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We work with businesses across all industries, from the NHS, councils, education and finance firms, just to name a few, who are looking to streamline their service desk delivery.
All businesses
In addition to the best cost benefit of the market, the level of support is excellent. They are fast and extraordinarily available.
Not enough customizing possibilities for fields, form etc. Lack of report and dashboard editing.
Their product has constantly been on the improve and the team here are thoroughly enjoying the ease of using a powerful and simple ticket management tool.
No Dark Mode, no way to quickly update customer info from the ticket screen, instead having to go to a separate page to edit customer info.
Azuredesk is an excellent interface for our customer service needs, it is extremely easy to set up and use and the support from the team is fantastic.
Software is limited to basic service desk requirements. This is a streamlined product that does what it says on the tin.
Its good to have an special help when your company is a startup, Azure Desk has done all the needful to help us grow & be stable in such competitive market.
Not user friendly when updating user details in ticket. Problem with maintenance of the issues.
Sunrise ITSM
Top FeaturesAzureDesk
Sunrise ITSM
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AzureDesk
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