Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Large organizations dedicated to advancing their Innovation Management turn to Ideanote for its seamless implementation and high engagement rates.
Cloud-based solution that helps small to large businesses collect, analyze, prioritize and track user feedback to make informed product decisions.
I like the way you create a mission for a question and then just invite people to interact. Customers are your best supporters and will help you improve your product rather than going elsewhere.
Despite Cname and customer branding the mails are full of the brand name of ideanote.io, since the idea communication also makes mails necessary, the own branding is lost in these cases.
I love the user interface and how it walks you through the whole process--the ease of use and journey on the user end feels super welcoming.
I really miss somekind of chat. Where the people can discuss their views.
It is very useful when working with collaborators or customers who are very mobile in their professional practices and who need effective tools to share ideas or projects in good conditions.
Also, the limited amount of users that can use the system makes it counter-productive for consulting agencies to use in large ideation sessions - but I believe a workaround is on the product roadmap.
I really like the ability to easily put ideas out there, get feedback and then rate them. There is a clear and robust user flow focused on idea sharing, feedback etc.
It took me a minute or so to figure out how to edit a mission when I realised I had missed.
I love the clean design and intuitive UX. Canny is great at collecting and managing feedback and I love all the integrations especially with Intercom.
Before Canny, we were using a product that was very well established in the market, but a negative experience for ourselves & our customers to use.
We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly.
You need to specify a feature request category first, which makes it difficult to find issues quickly. You end up wasting a lot of time going through categories to find an issue category.
This kind of solution builds loyalty with customers by not only improving your product but showing customers you are listening and their feedback is important.
That is the biggest reason for any negative sentiment in my review.
It also integrates with Intercom which is great. The support team is brilliant really responsive and they know their stuff so implementation was easy.
This can make it clash a bit with the rest of the user interface of your app if your app offers a dark mode. Minor inconvenience, but I thought I would mention it anyway.
Jack: Hi, my name's Jack. I'm the Managing Director of a photography company, and I give Ideanote a four out of five. Before Ideanote, we actually did not use an idea software. I did consider Brightidea, however, we did not go with them because it looked like pricing and some of the features were a little more complicated. We chose Ideanote for the user interface that's easy to use some of the white label branding functions, the ability to use a custom domain, and some of the mission templates and idea fields. For example, how you can rate ideas and comment on them. The onboarding and integration process was very easy after setting up our custom domain and inviting some of our colleagues, it was up and running. A few recommendations before choosing Ideanote is just to make sure you choose a plan that's right for you. Make sure the pricing fits. For example, you have either unlimited ideas if you need that, or unlimited team members, or choose a plan that's right for the size of your team.
Prioritize real-user-identified key features according to your needs to find your best fit.
Ideanote
Top FeaturesCanny
Canny
--
Products similar to those you're currently comparing: