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SoftCo works with organizations who process over 15k invoices per annum in industries incl. Manufacturing, Aviation, Food & Beverage, Fin Services, Retail, Transport & Logistics, & Renewable Energy.
We help multi-entity & global business companies streamline complex payables & employee expenses. We help eliminate 80% of the manual tasks in accounts payable, outbound payments & expense management.
Easy to use, integrated fairly well with our ERP, customer service is fantastic - speedy response time, and helpful folks who are dedicated to getting satisfactory resolutions.
Current version is restrictive in some regards - screen resolution / cursor missing issues, which while not major, cause irritation to users and thus damage the products image.
A successful project implementation, delivered on promises and created a positive user experience.
We are not fully automated yet so sometimes it gets the wrong vendor or doesn't find the date or invoice number.
The product is very easy to use with new in-email approval a huge step forward. Visibility of spend and tracking versus budget is a great feature.
We improved the process with the introduction of a pre-approval step so costs are more easily controlled and budget holder awareness is guaranteed before any commitment to spend.
A good platform with great customer support, saves a lot of costs and increases profits, suitable for many companies of different types and sizes.
Lack of detail at times for error'd payments. Lack of integration with our primary business bank provider - Bank of America.
Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.
I cannot say that there is anything I dislike about the software.
My total experience was fantastic with Tipalti. I really love this application its very easy and reliable.
Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.
Overall, it's been a great experience. It's easy to use, the implementation process was all good and going through the platform is very smooth and user friendly.
There is a lot of back-end work to get it linked into your system but it's worth it. We send weekly and monthly payments (qty in the thousands) and I'd hate to go back to doing this ourselves.
Prioritize real-user-identified key features according to your needs to find your best fit.
SoftCo AP Automation
Tipalti
Top FeaturesSoftCo AP Automation
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