--- title: "Compare Automox vs JumpCloud 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Automox and JumpCloud based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/148872-175092/Automox-vs-JumpCloud-DaaS" page_type: "comparison" language: "en" --- # Automox vs JumpCloud Features and Cost Comparison Last updated September 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AutomoxJumpCloud2/4 selected [Automox](https://www.capterra.com/p/148872/Automox/)[4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [## Automox](https://www.capterra.com/p/148872/Automox/)[4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/) Starting Price $1.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [153 reviews](#user-reviews) Positive 150 Neutral 2 Negative 1 [## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 281 Neutral 12 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,983 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Patch Management 4.9 Server Monitoring 4.0 Security Tools \-- Remote Access/Control 4.0 Real-Time Monitoring 4.3 79%Fit Not enough reviews Feature ratings Patch Management 4.3 Server Monitoring 5.0 Security Tools 4.4 Remote Access/Control 4.0 Real-Time Monitoring 4.0 User satisfaction User satisfaction 4.7 User reviews[153](https://www.capterra.com/p/148872/Automox/reviews/) Ease of use 4.8 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.6 User reviews[294](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $1Other, Per Month - Free version - Free trial Price starts from $3Per User, Per Month - Free version - Free trial Best for Best for Small to large businesses across healthcare, higher education, hospitality, financial services, consumer electronics, and B2B technology. Best for Small and midsize businesses, mid-market organizations, and managed service providers (MSPs) across healthcare, wealth management, SaaS, energy, and heavy industrial industries. ## User reviews Pros & cons RM Rohit M. Senior Systems Administrator > "Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment,..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6619282) Nathan B. IT Manager > "The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114) NK Nistha K. IT Analyst > "I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6746724) AW Adesh W. Associate Engineer > "Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6758415) AC Anthony C. Solutions Architect > "It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6854393) DC Dan C. Senior Network and Security Administrator > "Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6628161) AM Azeem M. EUC Engineer > "Managing patches across multiple devices of different operating systems, list of inactive, active devices, export..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6765279) AW Adesh W. IT Analyst > "The automox agent does not sync well with the console, It shows incorrect status of the device not always but..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6756627) JA Joel A. System Administrator > "Using Automox for monthly patching, we found the first setup simple to implement, if we had concerns during the way we..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6619255) AM Azeem M. EUC Engineer > "Also, the worklet evaluation and remediation code execution does not print the output of the basic echo statements." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6765279) AB Anuradha B. Head of technical > "Automox is a very good product when it comes to patch Management, application installation and it help to keep the IT..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6736256) DK Dima K. IT Manager > "Sometimes updates don't work that will on all machines and sometimes there are issues when scanning for updates." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6591486) RE Roselle E. IT Support Analyst > "Automox is the perfect platform for us to monitor our devices and perform monthly patching." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6641926) AP Akash P. Engineer - Network and Security > "Since the solution is a SaaS application, we are unable to implement this product on a isolated environment." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6730462) Nathan B. IT Manager > "Simplicity, the scope it gives me to manage our estates patch and OS is simple and effective." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114) KS Kyle S. MSP Security Engineer > "Worklets don't work so well I tried to uninstall and reinstall an application and had very little success rate" [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6549973) AO Amar O. Junior Systems Administrator > "Before Automox, I didn't have any experience with Patch Management software, but I was able to quickly jump into..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039) ZT Zac T. IT Systems Administrator > "This can make it harder to evaluate internal performance and compliance." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6821570) AB Avishka B. Associate Systems Engineer > "It supports different operating systems, so it is very useful when you are looking for a centralized patch management..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6730401) Sanjib S. Systems Administrator > "I was trying to deploy a file to users computer which i struggled a lot" [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6869752) VR Verified Reviewer Engineer > "It automates updates for Windows, Mac, and Linux very well." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7079525) JM Jaimee M. Technical Consultant > "Does not patch or manage mobile devices" [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6595540) FB Freddy B. Sr IT Systems Engineer > "The platform’s flexibility and automation capabilities were especially helpful during remote work when devices were..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6851949) ND Nicola D. Service desk Analyst > "sometimes it takes too long to register a device" [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6595075) AC Anthony C. Solutions Architect > "Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6854393) DM Dwayne M. Senior IT Administrator > "Some update failures hard to diagnose issues." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6625739) JM Jessica M. System Administrator > "It works well with Windows devices which is the majority of devices our company uses." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6594512) KC Kevin C. IT Intern > "It lacks desktop and mobile apps." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6607531) ZT Zac T. IT Systems Administrator > "The UI is intuitive, and deployments are typically reliable and fast, even in remote environments." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6821570) RN Rajesh N. System Administrator > "Automox customer support is not 24/7 or 24/5" [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6769186) AO Amar O. Junior Systems Administrator > "It is easy to set up groups, add devices to groups, and set up policies to patch your devices." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039) RA Reza A. Team Lead > "Some apps are not covered by this" [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6610476) DW Devyani W. Patch Engineer > "My experience with automox has been good, It helps with my automation tasks other than patching." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6762073) MM Miguel M. CTO > "Lack of expanded reporting." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6751129) Reynald G. Security Engineer > "Streamlined Patch Management and Worklet scripts for easier deployments." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6711234) AO Amar O. Junior Systems Administrator > "Unfortunately, some output is limited." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039) FB Freddy B. Sr IT Systems Engineer > "The automation and policy scheduling options were extremely useful in an enterprise environment." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6851949) PS Priyanka S. IT Support Engineer > "Lack of sharing knowledge and guidance." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6625956) VR Verified Reviewer Engineer > "It saves us a lot of manual work every week." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7079525) CD Chris D. Head of IT > "Without it, we'd have a real problem managing patches and enforcing certain system settings that used to require a VPN..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___3169810) VR Verified Reviewer CyberSecurity > "It has been a great piece of software that has been very helpful in patching and putting our systems miles ahead in..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6595648) CK COURTNEY K. IT Manager > "The Help desk is hard to get in touch with." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___2618832) MR Mason R. IT Systems Engineer > "The deployment of the agent's wasn't very hard and creation of the update policies was good as well." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6603098) KC Kevin C. IT Intern > "It lacks desktop and mobile apps." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6607531) AM Ashok M. IT Security Analyst > "Having a good experience with Automox and it make it easier to roll out the security patches/ updates." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6593927) CK COURTNEY K. IT Manager > "The Help desk is hard to get in touch with." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___2618832) NK Nistha K. IT Analyst > "My overall experience has been good, The tool has all the features required to carry daily patching tasks." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6746724) Nathan B. IT Manager > "The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114) RN Rajesh N. System Administrator > "Creating policies for patching and vulnerability management is easy and super quick" [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6769186) Nathan B. IT Manager > "The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service..." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114) JA Joel A. System Administrator > "The community is very helpful, with several ready made and audited scripts available." [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6619255) RN Rajesh N. System Administrator > "Automox customer support is not 24/7 or 24/5" [See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6769186) [View Reviews](https://www.capterra.com/p/148872/Automox/reviews/) Niraj K. System Analyst > "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) Deepak B. Pre Sales - Tech Consultant > "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) Vivek P. System Administrator > "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) BK Bharath K. Engineering Lead > "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668) DK Datha K. System Admin > "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) DK Datha K. System Admin > "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) VR Verified Reviewer DevOps Engineer > "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) JD Jason D. Director of IT > "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794) DK Datha K. System Admin > "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) Bibek M. System and Network administrator > "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) DK Datha K. System Admin > "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) AG Abenezer G. IT Support Specialist > "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580) Vivek P. System Administrator > "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) Deepak B. Pre Sales - Tech Consultant > "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) VR Verified Reviewer Technical Team Lead > "Also they don't have a screen sharing functionality for Android Devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558) MK Marko K. Cloud Specialist > "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) VS Vivek S. System Administrator > "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) VR Verified Reviewer DevOps Engineer > "The pricing can become expensive as the number of users and required features increase." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) Emilia G. IT Specialist > "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) Deepak B. Pre Sales - Tech Consultant > "It also lacks native network printer management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) MY Mohammed Y. System Admin > "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) MK Marko K. Cloud Specialist > "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) Emilia G. IT Specialist > "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) VS Vivek S. System Administrator > "The only downside I noticed was that some of the advanced features took a bit of time to figure out." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) MY Mohammed Y. System Admin > "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) DK Dima K. IT Manager > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) AK Akash K. AM - IT > "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) Niraj K. System Analyst > "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) PY Pankajj Y. AM IT infra and Security > "The admin console is highly intuitive for basic identity access management, saving our team a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud"..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) MY Mohammed Y. System Admin > "JumpCloud also enables secure access to applications, networks, and systems from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) AG Archie G. IT Manager > "JumpCloud's password management and access controls are pretty solid, and we've had no major issues with it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7183101) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) MY Mohammed Y. System Admin > "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) AK Akash K. AM - IT > "Strong security capabilities through policy enforcement, conditional access, and device compliance." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) Bibek M. System and Network administrator > "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) Rajiv T. Network Secuirty Engineer > "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) SV Steven V. IT Administrator > "The ability to also add phones and other devices is nice too." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) SP Sanjay P. pres > "some of the functions are clunky, and reporting could be better." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491) Rajiv T. Network Secuirty Engineer > "It’s easy to manage across Windows, macOS, and Linux, with strong security features like MFA." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643) DS Dror S. Head of IT > "lack of Linux support compared to Windows & MAC" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945) LT Laura T. Marketing - Designer > "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) VS Vivek S. System Administrator > "The interface is easy to use, the platform is reliable, and once everything is set up, it just works." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) MS Marco S. CSO > "Currently, Linux is behind with little functionality compared with the others." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693) OD Oscar D. IT Manager > "The user interface is very simple and visually appealing." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7131798) DA David A. IT manager > "integrations arent the easy and documentation is too general" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514) SV Steven V. IT Administrator > "Good and easy to use UI with lots of functionality." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619) MK Marko K. Cloud Specialist > "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) IFR Ian Faulo R. Service Desk Engineer > "The integrations with other tools are also very helpful and save a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) DS Dror S. Head of IT > "lack of Linux support compared to Windows & MAC" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945) FS Francisco S. Developer > "The software is easy to use and integrates well with other tools." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6575615) MC Marty C. Senior IT Security Operations Engineer > "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) ## User interface 4.71 (153) 4.64 (294) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Automox 21/50 - Access Controls/Permissions - Activity Tracking - Adaptive Learning - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Autonomous Task Execution - Capacity Management - Compliance Management - Configuration Management - Cross-system Integration - Dashboard - Data Import/Export - Decision Making - Disaster Recovery - Endpoint Protection - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - ITIL Policy Compliance - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Multi-step Planning - Natural Language Interaction - Patch Management - Personalization and Recommendation - Proactive Assistance - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Threat Detection - Ticket Management - Unified Communications Platform - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/148872/Automox/#features) JumpCloud Top features 29/50 - Access Controls/Permissions - Activity Tracking - Adaptive Learning - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Autonomous Task Execution - Capacity Management - Compliance Management - Configuration Management - Cross-system Integration - Dashboard - Data Import/Export - Decision Making - Disaster Recovery - Endpoint Protection - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - ITIL Policy Compliance - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Multi-step Planning - Natural Language Interaction - Patch Management - Personalization and Recommendation - Proactive Assistance - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Threat Detection - Ticket Management - Unified Communications Platform - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) ### Recognition No recognitions have been awarded to Automox JumpCloud is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Automox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos JumpCloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Automox - By Automox - Located in United States - Founded in 2015 JumpCloud - By JumpCloud Inc. - Located in United States - Founded in 2012 ## Popular Comparisons [Automox](https://www.capterra.com/p/148872/Automox/)[4.71 (153)](https://www.capterra.com/p/148872/Automox/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 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