# Compare Primo Dialler vs Squaretalk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Primo Dialler and Squaretalk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148791-219046/PrimoDialler-vs-Squaretalk-Matrix

---

# Primo Dialler vs Squaretalk Features and Cost Comparison

Last updated March 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Primo DiallerSquaretalk2/4 selected

[Primo Dialler](https://www.capterra.com/p/148791/PrimoDialler/)[4.8 (108)](https://www.capterra.com/p/148791/PrimoDialler/reviews/)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (101)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

[## Primo Dialler](https://www.capterra.com/p/148791/PrimoDialler/)[4.8 (108)](https://www.capterra.com/p/148791/PrimoDialler/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

EH

AS

Based on [108 reviews](#user-reviews)

Positive

105

Neutral

1

Negative

2

[## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (101)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [101 reviews](#user-reviews)

Positive

100

Neutral

0

Negative

1

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## Summary

* * *

Features in Auto Dialer Software

19 / 46

Only Primo Dialler

-   CRM
-   Progressive Dialer

Best performer

41 / 46

Only Squaretalk

-   Activity Dashboard
-   Activity Tracking
-   Answering Machine Detection

User satisfaction

User satisfaction

4.8

User reviews[108](https://www.capterra.com/p/148791/PrimoDialler/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.9

User satisfaction

4.9

User reviews[101](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Ease of use

4.9

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$35Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Primo Dialler is suited to medium-sized call centres who wish to have all the advanced features without the large associated costs.

Best for

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

## User reviews

Pros & cons

EH

Evan H.

Owner

> "It probably has more functionality than most competitors."

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___3783826)

EH

Evan H.

Owner

> "Today they decided to raise our price by 10% for no reason, despite us complaining about the product. When you are setting up the product,..."

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___3783826)

Ausaf S.

IT Manager

> "The best thing of this product is it's customer portal u can easily make recharges with online payment facility and can also check the..."

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___2396413)

EH

Evan H.

Owner

> "It is a money pit."

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___3783826)

TN

Tshepo N.

Sales Agent

> "PrimoDialler is a satisfactory dialler for inbound and outbound calls, with helpful additional features such as the SMS function which..."

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___2279798)

RL

Revel L.

Director

> "Primo Dialler your support chain is broken, fix it for the sake of future users."

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___3002364)

RC

Rahul C.

Owner

> "I really appreciate Primo Diallers and team who helped me to get rid off problem of getting my telecalling team to work from home ,they..."

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___2143174)

RL

Revel L.

Director

> "Anyhow, a few precious hours were wasted, only to be greeted with a "You must contact your support admin""

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___3002364)

RK

Rach K.

Business Manager

> "We have clients who need to integrate with several different CRM's and this is the only dialler that allows us to do that with ease."

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___2384267)

LA

Luis A.

IT Manager

> "I don't have full access to all your settings, sometimes the support team takes too long to respond"

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___2383913)

PS

Peter S.

Owner

> "Support service is sublime."

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___3825823)

NS

Nouman S.

Owner

> "its slightly difficult to setup softphone on desktop"

[See full review](https://www.capterra.com/p/148791/PrimoDialler/#Capterra___2384331)

[View Reviews](https://www.capterra.com/p/148791/PrimoDialler/reviews/)

Paras G.

Senior support manager

> "Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk was game..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7066981)

KH

Kevin H.

IT Manager

> "The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30 and check..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7102807)

BM

Brajesh M.

Developer

> "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer rates,..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6717882)

AP

Albert P.

CEO

> "The previous app was a bit aged and needs to be much more user friendly."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997)

VR

Verified Reviewer

Client Engagement

> "Compared to other other systems we have used in the past, Squaretalk offers a very wekk-designed UI, with good support from the sales..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6269038)

IO

Ivanna O.

Back Office Manager

> "the absence of option calling back to us via mobile app or seeing the missed call"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___5001897)

Vikash M.

Marketing officer

> "They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their dashboards..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

JV

Joaquin V.

Marketing Manager

> "Something I think they are missing is identifying who is calling from their platform."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___4777987)

Bharat S.

Chief Executing Officer

> "The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6630788)

AK

Anel K.

IT Administrator

> "Sometimes we got already spammed numbers."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

VR

Verified Reviewer

Cashflow consultant

> "The reporting and analytics features privide valuable insights into call performance and help us to optimize our strategies."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6337783)

AK

Anel K.

IT Administrator

> "I am not sure if it is Squaretalk or carriers mistake."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

DG

Dejan G.

Software Specialist

> "Great phone calls quality, very easy for using and administering, as well as custom integrations."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7047571)

BK

Bartosz K.

Junior Data Engineer

> "it is not possible to export selected columns in call history"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3926999)

Vikash M.

Marketing officer

> "Squaretalk made it easier to forward calls to other team members and escalate customer problems, which improved our resolution rates."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

SC

Sandra C.

commercial coordinator

> "So far I have no criticism of the system; except for two brief moments when the system failed to convert the call."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3730878)

[View Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

## User interface

[Primo Dialler](https://www.capterra.com/p/148791/PrimoDialler/)

4.83 (108)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

4.86 (101)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Primo Dialler

19/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Answering Machine Detection
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Automatic Outbound Dialer
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scheduling
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Campaign Management
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customer Database
-   Generative AI
-   Integrations Management
-   Interaction Tracking
-   IVR
-   Lead Capture
-   Lead Management
-   Live Chat
-   Power Dialer
-   Predictive Dialer
-   Preview Dialer
-   Progressive Dialer
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Text to Speech
-   Third-Party Integrations
-   Voice Mail

[See all features](https://www.capterra.com/p/148791/PrimoDialler/#features)

Squaretalk

Top features

41/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Answering Machine Detection
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Automatic Outbound Dialer
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scheduling
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Campaign Management
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customer Database
-   Generative AI
-   Integrations Management
-   Interaction Tracking
-   IVR
-   Lead Capture
-   Lead Management
-   Live Chat
-   Power Dialer
-   Predictive Dialer
-   Preview Dialer
-   Progressive Dialer
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Text to Speech
-   Third-Party Integrations
-   Voice Mail

[See all features](https://www.capterra.com/p/219046/Squaretalk-Matrix/#features)

### Recognition

No recognitions have been awarded to Primo Dialler

No recognitions have been awarded to Squaretalk

### Deployment & support

Primo Dialler

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Squaretalk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Primo Dialler

-   By Primo Dialler
-   Located in United Kingdom
-   Founded in 2015

Squaretalk

-   By Squaretalk
-   Located in Israel
-   Founded in 2008

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