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We serve mid-to-enterprise ITOps teams struggling with few resources and little time with an appetite to slash cost, reduce complexity, and win back hours in their days leveraging powerful automation.
Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that.
Easy to navigate and use. Also has the ability to provide easy to read reports to present to higher ups to show them that patching your software is important and Automox was worth the purchase.
It is basically set it and forget it, just pay attention to your failures and remediate as needed (very few require more than a "retry").
Good logging functions for troueshooting. Good dashboards to see the full picture of infrastructure healthy.
Also, I dislike that fact that I have to create a policy to make mass computers perform an action. There is no "select and execute" feature.
Powerful worklets predefined and the ability to create your own is awesome. An amazing community and very helpful staff as well.
Inability to tell if a user is logged in to a target machine.
Worklets feature is extreme useful for running scripts against your assets. This saved me big time with rolling out upgrades of AV software that were not exactly Big Sur ready.
There's no way to do bandwidth capping for downloads. There doesn't seem to be any uninstall prevention.
We can also lock machines down if needed. It has great reporting features and the ability to schedule reports.
Overall, the application has limited functionality and works as a basic IT ticketing system. The frequent alerts about restarting the system after the patching is annoying.
Amazing application for IT asset and patch management.
There is no unity between the different modules, other than the color scheme of the UI.
The thing I liked the most about KACE was the ease of use.
Kace agents sometimes just stop working, but I set alerts what that happens on the servers.
KACE has been wonderful for us for years. We did use it for full issue ticketing with the company for years but have recently moved to another program for this purpose.
The View by drop downs/changing views is sometimes finiky.
Automox
Top FeaturesKACE
Automox
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KACE
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