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Tonkean is made for operations teams in enterprises with 250+ employees looking improve process adoption, operate more efficiently, and move at the speed of business.
Businesses of all sizes requiring end-to-end workflow automation capabilities to scale growth, from Finance, HR, and IT to Marketing, Sales, and Support
Love that it can take care of the communication and updates automatically. Good way of organizing lots of projects.
It doesn't adjust when I mark an agent/opportunity as a "dead" lead...it will keep asking about that lead even though it is dead.
It provides healthy reminders, helping track progress with agents which will definitely be important as my career prorgesses.
With not having the ability to create the specific apps we were looking to have we were unable to use Tonkean as a "one stop shop.
Tonkean was great a great and continued to help our company stay orgainized. I loved the Tonkean bot that would sync directly with Slack.
I realized how much time i waste following up on status of tasks when that could be easily more automated.
The ease of setting up integrations with other services such as Slack, Salesforce, etc. The Dashboard was clean with a great UI.
For a non-manager, when you open up Tonkean in a web browser, it displays really poorly. The Slackbot part of Tonkean I also find confusing and not the best UX.
Price is awesome for us non-profit. I shared with them some improvements, and there was some adjustments at the beginning but overall it is totally worth it.
This tool is quite costly and difficult for the users who are all not having programming background.
Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc. It is great for us that have a developer background as we can make changes to the code to update recipes.
The biggest challenge I have had working with Workato has been trying to figure out why an error has occurred.
Great support (the customer success team has been very helpful). Easy to initiate help requests through the chat window.
The downside is that the pricing cost is quite expensive and is limited in terms of customization.
Workato is the best cost-effective tool with user-friendly customer support. The fantastic feature is we can share our recipe to even other users and they can make use of it.
Pricing / Plans lack any real sense of transparency.
Prioritize real-user-identified key features according to your needs to find your best fit.
Tonkean
Top FeaturesWorkato
Tonkean
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