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better software since 1999
better software since 1999
Guides & Research
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Companies of all sizes who want to stay informed about their campaigns, activities, and customer interactions. Marketing Managers | Community Specialists | Social Media Managers | PR Specialists.
Established organizations with a bad review problem who have a stream of new reviews each and every month. Our best dispute rates are in the medical/hospitality/construction industries.
The data produced is great, the reports are also great. It's easy to use, cost effective and great functionality.
Being unable to input individual posts to get statistics on them. Additionally, b24 is unable to detect spam posts.
It's super easy to use and works great. We tried several different keyword monitoring tools and Brand24 was the best price/quality ratio for us.
Monitoring is not very precise - sometimes I receive such references that are of no use to me.
This is one of my favorite app so ... if you want to know much more about your brand, customers/clients or if you care about the customer care - i highly recommend.
For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible.
Apart from a great tool, Brand24 provides a lot of interesting use cases, which can be useful for developing your business. UI and UX of their tool make using it pleasant and easy.
I have worked for crisis in social networks, I have been able to see the behavior by days to ident.
Nothing is more important that providing outstanding customer service, this software will help identify areas of improvement and other tactical information to help you strive.
Please do keep in mind that these were truly fake reviews and met the criteria of Googles policies indicating what a fake review is.
After I got off the phone with the sales rep here, I knew I had found the right company. They offered valuable insights and gave me a wonderful evaluation of my situation which really impressed me.
Do not try to flag the reviews yourself, pay for the addon service and have them do it.
We also have them respond to our reviews which is nice because we do not need any more on our shoulders. If you are looking for a fully managed service they are wonderful.
If you have lots of bad reviews, I don't think there is a better choice out there.
Highly effective software. Really amazing customer service, very professional and focused.
We found Curtis and his team on Yelp-Sucks.com, after getting some nasty reviews about our business.
Brand24
Top FeaturesObjection Co
Brand24
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Objection Co
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