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You have a content problem. Either you cant find what you need, or you have too much content and too many versions. Either way, your company needs to internally share the latest, great information.
We target B2B SaaS and services companies with 5 to hundreds of salespeople worldwide, working daily with CEOs, CROs, and VPs of Sales to help them exceed their quotas.
The ease of use, the amazing search capability, and the ability to finally have a perfect way to give our Sales team and CSMs a single source of truth for all collateral.
Last year we detected that problem and fixed it with the help of the Highspot support team, who helped us make modifications and edits. At this point, the problem no longer exists.
I love the ability to upload the content and share it with the clients/prospects and tracking when a customer is opening the content which we had sent.
It can be difficult to understand the interface at the beginning, it is not very intuitive.
My company has a lot of materials, pdfs, decks, media, etc. so having it all in one place is great and I love that their search results are very intuitive and will populate related materials.
I was hesitant to use the software before because I was unsure of how easy or hard it might be to use. I am still undecided in that category.
My team loves this software. We are able to conduct trainings and present online content to our customers very effectively.
I had some issues earlier where there was some lag in accessing docs but it's all been sorted.
Tanusha: Hi, I'm Tanusha. I work as a business operations analyst for a startup of 500 employees. I would rate Highspot to be a four. We weren't using anything before Highspot, per se. But after that, we really improved our lead pipeline and lead quality. We were able to reach the right department for our customers, and it really trickled down into our revenue at the end. Highspot has a lot of information about our customers that other websites didn't provide. And it had a better customer experiences with set up, and even when we were talking about the code and how it's going to work with our company. So it was definitely a change because we were introducing another platform in between our sales cycle. Initially, we thought it would be a difficult transition, but Highspot has adjusted itself into the sales cycle so easily that we didn't have much of a resistance from our sales team in terms of not using the product, because that's technically giving them what they want, the right information, the right person, and how they can better adjust their presentation for the clients to make sure that we are addressing the right people and the right companies. Highspot is really good for small to medium sized startups that are trying to scale. Of course, I don't have experience in the enterprise side of it, but working from firsthand in startups, I feel like this is just going to catalyze your sales cycle, and it's just going to make sure that the company itself has a better pipeline of leads and more accurate information about the companies and their contacts and the employee list that they have. So I would definitely suggest Highspot for every sales team because it's an added bonus. You can cut down all the Googling and searching and going back to your references. You just have the contact. And yeah, I think it'll make your sales cycle easier as well.
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