# Compare Box vs Papercloud 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Box and Papercloud based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/148766-10006907/Box-vs-Papercloud --- # Box vs Papercloud Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BoxPapercloud2/4 selected [Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,637)](https://www.capterra.com/p/148766/Box/reviews/) [Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/) [## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,637)](https://www.capterra.com/p/148766/Box/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [5,637 reviews](#user-reviews) Positive 4,982 Neutral 487 Negative 168 [## Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/) Starting Price £75.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment AB TL Based on [104 reviews](#user-reviews) Positive 87 Neutral 16 Negative 1 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Document Editing 4.2 Secure Data Storage 4.7 Document Storage 4.7 Email Management NA Mobile Access 4.3 \--%Fit Missing features Feature ratings Document Editing NA Secure Data Storage 4.7 Document Storage 4.7 Email Management NA Mobile Access NA User satisfaction User satisfaction 4.4 User reviews[5,637](https://www.capterra.com/p/148766/Box/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.2 User reviews[104](https://www.capterra.com/p/10006907/Papercloud/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.2 Customer support 4.4 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from £75Per Month - Free version - Free trial Best for Best for Box is a content management platform designed for every industry and business size, from SMBs to global enterprises. Best for IFA Businesses (Independent Financial Advisors), Insurance Companies, Healthcare Businesses, Accountants, Property / Real Estate Companies, Bakeries, Logistics Businesses, Schools, Legal, Compliance ## User reviews Pros & cons RS Radha S. Legal Assistant > "Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and compliance features,..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) VR Verified Reviewer Account Executive > "The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7095124) Vertika W. Indirect Manager > "Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7104814) Maria S. UX writer > "I had to create a video tutorial on commenting because some colleagues couldn't figure out how to open the document and leave their notes." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) SK Sheniga K. Education consultant > "It also supports collaboration through comments, versioning, and integrations with other enterprise tools, helping teams work efficiently across different..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7165341) RS Radha S. Legal Assistant > "Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) Maria S. UX writer > "I can leave comments or propose changes in the text - it is very handy for articles and other documents, because we have a lot of people involved in the..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) RS Radha S. Legal Assistant > "Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file systems." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) Mai M. Managing Director > "I work with multiple clients on multiple projects daily so the secure external collaboration is perhaps the most important feature to me and my work!" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7115943) HL Hikmet L. Medical Assistance Specialist > "I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7069609) AB Andrea B. ENGINEER > "The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) DU Dose U. IT Engineer > "Box is a safe and convenient method of sharing files and working together, but it can be quite slow when it comes to working with large media files, which..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439) RS Radha S. Legal Assistant > "Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and scattered file storage." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) AB Andrea B. ENGINEER > "Syncing very large files (often several gigabytes) through the desktop client can be slow and resource-intensive, interrupting workflow." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) FC Fujimory C. Founder > "Box is the best for Businesses and enterprises that prioritize security, compliance, and need powerful tools for managing and collaborating on content..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6883576) VC Valerie C. Associate Director Creative and Brand > "It's very difficult to do that manually all the time, especially when working on a small team that works on 24 events a year." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) RS Robert S. Data Visualization > "Money-wise is a good choice for a company, allowing also easy integration with other tools, e.g. creating pipelines in Azure Data Factory for ingesting..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118) FS Felicia S. Executive Team Leader > "I slightly dislike that I am not able to access, share and manage files without internet connection mainly when in remote areas." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7010609) RS Radha S. Legal Assistant > "Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without needing to download files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) DB Dixie B. Office assistant > "It makes my device run so slow- I can only use it on specific devices because it makes it all take so long to load on the box on my pc" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6595005) MB Mark B. VP of Sales and Estimating > "Box is reliable for secure file storage and sharing, especially for contracts, drawings, and project documentation." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7081740) VC Valerie C. Associate Director Creative and Brand > "Uploads time out or have errors and require starting over." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) VC Valerie C. Associate Director Creative and Brand > "It has helped with team collaboration and productivity, especially in terms of storing, organizing, and sharing video files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) ClJ Céline J. Content Manager > "I also noticed that the interface isn't as smooth as that of other software." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7165227) RS Radha S. Legal Assistant > "Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control over access levels and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) Maria S. UX writer > "The interface might be confusing for less technically sophisticated people." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) DN David N. IT Operations Manager > "The folder structuring is pretty standard compared to other platforms but Box does a really good job with granular collaboration permissions from the..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) HN Harshad N. Technical Support Expert > "Secure but ask user every time to login if they want to upload any file with the provided link if they are not using it previously which makes it annoying." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288) DN David N. IT Operations Manager > "Reporting is good as well as you can report on all user and file/folder activity (for both internal and external users)." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) JK Jothika K. RPA Developer > "Box has file size limits that can be frustrating for teams with big media files or datasets." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6476266) VK Vatsal K. Software Engineer Intern > "What I like about box is that there are ways to easily link the cloud storage from box to other non box products such as Microsoft 365." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7032901) DU Dose U. IT Engineer > "Uploads would be slow and even freeze up needing manual intervention to rehearse them." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439) RS Robert S. Data Visualization > "Easily integrating with Azure Data Factory for data ingestion, which makes it a good candidate for being part of Data Science - Data Analytics stack." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118) YB Yatunyi B. Full Stack Developer > "When there is an autage of Box,it is hard to get any work done becouse all my files are within Box but this happens rarely." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6440816) SN Shawn N. Chief Executive Officer > "As an added bonus, since the conference room has been double booked and the other group is literally going to kick me out of here in the next few minutes,..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7167656) Agnoor G. Associate System Engineer > "Searching files and folders is a difficult task in the box as it shows incorrect data there." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6692905) JM Jasmin M. Accounting Assistant > "Its simple interface and strong collaboration features make managing documents and working with teams very convenient." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761) RT Rebekah T. Pharmacist > "It then required a new document to be saved because users could not edit the document at once." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6503082) BG Barry G. Instructor > "I am impressed with the ability to share large files with numerous people from different organizations without any issues." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7105491) LN Luvuyo N. Embroidery operator. > "I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6536832) JD Jen D. manager > "However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6505990) SR Sesau R. Administrator > "I had some terrible experience with the payment processing that isn't charging my card for the monthly subscription." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929) RS Radha S. Legal Assistant > "It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or organizations with strict..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) JM John M. Medical student, research coordinator > "It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911) DG Dayanand G. Warehouse Executive > "Its cross-platform capabilities let you share files from any device, such as Laptop, Android phone, Tablet, Mac-book, or iPhone." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6673198) GS George S. Senior Recruiter > "It has limited offline access and some larger files sometimes have sync issues." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6576188) EG Edmond G. CEO > "Box is an approach to managing online content that, thanks to its various configurations, enables us to share files immediately and store documents..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594752) MB Miha B. Executive Director > "Some features are not as thoughtout as other tools: renaming large amounts of items like photos, moving files from one folder to another, and many times..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6060845) NS Nithin S. Systems Analyst > "Box is a powerful cloud content management platform renowned for its effective collaboration capabilities, smooth app integrations, and solid security..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6410277) FL Frank L. Instructor > "The UI is not pretty and the search function does not work as well as it could." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6551074) AK Athina K. Product Manager > "Box excels is great for file sharing and storage, offering solid encryption and access controls that help protect sensitive information by the users you..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6465612) SB Saleem B. Training and Development Manager > "Uploading large files can take a while." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7045874) JM Jasmin M. Accounting Assistant > "I liked how easy Box (cloud content management) makes it to store, organize, and securely share files with others." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761) AE Arash E. Project Manager > "Unable to add or sync large files due to size limitations" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6457042) EB Eric B. Owner > "Sharing files securely made workflow an easier process when the receiving end didn't question what was being sent." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7167414) KbD Kobina bosumtwi D. HR Project Manager > "There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6588737) MH Mahamudul H. Director > "Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6378997) VR Verified Reviewer Engineer > "The tool lacks options for editing PDFs online." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6466516) KK Karanja K. Managing Partner > "It has all the essential tool and features that gets tasks done in an orderly way and yet in the best way possible using advanced tools." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6855015) HT Han T. Engineering Manager > "It’s not very common in workplaces, so I struggle to find teams and companies that I use it to communicate with" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6423051) CW Colby W. Manager > "Overall, my experience has been a positive one due to being able to keep all of my important files in one location that is easily accessible by both myself..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6869509) FbR Fábio R. Electrical Engineer > "Not possible to update a folder based in what is uploaded in another folder." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6461991) EF Eddie F. IT Manager > "It allows for collaboration and it’s cloud based to let our users work anywhere while not needing to connect to a VPN to access their files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6845398) KA Kayelee A. Project Coordinator > "I don't like the how Box on a person's desktop can mess up documents online." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6767431) IC Isabella C. Sr. RevOps Analyst > "Box is a very comprehensive document management system that allows you to collaborate remotely and within different softwares and systems." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6821489) VR Verified Reviewer People Partner > "The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140) SN Sam N. Senior Marketing Executive > "I really like the easy to use of Box, it’s a platform that let me daily store or transfer files that are often very heavy, Box allowed us to stay well..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6886475) VR Verified Reviewer People Partner > "The desktop sync application can occasionally be unreliable at least on Mac users" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140) AB Andrea B. ENGINEER > "This ensures that valuable intellectual property, like proprietary CAD designs for motorsport applications, is protected." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) SR Sesau R. Administrator > "I can't access all my document until the payment issues is resolved." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929) JM John M. Medical student, research coordinator > "As someone involved in clinical research, Box makes it extremely easy to create project folders with many different types of documents (word,pdf,excel,ppt)..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911) JM John M. Medical student, research coordinator > "Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911) DN David N. IT Operations Manager > "Web interface is easy to use and navigate and the desktop app syncs and works well within File Explorer or Finder." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) JA Jonathan A. Chief Executive Officer > "Box is not the cheapest option on the market." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6887951) MG Maryjane G. Manager > "Am amazed with Box because it lets me store my contents online and i love how i can access, manage and transfer my contents from anywhere." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6840539) Paul D. Creative Services Director > "I use Box drive on my Mac and when I go to the PC to see the file, it takes forever and sometimes I have to logout of Box to see the file appear." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___5061091) JK Jude K. Business advertiser > "Good security as it offers zero-trust security controls, including device trust and application controls, to protect against unauthorized access." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6757281) TB Taras B. Consultant > "They make it tricky to download documents by encouraging you to sign up for the product." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6395448) VR Verified Reviewer IT Administrator Salesforce Administrator > "The ability to have collaboration similar to Microsoft or Google, is crucial." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7128005) AP Amitabh P. Technical support engineer > "Customer found it difficult to login,file accessing and sharing." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6553749) [View Reviews](https://www.capterra.com/p/148766/Box/reviews/) AB Adrian B. Managing Director > "Papercloud has a filing structure that can be tailored to match a physical filing solution, so it has a familiar feel..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045302) JW Jill W. Secretarial/Admin > "The preview screen at the bottom is too small to read without opening the whole document and it takes an age to save..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015) TL Tracey L. Investment Administrator > "Moving, duplicating boxes & emailing them to colleagues is a breeze!Customization of records & the facility to add..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146) ED Emma D. Director > "My only real criticism is that the quality of documents saved is not always great, so extracting again and sharing for..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342) VR Verified Reviewer Account Handler > "I like how Papercloud allows me to transfer files in a number of different ways and allows multiple ways of searching" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036202) MO Megan O. Underwriting Assistant > "How many times you have to save between adding / naming documents and files and how long documents take to open /..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043077) CS Charles S. Infrastructure Support Specialist > "Being web-based with the ability to use SSO makes my life as an IT admin far easier and the transition was pretty..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692) FM Faye M. Senior Admin > "If you do not remember to hit save, and you bring another file over into you 'pages to be placed' it pulls everything..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038521) AC Alexander C. Chartered Wealth Manager > "Overall papercloud is an improvement to the system we were using previously (watermark). " [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6810493) VW Victoria W. Investment Administrator > "Has a tendency to disconnect and can really struggle to get the connection back - quite often having to restart my PC,..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042938) ED Emma D. Director > "I am sure there is more we can do with the system, but initially just being able to hugely reduce our use and storage..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342) GF Gregory F. Account Handler > "Papercloud can sometimes be frustrating to use, particularly when dropping a file into the in-tray rather than..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036449) LG Lucy G. IFA > "The product is pretty self-explanatory and easy to use, they include the use of colour to code your different..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036584) TL Teresa L. Paraplanner > "It often disconnects and the red plug appears Can often run slow Sometimes it can be hard to place boxes in a row that..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036279) HG Hannah G. Paraplanner > "Drag and drop - very useful Store large amounts in each box and easily move these around Duplicating files - very..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860) EET Emma Elizabeth T. Paraplanner > "The search function could do with a little work look s a bit dated also the front page is a bit drab and not very..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6334460) DS David S. Financial Planner > "It's an intuitive system that enables me to quickly search for the documents I need." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6051261) SC Shara C. Head of Administration > "The viewing feature isn't always clear and so we often have to download individual documents to view them clearly." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6131617) RB Ricky B. Paraplanner Supervisor > "It's simple by design - the layout is clean and customisable. As doc. storage it works well, but there's scope for..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6340621) BB Bradley B. Data Entry > "Sometimes i get errors when trying to move an email over from outlook and i do nothing different when it works and..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6235794) MM Megan M. CLient Services Assistant > "The ease of use, and the easy navigation around the website.Being able to cover to PDF, and drag and drop most..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036281) MT Matt T. Underwriter > "Using on a single screen but split on half the screen down not work - can't preview files." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036280) NE Natasha E. Client Relationship Manager > "We like the idea, we have a back log of paper files which will take a long time to work through." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827) HS Harry S. Account Handler > "Occasionally it doesn't let you connect and there has been issues with dragging emails in to Papercloud" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6198610) MW Mark W. Director > "I require flexibility with my data storage and Papercloud allows me to be very flexible and is really easy to use. " [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137) MB Matt B. Paraplanner > "I struggle to search for documents effectively in the software within each client record" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036284) KR Karen R. Client Services Assistant > "Also there is a good function to colour tag different documents." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899) SF Stephanie F. Head of Customer Support > "The upload box takes a long time to disappear which is a pain when you are working in a quick paced environment." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6064885) MK Matthew K. Paraplanner > "Ease of use, friendly customer support who are always helpful on the telephone and e-mails whenever I have any..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5062207) AW Alex W. Trainee New Business Administrator > "Connection can sometimes be unreliable when printing docs to papercloud." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043074) KD Kelly D. Administrator > "all users within the company may have access to information / and possible to work remotely." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038469) LB Luke B. Claims Technician > "I have noticed when setting up new files, after clicking save and open the file just disappears." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078) SW Steph W. Office Manager > "Easy to use, generally quite reliable, image quality good." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6498214) CP Chris P. Account Director > "At times saving documents onto Papercloud can be hit and miss." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5035110) BS Ben S. Associate > "Papercloud is easy to use and has a simple structure to it, which makes it much easier to carry out a lot of my..." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043409) CS Charles S. Infrastructure Support Specialist > "Having to created new access groups if you only need to change one aspect of it can be frustrating." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692) TC Tomos C. Client Services Assistant > "The integration was seamless from using Volume beforehand." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282) TC Tomos C. Client Services Assistant > "The lack of ability to search for rows." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282) SG Susie G. Paraplanner > "It provides great functionality and resource to our company." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313) AH Adele H. Account Adviser > "System can sometime be slow and you can get locked out of documents" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6005168) CAJ Carrie-Ann J. Practice Manager > "Easy to access and locate documents, easy to save, merge and export docs. " [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6059840) LJ Leanne J. Senior Operations Manager > "Development of new features or fixes can be a little slow." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5097456) TL Tracey L. Investment Administrator > "It is so easy to add & amend documents to Papercloud." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146) SW Sophie W. Client Services Administrator > "Have to save too often and then can undo work you've done." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6165718) DB Dan B. Chartered Financial Planner > "I highly recommend Papercloud for anyone who needs help with managing projects and working with others." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6337507) DB Dan B. Paraplanner > "Sometimes the connection can drop off however." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940) KR Karen R. Client Services Assistant > "The system is accessible from home and the office." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899) HG Hannah G. Paraplanner > "Not being able to delete things easily / remove things" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860) MW Mark W. Director > "Compared to another system I had bundled with my practice software it is absolutely brilliant. " [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137) JH James H. Paraplanner > "searching for names isn't great, can be temperamental" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5069015) DB Dan B. Paraplanner > "Easy to use, and good for organising client files." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940) NE Natasha E. Client Relationship Manager > "It can be slow and glitchy." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827) LB Luke B. Claims Technician > "Easy to use system for everyone, easily accessible and clean design/features. " [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078) EM Ella M. Front of house > "Can be slow and sometimes throws you out" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5072272) AK Annie K. claims administrator > "LOVE IT, I WOULDNT CHOOSE ANY OTHER APP TO USE FOR DOCUMENT MANAGEMENT" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6113933) NC Niall C. Lead Liability Underwriter > "It can be slow and sometimes it can be frustrating to use" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036267) JM Jack M. Account Handler > "Easy to set up new clientsVery intuitive settings and controls" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036438) MW Mark W. Director > "There is very little I can add to this section as I don't have any real 'Cons'" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137) RO Reece O. New Business Administrator > "Overall, Papercloud is easy to use and works well for it's intended use." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036209) KD Kelly D. Assistant underwriter > "Generally ok, but really dislike the amount of times something needs saving" [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036290) LJ Leanne J. Senior Operations Manager > "The system is easy to use and has some useful features." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5097456) SG Susie G. Paraplanner > "There are no features that I like least about the product." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313) FM Faye M. Senior Admin > "Overall it has been a postive experience as there have not been many flaws." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038521) JW Jill W. Secretarial/Admin > "Find the search facility hard to use." [See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015) [View Reviews](https://www.capterra.com/p/10006907/Papercloud/reviews/) ## User interface [Box](https://www.capterra.com/p/148766/Box/) 4.40 (5,637) [Papercloud](https://www.capterra.com/p/10006907/Papercloud/) 4.22 (104) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Box Top features 41/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/148766/Box/#features) Papercloud 30/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/10006907/Papercloud/#features) ### Recognition Box is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Papercloud ### Deployment & support Box Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Papercloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Box - By Box - Located in United States - Founded in 2005 Papercloud - By Watermark Technologies - Located in United Kingdom - Founded in 2002 ## 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