# Box vs Google Workspace: Features and Cost Comparison 2026 | Capterra > Box vs Google Workspace: Which document management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/148766-247901/Box-vs-Google-Workspace --- # Box vs Google Workspace Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BoxGoogle Workspace2/4 selected [Box](https://www.capterra.com/p/148766/Box/)[4.4 (5624)](https://www.capterra.com/p/148766/Box/reviews/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17497)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) [## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5624)](https://www.capterra.com/p/148766/Box/reviews/) [## Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17497)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting Price $20.00/month Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Starting Price $7.00/month Starting Price $7.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [5,624 reviews](https://www.capterra.com/p/148766/Box/reviews/) Positive 4,970 Neutral 486 Negative 168 Positive 4,970 Neutral 486 Negative 168 Reviews Sentiment Based on [17,497 reviews](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Positive 16,770 Neutral 562 Negative 165 Positive 16,770 Neutral 562 Negative 165 Best for (according to reviews) - **Business size**: Small businesses account for 49% of reviews (2,775), suggesting strong market traction among smaller organizations, followed by enterprise (22%) and midsize businesses (12%). - **Industry**: Information technology and services (9%), computer software (8%), and marketing/advertising (6%) together represent 23% of reviews, indicating diverse industry adoption. - **Use cases**: Document management (53%), file sharing (52%), and cloud storage (47%) are primary use cases, highlighting Box's focus on secure collaboration and data accessibility. Best for (according to reviews) - **Business size**: Small businesses account for 66% of reviews (11,504), demonstrating broad uptake among this segment compared to enterprises and midsize organizations. - **Industry**: Information technology, marketing, and computer software together represent 24% of reviews, indicating notable adoption across tech-driven and creative sectors. - **Use cases**: Document management (56%), email management (47%), and file sharing (44%) are frequently cited, reflecting core collaboration and productivity needs. ## Not a match? Find software alternatives tailored to your priorities. 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Reviewers say it offers good value for money with a generous free plan, though some mention that file management and syncing can be challenging and that pricing may be high for smaller teams. Google Workspace Google Workspace users consider it ideal for real-time team collaboration and productivity, citing its integration across Gmail, Drive, Calendar, and automation via Zapier. Reviewers highlight its intuitive document sharing, efficient email management, and scalable pricing, though some note that storage limits on lower plans and complex user administration can be drawbacks. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison Beyond cost, assessing the specific features and benefits of Box and Google Workspace within the document management space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 100,611 reviews from Document Management users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Box 82%Fit Feature ratings Document Storage 4.7 File Sharing 4.6 Access Controls/Permissions 4.5 Collaboration Tools 4.4 Google Workspace 89%Fit High performer Feature ratings Document Storage 4.7 File Sharing 4.7 Access Controls/Permissions 4.6 Collaboration Tools 4.7 Document Storage 4.7 (1032) 4.7 (3779) Box users appreciate its scalable and secure cloud storage, which they say supports various file types and sizes. They value the ability to preview documents directly within the software and the multiple storage options available, including a free plan with 10GB. However, some users mention that the interface can create unnecessary copies of documents, consuming more storage. Google Workspace users, on the other hand, highlight the integration with other Google tools and the ease of organizing files by owner and structure. They appreciate the real-time access and version history features, although some find the storage limits on free plans insufficient. Overall, users find Box's storage options flexible and secure, while Google Workspace users value its integration and real-time collaboration features. File Sharing 4.6 (922) 4.7 (2785) Box users find the file sharing feature secure and versatile, saying that it allows them to share files via links or direct invites, even with external users. They appreciate the detailed permissions and the ability to share large files easily. However, some users note that the free tier has limited sharing options. Google Workspace users praise the seamless and quick file sharing capabilities, indicating that it offers real-time collaboration and advanced control features like setting expiration dates. They find it easy to share files across multiple platforms and appreciate the integration with other Google tools. In summary, Box users value the security and flexibility of its file sharing, while Google Workspace users appreciate the ease and real-time collaboration features. Access Controls/Permissions 4.5 (747) 4.6 (2920) Box users appreciate the detailed and customizable access controls, which they say allow them to set specific permissions for viewing, editing, and sharing documents. They find it easy to manage permissions and maintain data confidentiality. However, some users mention that removing people from the account can be complex. Google Workspace users also value the granular control over access permissions, which they say helps maintain data security and privacy. They find it easy to manage who can view, edit, or share files, ensuring efficient collaboration. Overall, users find both Box and Google Workspace effective in managing access controls, with Box users highlighting its detailed permissions and Google Workspace users appreciating its ease of use and security. Collaboration Tools 4.4 (419) 4.7 (2571) Box users find the collaboration tools intuitive and effective for team projects, appreciating features like commenting, highlighting, and version control, which they say help in communicating and tracking changes. However, some users feel the free tier is limited in terms of version management. Google Workspace users, meanwhile, value the real-time collaboration features in tools like Docs, Sheets, and Slides. They find it easy to work together on documents simultaneously, leave comments, and track changes. They also appreciate the integration with other Google tools. In general, Box users find its collaboration tools helpful for team projects, while Google Workspace users value the real-time editing and integration features. ## Pricing comparison ### Starting prices Box $20.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/148766/Box/pricing/) Google Workspace $7.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/247901/Google-Workspace/pricing/) ### Value-for-money analysis 4.3 (5624) 4.6 (17497) When it comes to the value for money of both Box and Google Workspace, Box's user reviews tend to focus on its affordability and generous free storage options, and Google Workspace reviews call out its reasonable pricing and extensive integration with other Google services. Reviewers find Box to offer good value for money, particularly appreciating its free version with 10 GB of storage and the ability to earn additional space through promotions. They mention that Box provides cost-effective storage solutions compared to physical storage, and its integration with other apps helps streamline workflows. However, some users note that the pricing can be high for small businesses, and the free version's storage may be insufficient for larger data volumes. As for Google Workspace, reviewers appreciate its reasonable pricing and the extensive features included in its plans. They highlight the seamless integration with other Google services, which enhances productivity and collaboration. Users also value the scalability of Google Workspace, making it suitable for businesses of all sizes. However, some users mention that the subscription costs can add up for larger teams, and the storage limits on lower-tier plans can be restrictive. ## Integrations Popular Integrations Compare available integrations between Box and Google Workspace. ### Zoom Workplace Box Google Workspace ### Salesforce Sales Cloud Box Google Workspace ### Microsoft 365 Box Google Workspace ### Slack Box Google Workspace ### Tableau Box Google Workspace ### Zapier Box Google Workspace ### Notion Box Google Workspace ### Microsoft Excel Box Google Workspace Total Integrations 71 Google Drive Users report that they integrate Box with Google Drive for file sharing and team management, noting that it helps when clients are unfamiliar with Box and prefer Google Drive. Microsoft 365 Reviewers state that they use Box with Microsoft 365 for seamless file editing and saving, citing that it enhances workflow efficiency and integrates well with Microsoft Office applications. OneDrive Users mention that they use Box alongside OneDrive for additional cloud storage options, noting that Box offers a secure alternative and integrates with Microsoft Office. Microsoft Excel Reviewers say that they use Box with Microsoft Excel for easy file sharing and editing, which they indicate is beneficial for collaborative work and managing large data files. Google Docs Users state that they integrate Box with Google Docs for document creation and collaboration, which they say allows for easy editing and sharing within the Box platform. Box Integrations (71) - [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) - [Airtable](https://www.capterra.com/p/146652/Airtable/) - [AppOmni](https://www.capterra.com/p/199704/AppOmni/) - [AppSheet](https://www.capterra.com/p/149367/AppSheet/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Benchling](https://www.capterra.com/p/182464/Benchling/) - [Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/) - [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) - [CI HUB Connector](https://www.capterra.com/p/219484/CI-HUB/) - [Claris Connect](https://www.capterra.com/p/246748/Claris-Connect/) - [Claude](https://www.capterra.com/p/10011218/Claude/) - [CloudSign](https://www.capterra.com/p/247137/CloudSign/) - [Darktrace](https://www.capterra.com/p/168955/Darktrace/) - [Device Magic](https://www.capterra.com/p/150533/Device-Magic/) - [Docusign](https://www.capterra.com/p/121506/Docusign/) - [Envoy](https://www.capterra.com/p/143721/Envoy/) - [Explain Everything](https://www.capterra.com/p/202757/Explain-Everything/) - [Fieldwire](https://www.capterra.com/p/142801/Fieldwire/) - [Files.com](https://www.capterra.com/p/169203/Files/) - [FinalCode](https://www.capterra.com/p/247071/FinalCode/) - [Fireflies](https://www.capterra.com/p/197037/Fireflies/) - [Fivetran](https://www.capterra.com/p/170147/Fivetran/) - [FloQast](https://www.capterra.com/p/153722/FloQast/) - [Formstack Documents](https://www.capterra.com/p/206506/Formstack-Documents/) - [Foxit PDF Editor](https://www.capterra.com/p/249044/Foxit-PDF-Editor/) - [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) - [GoFormz](https://www.capterra.com/p/125634/GoFormz/) - [Goodnotes](https://www.capterra.com/p/233930/GoodNotes/) - [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) - [Google Drive](https://www.capterra.com/p/161425/Drive/) - [Hive](https://www.capterra.com/p/10002638/Hive/) - [IFTTT](https://www.capterra.com/p/186695/IFTTT/) - [Josys](https://www.capterra.com/p/267411/Josys/) - [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) - [Magnet AXIOM](https://www.capterra.com/p/230793/Magnet-AXIOM/) - [Make](https://www.capterra.com/p/154278/Integromat/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) - [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) - [Miro](https://www.capterra.com/p/128955/Miro/) - [MobiOffice](https://www.capterra.com/p/176449/OfficeSuite/) - [Netskope Active Platform](https://www.capterra.com/p/135460/Netskope-Active-Platform/) - [NetSuite](https://www.capterra.com/p/135757/NetSuite/) - [Notability](https://www.capterra.com/p/229356/Notability/) - [Notion](https://www.capterra.com/p/186596/Notion/) - [Okta](https://www.capterra.com/p/119653/Okta/) - [OneDrive](https://www.capterra.com/p/161304/OneDrive/) - [Podio](https://www.capterra.com/p/128631/Podio/) - [RAKEN](https://www.capterra.com/p/153591/RAKEN/) - [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) - [SaneBox](https://www.capterra.com/p/146115/SaneBox/) - [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) - [ShareX](https://www.capterra.com/p/210187/ShareX/) - [Simpplr](https://www.capterra.com/p/168748/Simpplr/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [SmartDraw](https://www.capterra.com/p/78945/SmartDraw/) - [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) - [Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/) - [Syncovery](https://www.capterra.com/p/171149/Syncovery/) - [Tableau](https://www.capterra.com/p/208764/Tableau/) - [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) - [Tray.io](https://www.capterra.com/p/162651/Tray-io/) - [Webex Suite](https://www.capterra.com/p/237272/Webex/) - [Workato](https://www.capterra.com/p/148729/Workato/) - [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) - [Wrike](https://www.capterra.com/p/76113/Wrike/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zluri](https://www.capterra.com/p/215002/Zluri/) - [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) - [Zylo](https://www.capterra.com/p/173251/Zylo/) Total Integrations 37 Zapier Reviewers mention that they use Zapier to automate tasks in Google Workspace, citing that it helps with updating spreadsheets, sending automated emails, and integrating various services efficiently. Google Workspace Integrations (37) - [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) - [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) - [AODocs Document Management](https://www.capterra.com/p/148529/AODocs-Document-Management/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [Canva](https://www.capterra.com/p/168956/Canva/) - [ClickUp](https://www.capterra.com/p/158833/ClickUp/) - [Confluence](https://www.capterra.com/p/136446/Confluence/) - [Figma](https://www.capterra.com/p/175027/Figma/) - [Gmail](https://www.capterra.com/p/202338/Gmail/) - [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) - [Google Drive](https://www.capterra.com/p/161425/Drive/) - [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) - [Google Maps](https://www.capterra.com/p/227511/Google-Maps/) - [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) - [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) - [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) - [IFTTT](https://www.capterra.com/p/186695/IFTTT/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [Loom](https://www.capterra.com/p/191187/Loom/) - [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) - [Miro](https://www.capterra.com/p/128955/Miro/) - [Notion](https://www.capterra.com/p/186596/Notion/) - [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) - [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) - [Signeasy](https://www.capterra.com/p/145175/Signeasy/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Tableau](https://www.capterra.com/p/208764/Tableau/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Box vs Google Workspace? ### Overall rating 4.4 (5624) 4.7 (17497) ### User interface Box Google Workspace ### Customer service and support Box Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Google Workspace Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Box vs Google Workspace Both Box and Google Workspace have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Box and Google Workspace to help you pick the tool that best fits your needs. Users appreciate Box for its robust file sharing and cloud storage capabilities, noting its secure storage and easy sharing from any device. They also value its document editing features, including integration with Google Docs and the ability to add notes and e-signatures. At the same time, reviewers praise Google Workspace for its team collaboration tools, highlighting real-time editing and seamless integration across apps like Gmail, Drive, and Calendar. They also find its email management efficient and its document sharing features intuitive and reliable for team projects. When it comes to cons, Box users mention difficulties with file management and syncing, citing issues with search functionality and synchronization delays. They also find the pricing to be high for smaller teams. Meanwhile, Google Workspace users note its higher costs, occasional document editing issues, and complex user administration, which can be overwhelming for new users. \[[2](#source-item-2)\] Pros Box Vertika W Indirect ManagerMedical Devices, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team members“ March 1, 2026 AB Andrea B ENGINEERMechanical or Industrial Engineering, Self-employedUsed the software for: Less than 6 months. “The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is invaluable.“ October 17, 2025 Google Workspace HB Holly B Account managerBroadcast Media, 51 - 200 employeesUsed the software for: 1-2 years. “I check my google emails quickly and respond timely using my AI tool to craft a response and schedule next steps video meetings and sent saved documents from my google drive.“ February 10, 2026 CM Claire M Regulatory EngineerMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years. “I use lots of Google Applications and I like how they all connect - my favorite feature is that Google Calendar will automatically automatically create an event when I receive an email with a reservation or appointment.“ December 31, 2025 Cons Box HL Hikmet L Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners.“ December 26, 2025 Matt G Account ExecutiveLegal Services, 2 - 10 employeesUsed the software for: 1-2 years. “The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need.“ February 12, 2026 Google Workspace Tom L Marketing ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “The amount of tech support we needed with outgoing and incoming server issues, loss of emails and the mess we made whenever we had to set up a new compuyter and transfer over the employees previous data file. “ February 6, 2026 JM James M Sales RepresentativeRetail, 2 - 10 employeesUsed the software for: More than 2 years. “The repeating subscription is not a good value to a single retail business where I only require a simple cloud storage and customer service is virtually absent where I have to contend with inexplicable syncing problems and errors.“ April 3, 2026 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from document management software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Box and Google Workspace? Talk to a Capterra advisor for free and get results within 15 minutes. 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