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We serve mid-to-enterprise ITOps teams struggling with few resources and little time with an appetite to slash cost, reduce complexity, and win back hours in their days leveraging powerful automation.
Not provided by vendor
Easy to navigate and use. Also has the ability to provide easy to read reports to present to higher ups to show them that patching your software is important and Automox was worth the purchase.
It is basically set it and forget it, just pay attention to your failures and remediate as needed (very few require more than a "retry").
Good logging functions for troueshooting. Good dashboards to see the full picture of infrastructure healthy.
Also, I dislike that fact that I have to create a policy to make mass computers perform an action. There is no "select and execute" feature.
Powerful worklets predefined and the ability to create your own is awesome. An amazing community and very helpful staff as well.
Inability to tell if a user is logged in to a target machine.
Worklets feature is extreme useful for running scripts against your assets. This saved me big time with rolling out upgrades of AV software that were not exactly Big Sur ready.
There's no way to do bandwidth capping for downloads. There doesn't seem to be any uninstall prevention.
I have a positive experience with Workwize. The tools is appreciated for its user-friendly interface, efficient project management tools, and excellent customer support.
When someone's device crashes or is lost, I'd like to pay for the option to overnight a new device rather than wait a couple of days for one to be sent.
Really good, I would recommend it to company's that are growing and need help with their asset management.
Maybe having a more broadened catalogue for certain regions but that is even something that can be fixed. Not sure there is much I dislike.
Has been really good overall. We searched for a long time for a suitable solution and they were just the fit.
As of 2025-01-28, limited auto-onboarding features and an API that could be more expanded. Limited geos for offboarding.
Nice to see how they have grown in terms of size and service provisions and be part of it from the start. Sensitive content hidden] is a great guy to deal with all round and everyone is super helpful.
Almost a year later and we still face similar issues. Using these services in the EU, Australia and India has been stressful.
Automox
Top FeaturesWorkwize
Automox
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Workwize
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