Highspot vs Document360: Which is a better fit?

Tanusha: Hi, I'm Tanusha. I work as a business operations analyst for a startup of 500 employees. I would rate Highspot to be a four. We weren't using anything before Highspot, per se. But after that, we really improved our lead pipeline and lead quality. We were able to reach the right department for our customers, and it really trickled down into our revenue at the end. Highspot has a lot of information about our customers that other websites didn't provide. And it had a better customer experiences with set up, and even when we were talking about the code and how it's going to work with our company. So it was definitely a change because we were introducing another platform in between our sales cycle. Initially, we thought it would be a difficult transition, but Highspot has adjusted itself into the sales cycle so easily that we didn't have much of a resistance from our sales team in terms of not using the product, because that's technically giving them what they want, the right information, the right person, and how they can better adjust their presentation for the clients to make sure that we are addressing the right people and the right companies. Highspot is really good for small to medium sized startups that are trying to scale. Of course, I don't have experience in the enterprise side of it, but working from firsthand in startups, I feel like this is just going to catalyze your sales cycle, and it's just going to make sure that the company itself has a better pipeline of leads and more accurate information about the companies and their contacts and the employee list that they have. So I would definitely suggest Highspot for every sales team because it's an added bonus. You can cut down all the Googling and searching and going back to your references. You just have the contact. And yeah, I think it'll make your sales cycle easier as well.

Elaina P.: Hi, my name is Elaina. I work for a company that's about 50 to 100 employees right now. I am the employee experience coordinator here. And I would give Document360 a 5-star rating. We didn't really have a process in place. So we looked, and we did our research, and we compared it against multiple other companies that could provide the same kind of software for our document needs. And Document360 not only had the best price, but they also had the most features, and they could do what we needed in a very short amount of time as well. We chose Document360 because of the many features that they had for their document keeping and the way that we could set up our knowledge base so that it was easily accessible with multiple permission levels, with several different groups that we needed a knowledge base for. We had our affiliates that needed to reference our resources, and then we also had our internal employees. And Document360 was able to do both and keep those accesses very separate. They also had a lot of really great features that leveled up our documentation. We could input images really easily. They had a glossary function that really leveled up our documentation because it was easy for people to hover over the word, and if they weren't familiar with it, then they could easily see the definition. Okay. So, getting started with Document360, it was really easy to set up. They had a lot of tutorial videos as well. So whenever I had a question, it was easy to find the answer. They had YouTube videos that we could go back and reference if we had become unfamiliar with the feature or if we just wanted to learn more about it and decide whether or not we wanted to implement that for the future. It was very quick to set up. I think it only took about two to three weeks. Okay, so some advice that I would have for someone looking into Document360 is really utilize the resources that they have. Their support team is really great at answering questions. So if you have any doubts, concerns, or questions up front, then you can have those answered really easily. And then I would also suggest utilizing the how-to videos that they have ahead of time, and really looking through those before jumping straight into the software so you really have an understanding and a feel for how to get set up very quickly.