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Our target markets are Venues, Hotels, Restaurants and Caterers who require software for event booking, online payments, CRM, BEOs, room scheduling, online contract signatures and other features
K-12 Schools, Community Organizations
Good, responsive tech support by phone or email--my many questions are quickly answered. Some good customization and integration options.
Too much room for error when keying in multiple sections during the initial setup process for an event.
What is important for me is having the support I need to figure it out. This company hands down has the best support I've seen in quite some time.
In general, it can be difficult to navigate the different "silos" of EBE, between line items, proposals, event page, and so on.
The calendar is easy to use, and while I haven't used the payments/contracts features, they seem like they will be a real help when we get into the heat of our event season.
I do have difficulty finding "notes" on clients and events at a glance.
We are a small volunteer run nonprofit organization that rents out an historic wedding and event venue. We are thrilled to have transitioned from a manual reservation process to Event Booking Engines.
I'm not sure I'm using EBE in the exact way it was intended.
ML Schedules software is shockingly easy and very affordable. We love the SSO integration with Google and the outstanding support we receive from the team at Master Library.
Right now when you submit an event the system ask for a start time and then ask for set up in minutes and the requestor gets confused.
Entering a request is very straightforward and notification of those who need to know about the event and event support like maintenance is built in. Customer service is amazing.
We still use QuickBooks to send out our invoices and sometimes new groups are confused being able to view their draft invoice in ML Schedules before all charges have been added.
Overall it is a very good product. Easy and fast accessibility and very user friendly.
N/A There are many features that I find difficult to use.
The management portion specifically the query reporting is so helpful. Overall very satisfied with the software.
Too many fields to fill, editing mode is limited.
Event Booking Engines
Top FeaturesML Schedules
Event Booking Engines
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ML Schedules
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