# Compare Box vs Papercloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Box and Papercloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148766-10006907/Box-vs-Papercloud

---

# Box vs Papercloud Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BoxPapercloud2/4 selected

[Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,622)](https://www.capterra.com/p/148766/Box/reviews/)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

[## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,622)](https://www.capterra.com/p/148766/Box/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [5,622 reviews](#user-reviews)

Positive

4,968

Neutral

486

Negative

168

[## Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

Starting Price

£75.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

RB

AC

Based on [104 reviews](#user-reviews)

Positive

87

Neutral

16

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 27,816 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Document Editing

4.2

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

4.3

Email Management

NA

\--%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

NA

Email Management

NA

User satisfaction

User satisfaction

4.4

User reviews[5,622](https://www.capterra.com/p/148766/Box/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.2

User reviews[104](https://www.capterra.com/p/10006907/Papercloud/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Price starts from

£75Per Month

-   Free version
-   Free trial

Best for

Best for

Box is a content management platform designed for every industry and business size, from SMBs to global enterprises.

Best for

IFA Businesses (Independent Financial Advisors), Insurance Companies, Healthcare Businesses, Accountants, Property / Real Estate Companies, Bakeries, Logistics Businesses, Schools, Legal, Compliance

## User reviews

Pros & cons

Vertika W.

Indirect Manager

> "Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7104814)

HL

Hikmet L.

Medical Assistance Specialist

> "I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7069609)

AB

Andrea B.

ENGINEER

> "The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763)

VR

Verified Reviewer

Account Executive

> "The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7095124)

RS

Robert S.

Data Visualization

> "Money-wise is a good choice for a company, allowing also easy integration with other tools, e.g. creating pipelines in Azure Data Factory for ingesting..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118)

AB

Andrea B.

ENGINEER

> "Syncing very large files (often several gigabytes) through the desktop client can be slow and resource-intensive, interrupting workflow."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763)

VK

Vatsal K.

Software Engineer Intern

> "What I like about box is that there are ways to easily link the cloud storage from box to other non box products such as Microsoft 365."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7032901)

DU

Dose U.

IT Engineer

> "Box is a safe and convenient method of sharing files and working together, but it can be quite slow when it comes to working with large media files, which..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439)

RS

Robert S.

Data Visualization

> "Easily integrating with Azure Data Factory for data ingestion, which makes it a good candidate for being part of Data Science - Data Analytics stack."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118)

FS

Felicia S.

Executive Team Leader

> "I slightly dislike that I am not able to access, share and manage files without internet connection mainly when in remote areas."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7010609)

Mai M.

Managing Director

> "I work with multiple clients on multiple projects daily so the secure external collaboration is perhaps the most important feature to me and my work!"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7115943)

DB

Dixie B.

Office assistant

> "It makes my device run so slow- I can only use it on specific devices because it makes it all take so long to load on the box on my pc"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6595005)

FC

Fujimory C.

Founder

> "Box is the best for Businesses and enterprises that prioritize security, compliance, and need powerful tools for managing and collaborating on content..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6883576)

SB

Saleem B.

Training and Development Manager

> "Uploading large files can take a while."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7045874)

MB

Mark B.

VP of Sales and Estimating

> "Box is reliable for secure file storage and sharing, especially for contracts, drawings, and project documentation."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7081740)

KA

Kayelee A.

Project Coordinator

> "I don't like the how Box on a person's desktop can mess up documents online."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6767431)

EF

Eddie F.

IT Manager

> "It allows for collaboration and it’s cloud based to let our users work anywhere while not needing to connect to a VPN to access their files."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6845398)

HN

Harshad N.

Technical Support Expert

> "Secure but ask user every time to login if they want to upload any file with the provided link if they are not using it previously which makes it annoying."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288)

IC

Isabella C.

Sr. RevOps Analyst

> "Box is a very comprehensive document management system that allows you to collaborate remotely and within different softwares and systems."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6821489)

JK

Jothika K.

RPA Developer

> "Box has file size limits that can be frustrating for teams with big media files or datasets."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6476266)

AB

Andrea B.

ENGINEER

> "This ensures that valuable intellectual property, like proprietary CAD designs for motorsport applications, is protected."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763)

DU

Dose U.

IT Engineer

> "Uploads would be slow and even freeze up needing manual intervention to rehearse them."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439)

MG

Maryjane G.

Manager

> "Am amazed with Box because it lets me store my contents online and i love how i can access, manage and transfer my contents from anywhere."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6840539)

YB

Yatunyi B.

Full Stack Developer

> "When there is an autage of Box,it is hard to get any work done becouse all my files are within Box but this happens rarely."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6440816)

JM

Jasmin M.

Accounting Assistant

> "Its simple interface and strong collaboration features make managing documents and working with teams very convenient."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761)

Agnoor G.

Associate System Engineer

> "Searching files and folders is a difficult task in the box as it shows incorrect data there."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6692905)

Walter G.

Adviser

> "It allows me to have better prepared work with my team to prepare projects, having all the information protected and everyone working together for better..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6370951)

RT

Rebekah T.

Pharmacist

> "It then required a new document to be saved because users could not edit the document at once."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6503082)

BG

Barry G.

Instructor

> "I am impressed with the ability to share large files with numerous people from different organizations without any issues."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7105491)

LN

Luvuyo N.

Embroidery operator.

> "I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6536832)

JD

Jen D.

manager

> "However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6505990)

SR

Sesau R.

Administrator

> "I had some terrible experience with the payment processing that isn't charging my card for the monthly subscription."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929)

BK

Bilal K.

Project Manager

> "The ability to share and store files securely, while also enabling real-time collaboration and integration with various third-party applications, makes it..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6311360)

JM

John M.

Medical student, research coordinator

> "It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911)

DG

Dayanand G.

Warehouse Executive

> "Its cross-platform capabilities let you share files from any device, such as Laptop, Android phone, Tablet, Mac-book, or iPhone."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6673198)

GS

George S.

Senior Recruiter

> "It has limited offline access and some larger files sometimes have sync issues."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6576188)

EG

Edmond G.

CEO

> "Box is an approach to managing online content that, thanks to its various configurations, enables us to share files immediately and store documents..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594752)

MB

Miha B.

Executive Director

> "Some features are not as thoughtout as other tools: renaming large amounts of items like photos, moving files from one folder to another, and many times..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6060845)

NS

Nithin S.

Systems Analyst

> "Box is a powerful cloud content management platform renowned for its effective collaboration capabilities, smooth app integrations, and solid security..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6410277)

FL

Frank L.

Instructor

> "The UI is not pretty and the search function does not work as well as it could."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6551074)

AK

Athina K.

Product Manager

> "Box excels is great for file sharing and storage, offering solid encryption and access controls that help protect sensitive information by the users you..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6465612)

AE

Arash E.

Project Manager

> "Unable to add or sync large files due to size limitations"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6457042)

JM

Jasmin M.

Accounting Assistant

> "I liked how easy Box (cloud content management) makes it to store, organize, and securely share files with others."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761)

KbD

Kobina bosumtwi D.

HR Project Manager

> "There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6588737)

BR

Brooke R.

Vice President

> "I love the ability to have Google and Microsoft documents all in one folder that can be shared with others, operate in a collaborative space, and keep..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6234166)

JS

Jon S.

Sales Manager

> "I dislike why some files are duplicated without any reason, and I would like to be notified of this."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6784815)

April V.

Loan Processor

> "Box has been a reliable place for me to store and share important files, especially for work."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7070631)

VR

Verified Reviewer

Engineer

> "The tool lacks options for editing PDFs online."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6466516)

LAO

Leslie Anne O.

Sales-Admin

> "I've been a Box user for about 2 years now and I could say that I really had an excellent experience in using Box because it allows me to work and save my..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6234016)

HT

Han T.

Engineering Manager

> "It’s not very common in workplaces, so I struggle to find teams and companies that I use it to communicate with"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6423051)

MH

Mahamudul H.

Director

> "Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6378997)

FbR

Fábio R.

Electrical Engineer

> "Not possible to update a folder based in what is uploaded in another folder."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6461991)

KK

Karanja K.

Managing Partner

> "It has all the essential tool and features that gets tasks done in an orderly way and yet in the best way possible using advanced tools."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6855015)

VR

Verified Reviewer

People Partner

> "The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140)

CW

Colby W.

Manager

> "Overall, my experience has been a positive one due to being able to keep all of my important files in one location that is easily accessible by both myself..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6869509)

VR

Verified Reviewer

People Partner

> "The desktop sync application can occasionally be unreliable at least on Mac users"

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140)

SN

Sam N.

Senior Marketing Executive

> "I really like the easy to use of Box, it’s a platform that let me daily store or transfer files that are often very heavy, Box allowed us to stay well..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6886475)

SR

Sesau R.

Administrator

> "I can't access all my document until the payment issues is resolved."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929)

JM

John M.

Medical student, research coordinator

> "As someone involved in clinical research, Box makes it extremely easy to create project folders with many different types of documents (word,pdf,excel,ppt)..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911)

JM

John M.

Medical student, research coordinator

> "Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911)

EH

Emily H.

Marketing and tech

> "Box was a helpful tool we used for managing internal documentation and files amongst our core team members."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6826823)

JA

Jonathan A.

Chief Executive Officer

> "Box is not the cheapest option on the market."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6887951)

JK

Jude K.

Business advertiser

> "Good security as it offers zero-trust security controls, including device trust and application controls, to protect against unauthorized access."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6757281)

Paul D.

Creative Services Director

> "I use Box drive on my Mac and when I go to the PC to see the file, it takes forever and sometimes I have to logout of Box to see the file appear."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___5061091)

TM

Tim M.

owner

> "We puts drawing, contracts and photos on Bo x. Easy to checks froms phones or tablet when on sites ."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6827019)

TB

Taras B.

Consultant

> "They make it tricky to download documents by encouraging you to sign up for the product."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6395448)

DN

Daniel N.

Chief Executive Officer

> "The smoothest tool I came across to upload files irrespective of data types."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___7018469)

AP

Amitabh P.

Technical support engineer

> "Customer found it difficult to login,file accessing and sharing."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6553749)

AI

Anna I.

Executive Manager

> "Box made document sharing very easy and accessible despite different users having different Mac and Microsoft softwares on their individual computers."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6799783)

AS

Akash S.

Senior Production Executive

> "Sharing files with non-Box users can be inconvenient."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6379215)

Alfiya M.

Software Engineer

> "I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data sheets to collaborate with team."

[See full review](https://www.capterra.com/p/148766/Box/#GetApp___6451344)

AS

Anne S.

Director

> "This company has deteriorated in the last few years and now Dropbox is far better."

[See full review](https://www.capterra.com/p/148766/Box/#SoftwareAdvice___6863148)

Christian C.

Director

> "I had a great experience with Box, kicking off around 2012 when I was given some extra storage with my HP TouchPad (remember that!?). While I can no longer..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6471866)

PC

Pamela C.

Client manager

> "Some feature may overlap, doesn't seem work that much better than other software available on the market."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6436085)

WMB

Wesley M. B.

Digital Communications Director

> "From fundraising to communications, everyone on the team now works off one secure platform and without all those never-ending email chains."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6839555)

TE

Terry E.

Digital Strategy Marketing Manager

> "My concern is that we may find ourselves in perilous circumstances if we don't know how long a shared URL will remain active. Once we transfer ownership to..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___4951006)

MF

Massimo F.

Sales

> "Its intuitive interface and accessibility across devices make it easy to manage and collaborate on files in real-time, whether working in a team or across..."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594282)

HN

Harshad N.

Technical Support Expert

> "Search engine of the product is not up to the mark and works as expected."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288)

EN

Edgar N.

Executive chief

> "I feel good having version history and encryption enabled, and I send confidential documents to clients."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6847030)

VR

Verified Reviewer

Data Analyst

> "However, its cost and complexity may be barriers for small businesses."

[See full review](https://www.capterra.com/p/148766/Box/#Capterra___6551742)

[View Reviews](https://www.capterra.com/p/148766/Box/reviews/)

RB

Ricky B.

Paraplanner Supervisor

> "It's simple by design - the layout is clean and customisable. As doc. storage it works well, but there's scope for..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6340621)

EET

Emma Elizabeth T.

Paraplanner

> "The search function could do with a little work look s a bit dated also the front page is a bit drab and not very..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6334460)

AC

Alexander C.

Chartered Wealth Manager

> "Overall papercloud is an improvement to the system we were using previously (watermark). "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6810493)

BB

Bradley B.

Data Entry

> "Sometimes i get errors when trying to move an email over from outlook and i do nothing different when it works and..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6235794)

AB

Adrian B.

Managing Director

> "Papercloud has a filing structure that can be tailored to match a physical filing solution, so it has a familiar feel..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045302)

JW

Jill W.

Secretarial/Admin

> "The preview screen at the bottom is too small to read without opening the whole document and it takes an age to save..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015)

MW

Mark W.

Director

> "I require flexibility with my data storage and Papercloud allows me to be very flexible and is really easy to use. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

ED

Emma D.

Director

> "My only real criticism is that the quality of documents saved is not always great, so extracting again and sharing..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342)

TL

Tracey L.

Investment Administrator

> "Moving, duplicating boxes & emailing them to colleagues is a breeze!Customization of records & the facility to add..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146)

MO

Megan O.

Underwriting Assistant

> "How many times you have to save between adding / naming documents and files and how long documents take to open /..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043077)

VR

Verified Reviewer

Account Handler

> "I like how Papercloud allows me to transfer files in a number of different ways and allows multiple ways of searching"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036202)

FM

Faye M.

Senior Admin

> "If you do not remember to hit save, and you bring another file over into you 'pages to be placed' it pulls everything..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038521)

CS

Charles S.

Infrastructure Support Specialist

> "Being web-based with the ability to use SSO makes my life as an IT admin far easier and the transition was pretty..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692)

VW

Victoria W.

Investment Administrator

> "Has a tendency to disconnect and can really struggle to get the connection back - quite often having to restart my..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042938)

ED

Emma D.

Director

> "I am sure there is more we can do with the system, but initially just being able to hugely reduce our use and storage..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342)

GF

Gregory F.

Account Handler

> "Papercloud can sometimes be frustrating to use, particularly when dropping a file into the in-tray rather than..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036449)

LG

Lucy G.

IFA

> "The product is pretty self-explanatory and easy to use, they include the use of colour to code your different..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036584)

TL

Teresa L.

Paraplanner

> "It often disconnects and the red plug appears Can often run slow Sometimes it can be hard to place boxes in a row..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036279)

HG

Hannah G.

Paraplanner

> "Drag and drop - very useful Store large amounts in each box and easily move these around Duplicating files - very..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860)

DB

Dan B.

Paraplanner

> "Sometimes the connection can drop off however."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940)

DB

Dan B.

Chartered Financial Planner

> "I highly recommend Papercloud for anyone who needs help with managing projects and working with others."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6337507)

SC

Shara C.

Head of Administration

> "The viewing feature isn't always clear and so we often have to download individual documents to view them clearly."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6131617)

DS

David S.

Financial Planner

> "It's an intuitive system that enables me to quickly search for the documents I need."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6051261)

MW

Mark W.

Director

> "There is very little I can add to this section as I don't have any real 'Cons'"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

MW

Mark W.

Director

> "Compared to another system I had bundled with my practice software it is absolutely brilliant. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

MT

Matt T.

Underwriter

> "Using on a single screen but split on half the screen down not work - can't preview files."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036280)

DB

Dan B.

Paraplanner

> "Easy to use, and good for organising client files."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940)

HS

Harry S.

Account Handler

> "Occasionally it doesn't let you connect and there has been issues with dragging emails in to Papercloud"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6198610)

MM

Megan M.

CLient Services Assistant

> "The ease of use, and the easy navigation around the website.Being able to cover to PDF, and drag and drop most..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036281)

MB

Matt B.

Paraplanner

> "I struggle to search for documents effectively in the software within each client record"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036284)

NE

Natasha E.

Client Relationship Manager

> "We like the idea, we have a back log of paper files which will take a long time to work through."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827)

SF

Stephanie F.

Head of Customer Support

> "The upload box takes a long time to disappear which is a pain when you are working in a quick paced environment."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6064885)

GB

Greg B.

Infrastructure Manager

> "Easy to use, simple to set up and doesnt need huge administrative over head."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6343711)

AW

Alex W.

Trainee New Business Administrator

> "Connection can sometimes be unreliable when printing docs to papercloud."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043074)

KR

Karen R.

Client Services Assistant

> "Also there is a good function to colour tag different documents."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899)

LB

Luke B.

Claims Technician

> "I have noticed when setting up new files, after clicking save and open the file just disappears."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078)

MK

Matthew K.

Paraplanner

> "Ease of use, friendly customer support who are always helpful on the telephone and e-mails whenever I have any..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5062207)

CP

Chris P.

Account Director

> "At times saving documents onto Papercloud can be hit and miss."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5035110)

KD

Kelly D.

Administrator

> "all users within the company may have access to information / and possible to work remotely."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038469)

CS

Charles S.

Infrastructure Support Specialist

> "Having to created new access groups if you only need to change one aspect of it can be frustrating."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692)

RB

Ricky B.

Paraplanner Supervisor

> "Good - service is great whenever I've had a problem/question."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6340621)

TC

Tomos C.

Client Services Assistant

> "The lack of ability to search for rows."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282)

DB

Dan B.

Chartered Financial Planner

> "Papercloud is very easy to use."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6337507)

AH

Adele H.

Account Adviser

> "System can sometime be slow and you can get locked out of documents"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6005168)

DB

Dan B.

Chartered Financial Planner

> "The tool is reliable, and the support team is great."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6337507)

LJ

Leanne J.

Senior Operations Manager

> "Development of new features or fixes can be a little slow."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5097456)

SW

Steph W.

Office Manager

> "Easy to use, generally quite reliable, image quality good."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6498214)

SW

Sophie W.

Client Services Administrator

> "Have to save too often and then can undo work you've done."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6165718)

BS

Ben S.

Associate

> "Papercloud is easy to use and has a simple structure to it, which makes it much easier to carry out a lot of my..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043409)

HG

Hannah G.

Paraplanner

> "Not being able to delete things easily / remove things"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860)

TC

Tomos C.

Client Services Assistant

> "The integration was seamless from using Volume beforehand."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282)

JH

James H.

Paraplanner

> "searching for names isn't great, can be temperamental"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5069015)

SG

Susie G.

Paraplanner

> "It provides great functionality and resource to our company."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313)

NE

Natasha E.

Client Relationship Manager

> "It can be slow and glitchy."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827)

CAJ

Carrie-Ann J.

Practice Manager

> "Easy to access and locate documents, easy to save, merge and export docs. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6059840)

EM

Ella M.

Front of house

> "Can be slow and sometimes throws you out"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5072272)

TL

Tracey L.

Investment Administrator

> "It is so easy to add & amend documents to Papercloud."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146)

NC

Niall C.

Lead Liability Underwriter

> "It can be slow and sometimes it can be frustrating to use"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036267)

KR

Karen R.

Client Services Assistant

> "The system is accessible from home and the office."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899)

KD

Kelly D.

Assistant underwriter

> "Generally ok, but really dislike the amount of times something needs saving"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036290)

LB

Luke B.

Claims Technician

> "Easy to use system for everyone, easily accessible and clean design/features. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078)

SG

Susie G.

Paraplanner

> "There are no features that I like least about the product."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313)

AK

Annie K.

claims administrator

> "LOVE IT, I WOULDNT CHOOSE ANY OTHER APP TO USE FOR DOCUMENT MANAGEMENT"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6113933)

JW

Jill W.

Secretarial/Admin

> "Find the search facility hard to use."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015)

[View Reviews](https://www.capterra.com/p/10006907/Papercloud/reviews/)

## User interface

[Box](https://www.capterra.com/p/148766/Box/)

4.40 (5,622)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)

4.22 (104)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Box

Top features

41/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/148766/Box/#features)

Papercloud

30/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/10006907/Papercloud/#features)

### Recognition

No recognitions have been awarded to Box

No recognitions have been awarded to Papercloud

### Deployment & support

Box

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Papercloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Box

-   By Box
-   Located in United States
-   Founded in 2005

Papercloud

-   By Watermark Technologies
-   Located in United Kingdom
-   Founded in 2002

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