BR

Beamarie R.

Test Engineer

> "Easy Access especially for seaching for files"

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4713652)

JAR

Jo Anne R.

Owner/Operator

> "Again - not your tech at fault - it is me."

[See full review](https://www.capterra.com/p/210571/File-Viewer-Plus/#Capterra___4724603)

[View Reviews](https://www.capterra.com/p/210571/File-Viewer-Plus/reviews/)

## User interface

4.49 (526)

[File Viewer Plus](https://www.capterra.com/p/210571/File-Viewer-Plus/)

4.43 (174)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

MasterControl Quality Excellence

Top features

29/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/148577/MasterControl/#features)

File Viewer Plus

17/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/210571/File-Viewer-Plus/#features)

### Recognition

No recognitions have been awarded to MasterControl Quality Excellence

No recognitions have been awarded to File Viewer Plus

### Deployment & support

MasterControl Quality Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

File Viewer Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MasterControl Quality Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

File Viewer Plus

-   By Sharpened Productions
-   Located in United States
-   Founded in

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