# Compare Automox vs NinjaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Automox and NinjaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/148872-184229/Automox-vs-NinjaOne

---

# Automox vs NinjaOne Features and Cost Comparison

Last updated May 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AutomoxNinjaOne2/4 selected

[Automox](https://www.capterra.com/p/148872/Automox/)[4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[## Automox](https://www.capterra.com/p/148872/Automox/)[4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [153 reviews](#user-reviews)

Positive

150

Neutral

2

Negative

1

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

279

Neutral

5

Negative

4

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## Summary

* * *

Features in Patch Management Software

24 / 38

Only Automox

-   Compliance Management

Best performer

33 / 38

Only NinjaOne

-   Active Directory Integration
-   Audit Management
-   Event Logs

User satisfaction

User satisfaction

4.7

User reviews[153](https://www.capterra.com/p/148872/Automox/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[288](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$1Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

We serve mid-to-enterprise IT and Security teams struggling with limited resources and little time with an appetite to slash cost, reduce complexity, and win back hours in their day.

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

## User reviews

Pros & cons

AC

Anthony C.

Solutions Architect

> "It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6854393)

Nathan B.

IT Manager

> "The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114)

RM

Rohit M.

Senior Systems Administrator

> "Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment,..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6619282)

AW

Adesh W.

Associate Engineer

> "Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6758415)

NK

Nistha K.

IT Analyst

> "I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6746724)

DC

Dan C.

Senior Network and Security Administrator

> "Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6628161)

AM

Azeem M.

EUC Engineer

> "Managing patches across multiple devices of different operating systems, list of inactive, active devices, export reports..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6765279)

AW

Adesh W.

IT Analyst

> "The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6756627)

Nathan B.

IT Manager

> "Simplicity, the scope it gives me to manage our estates patch and OS is simple and effective."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114)

AM

Azeem M.

EUC Engineer

> "Also, the worklet evaluation and remediation code execution does not print the output of the basic echo statements."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6765279)

JA

Joel A.

System Administrator

> "Using Automox for monthly patching, we found the first setup simple to implement, if we had concerns during the way we..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6619255)

ZT

Zac T.

IT Systems Administrator

> "This can make it harder to evaluate internal performance and compliance."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6821570)

VR

Verified Reviewer

Engineer

> "It automates updates for Windows, Mac, and Linux very well."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7079525)

DK

Dima K.

IT Manager

> "Sometimes updates don't work that will on all machines and sometimes there are issues when scanning for updates."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6591486)

FB

Freddy B.

Sr IT Systems Engineer

> "The platform’s flexibility and automation capabilities were especially helpful during remote work when devices were off..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6851949)

Sanjib S.

Systems Administrator

> "I was trying to deploy a file to users computer which i struggled a lot"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6869752)

AC

Anthony C.

Solutions Architect

> "Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6854393)

AP

Akash P.

Engineer - Network and Security

> "Since the solution is a SaaS application, we are unable to implement this product on a isolated environment."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6730462)

AB

Anuradha B.

Head of technical

> "Automox is a very good product when it comes to patch Management, application installation and it help to keep the IT..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6736256)

KS

Kyle S.

MSP Security Engineer

> "Worklets don't work so well I tried to uninstall and reinstall an application and had very little success rate"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6549973)

RE

Roselle E.

IT Support Analyst

> "Automox is the perfect platform for us to monitor our devices and perform monthly patching."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6641926)

JM

Jaimee M.

Technical Consultant

> "Does not patch or manage mobile devices"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6595540)

AO

Amar O.

Junior Systems Administrator

> "Before Automox, I didn't have any experience with Patch Management software, but I was able to quickly jump into Automox..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039)

ND

Nicola D.

Service desk Analyst

> "sometimes it takes too long to register a device"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6595075)

ZT

Zac T.

IT Systems Administrator

> "The UI is intuitive, and deployments are typically reliable and fast, even in remote environments."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6821570)

DM

Dwayne M.

Senior IT Administrator

> "Some update failures hard to diagnose issues."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6625739)

FB

Freddy B.

Sr IT Systems Engineer

> "The automation and policy scheduling options were extremely useful in an enterprise environment."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6851949)

KC

Kevin C.

IT Intern

> "It lacks desktop and mobile apps."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6607531)

AB

Avishka B.

Associate Systems Engineer

> "It supports different operating systems, so it is very useful when you are looking for a centralized patch management..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6730401)

RN

Rajesh N.

System Administrator

> "Automox customer support is not 24/7 or 24/5"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6769186)

VR

Verified Reviewer

Engineer

> "It saves us a lot of manual work every week."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7079525)

RA

Reza A.

Team Lead

> "Some apps are not covered by this"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6610476)

JM

Jessica M.

System Administrator

> "It works well with Windows devices which is the majority of devices our company uses."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6594512)

MM

Miguel M.

CTO

> "Lack of expanded reporting."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6751129)

HL

Hieu L.

Information Systems Manager

> "Ease of deployment and very nice simple dashboard see all devices and update status. "

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6809088)

AO

Amar O.

Junior Systems Administrator

> "Unfortunately, some output is limited."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039)

AO

Amar O.

Junior Systems Administrator

> "It is easy to set up groups, add devices to groups, and set up policies to patch your devices."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039)

PS

Priyanka S.

IT Support Engineer

> "Lack of sharing knowledge and guidance."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6625956)

DW

Devyani W.

Patch Engineer

> "My experience with automox has been good, It helps with my automation tasks other than patching."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6762073)

CD

Chris D.

Head of IT

> "Without it, we'd have a real problem managing patches and enforcing certain system settings that used to require a VPN..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___3169810)

Reynald G.

Security Engineer

> "Streamlined Patch Management and Worklet scripts for easier deployments."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6711234)

CK

COURTNEY K.

IT Manager

> "The Help desk is hard to get in touch with."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___2618832)

[View Reviews](https://www.capterra.com/p/148872/Automox/reviews/)

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

RS

Robin S.

Systemadministrator

> "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

LK

Lorenzo K.

Security Project Engineer

> "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

TB

Tyler B.

Tier Two Technician

> "The customization that can be done through NinjaOne is endless!"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

TM

Tou M.

IT Technician

> "One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

SC

Shaun C.

ICT Manager

> "The software makes patch management on computers and phones a breeze because its all automated. "

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

ER

Ethan R.

IT Technician

> "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

ER

Ethan R.

IT Technician

> "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

Smita T.

Data Scientist

> "With quick and friendly customer service it makes daily IT work efficient and reliable."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

DN

David N.

IT Operations Manager

> "Setting up device monitoring alerts is good."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Tim V.

Director of Technology

> "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

KC

Kyle C.

Senior Software Engineer

> "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141)

Tim V.

Director of Technology

> "Also, the NMS deployment is slightly clunkly."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

RW

Rich W.

Executive Director

> "The platform is incredibly intuitive and easy to navigate compared to our previous RMM."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

LM

Lewis M.

IT Specialist

> "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525)

Tim V.

Director of Technology

> "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

## User interface

4.71 (153)

4.73 (288)

### Features

Automox

24/38

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Approval Process Control
-   Audit Management
-   Automatic Patch Deployment
-   Automatic Scans
-   Compliance Management
-   Customization
-   Dashboard
-   Event Logs
-   Generative AI
-   IT Asset Tracking
-   Maintenance Scheduling
-   Network Wide Management
-   Patch Management
-   Patch Prioritization
-   Patch Testing
-   Policy Management
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting & Statistics
-   Risk Assessment
-   Scheduling
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Support Ticket Management
-   Third-Party Integrations
-   Usage Tracking/Analytics
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/148872/Automox/#features)

NinjaOne

Top features

33/38

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Approval Process Control
-   Audit Management
-   Automatic Patch Deployment
-   Automatic Scans
-   Compliance Management
-   Customization
-   Dashboard
-   Event Logs
-   Generative AI
-   IT Asset Tracking
-   Maintenance Scheduling
-   Network Wide Management
-   Patch Management
-   Patch Prioritization
-   Patch Testing
-   Policy Management
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting & Statistics
-   Risk Assessment
-   Scheduling
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Support Ticket Management
-   Third-Party Integrations
-   Usage Tracking/Analytics
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

### Recognition

No recognitions have been awarded to Automox

NinjaOne is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Automox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Automox

-   By Automox
-   Located in United States
-   Founded in 2015

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

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