# Compare Automox vs JumpCloud Directory Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Automox and JumpCloud Directory Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148872-175092/Automox-vs-JumpCloud-DaaS

---

# Automox vs JumpCloud Directory Platform Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AutomoxJumpCloud Directory Platform2/4 selected

[Automox](https://www.capterra.com/p/148872/Automox/)[4.7 (152)](https://www.capterra.com/p/148872/Automox/reviews/)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[## Automox](https://www.capterra.com/p/148872/Automox/)[4.7 (152)](https://www.capterra.com/p/148872/Automox/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [152 reviews](#user-reviews)

Positive

149

Neutral

2

Negative

1

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [264 reviews](#user-reviews)

Positive

252

Neutral

11

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,698 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Patch Management

4.9

Server Monitoring

4.0

Real-Time Monitoring

4.3

Remote Access/Control

3.9

Remote Monitoring & Management

4.4

77%Fit

Not enough reviews

Feature ratings

Patch Management

4.3

Server Monitoring

5.0

Real-Time Monitoring

3.7

Remote Access/Control

4.2

Remote Monitoring & Management

4.0

User satisfaction

User satisfaction

4.7

User reviews[152](https://www.capterra.com/p/148872/Automox/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[264](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$1Other, Per Month

-   Free version
-   Free trial

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

We serve mid-to-enterprise IT and Security teams struggling with limited resources and little time with an appetite to slash cost, reduce complexity, and win back hours in their day.

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

## User reviews

Pros & cons

AC

Anthony C.

Solutions Architect

> "It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6854393)

Nathan B.

IT Manager

> "The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114)

AM

Azeem M.

EUC Engineer

> "Managing patches across multiple devices of different operating systems, list of inactive, active devices, export reports..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6765279)

AM

Azeem M.

EUC Engineer

> "Also, the worklet evaluation and remediation code execution does not print the output of the basic echo statements."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6765279)

RM

Rohit M.

Senior Systems Administrator

> "Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment,..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6619282)

AW

Adesh W.

Associate Engineer

> "Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6758415)

NK

Nistha K.

IT Analyst

> "I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6746724)

DC

Dan C.

Senior Network and Security Administrator

> "Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6628161)

Nathan B.

IT Manager

> "Simplicity, the scope it gives me to manage our estates patch and OS is simple and effective."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114)

AW

Adesh W.

IT Analyst

> "The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6756627)

JA

Joel A.

System Administrator

> "Using Automox for monthly patching, we found the first setup simple to implement, if we had concerns during the way we..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6619255)

ZT

Zac T.

IT Systems Administrator

> "This can make it harder to evaluate internal performance and compliance."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6821570)

VR

Verified Reviewer

Engineer

> "It automates updates for Windows, Mac, and Linux very well."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7079525)

DK

Dima K.

IT Manager

> "Sometimes updates don't work that will on all machines and sometimes there are issues when scanning for updates."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6591486)

FB

Freddy B.

Sr IT Systems Engineer

> "The platform’s flexibility and automation capabilities were especially helpful during remote work when devices were off..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6851949)

Sanjib S.

Systems Administrator

> "I was trying to deploy a file to users computer which i struggled a lot"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6869752)

AC

Anthony C.

Solutions Architect

> "Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6854393)

AP

Akash P.

Engineer - Network and Security

> "Since the solution is a SaaS application, we are unable to implement this product on a isolated environment."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6730462)

AB

Anuradha B.

Head of technical

> "Automox is a very good product when it comes to patch Management, application installation and it help to keep the IT..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6736256)

KS

Kyle S.

MSP Security Engineer

> "Worklets don't work so well I tried to uninstall and reinstall an application and had very little success rate"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6549973)

RE

Roselle E.

IT Support Analyst

> "Automox is the perfect platform for us to monitor our devices and perform monthly patching."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6641926)

RN

Rajesh N.

System Administrator

> "Automox customer support is not 24/7 or 24/5"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6769186)

AO

Amar O.

Junior Systems Administrator

> "Before Automox, I didn't have any experience with Patch Management software, but I was able to quickly jump into Automox..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039)

JM

Jaimee M.

Technical Consultant

> "Does not patch or manage mobile devices"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6595540)

ZT

Zac T.

IT Systems Administrator

> "The UI is intuitive, and deployments are typically reliable and fast, even in remote environments."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6821570)

ND

Nicola D.

Service desk Analyst

> "sometimes it takes too long to register a device"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6595075)

DW

Devyani W.

Patch Engineer

> "My experience with automox has been good, It helps with my automation tasks other than patching."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6762073)

DM

Dwayne M.

Senior IT Administrator

> "Some update failures hard to diagnose issues."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6625739)

FB

Freddy B.

Sr IT Systems Engineer

> "The automation and policy scheduling options were extremely useful in an enterprise environment."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6851949)

KC

Kevin C.

IT Intern

> "It lacks desktop and mobile apps."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6607531)

AB

Avishka B.

Associate Systems Engineer

> "It supports different operating systems, so it is very useful when you are looking for a centralized patch management..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6730401)

RA

Reza A.

Team Lead

> "Some apps are not covered by this"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6610476)

VR

Verified Reviewer

Engineer

> "It saves us a lot of manual work every week."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7079525)

MM

Miguel M.

CTO

> "Lack of expanded reporting."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6751129)

RN

Rajesh N.

System Administrator

> "Creating policies for patching and vulnerability management is easy and super quick"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6769186)

AO

Amar O.

Junior Systems Administrator

> "Unfortunately, some output is limited."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039)

JM

Jessica M.

System Administrator

> "It works well with Windows devices which is the majority of devices our company uses."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6594512)

PS

Priyanka S.

IT Support Engineer

> "Lack of sharing knowledge and guidance."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6625956)

HL

Hieu L.

Information Systems Manager

> "Ease of deployment and very nice simple dashboard see all devices and update status. "

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6809088)

CD

Chris D.

Head of IT

> "Without it, we'd have a real problem managing patches and enforcing certain system settings that used to require a VPN..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___3169810)

AO

Amar O.

Junior Systems Administrator

> "It is easy to set up groups, add devices to groups, and set up policies to patch your devices."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039)

CK

COURTNEY K.

IT Manager

> "The Help desk is hard to get in touch with."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___2618832)

[View Reviews](https://www.capterra.com/p/148872/Automox/reviews/)

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT Manager

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

JS

Josh S.

IT Coordinator

> "Also provides great centralization for updating software on workstations"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

SK

Santhosh K.

SOC Analyst

> "These integrations also make it simple to add or remove users from the system and provision new devices.- MDM Automate Device Enrollment..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

## User interface

4.70 (152)

4.63 (264)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Automox

19/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/148872/Automox/#features)

JumpCloud Directory Platform

Top features

27/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

### Recognition

No recognitions have been awarded to Automox

No recognitions have been awarded to JumpCloud Directory Platform

### Deployment & support

Automox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Automox

-   By Automox
-   Located in United States
-   Founded in 2015

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Automox](https://www.capterra.com/p/148872/Automox/)[4.70 (152)](https://www.capterra.com/p/148872/Automox/reviews/)

vs

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.61 (1,460)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

$1/month

Price

$795/year

4.5

Features

4.6

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/148872-170018/Automox-vs-ManageEngine-Desktop-Central)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.61 (1,460)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

$3/month

Price

$795/year

4.4

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS)

[Automox](https://www.capterra.com/p/148872/Automox/)[4.70 (152)](https://www.capterra.com/p/148872/Automox/reviews/)

vs

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

$1/month

Price

Contact vendor for pricing

4.5

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/148872-180609/Automox-vs-Action1-RMM)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (477)](https://www.capterra.com/p/181954/Iru/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru)

[Automox](https://www.capterra.com/p/148872/Automox/)[4.70 (152)](https://www.capterra.com/p/148872/Automox/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (477)](https://www.capterra.com/p/181954/Iru/reviews/)

$1/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/148872-181954/Automox-vs-Iru)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM)

[Automox](https://www.capterra.com/p/148872/Automox/)[4.70 (152)](https://www.capterra.com/p/148872/Automox/reviews/)

vs

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

$1/month

Price

$1575/year

4.5

Features

4.7

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/148872-174535/Automox-vs-PDQ-Deploy)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

$3/month

Price

$8/month

4.4

Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS)

[Automox](https://www.capterra.com/p/148872/Automox/)[4.70 (152)](https://www.capterra.com/p/148872/Automox/reviews/)

vs

[ACMP Suite](https://www.capterra.com/p/175522/ACMP-Inventory/)[4.54 (173)](https://www.capterra.com/p/175522/ACMP-Inventory/reviews/)

$1/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/148872-175522/Automox-vs-ACMP-Inventory)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

$3/month

Price

$1575/year

4.4

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-175092/PDQ-Deploy-vs-JumpCloud-DaaS)

[Automox](https://www.capterra.com/p/148872/Automox/)[4.70 (152)](https://www.capterra.com/p/148872/Automox/reviews/)

vs

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)[4.57 (375)](https://www.capterra.com/p/179288/Patch-Manager-Plus/reviews/)

$1/month

Price

$245/year

4.5

Features

4.5

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/148872-179288/Automox-vs-Patch-Manager-Plus)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne)