# Compare MasterControl Quality Excellence vs Ncontracts 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MasterControl Quality Excellence and Ncontracts based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148577-233877/MasterControl-vs-Ncontracts

---

# MasterControl Quality Excellence vs Ncontracts Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MasterControl Quality ExcellenceNcontracts2/4 selected

[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

[Ncontracts](https://www.capterra.com/p/233877/Ncontracts/)[4.6 (155)](https://www.capterra.com/p/233877/Ncontracts/reviews/)

[## MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)[4.5 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$25000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [534 reviews](#user-reviews)

Positive

497

Neutral

35

Negative

2

[## Ncontracts](https://www.capterra.com/p/233877/Ncontracts/)[4.6 (155)](https://www.capterra.com/p/233877/Ncontracts/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.3

Customer Service

4.9

Reviews Sentiment

WN

Based on [155 reviews](#user-reviews)

Positive

151

Neutral

3

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 3,441 reviews from compliance software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

\--

Compliance Tracking

4.0

Mobile Access

\--

Document Management

4.6

Policy Management

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Compliance Tracking

4.8

Mobile Access

NA

Document Management

4.4

Policy Management

\--

User satisfaction

User satisfaction

4.5

User reviews[534](https://www.capterra.com/p/148577/MasterControl/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.2

Customer support

4.5

User satisfaction

4.6

User reviews[155](https://www.capterra.com/p/233877/Ncontracts/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.6

Customer support

4.9

Price starts from

Price starts from

$25000Other, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences.

Best for

Ncontracts is a cloud-based risk management tool designed for banks, credit unions, mortgage lenders, and fintechs.

## User reviews

Pros & cons

Simone B.

Quality compliance specialist

> "One of its main strengths is the ability to centralize quality processes including CAPA, deviations, change controls, training management, document..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153786)

MF

Mikkel F.

Validation specialist

> "Master Control can feel complex for beginners, with a steep learning curve and occasional glitches that disrupt workflow efficiency."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

Marco B.

IT Senior Application Specialist

> "MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

VR

Verified Reviewer

Sr. Manager, SQA

> "As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

DN

Don N.

Associate director of quality

> "It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and bolstering..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

VR

Verified Reviewer

Sr. Manager, SQA

> "Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to use..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NH

Nikolas H.

Quality Engineer

> "MasterControl Quality Excellence is an excellent eQMS that provides a very easy-to-use UI/UX that effectively manages and maintains documents."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7131081)

MD

Madeline D.

Quality Engineer

> "Some functions are not intuitive, there is a lot of training to ensure that technicians understand how to navigate the search bar and view only..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

DN

Don N.

Associate director of quality

> "In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library of..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

SS

Sarah S.

Quality

> "And users do find the quality excellence tool to be cumbersome, and there is a large training burden for general of you only users as well as end user..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

VR

Verified Reviewer

Systems Specialist

> "The automated workflows for things like change control and CAPAs save a lot of time and reduce the back-and-forth emails. Once it’s set up right, it..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

VR

Verified Reviewer

Sr. Manager, SQA

> "The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same functionality."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

Simone B.

Quality compliance specialist

> "The workflow configuration is flexible and supports compliance with GxP requirements, electronic signatures and audit trails."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153786)

AI

Angel I.

Quality Systems Director

> "The other ancillary modules (Audit, Supplier) are clunky and don't get a lot of attention for upkeep like the hot topics (Mx and AI)."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

TL

Traci L.

Senior MasterControl Specialist

> "The fact that it has enhanced our quality compliance on so many levels; from collaborating on documents to managing and documenting training to..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023039)

NL

Natasha L.

Sr QA Specialist

> "Sometimes the most basic of functionality is not considered when making a product and then it can take quite a while to get that fix developed and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023695)

VP

Victor P.

Vice President, Business Operations

> "Documents and training has been instrumental in bringing up our HIPPA compliance by having an organized central repository with change control..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024518)

MW

Matthew W.

Quality Engineer

> "I dislike mastercontrol quality excellence for the difficulty in implementing the module and difficulty in training end users on the functionality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

NF

Nima F.

Sr. Quality Engineer

> "Advanced Quality Events Management (AQEM) within Qx is extremely useful in setting up the workflows that are governed by the various QMS-level SOPs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022862)

VR

Verified Reviewer

Sr. Manager, SQA

> "We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to evolve..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

MF

Mikkel F.

Validation specialist

> "Master Control delivers a powerful, feature-rich experience, balancing strong performance with complexity that may challenge new users"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153886)

MC

Marylynn C.

quality engineer

> "Because they have a lot of different customers sometimes the common denominator wins out so there are some features that may not be perfect for your..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023863)

VR

Verified Reviewer

Sr. Manager, SQA

> "Provides a unified platform for document management, training, and electronic forms across quality processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

AO

Amanda O.

Partner

> "The implementation can feel rushed; by the time you are starting to understand the system (infocard structures, etc.)"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023843)

JC

Jennifer C.

Quality and Compliance Manager

> "Doc’s & Training Modules make it simple for us to keep our users up to date on the latest docs and keep their training current."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

VR

Verified Reviewer

Sr. Manager, SQA

> "Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

NS

Nancy S.

eQMS Administrator

> "My overall experience is that it has a lot of possibility as you learn the ins and outs of the configuration rules. As I get more experience, I get..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

KB

Karina B.

Manager, QMS

> "There are some character limitations within our forms that are difficult to work with."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

ST

Steve T.

Quality analyst

> "Mastercontrol has been my primary eqms for the last 8 years and the customer support is outstanding and the platform is updated with new features every..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023836)

KC

Kelly C.

Sr Dir Quality Affairs

> "The current integration has been longer and more painful than previous but in part due to size and scope of our organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022799)

SS

Sarah S.

Quality

> "In addition to being an industry leader, they also offer excellent customer support and collaboration on any of your document management or quality..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023206)

AP

Andrew P.

QMS Administrator

> "The site can be cumbersome to use at first, especially for smaller companies that are not FDA regulated. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023673)

AT

Ambrosia T.

Quality Systems Manager

> "I really enjoy the capabilities of MasterControl. When it is full active, it is intuitive and allows our quality group to be efficient and reactive."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022754)

KB

Kalina B.

Quality Eningeet II

> "The import required a lot of manual updates, which was unexpected and time consuiming"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023141)

Marco B.

IT Senior Application Specialist

> "It’s a great fit for organizations with strict regulatory requirements and structured internal processes."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7096471)

NS

Nancy S.

eQMS Administrator

> "The Jreports portion of this product does not live up to the expectations and performance level of the rest of the suite. "

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648249)

RA

Rosalia A.

Quality Manager

> "Is a great way to interconnect all the documentation and libraries in complex organizations. Once you learn and adapt to how it os designed is pretty..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

Leon B.

CSV and eQMS Specialist

> "Most end-users are unsatisfied with their experience and handling the system."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7154564)

RS

Rajat S.

Quality Compliance Specialist

> "It makes it easier to track issues, manage audits, and ensure compliance without duplication of effort."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023651)

FD

Frances D.

Project Manager

> "Fields that are not used cannot be removed creating end user confusion."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023849)

AH

Anker H.

QA IT manager

> "That it is trustworthy and covers most of my document management and training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7153861)

RA

Rosalia A.

Quality Manager

> "It can get confusing on the initial configuration and how it works for setting up at the initial part."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

KB

Karina B.

Manager, QMS

> "We can build customized workflows and forms which helps our company"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023068)

VR

Verified Reviewer

Systems Specialist

> "It’s not super intuitive at first, and unless you have someone to walk you through it, it can feel a bit overwhelming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

MD

Madeline D.

Quality Engineer

> "The reduction in time for getting document approvals was extremely helpful along with the improvements in ensuring training is completed."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023678)

VR

Verified Reviewer

Sr. Manager, SQA

> "Standard reports are unreliable and often blamed on a third-party."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

WC

William C.

EQMS Project Manager

> "Overall (and once needed enhancements were rolled out) the AQEM module has been a tremendous improvement in our ability to roll out new process forms."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

LG

Laura G.

Digital Quality Compliance Manager

> "The lack of audit trail information available to us."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022783)

JC

Jennifer C.

Quality and Compliance Manager

> "It’s exciting to hear about all of the other products that MasterControl is rolling out and we are actively looking at ways in which those solutions..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022946)

SP

Sarah P.

Quality Engineer

> "Instead, you have to find a collaboration step in your tasks somewhere, then modify step, then click "Add Guest" (which also doesn't make sense because..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6140668)

DN

Don N.

Associate director of quality

> "We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022995)

WC

William C.

EQMS Project Manager

> "This caused a delay in our ability to launch."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023601)

VN

Vinodh N.

Quality Engineer

> "I like the seamless integration of core quality processes like NCRs, OOTs, MOCs."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022807)

MB

Maissa B.

eQMS Coordinator

> "This must be done manually which can become time consuming."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023022)

MO

Michele O.

Quality manager

> "Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

VR

Verified Reviewer

Sr. Manager, SQA

> "Updates are unpredictable and often introduce new issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

AI

Angel I.

Quality Systems Director

> "The Qx platform is great at maintaining strong compliance - particularly for Document Control and Training."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022905)

VR

Verified Reviewer

Sr. Manager, SQA

> "Support is slow to respond and often unwilling to address known issues."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

ER

Ethan R.

Senior Quality Assurance

> "The Quality Excellence put on by mastercontrol is very informative and has excellent integration and links across all platforms offered both currently..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810498)

SS

Stephen S.

QA Specialist

> "SEARCH is not consistent or inaccurate"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023133)

VR

Verified Reviewer

Systems Specialist

> "That said, it did take time to get everything up and running, and I had to rely on support quite a bit in the beginning. But once you get past that, it..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6861737)

Zack C.

Quality Operations Manager

> "It doesn't integrate well with other modules, its cumbersome, its difficult to setup."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6667297)

LK

Liz K.

Quality Control Specialist

> "The way you can search and collaborate with people in the company is much easier along with the tracking of all revisions is so helpful."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6662925)

MN

Mary N.

Quality Engineer

> "Insights doesnt have all the available j reports but j reports is clunky"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6810515)

RA

Rosalia A.

Quality Manager

> "The great support from the team during implementation that took a very old fashion set of documents to a new and able to grow system"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022938)

RG

Ray G.

System administrator

> "User adoption is sometimes difficult."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024271)

VR

Verified Reviewer

Sr. Manager, SQA

> "The Customer Café provides a space for knowledge-sharing and collaboration across the user community."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6863260)

CH

Corneel H.

QA officier

> "Sometimes its overcomplicated and I need to do to much ‘clicks’ to achieve something."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809515)

RD

Richello D.

Sr Document Control Specialist

> "The flexibility of master control has allowed our team to continue to function across long distances."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022829)

SM

Serenity M.

Quality Assurance / Compliance Supervisor

> "There are multiple sites within my company that use Master Control and there have been issues with Master Control billing that has let to time wasting..."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___5039121)

CH

Chelsey H.

Sr Quality Systems Specialist

> "It makes people and companies stay accountable to actions within the system to ensure quality excellence"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023136)

MG

Michael G.

eQMS Systems Engineer

> "The technical support we receive on the lowest tier isn't great."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023736)

NT

Nikole T.

Manager of Post Market Complaints

> "This gives you the ability to link those investigation together."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022975)

AP

Abner P.

QA - eQMS SysAdmin

> "Reporting still lacks flexibility for end users."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6658165)

MO

Michele O.

Quality manager

> "I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023840)

WS

Willeke S.

QA Projects Manager

> "Not always easy for users to find their documents even with organisers and taxonomy"

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6809598)

MH

Marsha H.

Senior Manager of Quality Systems

> "The Collaboration process involves multiple users and is key for robust revisions."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7022932)

DH

Deirdre H.

QA Procedure Analyst

> "Unfortunately, we forget to communicate or consider how certain changes may impact the organization."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___6648362)

MW

Matthew W.

Quality Engineer

> "I like mastercontrol quality excellence for how easy it is to collaborate on documents and notify users of pending tasks."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7024454)

GH

Gabrielle H.

Sr. Training Associate

> "The least thing I like about quality excellence is the implementation and ease of use."

[See full review](https://www.capterra.com/p/148577/MasterControl/#Capterra___7023147)

[View Reviews](https://www.capterra.com/p/148577/MasterControl/reviews/)

WN

Whitney N.

Lending Compliance Specialist

> "This makes HMDA scrubbing an easier process and assures that you are reporting correctly."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6817396)

BK

Britney K.

Executive Vice President

> "NContracts costs compared to some other solutions is higher, There is some issues within the program that make it harder..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6488064)

KM

Karl M.

EVP

> "It is feature-rich and very customizable to tailor to our needs."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6770981)

KM

Karl M.

EVP

> "We had issues integrating its authentication system to our SSO solution. "

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6770981)

CC

Chip C.

CTO

> "The platform is easy to configure while providing some degree of flexibility to allow us to adapt to changes or custom..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6250565)

LD

Lisa D.

General Counsel

> "It's a shame because their (acquired) Venminder vendor risk management product is good."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6855866)

LD

Lisa D.

General Counsel

> "It was a good service before Ncontracts."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6855866)

ML

Matt L.

VP, Information Security Officer

> "Decent vendor review service but a lot of 3rd party vendors won't allow Ncontracts-type companies from requesting due..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6237319)

SR

Susan R.

EVP Chief Compliance Officer CRA Officer Audit Liaison

> "They provide automated solutions to our compliance needs which saves much time."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6302839)

ML

Matt L.

VP, Information Security Officer

> "Navigating or updating multiple vendors - you can't middle click to open vendors in their own tabs which really hinders..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6237319)

QF

Quentin F.

Vendor Management Program Lead

> "Very easy to use and learn. "

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6817427)

BZ

Bethany Z.

Digital Marketing Designer II

> "This is something that their developers are working to upgrade, but many of the modules have aspects that look a little..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2768986)

DM

Danny M.

President

> "Helped meeting go fast by providing materials to members ahead of time."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6302906)

MW

Melinda W.

Executive Assistant

> "There is a risk of creating too many layers of permissions, making it cumbersome and confusing if you do not create a good..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2517387)

MR

Machelle R.

Director of Compliance

> "Overall, the individuals I've been working with have been great and once you reach the right person to help you, things..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6303117)

EY

Emily Y.

Electronic Services Manager

> "Some modules are not customizable and can be aesthetically jarring when the rest of the portal is customized"

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2582120)

LP

Leeann P.

Sr. Risk Analyst

> "I enjoy the colorful setup and the system was very easy to learn."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6238440)

KM

Kyle M.

AVP Risk Management

> "Contract is a bit hard to understand with pages we can have reviewed per month...hard for us to track."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2823235)

VS

Valerie S.

Compliance and Fair Lending Counsel

> "NContracts provides the easiest analytics to maneuver and create reporting for."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___4720994)

AM

Andrea M.

Marketing Manager

> "They have pushed all support into an online ticketing system - picking up the phone isn't an option anymore. "

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2582165)

SR

Susan R.

EVP Chief Compliance Officer CRA Officer Audit Liaison

> "They have a proven track record of being an outstanding business partner!!!"

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6302839)

Michael M.

Communications Specialist

> "The number of features and back-end options can be a bit cumbersome."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2550132)

SR

Susan R.

EVP Chief Compliance Officer CRA Officer Audit Liaison

> "They were quick and easy to implement."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___6302839)

MW

Melinda W.

Executive Assistant

> "There are periodic bugs that don't seem to make sense or will only be repaired with updates."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2517387)

AB

Anthony B.

System Support Analyst II

> "As one of the Admins I like the PTE islands and that I can write in HTML to impact the page."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2925978)

JR

Jamie R.

CFO

> "Most of my issue with the software come from me not using it enough. As things have transitioned with the software over..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2821180)

KG

Kevin G.

CFO

> "This allows us to review and dig deeper into the reports as needed without needing to have experts in our facility for all..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2841670)

BM

Bopha M.

Executive Assistant

> "For some older modules, the look and feel seem outdated. "

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2473571)

AB

Anthony B.

System Support Analyst II

> "Announcements, calendar and discussions are the most beneficial parts of the software for use."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2925978)

Burke T.

Information Technology Specialist

> "Our issues mostly have been with some of the specific modules called "islands"."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2816315)

VS

Valerie S.

Compliance and Fair Lending Counsel

> "The system is quite easy to use, it doesn't take weeks or days of training."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___4720994)

MA

Mike A.

Systems Administrator

> "The permissions administration can be a little un-intuitive."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2640669)

KM

Keith M.

IT Specialist

> "With the recently released upgrades, great improvements have been realized in capability and performance. And, one..."

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2562996)

KM

Kyle M.

AVP Risk Management

> "The cost, compared to other vendor management providers is high. "

[See full review](https://www.capterra.com/p/233877/Ncontracts/#Capterra___2823235)

[View Reviews](https://www.capterra.com/p/233877/Ncontracts/reviews/)

## User interface

4.48 (534)

[Ncontracts](https://www.capterra.com/p/233877/Ncontracts/)

4.61 (155)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MasterControl Quality Excellence

Top features

28/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/148577/MasterControl/#features)

Ncontracts

26/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   AML Compliance
-   API
-   Archiving & Retention
-   Assessment Management
-   Audit Management
-   Audit Trail
-   Certification Tracking
-   Compliance Tracking
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Security
-   Data Visualization
-   Digital Signature
-   Document Management
-   Environmental Compliance
-   FDA Compliance
-   Generative AI
-   HIPAA Compliant
-   Incident Management
-   ISO Compliance
-   KYC Compliance
-   Mobile Access
-   Monitoring
-   OSHA Compliance
-   Policy Management
-   Regulatory Intelligence Feeds
-   Regulatory Reporting
-   Reminders
-   Risk Management
-   Sarbanes-Oxley Compliance
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Training Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/233877/Ncontracts/#features)

### Recognition

No recognitions have been awarded to MasterControl Quality Excellence

No recognitions have been awarded to Ncontracts

### Deployment & support

MasterControl Quality Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ncontracts

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MasterControl Quality Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

Ncontracts

-   By Ncontracts
-   Located in United States
-   Founded in 2008

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