# Compare Box vs Microsoft 365 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Box and Microsoft 365 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/148766-227157/Box-vs-Microsoft-365 --- # Box vs Microsoft 365 Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BoxMicrosoft 3652/4 selected [Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) [## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [5,631 reviews](#user-reviews) Positive 4,976 Neutral 487 Negative 168 [## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting Price $6.00/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [14,071 reviews](#user-reviews) Positive 13,413 Neutral 528 Negative 130 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,647 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Document Editing 4.2 Secure Data Storage 4.7 Document Storage 4.7 Mobile Access 4.3 Email Management NA 83%Fit High performer Feature ratings Document Editing 4.6 Secure Data Storage 4.6 Document Storage 4.6 Mobile Access 4.5 Email Management 4.6 User satisfaction User satisfaction 4.4 User reviews[5,631](https://www.capterra.com/p/148766/Box/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.6 User reviews[14,071](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from $6Per User, Per Month - Free version - Free trial Best for Best for Box is a content management platform designed for every industry and business size, from SMBs to global enterprises. Best for Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## User reviews Pros & cons RS Radha S. Legal Assistant > "Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and compliance features,..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) HL Hikmet L. Medical Assistance Specialist > "I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7069609) Vertika W. Indirect Manager > "Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7104814) VR Verified Reviewer Account Executive > "The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7095124) RS Robert S. Data Visualization > "Money-wise is a good choice for a company, allowing also easy integration with other tools, e.g. creating pipelines in Azure Data Factory for ingesting..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118) Maria S. UX writer > "I had to create a video tutorial on commenting because some colleagues couldn't figure out how to open the document and leave their notes." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) Maria S. UX writer > "I can leave comments or propose changes in the text - it is very handy for articles and other documents, because we have a lot of people involved in the..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) RS Radha S. Legal Assistant > "Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) RS Robert S. Data Visualization > "Easily integrating with Azure Data Factory for data ingestion, which makes it a good candidate for being part of Data Science - Data Analytics stack." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118) RS Radha S. Legal Assistant > "Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file systems." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) Mai M. Managing Director > "I work with multiple clients on multiple projects daily so the secure external collaboration is perhaps the most important feature to me and my work!" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7115943) DU Dose U. IT Engineer > "Box is a safe and convenient method of sharing files and working together, but it can be quite slow when it comes to working with large media files, which..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439) AB Andrea B. ENGINEER > "The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) AB Andrea B. ENGINEER > "Syncing very large files (often several gigabytes) through the desktop client can be slow and resource-intensive, interrupting workflow." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) RS Radha S. Legal Assistant > "Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and scattered file storage." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) VC Valerie C. Associate Director Creative and Brand > "It's very difficult to do that manually all the time, especially when working on a small team that works on 24 events a year." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) FC Fujimory C. Founder > "Box is the best for Businesses and enterprises that prioritize security, compliance, and need powerful tools for managing and collaborating on content..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6883576) FS Felicia S. Executive Team Leader > "I slightly dislike that I am not able to access, share and manage files without internet connection mainly when in remote areas." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7010609) RS Radha S. Legal Assistant > "Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without needing to download files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) DB Dixie B. Office assistant > "It makes my device run so slow- I can only use it on specific devices because it makes it all take so long to load on the box on my pc" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6595005) MB Mark B. VP of Sales and Estimating > "Box is reliable for secure file storage and sharing, especially for contracts, drawings, and project documentation." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7081740) VC Valerie C. Associate Director Creative and Brand > "Uploads time out or have errors and require starting over." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) VC Valerie C. Associate Director Creative and Brand > "It has helped with team collaboration and productivity, especially in terms of storing, organizing, and sharing video files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) SB Saleem B. Training and Development Manager > "Uploading large files can take a while." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7045874) EF Eddie F. IT Manager > "It allows for collaboration and it’s cloud based to let our users work anywhere while not needing to connect to a VPN to access their files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6845398) Maria S. UX writer > "The interface might be confusing for less technically sophisticated people." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) RS Radha S. Legal Assistant > "Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control over access levels and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) HN Harshad N. Technical Support Expert > "Secure but ask user every time to login if they want to upload any file with the provided link if they are not using it previously which makes it annoying." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288) DN David N. IT Operations Manager > "The folder structuring is pretty standard compared to other platforms but Box does a really good job with granular collaboration permissions from the..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) JK Jothika K. RPA Developer > "Box has file size limits that can be frustrating for teams with big media files or datasets." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6476266) IC Isabella C. Sr. RevOps Analyst > "Box is a very comprehensive document management system that allows you to collaborate remotely and within different softwares and systems." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6821489) DU Dose U. IT Engineer > "Uploads would be slow and even freeze up needing manual intervention to rehearse them." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439) DN David N. IT Operations Manager > "Reporting is good as well as you can report on all user and file/folder activity (for both internal and external users)." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) YB Yatunyi B. Full Stack Developer > "When there is an autage of Box,it is hard to get any work done becouse all my files are within Box but this happens rarely." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6440816) VK Vatsal K. Software Engineer Intern > "What I like about box is that there are ways to easily link the cloud storage from box to other non box products such as Microsoft 365." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7032901) Agnoor G. Associate System Engineer > "Searching files and folders is a difficult task in the box as it shows incorrect data there." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6692905) MG Maryjane G. Manager > "Am amazed with Box because it lets me store my contents online and i love how i can access, manage and transfer my contents from anywhere." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6840539) RT Rebekah T. Pharmacist > "It then required a new document to be saved because users could not edit the document at once." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6503082) JM Jasmin M. Accounting Assistant > "Its simple interface and strong collaboration features make managing documents and working with teams very convenient." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761) LN Luvuyo N. Embroidery operator. > "I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6536832) Walter G. Adviser > "It allows me to have better prepared work with my team to prepare projects, having all the information protected and everyone working together for better..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6370951) SR Sesau R. Administrator > "I had some terrible experience with the payment processing that isn't charging my card for the monthly subscription." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929) BG Barry G. Instructor > "I am impressed with the ability to share large files with numerous people from different organizations without any issues." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7105491) JM John M. Medical student, research coordinator > "It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911) JD Jen D. manager > "However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6505990) GS George S. Senior Recruiter > "It has limited offline access and some larger files sometimes have sync issues." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6576188) BK Bilal K. Project Manager > "The ability to share and store files securely, while also enabling real-time collaboration and integration with various third-party applications, makes it..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6311360) MB Miha B. Executive Director > "Some features are not as thoughtout as other tools: renaming large amounts of items like photos, moving files from one folder to another, and many times..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6060845) RS Radha S. Legal Assistant > "It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or organizations with strict..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) FL Frank L. Instructor > "The UI is not pretty and the search function does not work as well as it could." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6551074) DG Dayanand G. Warehouse Executive > "Its cross-platform capabilities let you share files from any device, such as Laptop, Android phone, Tablet, Mac-book, or iPhone." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6673198) AE Arash E. Project Manager > "Unable to add or sync large files due to size limitations" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6457042) EG Edmond G. CEO > "Box is an approach to managing online content that, thanks to its various configurations, enables us to share files immediately and store documents..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594752) KbD Kobina bosumtwi D. HR Project Manager > "There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6588737) NS Nithin S. Systems Analyst > "Box is a powerful cloud content management platform renowned for its effective collaboration capabilities, smooth app integrations, and solid security..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6410277) VR Verified Reviewer Engineer > "The tool lacks options for editing PDFs online." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6466516) AK Athina K. Product Manager > "Box excels is great for file sharing and storage, offering solid encryption and access controls that help protect sensitive information by the users you..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6465612) HT Han T. Engineering Manager > "It’s not very common in workplaces, so I struggle to find teams and companies that I use it to communicate with" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6423051) JM Jasmin M. Accounting Assistant > "I liked how easy Box (cloud content management) makes it to store, organize, and securely share files with others." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761) FbR Fábio R. Electrical Engineer > "Not possible to update a folder based in what is uploaded in another folder." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6461991) April V. Loan Processor > "Box has been a reliable place for me to store and share important files, especially for work." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7070631) KA Kayelee A. Project Coordinator > "I don't like the how Box on a person's desktop can mess up documents online." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6767431) MH Mahamudul H. Director > "Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6378997) VR Verified Reviewer People Partner > "The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140) KK Karanja K. Managing Partner > "It has all the essential tool and features that gets tasks done in an orderly way and yet in the best way possible using advanced tools." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6855015) VR Verified Reviewer People Partner > "The desktop sync application can occasionally be unreliable at least on Mac users" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140) CW Colby W. Manager > "Overall, my experience has been a positive one due to being able to keep all of my important files in one location that is easily accessible by both myself..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6869509) SR Sesau R. Administrator > "I can't access all my document until the payment issues is resolved." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929) SN Sam N. Senior Marketing Executive > "I really like the easy to use of Box, it’s a platform that let me daily store or transfer files that are often very heavy, Box allowed us to stay well..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6886475) JM John M. Medical student, research coordinator > "Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911) AB Andrea B. ENGINEER > "This ensures that valuable intellectual property, like proprietary CAD designs for motorsport applications, is protected." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) JA Jonathan A. Chief Executive Officer > "Box is not the cheapest option on the market." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6887951) JM John M. Medical student, research coordinator > "As someone involved in clinical research, Box makes it extremely easy to create project folders with many different types of documents (word,pdf,excel,ppt)..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911) Paul D. Creative Services Director > "I use Box drive on my Mac and when I go to the PC to see the file, it takes forever and sometimes I have to logout of Box to see the file appear." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___5061091) DN David N. IT Operations Manager > "Web interface is easy to use and navigate and the desktop app syncs and works well within File Explorer or Finder." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) TB Taras B. Consultant > "They make it tricky to download documents by encouraging you to sign up for the product." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6395448) EH Emily H. Marketing and tech > "Box was a helpful tool we used for managing internal documentation and files amongst our core team members." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6826823) AP Amitabh P. Technical support engineer > "Customer found it difficult to login,file accessing and sharing." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6553749) JK Jude K. Business advertiser > "Good security as it offers zero-trust security controls, including device trust and application controls, to protect against unauthorized access." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6757281) AS Akash S. Senior Production Executive > "Sharing files with non-Box users can be inconvenient." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6379215) [View Reviews](https://www.capterra.com/p/148766/Box/reviews/) VR Verified Reviewer Lead Project Manager > "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing, antivirus..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) JD Joshua D. IT Support Engineer > "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor decisions,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) JN Jon N. Technology Director > "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses that are..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280) VR Verified Reviewer Software Developer > "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update real-time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002) EM Edward M. General Manager > "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop installed..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233) Troy C. Owner > "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe while..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) CB Christine B. Marketing Manager > "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) VR Verified Reviewer Owner > "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060) VR Verified Reviewer Leasing Consultant > "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to other..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255) Troy C. Owner > "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most of the time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) CQ Connor Q. IT Team Lead > "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit comfortably..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046) TW Tabatha W. Nurse Supervisor > "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333) MW Melinda W. Owner > "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate in real..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Lauren F. Legal Secretary > "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283) AG Adrian G. Building Operator > "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076) VR Verified Reviewer Lead Project Manager > "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) MD Maggie D. Office Manager > "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733) Sven S. Director > "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) Troy C. Owner > "The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) NC Nick C. Videographer > "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210) VR Verified Reviewer Territory Account Executive > "Ms 365 has made our team more productive and efficient since we can all utilise the apps we need on our day to day basis in one platform." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7043702) MH Moss H. Graphic Designer > "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920) CG Carly G. Curriculum Designer and Trainer > "Its free accounts or trial is very limited to show what M365 can do. But with a paid account, document management, file sharing, and just all the tools and applications available are..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7050996) Fernando S. IT Support, CRM architect > "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265) JN Jon N. Technology Director > "It has an excellent suite of products that covers the majority of business needs all bundled into one price that is difficult to be for the amount of tools you get included." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280) KM Kaitlin M. Freelance Content Strategist > "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365, making using it..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623) ST Shayne T. Co owner > "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685) DN David N. IT Operations Manager > "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) Troy C. Owner > "It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) DN David N. IT Operations Manager > "There are way too many "admin portals" to manage everything within the M365 organization." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) VR Verified Reviewer Project and IT Manager > "I appreciate all the efforts Microsoft put into connecting tools with each other, and the way SharePoint serves as an overarching platform for file share and documentation." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840) Sven S. Director > "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) EM Edward M. General Manager > "The integrated nature of this software, online accessbility, and user functionality in being able to quickly and easily share documents, spreadsheets and presentations is top notch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233) AC Andrew C. Inspection and Training Manager > "My only concern with this package is the ongoing cost, where most basic functions are available you have to some times pay a premium to access wider functions." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6851495) RE Rizi E. Technical Specialist > "Its cloud-first approach and integration across tools make it ideal for modern work environments, though administrative complexity and cost can be challenging." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7055719) LM Lauren M. Treatment coordinator > "Additionally, occasional syncing delays or integration hiccups—especially between desktop and cloud versions—can disrupt workflow if not managed carefully." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6827071) OT Oualid T. Agent Commercial > "I have found Excel and Word within Microsoft 365 to be working smoothly across many locations and permissions control in SharePoint helps me sleep when managing sensitive documents..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6815735) Nicholas D. Project Manager > "I don't love the browser-based version, as I prefer Desktop applications, as I find they are more feature rich." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7106304) VR Verified Reviewer Project and IT Manager > "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to provide..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840) SS Sandeep S. Principal > "Sometimes I have turnover in my company and I have to delete and start employee email accounts. " [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129) CB Christine B. Marketing Manager > "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) CY Chun Y. Office Manager > "Frequent updates sometimes change layouts or behaviour, interrupting workflows." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7084730) SB Scott B. Network Engineer > "Great product for email hosting, document storge and sharing, Teams chatting, word processing, all Microsoft products" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6813144) MF Michal F. Financial Advisor > "If reference sheets are connected in several files and the main file is renamed or moved, the links can be broken." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6830665) ZN Zalman N. Operations Manager at MCA Track and GoACH > "The seamless integration between Outlook, Teams, SharePoint, and Excel makes internal communication and document sharing straightforward." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7057171) OB Oluwatobi B. Graduate Teaching Assistant > "I do not like the occasional glitches and bugs and the lag in performance sometimes. But for the most part, it is efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7095882) VR Verified Reviewer Territory Account Executive > "This is a perfect platform and it can be used by any team in any organisation since it fits perfectly with almost every use case, with a few exceptions, but it’s a perfect tool for most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7043702) JR Janessa R. Product Marketing Manger > "Copilot downloadable desktop application is glitchy, constantly needs to be refreshed or forces the PC to be rebooted." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842688) AC Angel C. QC > "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864) CC Connor C. Data Analyst > "If you need to get into an account that is locked, they make it almost impossible to do so." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703) DS Danielle S. Owner > "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) VR Verified Reviewer Teaching Assistant > "It's also hard to find where keyboard shortcuts are, and I often need to search for it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603) JS Juan S. Senior Consultant > "Email management is forward-looking, document workflows are automated, and file sharing through OneDrive and SharePoint keeps everyone in line." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6877116) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and obfuscated..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) AS Abhi S. Dispatcher > "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673) NA Nasywa A. Student > "The main drawback I’ve experienced is the subscription cost, which can be a burden for students if they don’t have access through their university." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842912) AT Anna T. Credentialing Specialist > "I like the multiple programs it offers like Notes and Teams, to make sure we’re all in the same page and we can make sure everyone has the same information" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6843717) PW Pamela W. Community Programs Specialist > "It updates the view and it can be confusing for me to navigate as I don't understand what all the options are or where the functions are of what I need." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6861334) YK Yurii K. Technical Support Specialist > "The biggest pro for me is ease of use - if you are a regular user that uses a Windows Home version or if you are an enterprise company with thousands of users, MS 365 is the best choice..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo effect of..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) TW Taylor W. Human Resource Coordinator > "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408) VO Vincent O. Owner > "I dislike the fact that it has morphed into a yearly subscription when ther are no significant improvements each year." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7055477) Samantha E. Agent > "The ability to integrate ezlynx and teams with all the access of 365 has made work easier and sharing and communication more streamlined" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7037392) Michael O. Actor > "It doesn't play well with others - difficult to import info from non-Microsoft products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7067956) CC Connor C. Data Analyst > "I like most products of Microsoft office, they give you good value for your money, but only if you dive deep to utilize all functions that come with the service." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703) VR Verified Reviewer VP of Finance and Operations > "We switched to get away from managing individual Microsoft licenses, which had become a real headache." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7112149) OR Oliver R. Senior Designer > "Overall it’s an essential part of my day to day, with clients sharing word documents with content or PowerPoint presentations etc." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7076800) YK Yurii K. Technical Support Specialist > "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) JC Joseph C. Operations Manager > "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it does not..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) Sven S. Director > "Microsoft 365 offers an excellent combination of familiar applications, strong collaboration features, and reliable cloud access." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) VR Verified Reviewer HR Assistant > "Syncing and live collaboration require an internet connection which can make it hard when you are on the go." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6873301) VR Verified Reviewer executive > "I love Microsoft 365’s seamless integration, cloud access, real-time collaboration, and advanced security, which boosts productivity and flexibility across all devices and platforms." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6752724) JM Jasmine M. Operations Analyst > "I dont like that in order to add a calendar invite, I have to open the invite as an email and then save it to add it to my calendar." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6413859) PS Pereira S. Informatics Engineer > "Microsoft 365 has impressive security and backup features that eliminates the risk of losing documents, enable us to share files securely , detect breaches and prevent unauthorized access..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6471949) MS Morgan S. PTA > "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613) SJ Sheryl J. Field Estimator > "My most utilized tool is Excel, keeping all my data organized & calculated to generate accurate projections / charts to share with my colleagues." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6667901) MW Melinda W. Owner > "The biggest downside is the cost and subscription model—it can get expensive over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) [View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/) ## User interface [Box](https://www.capterra.com/p/148766/Box/) 4.40 (5,631) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) 4.65 (14,071) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Box Top features 41/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/148766/Box/#features) Microsoft 365 24/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/227157/Microsoft-365/#features) ### Recognition Box is recognized as a top-rated tool in 4 Capterra Shortlist reports Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Box Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Box - By Box - Located in United States - Founded in 2005 Microsoft 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) $20/month Price $7/month 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148766-161425/Box-vs-Drive) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,916)](https://www.capterra.com/p/160756/Google-Docs/reviews/) $6/month Price $6/month 4.6 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $20/month Price $7/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/148766-247901/Box-vs-Google-Workspace) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) $20/month Price $1.99/month 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/148766-161304/Box-vs-OneDrive) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/) $20/month Price $5/month 4.4 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-148766/SharePoint-vs-Box) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) $6/month Price $1.99/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) $20/month Price $5.42/month 4.4 Features 4.4 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136446-148766/Confluence-vs-Box) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/) $6/month Price $5/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) $20/month Price $9/month 4.4 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-148766/monday-com-vs-Box) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $6/month Price $11.99/month 4.6 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)