--- title: "Compare Box vs Microsoft 365 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Box and Microsoft 365 based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/148766-227157/Box-vs-Microsoft-365" page_type: "comparison" language: "en" --- # Box vs Microsoft 365 Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BoxMicrosoft 3652/4 selected [Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,649)](https://www.capterra.com/p/148766/Box/reviews/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) [## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,649)](https://www.capterra.com/p/148766/Box/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [5,649 reviews](#user-reviews) Positive 4,994 Neutral 487 Negative 168 [## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting Price $6.00/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [14,166 reviews](#user-reviews) Positive 13,503 Neutral 533 Negative 130 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### LibreOffice 4.3 (2,244) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Smartsheet 4.5 (3,552) * * * Starting Price $9.00 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * Highest Rated ### iLovePDF 4.7 (1,802) * * * Starting Price $9.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 32,319 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Document Editing 4.2 Document Storage 4.7 Email Management NA File Sharing 4.6 Document Review 4.4 74%Fit Missing features Feature ratings Document Editing 4.7 Document Storage 4.6 Email Management 4.6 File Sharing 4.5 Document Review NA User satisfaction User satisfaction 4.4 User reviews[5,649](https://www.capterra.com/p/148766/Box/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.6 User reviews[14,166](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from $6Per User, Per Month - Free version - Free trial Best for Best for Box is a content management platform designed for every industry and business size, from SMBs to global enterprises. Best for Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## User reviews Pros & cons RS Radha S. Legal Assistant > "Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) Maria S. UX writer > "I had to create a video tutorial on commenting because some colleagues couldn't figure out how to open the document and leave their..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) SK Sheniga K. Education consultant > "It also supports collaboration through comments, versioning, and integrations with other enterprise tools, helping teams work..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7165341) RS Radha S. Legal Assistant > "Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) Maria S. UX writer > "I can leave comments or propose changes in the text - it is very handy for articles and other documents, because we have a lot of..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) RS Radha S. Legal Assistant > "Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) Mai M. Managing Director > "I work with multiple clients on multiple projects daily so the secure external collaboration is perhaps the most important feature..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7115943) HL Hikmet L. Medical Assistance Specialist > "I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7069609) AB Andrea B. ENGINEER > "The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g.,..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) VR Verified Reviewer Account Executive > "The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7095124) RS Radha S. Legal Assistant > "Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) AB Andrea B. ENGINEER > "Syncing very large files (often several gigabytes) through the desktop client can be slow and resource-intensive, interrupting..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) Vertika W. Indirect Manager > "Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7104814) VC Valerie C. Associate Director Creative and Brand > "It's very difficult to do that manually all the time, especially when working on a small team that works on 24 events a year." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) RS Robert S. Data Visualization > "Money-wise is a good choice for a company, allowing also easy integration with other tools, e.g. creating pipelines in Azure Data..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118) FS Felicia S. Executive Team Leader > "I slightly dislike that I am not able to access, share and manage files without internet connection mainly when in remote areas." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7010609) RS Radha S. Legal Assistant > "Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) DB Dixie B. Office assistant > "It makes my device run so slow- I can only use it on specific devices because it makes it all take so long to load on the box on my..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6595005) VC Valerie C. Associate Director Creative and Brand > "It has helped with team collaboration and productivity, especially in terms of storing, organizing, and sharing video files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) VC Valerie C. Associate Director Creative and Brand > "Uploads time out or have errors and require starting over." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) RS Radha S. Legal Assistant > "Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) ClJ Céline J. Content Manager > "I also noticed that the interface isn't as smooth as that of other software." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7165227) DN David N. IT Operations Manager > "The folder structuring is pretty standard compared to other platforms but Box does a really good job with granular collaboration..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) DU Dose U. IT Engineer > "Box is a safe and convenient method of sharing files and working together, but it can be quite slow when it comes to working with..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439) DN David N. IT Operations Manager > "Reporting is good as well as you can report on all user and file/folder activity (for both internal and external users)." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) Maria S. UX writer > "The interface might be confusing for less technically sophisticated people." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) VK Vatsal K. Software Engineer Intern > "What I like about box is that there are ways to easily link the cloud storage from box to other non box products such as Microsoft..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7032901) HN Harshad N. Technical Support Expert > "Secure but ask user every time to login if they want to upload any file with the provided link if they are not using it previously..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288) RS Robert S. Data Visualization > "Easily integrating with Azure Data Factory for data ingestion, which makes it a good candidate for being part of Data Science -..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118) Sahil S. Speech Language Pathologist > "Sometimes it gets complicated with too many groups." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7184104) SN Shawn N. Chief Executive Officer > "As an added bonus, since the conference room has been double booked and the other group is literally going to kick me out of here..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7167656) Agnoor G. Associate System Engineer > "Searching files and folders is a difficult task in the box as it shows incorrect data there." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6692905) JD Jen D. manager > "However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6505990) RT Rebekah T. Pharmacist > "It then required a new document to be saved because users could not edit the document at once." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6503082) RS Radha S. Legal Assistant > "It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) LN Luvuyo N. Embroidery operator. > "I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6536832) DG Dayanand G. Warehouse Executive > "Its cross-platform capabilities let you share files from any device, such as Laptop, Android phone, Tablet, Mac-book, or iPhone." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6673198) GS George S. Senior Recruiter > "It has limited offline access and some larger files sometimes have sync issues." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6576188) FC Fujimory C. Founder > "Box is the best for Businesses and enterprises that prioritize security, compliance, and need powerful tools for managing and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6883576) MB Miha B. Executive Director > "Some features are not as thoughtout as other tools: renaming large amounts of items like photos, moving files from one folder to..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6060845) EG Edmond G. CEO > "Box is an approach to managing online content that, thanks to its various configurations, enables us to share files immediately and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594752) FL Frank L. Instructor > "The UI is not pretty and the search function does not work as well as it could." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6551074) MB Mark B. VP of Sales and Estimating > "Box is reliable for secure file storage and sharing, especially for contracts, drawings, and project documentation." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7081740) SB Saleem B. Training and Development Manager > "Uploading large files can take a while." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7045874) EB Eric B. Owner > "Sharing files securely made workflow an easier process when the receiving end didn't question what was being sent." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7167414) KbD Kobina bosumtwi D. HR Project Manager > "There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6588737) EF Eddie F. IT Manager > "It allows for collaboration and it’s cloud based to let our users work anywhere while not needing to connect to a VPN to access..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6845398) KA Kayelee A. Project Coordinator > "I don't like the how Box on a person's desktop can mess up documents online." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6767431) IC Isabella C. Sr. RevOps Analyst > "Box is a very comprehensive document management system that allows you to collaborate remotely and within different softwares and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6821489) VR Verified Reviewer People Partner > "The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140) AB Andrea B. ENGINEER > "This ensures that valuable intellectual property, like proprietary CAD designs for motorsport applications, is protected." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) VR Verified Reviewer People Partner > "The desktop sync application can occasionally be unreliable at least on Mac users" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140) DN David N. IT Operations Manager > "Web interface is easy to use and navigate and the desktop app syncs and works well within File Explorer or Finder." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) DU Dose U. IT Engineer > "Uploads would be slow and even freeze up needing manual intervention to rehearse them." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439) MG Maryjane G. Manager > "Am amazed with Box because it lets me store my contents online and i love how i can access, manage and transfer my contents from..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6840539) Paul D. Creative Services Director > "I use Box drive on my Mac and when I go to the PC to see the file, it takes forever and sometimes I have to logout of Box to see..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___5061091) JK Jude K. Business advertiser > "Good security as it offers zero-trust security controls, including device trust and application controls, to protect against..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6757281) AP Amitabh P. Technical support engineer > "Customer found it difficult to login,file accessing and sharing." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6553749) VR Verified Reviewer IT Administrator Salesforce Administrator > "The ability to have collaboration similar to Microsoft or Google, is crucial." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7128005) HN Harshad N. Technical Support Expert > "Search engine of the product is not up to the mark and works as expected." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288) JM Jasmin M. Accounting Assistant > "Its simple interface and strong collaboration features make managing documents and working with teams very convenient." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761) VR Verified Reviewer Data Analyst > "However, its cost and complexity may be barriers for small businesses." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6551742) BG Barry G. Instructor > "I am impressed with the ability to share large files with numerous people from different organizations without any issues." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7105491) EA Eman A. hr > "The program is slow when sharing large files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6513467) JM Jasmin M. Accounting Assistant > "I liked how easy Box (cloud content management) makes it to store, organize, and securely share files with others." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761) AP Amitabh P. Technical support engineer > "Not suited for small orgs as the cost it too high." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6553749) MF Massimo F. Sales > "Its intuitive interface and accessibility across devices make it easy to manage and collaborate on files in real-time, whether..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594282) VR Verified Reviewer Mechanical PQE > "The link expiration is a bit finicky. When I turned the link expiration off for public sharing, it turns on itself automatically..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6229509) SB Sunil B. Connect Partner > "Box cloud is a browser-focused cloud storage app that offers generous free storage for personal use." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6590503) JS Jon S. Sales Manager > "I dislike why some files are duplicated without any reason, and I would like to be notified of this." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6784815) EB Eric B. Owner > "I liked how easy and simple it was to securely share files and documents by sending a simple link." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7167414) DG David G. Art Director > "The sync feature can occasionally be glitchy causing issues with accessing and sharing files, but I have not experienced this issue..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___5068289) April V. Loan Processor > "Box has been a reliable place for me to store and share important files, especially for work." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7070631) KR Kanika R. Project Manager > "It is not as much comfortable to use on phone as it is on PC/Laptop" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6530137) XL Xiang L. Director > "The simple e-signature tool allows us easily to share files among the users from inside and outside." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6510495) HN Harshad N. Technical Support Expert > "Every time results are not proper which makes it quite difficult sometimes." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288) RH Ryan H. Social Media Manager > "Its use was totally simple that Box, so much so that one of my co-workers, who often struggles with new platforms, manages to..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6740730) JK Jothika K. RPA Developer > "Box has file size limits that can be frustrating for teams with big media files or datasets." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6476266) KK Karanja K. Managing Partner > "It has all the essential tool and features that gets tasks done in an orderly way and yet in the best way possible using advanced..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6855015) WE Wylan E. Contract Specialist > "I dislike the storage limit but other than that I have no complaints" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6517735) MF Massimo F. Sales > "Its intuitive interface and accessibility across devices make it easy to manage and collaborate on files in real-time, whether..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594282) ClJ Céline J. Content Manager > "I also noticed that the interface isn't as smooth as that of other software." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7165227) CS Connor S. Chef De Cuisine > "Simplicity and clean user interface with great features" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6624510) Maria S. UX writer > "The interface might be confusing for less technically sophisticated people." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) Erin F. System analyst > "User friendly interfacing; ease of use; easy to onboard others with usage" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6500705) RT Rebekah T. Pharmacist > "It also was not user friendly and took a while to understand how it worked." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6503082) MS Mahendra S. General Manager > "It is easy and straightforward to install and manage." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6779703) SS Sahil S. Assessment Manager > "It's UI, it's not too friendly." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6559458) JH Justin H. CTO > "Integration - many core business systems have box integrations and the API works well." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6655176) NK Naleen K. Analyst > "It is not fully integrated with MacOS and windows." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___4486282) NT Nazir T. manager > "Another aspect that I like about Box is its integration capabilities, Box allows integration with other software tools such as..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___4480009) ML MeiLing L. Marketing > "Additionally, this software does not integrate smoothly with other programs or applications." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___4660003) MN Maryanne N. Sales Specialist > "Box has the best integrations ever." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594161) RH Riley H. Associate Director > "Right now the integrations to Excel and PowerPoint are a little funky - they don't always work and I wish it was more consistent." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___3243258) MS Manmohan S. Manager > "Box also offers a range of integrations with other tools I use on a daily basis, such as Microsoft Office, Google Drive,..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___4603064) NB Nathan B. Licensed Mental Health Counselor > "I did not care for Box’s limited use case and limited integration with iOS." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___3445629) JG Jesus G. Case Worker > "It is very easy to use, has very little setup to move around." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7143176) Sahil S. Speech Language Pathologist > "Sometimes it gets complicated with too many groups." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7184104) CP Carol P. Health Educator > "It is also easy to setup and start using." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7080495) HN Harshad N. Technical Support Expert > "Every time results are not proper which makes it quite difficult sometimes." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288) KK Karanja K. Managing Partner > "It is easy to use Box for even beginners who have just joined the system." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6855015) VR Verified Reviewer EHS Engineer > "Data Management System doesn't have easy use" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___4350731) DF David F. Attorney > "It is also fairly easy to use." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6558341) Siokas G. Post-doc Researcher > "It is not as easy as with other products. " [See full review](https://www.capterra.com/p/148766/Box/#Capterra___4035072) Ginger S. Academic Advisor > "Box provides a wide variety of options and services to meet the needs of its clients." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6830868) AS Anne S. Director > "TERRIBLE customer service." [See full review](https://www.capterra.com/p/148766/Box/#SoftwareAdvice___6863148) EKF Enamul Karim F. Team Lead Engineering > "I’ve used this platform regularly with my clients and have never run into any problems." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7049503) Meghal A. Manager > "I am not satisfied with the customer support team of Box." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___4360284) JJ Joyce J. News Correspondent > "Box has an amazing customer support." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6618247) VR Verified Reviewer Software Engineer > "Mutli platform support that box offers does lack many features." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___3781861) LJ LIN J. Finance > "Their support team is great, always response fast." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6562322) CT Chana T. Nail Technician > "There are a fair number of competitors providing similar services and box.com does not seem to do that much to stand out." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___3766306) [View Reviews](https://www.capterra.com/p/148766/Box/reviews/) VR Verified Reviewer System Adminstrator > "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887) VR Verified Reviewer Sales Specialist > "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674) VR Verified Reviewer Lead Project Manager > "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) ET Edward T. Founder and Marketing Strategist > "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839) VR Verified Reviewer Internal Auditor > "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) KL Kate L. Sales > "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) VR Verified Reviewer Network Engineer > "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061) VR Verified Reviewer Software Developer > "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002) CB Christine B. Marketing Manager > "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) AD Arnold D. Senior Executive > "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758) JD Joshua D. IT Support Engineer > "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554) VR Verified Reviewer Sales Specialist > "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674) HA Hector A. Engineer > "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908) VR Verified Reviewer Owner > "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060) TW Tabatha W. Nurse Supervisor > "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333) SP Sonu P. Systems Analyst > "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513) Lauren F. Legal Secretary > "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283) CQ Connor Q. IT Team Lead > "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046) JN Jon N. Technology Director > "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280) MW Melinda W. Owner > "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) VR Verified Reviewer Lead Project Manager > "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) VT Victoria T. Self-Employed > "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017) Sven S. Director > "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) AG Adrian G. Building Operator > "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076) KM Kaitlin M. Freelance Content Strategist > "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623) GBL Georgia Belletti L. Addetto alle vendite > "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538) DN David N. IT Operations Manager > "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) KB Katrina B. Cashier > "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759) EM Edward M. General Manager > "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233) VT Victoria T. Self-Employed > "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017) DN David N. IT Operations Manager > "There are way too many "admin portals" to manage everything within the M365 organization." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) VR Verified Reviewer It Administrator > "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691) VR Verified Reviewer Internal Auditor > "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) ST Shayne T. Co owner > "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685) VR Verified Reviewer Leasing Consultant > "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255) Troy C. Owner > "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) Sven S. Director > "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) Troy C. Owner > "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) MO Michael O. Communications Manager > "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819) Abhishek R. Project Analyst > "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544) VR Verified Reviewer Internal Auditor > "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) MB Mohammed B. Researcher > "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216) SS Sandeep S. Principal > "Sometimes I have turnover in my company and I have to delete and start employee email accounts. " [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129) VR Verified Reviewer Physiotherapist > "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) AJ Arnaud J. Software developer > "Pushing for subscription increases in free products can push some customers away and be detrimental to use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842) MW Matthew W. School Support and Retention Manager > "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143) Samantha E. Agent > "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982) CB Christine B. Marketing Manager > "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) CC Connor C. Data Analyst > "If you need to get into an account that is locked, they make it almost impossible to do so." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703) LS Louis S. CTO > "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) Blake A. It Technician > "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376) KR Katherine R. School Administrator > "With all of the student project videos, storage is really a problem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290) LS Louis S. CTO > "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) VP Valentin P. Administration Manager > "We use it heavily for spreadsheets, document creation, email communication, and cloud storage." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) ET Edward T. Founder and Marketing Strategist > "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839) VR Verified Reviewer Physiotherapist > "The only drawback is the subscription cost, which can feel a bit high over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) MB Mohammed B. Researcher > "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216) YK Yurii K. Technical Support Specialist > "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242) AC Angel C. QC > "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864) KR Katherine R. School Administrator > "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290) VR Verified Reviewer Physiotherapist > "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) JC Joseph C. Operations Manager > "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) John J. CEO > "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725) MS Morgan S. PTA > "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613) DS Danielle S. Owner > "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) MW Melinda W. Owner > "The biggest downside is the cost and subscription model—it can get expensive over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Jeff R. Project Manager > "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558) MW Melinda W. Owner > "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) CK Christina K. Manager > "For leads, I can store data, share files and send emails all in an efficient and easy way!" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089) FL Faith L. Therapist > "One thing I dislike about microsoft is paying for the bundle when I only use certain softwares." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185842) AD Arnold D. Senior Executive > "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758) NC Nick C. Videographer > "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210) AS Abhi S. Dispatcher > "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673) MH Moss H. Graphic Designer > "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920) MD Maggie D. Office Manager > "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733) Fernando S. IT Support, CRM architect > "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) KL Kate L. Sales > "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398) PO Pamela O. Digital Communication Specialist > "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442) HA Hector A. Engineer > "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908) NC Nicolas C. sales > "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) ND Naveed D. DriveABLE Coordinator, Cognitive Evaluator > "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263) MW Melinda W. Owner > "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) Samantha E. Agent > "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982) TW Taylor W. Human Resource Coordinator > "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) VR Verified Reviewer Physiotherapist > "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) VR Verified Reviewer User > "Also integration is hard for Non-Microsoft products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850) VR Verified Reviewer Project and IT Manager > "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840) PP Pawan P. Manager Admin and Facility > "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) RJ Royce J. Technology and Process Manager > "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398) MO Michael O. Communications Manager > "Many parts of Microsoft 365 feel more complicated than they need to be." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819) JM Jenifer M. Coordinator > "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542) VR Verified Reviewer Teaching Assistant > "It's also hard to find where keyboard shortcuts are, and I often need to search for it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603) VR Verified Reviewer DATA ANALYST > "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574) RG Ruthie G. Communications And Marketing Specialist > "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316) NC Nicolas C. sales > "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823) Joslyn S. Guest service agent > "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759) KW Kane W. Business Intelligence Programme Manager > "There is comprehensive and detailed support guides for each issue I encountered too." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303) DD Dennis D. Business Owner > "There's no really easy way to interact with support in a timely manner." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045) MB Manpreet B. Council Liaison > "Efficient service that provides different platforms for various uses." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695) Johan B. CEO > "Total waste of money without any support." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830) SS Sandeep S. Principal > "MS also has one of thee best customer support services I have ever experienced. " [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129) JC Joseph C. Operations Manager > "Customer services is rubbish." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) [View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/) ## User interface [Box](https://www.capterra.com/p/148766/Box/) 4.40 (5,649) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) 4.65 (14,166) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Box Top features 34/50 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Automated Scheduling - Autosave - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Content Management - Corrective and Preventive Actions (CAPA) - Customizable Branding - Customizable Templates - Data Import/Export - Digital Signature - Disaster Recovery - Document Automation - Document Capture - Document Check-in/Check-out - Document Classification - Document Editing - Document Generation - Document Lifecycle Management - Document Management - Document Review - Document Storage - Document Templates - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Management - File Recovery - File Sharing - For Engineering Documents - For Legal Professionals - For Medical Purposes - Forms Management - Full Text Search - Generative AI [See all features](https://www.capterra.com/p/148766/Box/#features) Microsoft 365 21/50 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Automated Scheduling - Autosave - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Content Management - Corrective and Preventive Actions (CAPA) - Customizable Branding - Customizable Templates - Data Import/Export - Digital Signature - Disaster Recovery - Document Automation - Document Capture - Document Check-in/Check-out - Document Classification - Document Editing - Document Generation - Document Lifecycle Management - Document Management - Document Review - Document Storage - Document Templates - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Management - File Recovery - File Sharing - For Engineering Documents - For Legal Professionals - For Medical Purposes - Forms Management - Full Text Search - Generative AI [See all features](https://www.capterra.com/p/227157/Microsoft-365/#features) ### Recognition Box is recognized as a top-rated tool in 4 Capterra Shortlist reports Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Box Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Box - By Box - Located in United States - Founded in 2005 Microsoft 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,649)](https://www.capterra.com/p/148766/Box/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) $20/month Price $7/month 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148766-161425/Box-vs-Drive) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/) $6/month Price $6/month 4.6 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,649)](https://www.capterra.com/p/148766/Box/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $20/month Price $7/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/148766-247901/Box-vs-Google-Workspace) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,649)](https://www.capterra.com/p/148766/Box/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) $20/month Price $1.99/month 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/148766-161304/Box-vs-OneDrive) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,649)](https://www.capterra.com/p/148766/Box/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/) $20/month Price $5/month 4.4 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-148766/SharePoint-vs-Box) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) $6/month Price $1.99/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,649)](https://www.capterra.com/p/148766/Box/reviews/) vs [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/) $20/month Price $5.42/month 4.4 Features 4.4 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136446-148766/Confluence-vs-Box) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/) $6/month Price $5/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,649)](https://www.capterra.com/p/148766/Box/reviews/) vs [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $20/month Price $11.99/month 4.4 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-148766/Dropbox-Business-vs-Box) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $6/month Price $11.99/month 4.6 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)